Latest / The FEEL Podcast: Women’s Empowerment, Emotional Wellness and Self-Leadership with Melissa Crook / Authenticity, Boundaries & the Power of Saying No with Andrea Pass
Transcript
- 0:01Hello and welcome to this episode on the Field Podcast.
- 0:06I'm your host, Melissa Crook. Today we have authenticity,
- 0:10boundaries and the power of saying no with Andrea Pass.
- 0:14Today's ways to engage with this episode are create a schedule of
- 0:19when you're available and when you're not, and set boundaries
- 0:24for this. What can wait until tomorrow?
- 0:27What needs to be done today? Which items on your list are a
- 0:31priority? Or are they just things that are
- 0:36taking up space that you don't necessarily need to tend to
- 0:39right now? When it comes to work,
- 0:42boundaries and time management go hand in hand, and this can
- 0:47change everything for you. Saying no is OK.
- 0:51Thanks so much. We hope this gives you some ways
- 0:54to engage and think about today's really, really great
- 0:58episode. So many insightful, wise
- 1:00resources from our friend Andrea Pass Thanks so much for being
- 1:05with us. Hello, welcome back to the Field
- 1:24podcast. This week I am with a friend
- 1:26that I met back in 2024 and we got together and had a great
- 1:31conversation. She'd reached out to me about
- 1:34the podcast and possibly being guests, but she also has great
- 1:37resources that are very helpful to women, to businesses, to
- 1:42people starting out. But I just got to know her and I
- 1:45was like, I hope I can use you sometime.
- 1:49But also I would love to have you on the podcast as a guest.
- 1:52You will. You have so much to offer as a
- 1:55woman, as a person, that I would love to share your voice and let
- 1:59your our listeners get to know you.
- 2:01So I've got Andrea Pass here with me today and she is joining
- 2:06me from the East Coast. I'm in California and she
- 2:10describes herself as honest, authentic, hard working,
- 2:14commutative, friendly, responsible, thorough, caring
- 2:19and strategic. And I love it when people know
- 2:24themselves so well where they can really describe themselves
- 2:29by those character traits that represent who they are.
- 2:33And because so many times we want to describe ourselves by
- 2:37what we do. And I that's why I like starting
- 2:40this. So I love it when someone is
- 2:41like, I know these because sometimes it's not an easy thing
- 2:44to come up with because we're not conditioned to think about
- 2:48ourselves in that way. We're conditioned to think about
- 2:50ourselves in terms of our roles and responsibilities.
- 2:54But Andrea had no problem with this.
- 2:56Andrea, welcome to the Field podcast.
- 2:59Thank you, Melissa. I really appreciate you having
- 3:01me. I'm happy to have you, let's get
- 3:04right into it. Talk to me about prioritizing
- 3:07self-care in your life and what your journey has been like in
- 3:11that context. Because that's not something
- 3:14that as little girls were told about necessarily right away.
- 3:19So at some point we got to figure out, oh, wait a minute, I
- 3:21got to take care of me if I'm going to be the best, best
- 3:24version of me for everybody else and myself.
- 3:28You know, exactly, you know, as a female entrepreneur, and we
- 3:33shouldn't have to say female entrepreneur, but in today's
- 3:37busy world we do. And you know, as a woman who is
- 3:42running a business and juggling family needs and juggling
- 3:49organization life and juggling things in the home and juggling,
- 3:54I mean, we are jugglers. And I always say ask a busy
- 3:58woman because as a busy woman we could throw another ball in
- 4:02there. We just have the ability to do
- 4:04that. But sometimes when we are
- 4:07juggling, we forget about ourselves and we we always want
- 4:13to say yes. And it's very hard to say no.
- 4:17And whether it comes to business or personal, that's the longest
- 4:22sentence in the English language is no.
- 4:24And I think as the owner of Andrea passed public relations,
- 4:28I've actually said no to certain business.
- 4:31I realized it wasn't the right fit for me, but it took a long
- 4:36time. I was so busy saying yes to
- 4:38everybody that to finally say no was just a whole different
- 4:44experience. And then setting those
- 4:47boundaries in business so that I do have time for the personal.
- 4:52Yeah. Well, I think that that figuring
- 4:56it out in business, how much you want and how many hours a day
- 5:00you're going to work and are you going to be working at night and
- 5:02are you going to be working on the weekends?
- 5:05And how much can your clients have access to you?
