Latest / Omni Talk Retail / Sam’s Club’s Julie Barber On Agentic AI, Surprise & Delight, and the Future of Merchandising | NRF 2026

Transcript

Sam’s Club’s Julie Barber On Agentic AI, Surprise & Delight, and the Future of Merchandising | NRF 2026 · Omni Talk Retail

• 0:00
  Welcome
• 0:01
  back,
• 0:01
  everyone.
• 0:01
  This
• 0:02
  is
• 0:02
  Omnitalk
• 0:02
  Retail.
• 0:03
  I'm
• 0:03
  Anne
• 0:03
  Mazinga.
• 0:03
  And
• 0:04
  I'm
• 0:04
  Chris
• 0:04
  Walton.
• 0:05
  And
• 0:05
  we
• 0:05
  are
• 0:05
  here
• 0:06
  from
• 0:06
  the
• 0:06
  Vuzion
• 0:07
  booth
• 0:07
  at
• 0:07
  number
• 0:08
  4921.
• 0:09
  Here
• 0:09
  at
• 0:09
  NRF,
• 0:10
  the
• 0:10
  big
• 0:10
  show.
• 0:11
  We
• 0:11
  have
• 0:11
  another
• 0:12
  Sam's
• 0:12
  Club
• 0:13
  person
• 0:14
  here
• 0:14
  next
• 0:15
  to
• 0:15
  me
• 0:15
  who's
• 0:15
  going
• 0:16
  to
• 0:16
  share
• 0:16
  more
• 0:17
  about
• 0:17
  what
• 0:18
  you
• 0:18
  just
• 0:18
  heard
• 0:18
  from
• 0:18
  Todd
• 0:19
  Garner,
• 0:19
  their
• 0:19
  chief
• 0:19
  product
• 0:20
  officer.
• 0:20
  Next
• 0:20
  to
• 0:20
  me
• 0:21
  is
• 0:21
  Julie
• 0:21
  Barber,
• 0:22
  the
• 0:22
  chief
• 0:22
  merchandising
• 0:23
  officer
• 0:24
  at
• 0:24
  Sam's
• 0:24
  Club.
• 0:25
  Julie,
• 0:26
  welcome
• 0:26
  to
• 0:26
  the
• 0:26
  show.
• 0:27
  Thank
• 0:27
  you.
• 0:27
  Excited
• 0:28
  to
• 0:28
  be
• 0:28
  here.
• 0:28
  Yeah.
• 0:29
  First
• 0:29
  time
• 0:29
  for
• 0:29
  you.
• 0:30
  Yes.
• 0:31
  And
• 0:31
  we
• 0:31
  love
• 0:32
  talking
• 0:32
  to
• 0:32
  merchants
• 0:33
  as
• 0:33
  well,
• 0:33
  because
• 0:34
  you
• 0:34
  are
• 0:34
  the
• 0:34
  role
• 0:35
  right
• 0:35
  now
• 0:36
  that
• 0:36
  everybody
• 0:36
  is
• 0:37
  saying
• 0:37
  you
• 0:37
  can't
• 0:38
  replace.
• 0:38
  Can
• 0:38
  you
• 0:38
  replace
• 0:39
  merchants
• 0:39
  with
• 0:40
  AI?
• 0:40
  No,
• 0:40
  you
• 0:40
  cannot.
• 0:41
  You
• 0:41
  still
• 0:42
  need
• 0:42
  the
• 0:43
  merchants.
• 0:43
  So
• 0:43
  we're
• 0:44
  excited
• 0:44
  to
• 0:44
  have
• 0:44
  you
• 0:44
  here
• 0:44
  today.
• 0:45
  Yes.
• 0:45
  I'm
• 0:46
  sure
• 0:46
  many
• 0:46
  people
• 0:46
  are
• 0:46
  trying,
• 0:47
  though,
• 0:47
  you
• 0:47
  know,
• 0:47
  given
• 0:48
  the
• 0:48
  way
• 0:48
  this
• 0:48
  industry
• 0:48
  works.
• 0:49
  All
• 0:49
  right,
• 0:49
  so
• 0:49
  with
• 0:50
  that
• 0:50
  said,
• 0:50
  chief
• 0:50
  merchant,
• 0:51
  what's
• 0:51
  your
• 0:51
  background
• 0:51
  and
• 0:52
  describe.
• 0:52
  Describe
• 0:53
  everything
• 0:53
  that
• 0:53
  your
• 0:53
  role
• 0:54
  that's
• 0:55
  under
• 0:55
  your
• 0:55
  purview.
• 0:55
  Because
• 0:56
  many
• 0:56
  different
• 0:56
  retailers
• 0:57
  can,
• 0:58
  you
• 0:58
  know,
• 0:58
  create
• 0:58
  the
• 0:58
  merchandising
• 0:59
  role,
• 0:59
  the
• 0:59
  chief
• 1:00
  merchandising
• 1:00
  role,
• 1:00
  very
• 1:00
  differently
• 1:01
  or
• 1:01
  operate
• 1:01
  it
• 1:01
  very
• 1:01
  differently.
• 1:02
  So
• 1:02
  I'd
• 1:02
  love
• 1:02
  to
• 1:02
  hear
• 1:02
  about
• 1:02
  that.
• 1:03
  Yeah,
• 1:03
  true.
• 1:03
  So
• 1:04
  actually,
• 1:04
  I've
• 1:04
  been
• 1:04
  with
• 1:04
  Walmart
• 1:05
  Inc.
• 1:05
  For
• 1:06
  21
• 1:06
  years,
• 1:07
  first
• 1:07
  few
• 1:08
  years
• 1:08
  in
• 1:08
  transformation
• 1:09
  type
• 1:09
  of
• 1:09
  roles,
• 1:09
  and
• 1:10
  moved
• 1:10
  into
• 1:10
  merchandising
• 1:11
  about
• 1:12
  five
• 1:12
  years
• 1:12
  in.
• 1:12
  And
• 1:13
  I've
• 1:13
  spent
• 1:13
  15
• 1:13
  years
• 1:14
  in
• 1:14
  merchandising.
• 1:15
  Okay.
• 1:15
  I've
• 1:16
  done
• 1:16
  everything
• 1:16
  in
• 1:16
  merchandising.
• 1:17
  I've
• 1:17
  worked
• 1:17
  in
• 1:17
  fresh,
• 1:18
  dry
• 1:18
  grocery
• 1:19
  snacks
• 1:19
  and
• 1:19
  bev.
• 1:20
  I
• 1:20
  worked
• 1:20
  in
• 1:21
  otc,
• 1:21
  health
• 1:22
  and
• 1:22
  wellness
• 1:22
  consumables.
• 1:23
  I
• 1:23
  worked
• 1:23
  in
• 1:23
  general
• 1:23
  merchandise,
• 1:25
  home,
• 1:25
  hard
• 1:25
  lines,
• 1:25
  etc.
• 1:26
  And
• 1:26
  now
• 1:27
  at
• 1:27
  Sam's
• 1:27
  Club,
• 1:27
  I
• 1:28
  have
• 1:28
  the
• 1:28
  gamut.
• 1:29
  So
• 1:29
  it's
• 1:29
  been
• 1:30
  fun,
• 1:30
  a
• 1:30
  good
• 1:30
  career.
• 1:31
  Yeah.
• 1:31
  So
• 1:31
  many
• 1:32
  pivots,
• 1:32
  learned
• 1:32
  so
• 1:32
  many
• 1:33
  things.
• 1:34
  And
• 1:34
  under
• 1:34
  my
• 1:34
  purview
• 1:35
  now
• 1:35
  is
• 1:36
  quite
• 1:36
  a
• 1:36
  bit
• 1:36
  of
• 1:36
  things.
• 1:36
  So
• 1:37
  all
• 1:37
  of
• 1:37
  these
• 1:37
  sort
• 1:38
  of
• 1:38
  categories
• 1:38
  that
• 1:38
  I
• 1:38
  just
• 1:39
  talked
• 1:39
  about
• 1:39
  in
• 1:40
  terms
• 1:40
  of,
• 1:40
  you
• 1:40
  know.
• 1:41
  And
• 1:41
  then
• 1:41
  also
• 1:42
  at
• 1:42
  Sam's
• 1:42
  Club,
• 1:42
  we
• 1:42
  have
• 1:42
  a
• 1:43
  big
• 1:43
  services
• 1:43
  business.
• 1:44
  So
• 1:44
  I
• 1:44
  also
• 1:44
  have
• 1:44
  services
• 1:45
  and
• 1:45
  credit
• 1:45
  cards.
• 1:46
  So
• 1:46
  travel,
• 1:47
  pharmacy,
• 1:47
  all
• 1:47
  those
• 1:48
  things.
• 1:48
  Yeah,
• 1:48
  Interesting.
• 1:49
  It's
• 1:49
  fine.
• 1:50
  Do
• 1:50
  you
• 1:50
  have
• 1:50
  the
• 1:50
  digital
• 1:50
  side
• 1:51
  of
• 1:51
  that
• 1:51
  as
• 1:51
  well?
• 1:51
  Digital
• 1:51
  side
• 1:52
  as
• 1:52
  well?
• 1:52
  Yeah.
• 1:53
  Interesting.
• 1:53
  All
• 1:53
  right,
• 1:54
  well,
• 1:54
  Julie,
• 1:55
  I'm
• 1:55
  curious
• 1:55
  what
• 1:56
  you,
• 1:56
  as
• 1:56
  you
• 1:56
  look
• 1:57
  back
• 1:57
  at
• 1:57
  2025,
• 1:59
  especially
• 1:59
  from
• 1:59
  the
• 1:59
  merchandising
• 2:01
  sector
• 2:01
  of
• 2:02
  the
• 2:02
  business,
• 2:02
  was
• 2:02
  there
• 2:02
  anything
• 2:03
  that
• 2:03
  surprised
• 2:04
  you
• 2:04
  about
• 2:05
  how
• 2:05
  members
• 2:05
  were
• 2:06
  shopping
• 2:06
  this
• 2:06
  past
• 2:07
  year
• 2:07
  that
• 2:08
  might
• 2:08
  influence
• 2:08
  kind
• 2:09
  of
• 2:09
  what
• 2:09
  your
• 2:09
  team's
• 2:10
  strategy
• 2:10
  is
• 2:11
  ahead
• 2:11
  now
• 2:11
  in
• 2:12
  2026?
• 2:12
  Yeah,
• 2:13
  absolutely.
• 2:13
  I
• 2:14
  Think
• 2:14
  what
• 2:14
  we
• 2:14
  saw
• 2:15
  is
• 2:15
  our
• 2:15
  members
• 2:15
  were
• 2:15
  very
• 2:16
  intentional.
• 2:17
  They
• 2:17
  were
• 2:17
  thoughtful
• 2:17
  about
• 2:18
  what
• 2:18
  they
• 2:18
  wanted.
• 2:19
  They
• 2:19
  were
• 2:19
  leaning
• 2:20
  in
• 2:20
  for
• 2:20
  value.
• 2:21
  They.
• 2:21
  They
• 2:21
  were
• 2:21
  headed
• 2:21
  for
• 2:22
  a
• 2:22
  lot
• 2:22
  of
• 2:22
  healthy
• 2:22
  choices,
• 2:23
  a
• 2:23
  lot
• 2:23
  of
• 2:23
  things
• 2:24
  with
• 2:24
  protein.
• 2:25
  You're
• 2:25
  seeing
• 2:25
  that
• 2:26
  too.
• 2:26
  Yeah,
• 2:26
  definitely.
• 2:27
  So
• 2:27
  I
• 2:27
  think
• 2:27
  that
• 2:27
  health
• 2:28
  and
• 2:28
  wellness
• 2:28
  trend.
• 2:29
  But
• 2:29
  then
• 2:29
  the
• 2:29
  other
• 2:29
  thing
• 2:29
  is
• 2:29
  they
• 2:30
  come
• 2:30
  in
• 2:30
  intentionally
• 2:31
  for
• 2:31
  some
• 2:31
  of
• 2:31
  these
• 2:31
  trips,
• 2:32
  and
• 2:32
  then
• 2:32
  they
• 2:32
  love
• 2:33
  the
• 2:33
  surprise
• 2:33
  and
• 2:33
  delight.
• 2:34
  So
• 2:34
  we
• 2:34
  had
• 2:34
  a
• 2:35
  lot
• 2:35
  of
• 2:35
  fun
• 2:35
  with
• 2:35
  Surprise
• 2:36
  and
• 2:36
  Delight
• 2:37
  where
• 2:37
  there
• 2:37
  was
• 2:37
  brands,
• 2:38
  new
• 2:38
  items
• 2:38
  that
• 2:39
  the
• 2:39
  member
• 2:39
  wasn't
• 2:39
  expecting.
• 2:40
  Also
• 2:40
  club
• 2:41
  of
• 2:41
  the
• 2:41
  community.
• 2:41
  They
• 2:41
  like
• 2:42
  to
• 2:42
  feel
• 2:42
  their
• 2:42
  community
• 2:42
  when
• 2:43
  they
• 2:43
  come
• 2:43
  in
• 2:43
  to
• 2:44
  the
• 2:44
  club
• 2:44
  or
• 2:44
  they're
• 2:44
  on
• 2:45
  the
• 2:45
  website.
• 2:45
  So
• 2:46
  those
• 2:46
  sort
• 2:46
  of
• 2:46
  things
• 2:47
  themes
• 2:47
  were
• 2:47
  coming
• 2:47
  out
• 2:48
  last
• 2:48
  year,
• 2:48
  and
• 2:48
  they're
• 2:48
  still
• 2:49
  trending
• 2:49
  right
• 2:49
  into
• 2:49
  this
• 2:50
  year.