- 5:08And when do you say to your clients, I'm going on vacation,
- 5:13you know, I will check emails, but I will be off the grid
- 5:16basically from this day to this day.
- 5:18So I think that there's so much to talk about here, but
- 5:23recognizing that we are female business owners, women business
- 5:28owners, we got more on our plate.
- 5:31Yeah, absolutely. And.
- 5:34You I think when you don't say no to something, you're just
- 5:38saying yes. It's hard for you to delineate
- 5:41and slow down long enough to determine whose values that I'm
- 5:45working with really align with my values.
- 5:47Is this actually a good fit? And it can be hard because
- 5:51sometimes fear can feel that I got to say yes to everything.
- 5:54I can't say no to any opportunity.
- 5:57But you sit on that important thing, if the match is so
- 6:01important, because you're only going to be able to do your best
- 6:04work with and for someone who you feel aligned with in some
- 6:09kind of a way. And so being able to trust
- 6:12yourself enough, like, no, I'm going to trust myself on this
- 6:16one because I think trusting yourself is a component of
- 6:20self-care and caring for yourself.
- 6:22And you know, I've really believed that and you're able to
- 6:25do that. How long do you think it took
- 6:27you to get there? You talked about, you used to
- 6:29say yes and then do you say how, how much time and experience do
- 6:33you think it took you before you got to that moment?
- 6:35Well, I think I can go back and I was working for a bully boss a
- 6:41number of years ago. I was the vice president of
- 6:44media relations at a public relations firm.
- 6:46I was bringing in major clients. I was managing the clients,
- 6:51managing the staff, The most senior person on the staff
- 6:54reporting to the owner of the company.
- 6:56And he believed me. He bullied everybody.
- 6:59He was just a bully, bully, bully, bully, boss.
- 7:03And I used to joke that I would be so skinny if I lost weight
- 7:06crying because I was crying all the time.
- 7:10But I think it took that experience.
- 7:15For. Me to recognize myself worth and
- 7:19for me to then say I've got to learn to say no and to make that
- 7:25time for myself. And when I finally got the
- 7:29strength to say I'm leaving this environment and and left and he
- 7:36bullied me until my last minute. And and even after I left, he
- 7:41bullied me. But to recognize that that's
- 7:44when I got stronger. That's when I realized that I
- 7:48put up with all of this. Yes.
- 7:50Did I have a great salary? Yeah.
- 7:53But were things being taken away from me as a person whether it
- 7:59was missing an occasion. I was in wedding in the hallway
- 8:04on the phone, I was on a vacation overseas outside the
- 8:09restaurant on the phone. I was getting yelled at in a
- 8:13Caribbean island because I didn't respond to emails when I
- 8:16was off snorkeling. I don't know about you, but I
- 8:19don't know if you know a way to get emails underwater while
- 8:23you're snorkeling that you could respond to.
- 8:24You could actually see when the goggles on.
- 8:27But, but I think that led me to the path of entrepreneurship.
- 8:33I went to another PR firm, worked for a very lovely person.
- 8:37We just had, you know, different views.
- 8:39But things things changed. And then when I expanded and
- 8:41went out on my own, I was able to learn what I need and what I
- 8:48can say. It took a while.
- 8:50It wasn't the minute I started entry or past public relations.
- 8:54It was probably 2 plus years into the business.
- 8:59OK. That I would say I'm not
- 9:02clicking with that person. That's not going to be a good
- 9:06fit for me and it's a lot because we want the business, we
- 9:12want to grow, you know, we want it a nice income, but at the end
- 9:18of the day to actually sleep a few hours at night is a good
- 9:22thing. It is.
- 9:23It's important for our health. And that goes nicely into, you
- 9:26mentioned boundaries already, but confidently setting
- 9:29boundaries, determining, OK, I go to sleep, I need to eat, the
- 9:33salary's nice, but what does it mean if I have no time to spend
- 9:37it? I mean, getting phone calls when
- 9:39you're on vacation, when you're at weddings, in weddings.
- 9:43You. Know that's supposed to be your
- 9:45time to refill your cup. But I think boundaries and this
- 9:49goes and we'll talk about expectations later too, are
- 9:51tricky because you have to communicate them.
- 9:54You can't, you know, you talked about the bully bus.
- 9:56There are some people that just operate that way.
- 9:59And unless you put your foot down or and really advocate for
- 10:03yourself or just remove yourself from that environment, they're
- 10:07not going to treat you with the value.