• 2:50
  Very
• 2:50
  intentional
• 2:51
  in
• 2:51
  their
• 2:51
  shopping.
• 2:52
  Wow.
• 2:52
  Julie,
• 2:52
  I'm
• 2:53
  curious,
• 2:53
  too.
• 2:53
  We
• 2:53
  had
• 2:53
  Todd
• 2:53
  Garner
• 2:54
  on
• 2:54
  earlier.
• 2:54
  As
• 2:54
  Anne
• 2:55
  alluded
• 2:55
  to
• 2:55
  at
• 2:55
  the
• 2:55
  outset,
• 2:56
  you're
• 2:56
  head
• 2:56
  of
• 2:57
  product
• 2:58
  Scan
• 2:59
  and
• 2:59
  Go.
• 2:59
  We
• 2:59
  talked
• 3:00
  about
• 3:00
  Scan
• 3:00
  and
• 3:01
  Go
• 3:01
  a
• 3:01
  lot
• 3:01
  about
• 3:01
  that
• 3:01
  with
• 3:02
  him.
• 3:03
  Curious.
• 3:03
  Has
• 3:03
  that.
• 3:04
  Does
• 3:04
  the
• 3:05
  40%
• 3:05
  usage?
• 3:06
  I
• 3:06
  think
• 3:06
  Todd
• 3:06
  said
• 3:07
  that's
• 3:07
  right.
• 3:07
  Has
• 3:07
  that
• 3:07
  usage
• 3:08
  rate
• 3:08
  impacted
• 3:09
  how
• 3:09
  you
• 3:09
  think
• 3:09
  about
• 3:09
  merchandising
• 3:10
  and
• 3:10
  the
• 3:11
  product
• 3:11
  selection
• 3:11
  you
• 3:11
  put
• 3:12
  into
• 3:12
  a
• 3:12
  Sam's
• 3:12
  Club?
• 3:13
  Absolutely.
• 3:15
  One
• 3:15
  of
• 3:15
  the
• 3:15
  things
• 3:15
  that
• 3:16
  I
• 3:16
  think
• 3:16
  is
• 3:16
  fantastic
• 3:17
  is
• 3:17
  with
• 3:17
  Scan
• 3:18
  and
• 3:18
  Go,
• 3:18
  we
• 3:18
  learn
• 3:19
  a
• 3:19
  lot
• 3:19
  more
• 3:19
  about
• 3:20
  our
• 3:20
  member
• 3:20
  and
• 3:20
  how
• 3:21
  they
• 3:21
  want
• 3:21
  to
• 3:21
  buy
• 3:21
  things,
• 3:22
  when
• 3:22
  they
• 3:22
  want
• 3:22
  to
• 3:23
  buy
• 3:23
  things,
• 3:23
  the
• 3:23
  track
• 3:23
  that
• 3:24
  they
• 3:24
  take.
• 3:25
  So
• 3:25
  it
• 3:25
  allows
• 3:26
  us
• 3:26
  to
• 3:26
  think
• 3:26
  more
• 3:27
  about
• 3:27
  what
• 3:27
  are
• 3:28
  the
• 3:28
  right
• 3:28
  items,
• 3:28
  what
• 3:29
  are
• 3:29
  the
• 3:29
  adjacencies,
• 3:30
  the
• 3:30
  assortment
• 3:31
  that
• 3:31
  we
• 3:31
  carry.
• 3:31
  So
• 3:32
  Scan
• 3:32
  and
• 3:32
  Go
• 3:32
  is
• 3:32
  a
• 3:32
  big,
• 3:33
  big
• 3:33
  win
• 3:33
  for
• 3:33
  our
• 3:33
  merchants.
• 3:34
  So
• 3:34
  it's
• 3:35
  kind
• 3:35
  of
• 3:35
  like
• 3:35
  it
• 3:35
  gets
• 3:35
  to
• 3:35
  that
• 3:36
  connected
• 3:36
  store
• 3:36
  idea,
• 3:36
  too,
• 3:37
  a
• 3:37
  little
• 3:37
  bit,
• 3:37
  because
• 3:37
  you're
• 3:38
  able
• 3:38
  to
• 3:38
  see
• 3:38
  the
• 3:38
  path,
• 3:39
  what
• 3:39
  people
• 3:40
  are
• 3:40
  doing
• 3:40
  when
• 3:40
  they're
• 3:41
  in
• 3:41
  the
• 3:41
  store
• 3:41
  and
• 3:41
  what's
• 3:42
  working
• 3:42
  and
• 3:42
  what's
• 3:42
  not.
• 3:43
  Yeah,
• 3:43
  absolutely.
• 3:44
  I
• 3:44
  think
• 3:44
  the
• 3:44
  other
• 3:44
  thing
• 3:44
  that
• 3:44
  I
• 3:45
  would
• 3:45
  say
• 3:45
  is
• 3:45
  a
• 3:45
  lot
• 3:45
  of
• 3:45
  the
• 3:45
  work
• 3:45
  that
• 3:46
  Todd
• 3:46
  and
• 3:46
  team
• 3:46
  are
• 3:46
  doing
• 3:47
  are
• 3:47
  allowing
• 3:47
  us
• 3:47
  to
• 3:48
  see
• 3:48
  better
• 3:49
  accuracy
• 3:49
  around
• 3:49
  our
• 3:50
  inventory.
• 3:50
  Where
• 3:51
  is
• 3:51
  our
• 3:51
  inventory
• 3:52
  placed?
• 3:52
  Is
• 3:52
  it
• 3:52
  on
• 3:52
  the
• 3:53
  floor?
• 3:53
  Is
• 3:53
  it
• 3:53
  in
• 3:53
  the
• 3:53
  steel?
• 3:54
  So,
• 3:54
  yeah,
• 3:55
  between
• 3:55
  Scan
• 3:56
  and
• 3:56
  Go
• 3:56
  and
• 3:56
  our
• 3:56
  scrubbers,
• 3:57
  it
• 3:57
  really
• 3:57
  helps
• 3:58
  the
• 3:58
  lives
• 3:58
  of
• 3:58
  the
• 3:58
  merchants.
• 3:58
  The
• 3:59
  scrubbers,
• 3:59
  too?
• 3:59
  How
• 3:59
  so?
• 4:00
  Oh,
• 4:00
  yeah,
• 4:00
  those
• 4:01
  scrubbers,
• 4:01
  you
• 4:01
  know,
• 4:01
  they're
• 4:02
  actually
• 4:02
  going
• 4:02
  up
• 4:02
  and
• 4:02
  down
• 4:03
  the
• 4:03
  aisles.
• 4:03
  They're
• 4:03
  telling
• 4:03
  us
• 4:04
  exactly
• 4:04
  where
• 4:04
  our
• 4:04
  inventory
• 4:05
  is.
• 4:06
  So
• 4:06
  if
• 4:06
  a
• 4:06
  club
• 4:06
  says,
• 4:06
  I
• 4:06
  can't
• 4:07
  find
• 4:07
  it.
• 4:07
  Oh,
• 4:07
  I
• 4:08
  can
• 4:08
  find
• 4:08
  it
• 4:08
  through
• 4:08
  the
• 4:08
  data
• 4:08
  of
• 4:09
  the
• 4:09
  scrubbers.
• 4:09
  So
• 4:09
  it's
• 4:09
  really
• 4:10
  great
• 4:10
  to
• 4:10
  see
• 4:10
  it.
• 4:11
  Or
• 4:11
  if
• 4:11
  we.
• 4:11
  We
• 4:11
  might
• 4:12
  need
• 4:12
  to
• 4:12
  go
• 4:12
  back
• 4:12
  and
• 4:12
  say,
• 4:13
  hey,
• 4:13
  there's
• 4:14
  a
• 4:14
  Great
• 4:14
  new
• 4:14
  item
• 4:14
  for
• 4:15
  new
• 4:15
  year.
• 4:15
  New
• 4:15
  you
• 4:16
  that
• 4:16
  we're
• 4:16
  not
• 4:16
  seeing
• 4:16
  enough
• 4:16
  sales
• 4:17
  on
• 4:17
  the
• 4:17
  scrubbers.
• 4:18
  Tell
• 4:18
  us
• 4:18
  it's
• 4:18
  in
• 4:18
  the
• 4:19
  steal.
• 4:19
  Hey,
• 4:20
  club
• 4:20
  managers,
• 4:20
  can
• 4:20
  you
• 4:21
  help
• 4:21
  us
• 4:21
  get
• 4:21
  it
• 4:21
  down?
• 4:21
  Yeah,
• 4:22
  it's
• 4:22
  really
• 4:22
  fantastic.
• 4:23
  Simple.
• 4:24
  Makes
• 4:24
  sense.
• 4:24
  Makes
• 4:25
  sense.
• 4:25
  Fundamentals.
• 4:26
  Absolutely.
• 4:27
  Well,
• 4:28
  Julie,
• 4:28
  one
• 4:28
  of
• 4:28
  the
• 4:28
  things
• 4:29
  you
• 4:29
  mentioned
• 4:29
  earlier
• 4:29
  was
• 4:30
  kind
• 4:31
  of
• 4:31
  changing
• 4:32
  requirements
• 4:33
  from
• 4:33
  consumers.
• 4:33
  Consumers,
• 4:34
  especially
• 4:34
  in
• 4:34
  members,
• 4:35
  especially
• 4:35
  looking
• 4:36
  for
• 4:36
  things
• 4:36
  with
• 4:36
  more
• 4:37
  protein.
• 4:37
  Fresh,
• 4:38
  obviously,
• 4:39
  I
• 4:39
  assume
• 4:39
  a
• 4:39
  big
• 4:40
  component
• 4:40
  of
• 4:40
  that
• 4:40
  too.
• 4:41
  With
• 4:42
  fresh
• 4:42
  being
• 4:42
  such
• 4:43
  a
• 4:43
  challenging
• 4:44
  part
• 4:44
  of
• 4:44
  the
• 4:44
  business.
• 4:45
  Low
• 4:45
  margins,
• 4:46
  you
• 4:46
  have
• 4:46
  spoilage
• 4:46
  and
• 4:46
  things
• 4:47
  to
• 4:47
  think
• 4:47
  about.
• 4:48
  How
• 4:48
  do
• 4:49
  you
• 4:49
  think
• 4:49
  about
• 4:49
  the
• 4:50
  assortment
• 4:50
  that
• 4:50
  your
• 4:51
  merchants
• 4:51
  are
• 4:51
  putting
• 4:52
  forward
• 4:52
  in
• 4:52
  Fresh
• 4:53
  to
• 4:53
  kind
• 4:53
  of
• 4:54
  like
• 4:54
  give
• 4:54
  you
• 4:54
  that
• 4:54
  treasure
• 4:55
  hunt
• 4:55
  of
• 4:55
  like,
• 4:55
  ooh,
• 4:56
  the,
• 4:56
  the,
• 4:57
  you
• 4:57
  know,
• 4:57
  the
• 4:57
  milk
• 4:58
  that
• 4:58
  has
• 4:58
  protein
• 4:58
  added
• 4:59
  to
• 4:59
  it
• 4:59
  versus,
• 5:00
  you
• 5:00
  know,
• 5:01
  just
• 5:01
  keeping
• 5:01
  those
• 5:01
  staples
• 5:02
  in
• 5:03
  shop
• 5:04
  or
• 5:04
  in
• 5:04
  clubs
• 5:04
  so
• 5:05
  that
• 5:05
  people
• 5:05
  can
• 5:05
  find
• 5:05
  those
• 5:06
  things
• 5:06
  time
• 5:06
  and
• 5:06
  time
• 5:06
  again?
• 5:07
  Yeah.
• 5:07
  So
• 5:07
  I
• 5:07
  think
• 5:07
  we
• 5:08
  sort
• 5:08
  of
• 5:08
  have
• 5:08
  looked
• 5:08
  at
• 5:09
  it
• 5:09
  and
• 5:09
  said,
• 5:10
  first,
• 5:10
  we're
• 5:10
  going
• 5:10
  to
• 5:10
  lean
• 5:10
  in
• 5:11
  with
• 5:11
  healthy
• 5:11
  food.
• 5:11
  So
• 5:11
  you
• 5:12
  might
• 5:12
  have
• 5:12
  heard,
• 5:12
  but
• 5:12
  we
• 5:13
  have
• 5:13
  an
• 5:13
  amazing
• 5:13
  brand
• 5:13
  called
• 5:13
  Member's
• 5:14
  Mark.
• 5:14
  We
• 5:15
  just,
• 5:15
  as
• 5:15
  of
• 5:15
  January
• 5:16
  1st,
• 5:16
  we
• 5:16
  completed
• 5:17
  our
• 5:17
  commitment
• 5:18
  of
• 5:18
  removing
• 5:19
  40
• 5:19
  artificial
• 5:20
  colors
• 5:20
  and
• 5:20
  ingredients.
• 5:21
  So
• 5:21
  all
• 5:22
  the
• 5:22
  things
• 5:22
  that
• 5:22
  you
• 5:22
  buy
• 5:23
  from
• 5:23
  Members,
• 5:23
  Mark,
• 5:23
  are
• 5:23
  healthy.
• 5:24
  So
• 5:24
  keeping
• 5:24
  that
• 5:24
  at
• 5:24
  the
• 5:24
  base,
• 5:25
  leaning
• 5:25
  into
• 5:26
  fresh
• 5:26
  fruits
• 5:26
  and
• 5:26
  veggies,
• 5:27
  and
• 5:27
  then
• 5:27
  a
• 5:28
  lot
• 5:28
  of
• 5:28
  amazing
• 5:28
  choice
• 5:29
  for
• 5:29
  the
• 5:29
  member
• 5:30
  as
• 5:30
  it
• 5:30
  becomes
• 5:30
  ease.