- 10:10And you talked about you've realized yourself worth.
- 10:13You realized your value. That is such a big part of us
- 10:17feeling OK advocating for ourselves is realizing, wait a
- 10:22minute, I deserve to be valued and treated in a way that is
- 10:26respectful and honoring to me and my time and my health and
- 10:30what I bring to the table. And not and but but
- 10:34communicating that and having a voice in the room to speak up
- 10:39and say that unapologetically. And if they don't like it, that
- 10:43might not be a good fit. That might not be a place that
- 10:46values your health and well-being, which can be a scary
- 10:49thing. But also, you know, thinking
- 10:50long term, it's really what it comes down to.
- 10:53Would you say that's kind of where it sounds like that's
- 10:55where you got to with where you were?
- 10:59And then now it looks, you know, a couple of years in you
- 11:01realized, wait a minute, now that I and it's tricky when you
- 11:05own your own business and you've got your own space, because many
- 11:09times it's something you're passionate about and you love
- 11:11giving your time to. And so sometimes you don't set
- 11:15boundaries as clearly because, oh, I love this thing and I'm
- 11:18building this thing that's great.
- 11:19And then all of a sudden you hit a wall.
- 11:20I'm like, oh, I even need to set time away from this, even though
- 11:25it's my own thing so I can be fresh.
- 11:27So talk about that. What's interesting is especially
- 11:32when you work for yourself and if you work in a Home Office,
- 11:36which I work in a Home Office, at the beginning, I wasn't
- 11:41getting around to having lunch until 3:00 in the afternoon.
- 11:44Well, I don't know about you, but I get very cranky when I
- 11:47don't eat and, and I'd be having these meetings, but my stomach
- 11:53is rumbling and my head's hurting and I haven't eaten.
- 11:57So I will block out on my calendar this time for lunch
- 12:01today, this time, you know, because I know I need to have
- 12:05lunch. I also learned to live by my
- 12:08calendar, meaning you can schedule a meeting with me on my
- 12:12calendar, but you can't schedule a meeting on a Friday and you
- 12:16can't schedule a meeting after 5:00.
- 12:19And then when I have other meetings or in person events I'm
- 12:22going to or even going out to lunch once a week with my
- 12:26parents, that's on my calendar. So you can't schedule time with
- 12:30me during those times. And when someone says can we
- 12:34have a call at 7:00 in the morning, I say no, I'm not doing
- 12:40a call at 7:00 in the morning. And it is a choice that I am
- 12:43making and my calendar system, we'll show you my availability.
- 12:49And if I choose to have a business meeting on Fridays,
- 12:53which I just booked a meeting for two weeks from now on a
- 12:56Friday, that's my choice. And therefore I'm making the
- 13:02decision to know because I like to save my Fridays to really
- 13:06just do a deep dive into work. I might run an errand here and
- 13:10there, but it's really, I don't want to be disturbed with phone
- 13:13calls and and Zoom calls on a Friday.
- 13:15So I'll do that. But if I schedule it myself,
- 13:18then that's a choice I'm making. And I think all of us have to
- 13:23set those boundaries and I'm able to set the boundary.
- 13:28And that's what's important is saying I'm going to go to this
- 13:31event or no, I'm going to skip it.
- 13:34Yeah, yeah, I love that too. That OK, It's OK to say no.
- 13:38The world as we know is not going to implode on us if we
- 13:43don't show up for an event. But I love the calendar piece
- 13:45because we put in our thing, our calendar, the things again, that
- 13:50we value and we protect our time in there.
- 13:53It keeps us accountable. It protects us from ourselves.
- 13:56Because I know what you mean about the not eating.
- 14:00You'll be going through your day.
- 14:01You're thinking, oh, I'm at home, I'll get to it.
- 14:04And it's your, your stomach's swirling, your head's hurting.
- 14:08You can't think clearly. You're not showing up the way.
- 14:11And you're like, oh, I, I do have to do this.
- 14:13I have to be even in some ways more intentional now that I'm
- 14:17working for myself because there's nobody asking me.
- 14:20Hey, have you taken your lunch break yet?
- 14:22Hey, did you get, get that walk around the block with, you know,
- 14:27Susie and Fred at lunchtime? I mean, there's nobody there
- 14:30doing that. And one of the things I, the
- 14:33first time I ever worked at home was during COVID, like many
- 14:36people. And I had to go outside at
- 14:40lunchtime, walk around the block to just tell myself that I was
- 14:44removing myself from that space and getting a break.