• 5:31
  So
• 5:31
  we
• 5:31
  have
• 5:31
  a
• 5:32
  home
• 5:32
  meal
• 5:32
  solution
• 5:33
  business.
• 5:33
  If
• 5:33
  you
• 5:33
  haven't
• 5:34
  tried
• 5:34
  it,
• 5:34
  you
• 5:34
  should
• 5:34
  come
• 5:34
  in
• 5:35
  where
• 5:36
  you
• 5:36
  can
• 5:36
  get
• 5:36
  amazing
• 5:37
  meals,
• 5:37
  healthy
• 5:38
  meals
• 5:38
  through
• 5:38
  Member's
• 5:39
  Mark
• 5:39
  that
• 5:39
  are
• 5:39
  fresh.
• 5:40
  And
• 5:40
  that
• 5:40
  is
• 5:40
  how
• 5:41
  we
• 5:41
  kind
• 5:41
  of
• 5:41
  can
• 5:41
  lean
• 5:41
  in
• 5:42
  with
• 5:42
  a
• 5:42
  treasure
• 5:42
  hunt.
• 5:42
  So
• 5:43
  you
• 5:43
  might
• 5:43
  want
• 5:43
  to
• 5:43
  have.
• 5:43
  We
• 5:44
  might
• 5:44
  have
• 5:44
  tacos
• 5:44
  during
• 5:45
  this
• 5:45
  season.
• 5:45
  We
• 5:46
  have
• 5:46
  all
• 5:46
  kinds
• 5:47
  of
• 5:47
  different
• 5:47
  options
• 5:47
  also
• 5:47
  in
• 5:48
  our
• 5:48
  frozen
• 5:48
  business.
• 5:49
  So
• 5:49
  for
• 5:49
  us,
• 5:50
  I
• 5:50
  think
• 5:50
  Fresh,
• 5:51
  it
• 5:52
  can
• 5:52
  be
• 5:53
  a
• 5:53
  hard
• 5:53
  business,
• 5:53
  but
• 5:53
  it's
• 5:54
  actually
• 5:54
  been
• 5:54
  a
• 5:54
  phenomenal
• 5:55
  business
• 5:55
  for
• 5:55
  us
• 5:55
  at
• 5:55
  Sam's
• 5:56
  Club.
• 5:56
  Growing,
• 5:57
  growing,
• 5:58
  growing,
• 5:58
  growing,
• 5:58
  continuing
• 5:59
  to
• 5:59
  grow
• 5:59
  a
• 5:59
  lot.
• 5:59
  And
• 6:00
  that's
• 6:00
  also,
• 6:00
  I
• 6:00
  think
• 6:01
  that
• 6:01
  the
• 6:01
  thing
• 6:01
  I
• 6:01
  would
• 6:02
  tell
• 6:02
  you
• 6:02
  about
• 6:02
  that
• 6:02
  is
• 6:02
  we
• 6:02
  have
• 6:03
  the
• 6:03
  absolute
• 6:03
  best
• 6:03
  merchants
• 6:04
  at
• 6:04
  Sam's
• 6:04
  Club
• 6:05
  in
• 6:05
  Fresh.
• 6:06
  Particularly,
• 6:06
  we
• 6:07
  have
• 6:07
  a
• 6:07
  great
• 6:08
  number
• 6:08
  of
• 6:08
  merchants
• 6:08
  who've
• 6:09
  been
• 6:09
  there,
• 6:09
  I
• 6:10
  would
• 6:10
  say,
• 6:10
  in
• 6:10
  the
• 6:10
  role
• 6:11
  for
• 6:11
  a
• 6:11
  long
• 6:11
  time.
• 6:11
  They
• 6:11
  know
• 6:12
  what
• 6:12
  they're
• 6:12
  doing.
• 6:12
  They're
• 6:12
  experts.
• 6:13
  They're
• 6:13
  out
• 6:14
  in
• 6:14
  the
• 6:14
  fields.
• 6:14
  We
• 6:14
  have
• 6:14
  sommeliers.
• 6:15
  We
• 6:15
  have
• 6:15
  people
• 6:16
  who
• 6:16
  have
• 6:16
  worked
• 6:16
  in
• 6:16
  fruit
• 6:17
  and
• 6:17
  veg
• 6:17
  all
• 6:17
  the
• 6:17
  time.
• 6:17
  So
• 6:18
  there's
• 6:18
  that
• 6:18
  balance
• 6:18
  of
• 6:19
  taking
• 6:19
  what
• 6:19
  could
• 6:20
  be
• 6:20
  a
• 6:20
  really
• 6:21
  hard
• 6:21
  category
• 6:22
  and.
• 6:22
  And
• 6:22
  building
• 6:23
  in.
• 6:23
  We
• 6:23
  have
• 6:23
  so
• 6:24
  much
• 6:24
  expertise.
• 6:24
  It
• 6:24
  helps
• 6:25
  us
• 6:25
  not
• 6:25
  have
• 6:25
  to
• 6:25
  worry
• 6:26
  so
• 6:26
  much
• 6:26
  about
• 6:26
  the
• 6:26
  basics
• 6:27
  and
• 6:28
  Then
• 6:28
  we
• 6:28
  can
• 6:28
  get
• 6:28
  these
• 6:29
  other
• 6:29
  exciting
• 6:30
  things
• 6:30
  going
• 6:30
  and
• 6:31
  try
• 6:31
  new
• 6:31
  things.
• 6:31
  Surprise
• 6:32
  and
• 6:32
  delight.
• 6:32
  If
• 6:32
  there's
• 6:32
  a
• 6:32
  little
• 6:33
  blip,
• 6:33
  we
• 6:33
  can.
• 6:33
  We're
• 6:34
  okay.
• 6:34
  Yeah,
• 6:34
  it's
• 6:35
  fun.
• 6:35
  It's
• 6:35
  art
• 6:36
  and
• 6:36
  science.
• 6:36
  I'm
• 6:36
  curious,
• 6:37
  how
• 6:37
  do
• 6:37
  you,
• 6:37
  as
• 6:37
  a
• 6:37
  merchant,
• 6:37
  as
• 6:37
  a
• 6:38
  merchant
• 6:38
  leader,
• 6:38
  continue
• 6:39
  to
• 6:39
  impress
• 6:39
  upon
• 6:40
  your
• 6:40
  team
• 6:40
  the
• 6:40
  idea
• 6:41
  of
• 6:41
  surprise
• 6:41
  and
• 6:41
  delight?
• 6:42
  Like,
• 6:42
  is
• 6:42
  there
• 6:42
  anything
• 6:42
  you
• 6:43
  do?
• 6:43
  Like
• 6:43
  just
• 6:44
  keep
• 6:44
  that
• 6:44
  top
• 6:44
  of
• 6:44
  mind.
• 6:45
  Absolutely.
• 6:46
  Well,
• 6:46
  when
• 6:46
  we're
• 6:46
  in
• 6:47
  meetings,
• 6:47
  we
• 6:47
  talk
• 6:47
  about
• 6:48
  things
• 6:48
  that
• 6:48
  are
• 6:48
  surprising.
• 6:48
  Delight.
• 6:49
  We
• 6:49
  also.
• 6:50
  One
• 6:50
  thing
• 6:51
  is
• 6:51
  wonderful
• 6:51
  is
• 6:51
  our
• 6:51
  comms
• 6:52
  team.
• 6:52
  We
• 6:52
  get
• 6:53
  a
• 6:53
  lot
• 6:53
  of
• 6:53
  talk
• 6:54
  out
• 6:54
  there
• 6:54
  in
• 6:54
  the
• 6:54
  world
• 6:54
  about
• 6:55
  our
• 6:55
  surprise
• 6:55
  and
• 6:55
  delight.
• 6:56
  So
• 6:56
  people
• 6:56
  see
• 6:57
  articles
• 6:57
  about
• 6:57
  it,
• 6:57
  we
• 6:58
  talk
• 6:58
  about
• 6:58
  them
• 6:58
  in
• 6:58
  meetings.
• 6:59
  If
• 6:59
  you
• 6:59
  want
• 6:59
  a
• 6:59
  hot
• 7:00
  item
• 7:00
  at
• 7:00
  a
• 7:00
  great
• 7:00
  value,
• 7:01
  it's
• 7:01
  talked
• 7:01
  about.
• 7:02
  So
• 7:02
  the
• 7:02
  surprise
• 7:02
  and
• 7:03
  delight
• 7:03
  is
• 7:03
  sort
• 7:03
  of
• 7:03
  an
• 7:03
  element
• 7:04
  all
• 7:04
  the
• 7:04
  time.
• 7:04
  It
• 7:04
  is
• 7:05
  a
• 7:05
  core
• 7:05
  pillar
• 7:05
  of
• 7:06
  my
• 7:06
  strategy.
• 7:06
  So
• 7:06
  we
• 7:07
  never
• 7:07
  stop
• 7:07
  talking
• 7:07
  about
• 7:07
  it.
• 7:07
  Yeah.
• 7:08
  In
• 7:08
  fact,
• 7:08
  you
• 7:08
  just
• 7:08
  had
• 7:08
  a
• 7:08
  big
• 7:08
  pharmacy
• 7:09
  announcement.
• 7:09
  Yes,
• 7:09
  we
• 7:09
  did.
• 7:09
  A
• 7:10
  surprise
• 7:10
  and
• 7:10
  delight
• 7:10
  too.
• 7:10
  Tell
• 7:11
  us
• 7:11
  about
• 7:11
  that.
• 7:11
  Yeah.
• 7:11
  Pharmacy
• 7:12
  announcement.
• 7:13
  We
• 7:13
  are
• 7:13
  now
• 7:13
  offering
• 7:14
  some
• 7:14
  GLP1s
• 7:15
  in
• 7:15
  a
• 7:15
  pill
• 7:15
  form,
• 7:16
  which
• 7:16
  is
• 7:16
  fantastic
• 7:17
  and
• 7:17
  we're
• 7:17
  excited
• 7:17
  about
• 7:18
  that.
• 7:18
  We
• 7:19
  also
• 7:19
  have
• 7:19
  pharmacy
• 7:19
  delivery,
• 7:20
  so
• 7:20
  that
• 7:20
  is
• 7:21
  fantastic
• 7:21
  for
• 7:21
  us.
• 7:21
  Our
• 7:22
  pharmacy
• 7:22
  business
• 7:22
  is
• 7:23
  doing
• 7:23
  well
• 7:23
  and
• 7:23
  we
• 7:23
  have
• 7:24
  some
• 7:24
  great
• 7:24
  leaders
• 7:24
  there.
• 7:24
  That's
• 7:25
  awesome.
• 7:25
  All
• 7:25
  right,
• 7:25
  so
• 7:26
  we're
• 7:26
  at
• 7:26
  NRF
• 7:27
  2026.
• 7:28
  It's
• 7:28
  a
• 7:28
  tech
• 7:28
  conference.
• 7:29
  AI
• 7:30
  talk
• 7:30
  of
• 7:30
  the
• 7:30
  town.
• 7:30
  Agentic,
• 7:31
  the
• 7:31
  word
• 7:32
  of
• 7:32
  the
• 7:32
  show.
• 7:33
  How
• 7:33
  are
• 7:34
  you
• 7:34
  thinking
• 7:34
  about
• 7:34
  the
• 7:35
  application
• 7:35
  of
• 7:35
  AI
• 7:36
  from
• 7:36
  a
• 7:36
  merchant
• 7:36
  leader
• 7:37
  perspective?
• 7:38
  Like,
• 7:38
  are
• 7:38
  you
• 7:38
  using
• 7:38
  it
• 7:38
  for
• 7:39
  pricing,
• 7:39
  forecasting?
• 7:40
  But
• 7:40
  I
• 7:40
  want
• 7:40
  you
• 7:41
  to
• 7:41
  talk
• 7:41
  about
• 7:41
  it
• 7:41
  through
• 7:41
  all
• 7:42
  the
• 7:42
  angles
• 7:42
  that
• 7:42
  you
• 7:43
  can.
• 7:43
  So
• 7:43
  like
• 7:43
  from
• 7:44
  the
• 7:45
  headquarters
• 7:45
  also
• 7:46
  to
• 7:46
  the
• 7:46
  consumer
• 7:47
  side
• 7:47
  of
• 7:47
  things.
• 7:47
  Because
• 7:47
  you
• 7:47
  touch
• 7:48
  everything.
• 7:48
  Yeah.
• 7:48
  Let
• 7:49
  me
• 7:49
  start
• 7:49
  kind
• 7:50
  of
• 7:50
  at
• 7:50
  the
• 7:50
  beginning
• 7:50
  and
• 7:51
  talk
• 7:51
  about
• 7:51
  assortment.
• 7:51
  Okay.
• 7:52
  So
• 7:52
  we're
• 7:52
  using
• 7:52
  a
• 7:52
  genetic
• 7:53
  for
• 7:53
  assortment
• 7:53
  a
• 7:53
  lot.
• 7:54
  Oh,
• 7:54
  wow.
• 7:54
  Yeah.
• 7:55
  Oh,
• 7:55
  yeah.
• 7:55
  So
• 7:56
  we
• 7:56
  do
• 7:56
  it
• 7:56
  internally
• 7:57
  and
• 7:57
  externally.
• 7:57
  So
• 7:57
  we
• 7:57
  have
• 7:58
  a
• 7:58
  lot
• 7:58
  of
• 7:58
  data
• 7:58
  internal.
• 7:59
  We
• 7:59
  can
• 7:59
  look
• 7:59
  at
• 7:59
  our
• 8:00
  current
• 8:00
  makeup
• 8:00
  of
• 8:01
  items
• 8:01
  and
• 8:01
  say
• 8:02
  what
• 8:02
  is
• 8:02
  working
• 8:03
  well
• 8:03
  in
• 8:03
  clubs,
• 8:03
  what
• 8:04
  is
• 8:04
  not,
• 8:04
  and
• 8:05
  we
• 8:05
  can
• 8:05
  pull
• 8:05
  in
• 8:06
  sister
• 8:06
  clubs.
• 8:06
  So
• 8:06
  for
• 8:07
  example,
• 8:07
  a
• 8:07
  club
• 8:07
  in
• 8:07
  Florida
• 8:08
  is
• 8:09
  doing
• 8:10
  really
• 8:10
  well
• 8:10
  on
• 8:10
  a
• 8:10
  bunch
• 8:10
  of
• 8:10
  things,
• 8:11
  but
• 8:11
  we
• 8:11
  want
• 8:11
  to
• 8:11
  see
• 8:11
  what's
• 8:12
  not
• 8:12
  working
• 8:12
  as
• 8:12
  well.
• 8:12
  And
• 8:12
  we
• 8:13
  find
• 8:13
  a
• 8:13
  few
• 8:13
  items.
• 8:13
  Maybe
• 8:13
  we've
• 8:14
  sending
• 8:14
  them
• 8:14
  too
• 8:14
  many
• 8:15
  warm
• 8:15
  weather
• 8:15
  or
• 8:15
  cold
• 8:16
  weather
• 8:16
  items.
• 8:17
  We
• 8:17
  look
• 8:17
  and
• 8:17
  say,
• 8:17
  okay,
• 8:18
  we
• 8:18
  need
• 8:18
  to
• 8:18
  pull
• 8:18
  those
• 8:18
  out,
• 8:18
  but
• 8:19
  what
• 8:19
  do
• 8:19
  we
• 8:19
  need
• 8:19
  to
• 8:19
  replace
• 8:19
  it
• 8:20
  with?
• 8:20
  We
• 8:20
  can
• 8:20
  look
• 8:20
  at
• 8:21
  our
• 8:21
  current
• 8:21
  assortment
• 8:21
  and
• 8:22
  see
• 8:22
  what
• 8:22
  sister
• 8:22
  stores
• 8:23
  have
• 8:23
  and
• 8:23
  immediately
• 8:23
  pull
• 8:24
  it
• 8:24
  in.
• 8:24
  Agentic
• 8:25
  has
• 8:25
  built
• 8:25
  this
• 8:25
  for
• 8:25
  us.
• 8:26
  It
• 8:26
  used
• 8:26
  to
• 8:26
  take
• 8:27
  weeks
• 8:27
  and
• 8:27
  weeks
• 8:28
  with
• 8:28
  spreadsheets.
• 8:29
  And
• 8:29
  now
• 8:29
  it's
• 8:29
  like,
• 8:29
  bam,
• 8:30
  20
• 8:30
  minutes
• 8:30
  later,
• 8:31
  you
• 8:31
  know
• 8:31
  how
• 8:31
  to
• 8:32
  make
• 8:32
  changes
• 8:32
  into
• 8:33
  your
• 8:33
  clubs.
• 8:34
  Then
• 8:34
  there's
• 8:34
  a
• 8:34
  broader
• 8:35
  sense
• 8:35
  of
• 8:35
  assortment
• 8:36
  that
• 8:36
  we
• 8:36
  can
• 8:36
  actually
• 8:36
  pull
• 8:37
  in
• 8:37
  third
• 8:37
  party
• 8:38
  data
• 8:38
  to
• 8:38
  understand
• 8:39
  what's
• 8:39
  in
• 8:39
  the
• 8:39
  marketplace
• 8:40
  that
• 8:40
  we
• 8:40
  don't
• 8:40
  have.
• 8:41
  So
• 8:41
  I
• 8:41
  think
• 8:41
  from
• 8:41
  an
• 8:41
  assortment
• 8:42
  standpoint,
• 8:42
  really
• 8:43
  what
• 8:43
  Igentiq
• 8:44
  is
• 8:44
  doing
• 8:44
  for
• 8:44
  us
• 8:44
  is
• 8:44
  speeding
• 8:45
  it
• 8:45
  up.
• 8:45
  There's
• 8:46
  another
• 8:46
  part
• 8:46
  of
• 8:46
  that
• 8:46
  as
• 8:46
  I
• 8:46
  think
• 8:47
  about
• 8:47
  getting
• 8:47
  to
• 8:47
  the
• 8:47
  consumer.
• 8:48
  Once
• 8:48
  you
• 8:48
  decide
• 8:49
  on
• 8:49
  the
• 8:49
  assortment,
• 8:50
  you're
• 8:50
  then
• 8:50
  deciding,
• 8:51
  how
• 8:51
  much
• 8:51
  of
• 8:51
  it
• 8:51
  am
• 8:51
  I
• 8:52
  gonna
• 8:52
  buy?
• 8:52
  Where
• 8:53
  am
• 8:53
  I
• 8:53
  gonna
• 8:53
  place
• 8:53
  it?
• 8:53
  Is
• 8:54
  it
• 8:54
  in
• 8:54
  a
• 8:54
  club?
• 8:54
  Is
• 8:55
  it
• 8:55
  in
• 8:55
  a
• 8:55
  fulfillment
• 8:55
  center?
• 8:56
  How
• 8:56
  do
• 8:56
  they
• 8:56
  want
• 8:56
  it?
• 8:57
  And
• 8:57
  as
• 8:57
  we
• 8:58
  take
• 8:58
  the
• 8:58
  agentic
• 8:59
  information
• 8:59
  and
• 8:59
  input
• 9:00
  that
• 9:00
  it's
• 9:00
  giving
• 9:00
  us
• 9:00
  more
• 9:01
  precision
• 9:01
  on
• 9:01
  where
• 9:01
  to
• 9:02
  place
• 9:02
  it,
• 9:02
  how
• 9:02
  much
• 9:02
  to
• 9:03
  buy,
• 9:03
  and.
• 9:03
  And
• 9:03
  that
• 9:03
  means
• 9:04
  something
• 9:04
  to
• 9:04
  the
• 9:04
  member.
• 9:04
  A
• 9:05
  couple
• 9:05
  of
• 9:05
  things
• 9:05
  I
• 9:05
  would
• 9:06
  say.
• 9:06
  One
• 9:06
  is
• 9:07
  it
• 9:07
  means
• 9:07
  better
• 9:08
  in
• 9:08
  stock.
• 9:08
  It
• 9:08
  means
• 9:09
  it
• 9:09
  can
• 9:09
  get
• 9:09
  to
• 9:09
  them
• 9:09
  faster
• 9:10
  through
• 9:10
  a
• 9:10
  fulfillment
• 9:11
  center
• 9:11
  because
• 9:11
  we
• 9:12
  ordered
• 9:12
  the
• 9:12
  right
• 9:12
  amount
• 9:12
  and
• 9:13
  put
• 9:13
  it
• 9:13
  in
• 9:13
  the
• 9:13
  right
• 9:13
  place.
• 9:14
  And
• 9:14
  ultimately,
• 9:15
  what
• 9:15
  I
• 9:15
  believe
• 9:15
  is
• 9:16
  we're
• 9:16
  going
• 9:16
  to
• 9:16
  get
• 9:16
  to
• 9:16
  a
• 9:17
  point
• 9:17
  where
• 9:17
  all
• 9:17
  of
• 9:18
  these
• 9:18
  efficiencies
• 9:18
  with
• 9:18
  agentic
• 9:19
  are
• 9:19
  going
• 9:19
  to
• 9:20
  reduce
• 9:20
  cost,
• 9:20
  reduce
• 9:21
  costs
• 9:21
  that
• 9:21
  could
• 9:21
  be
• 9:22
  invested
• 9:22
  back
• 9:22
  into
• 9:22
  the
• 9:22
  business
• 9:23
  and
• 9:23
  back
• 9:23
  into
• 9:23
  the
• 9:24
  product
• 9:24
  and
• 9:24
  therefore
• 9:25
  giving
• 9:25
  lower
• 9:25
  prices
• 9:26
  to
• 9:26
  our
• 9:26
  members.
• 9:26
  I'm
• 9:27
  excited
• 9:27
  about
• 9:27
  all
• 9:28
  the
• 9:28
  things
• 9:28
  we're
• 9:28
  doing
• 9:28
  well.
• 9:29
  Yeah,
• 9:29
  you
• 9:29
  just
• 9:29
  sum
• 9:29
  that
• 9:30
  up
• 9:30
  very
• 9:30
  well.
• 9:30
  Yeah,
• 9:30
  yeah,
• 9:31
  it's
• 9:31
  exciting.
• 9:31
  Right?
• 9:32
  Let's
• 9:32
  close
• 9:32
  on
• 9:34
  a
• 9:34
  question
• 9:34
  that
• 9:35
  we
• 9:35
  asked
• 9:35
  Todd
• 9:35
  too.
• 9:36
  But
• 9:36
  what
• 9:37
  are
• 9:37
  you
• 9:37
  going
• 9:38
  to
• 9:38
  be
• 9:38
  most
• 9:38
  excited
• 9:39
  about
• 9:39
  as
• 9:39
  you
• 9:40
  look
• 9:40
  back
• 9:40
  at
• 9:40
  2026,
• 9:41
  that
• 9:41
  you
• 9:41
  and
• 9:41
  your
• 9:42
  team,
• 9:42
  your
• 9:43
  merchants,
• 9:43
  the
• 9:43
  best
• 9:44
  merchants
• 9:44
  out
• 9:44
  there,
• 9:45
  accomplished
• 9:47
  in
• 9:47
  this
• 9:47
  year.
• 9:48
  I
• 9:48
  think
• 9:48
  if
• 9:48
  we
• 9:49
  continue
• 9:49
  to
• 9:49
  focus
• 9:49
  on
• 9:50
  making
• 9:50
  sure
• 9:50
  we
• 9:50
  have
• 9:50
  the
• 9:51
  best
• 9:51
  curated
• 9:51
  assortment,
• 9:52
  whether
• 9:52
  that's
• 9:52
  members
• 9:53
  Mark
• 9:53
  made
• 9:53
  without
• 9:54
  surprise
• 9:54
  and
• 9:54
  delight
• 9:55
  items
• 9:55
  club
• 9:55
  of
• 9:55
  the
• 9:56
  community.
• 9:56
  If
• 9:56
  we
• 9:57
  focus
• 9:57
  on
• 9:57
  that
• 9:58
  next
• 9:58
  year
• 9:58
  when
• 9:58
  we're
• 9:59
  here,
• 9:59
  you're
• 9:59
  going
• 9:59
  to
• 9:59
  see
• 9:59
  some
• 10:00
  great
• 10:00
  sales
• 10:00
  again.
• 10:01
  All
• 10:01
  right,
• 10:01
  well,
• 10:02
  thank
• 10:02
  you
• 10:02
  so
• 10:02
  much
• 10:02
  for
• 10:02
  joining
• 10:03
  us.
• 10:03
  It's
• 10:03
  great
• 10:03
  to
• 10:03
  meet
• 10:03
  you
• 10:04
  too.
• 10:04
  Yeah,
• 10:04
  this
• 10:05
  has
• 10:05
  been
• 10:05
  fantastic.
• 10:05
  Thanks
• 10:05
  for
• 10:06
  having
• 10:06
  me.
• 10:06
  Thanks
• 10:06
  for
• 10:06
  taking
• 10:06
  the
• 10:07
  time
• 10:07
  out.
• 10:07
  I
• 10:07
  know
• 10:07
  you
• 10:07
  all
• 10:07
  are
• 10:08
  busy
• 10:08
  and
• 10:08
  you
• 10:08
  have
• 10:08
  busy
• 10:08
  schedules
• 10:09
  and
• 10:09
  so
• 10:09
  it
• 10:09
  means
• 10:09
  a
• 10:10
  lot
• 10:10
  to
• 10:10
  us
• 10:10
  whenever
• 10:10
  we
• 10:10
  get
• 10:10
  a
• 10:11
  chance
• 10:11
  to
• 10:11
  talk
• 10:11
  to
• 10:11
  you.
• 10:11
  All
• 10:12
  right,
• 10:12
  well,
• 10:12
  that
• 10:12
  concludes
• 10:12
  our
• 10:13
  interview
• 10:13
  with
• 10:13
  Julie.
• 10:14
  Thank
• 10:14
  you.
• 10:15
  Thank
• 10:15
  you
• 10:15
  to
• 10:15
  Vuzion
• 10:16
  for
• 10:16
  sponsoring
• 10:16
  our
• 10:16
  coverage
• 10:17
  here
• 10:17
  at
• 10:17
  NRF
• 10:18
  2026.
• 10:19
  They're
• 10:19
  at
• 10:19
  booth
• 10:19
  4921.
• 10:20
  Stop
• 10:20
  by,
• 10:21
  see
• 10:21
  them,
• 10:21
  stop
• 10:21
  by,
• 10:21
  say
• 10:22
  hi
• 10:22
  to
• 10:22
  Ann
• 10:22
  and
• 10:22
  myself.
• 10:23
  And
• 10:23
  Ann,
• 10:23
  until
• 10:23
  next
• 10:24
  time.
• 10:24
  Be
• 10:24
  careful
• 10:24
  out
• 10:25
  there.