- 14:47And then I literally would get in my car and drive it around
- 14:51the block at 5:00 and then come back into my house as my house.
- 14:56And so I left it as my workplace and I re entered it as my house
- 15:01because it just kind of and to really kind of trick my brain
- 15:06into seeing the difference and like, OK, I'm off now, I'm down
- 15:10now, you know. And that's a good point because
- 15:12I know that in my office next to my office is a restroom, and I
- 15:19was using the restroom right next to my office.
- 15:21And then after a few months, I said I need to get up and use
- 15:26the restroom all the way upstairs just to move and get
- 15:31away from from the desk. And, and I've also found that
- 15:35when I want my day to end or I'm deciding, OK, my day is ending
- 15:39at 5:30 or 6 or 630, whatever time I'm choosing my day to end,
- 15:44I log off my computer. And therefore there isn't this
- 15:51tendency to look on my phone and say, oh, here's this e-mail I
- 15:56better go on to because I don't like to answer things on my
- 15:59phone if I don't have to. I like the look of an e-mail
- 16:01from a computer instead of from a phone.
- 16:03I'm a little old fashioned in that.
- 16:05But I have to decide what do I need to do today?
- 16:09What? What do I have to do that I need
- 16:11to turn the computer back on or? I'm not turning the computer
- 16:15back on. I am sitting down to dinner with
- 16:18my husband. I'm going out with friends.
- 16:20I, I'm, I'm watching the TV show, whatever it might be, and
- 16:25deciding, OK, I have to put. It into perspective what needs
- 16:29to get done now what could wait until tomorrow.
- 16:32Yeah absolutely. And like we said is that's being
- 16:35intentional. I love what you say about I will
- 16:37I put my laptop thing lid down. It's in a desk in a different
- 16:42part of the house. That way I'm not tempted to look
- 16:45at it when it lights up to, you know, tell trick myself into
- 16:50thinking, oh, that no, it can wait.
- 16:52And it also trains the people we work with.
- 16:56A train sounds like kind of a funny word.
- 16:58To know when they have access to us, to know when to expect
- 17:03answers from us, and to understand that I may not get
- 17:07back to you 5 minutes after you've contacted me.
- 17:10And that's OK because I'll be available tomorrow morning at,
- 17:14you know, 8:00. And the most important thing is
- 17:19I don't miss a single deadline. Yeah, Absolutely.
- 17:23Yep. Hire Andrea.
- 17:25Past public relations know that I will make sure I am in touch
- 17:29with you. I will make sure I am in touch
- 17:31with the press. I will not miss a deadline.
- 17:35Yeah. And.
- 17:36And so I don't. And then I have to put it into
- 17:39perspective. This is important and has to be
- 17:42done right now. This isn't.
- 17:45This could wait till next week, or maybe this doesn't have to
- 17:48happen at all. And I think that by setting a
- 17:51calendar, setting our time frame, setting our boundaries
- 17:55and and figuring out how it's going to work the best way
- 18:00possible for us is what is going to give us that positivity
- 18:05moving. Forward, absolutely, absolutely.
- 18:07We're going to feel refreshed, rejuvenated, and we're because
- 18:10we're not sacrificing ourselves and we're going to have be
- 18:13fresher and better for the client, you know, and the people
- 18:15that we're servicing when we do that as well.
- 18:18So good. All right, taking care of our
- 18:20emotional health as much as our mental and physical health.
- 18:24We really touched on this already, but it's that realizing
- 18:28that, Oh my gosh, it's 3:00. I haven't eaten my stomach
- 18:30sprowling. I have a headache.
- 18:33All these things impact us and affect us if we don't take steps
- 18:37away to tend to all the parts of us.
- 18:39So talk to me about how you do that, how you tend to all the
- 18:42parts of you well. I think it's it's not only
- 18:47learning when to say no, but if you have to cancel something.
- 18:51An example must have been about two years ago.
- 18:56My mother was in the hospital and I was scheduled to give a
- 18:59lecture that morning on Zoom and 75 people had RSVP D for the
- 19:04talk. And I was in the hospital with
- 19:08my mother. And so I called the person who
- 19:12was running the event. I I'd been in the hospital all
- 19:14night. I waited till about, you know, 8
- 19:16on the dot. And I think the talk was at
- 19:189:30, but I didn't want to call earlier than 8.
- 19:21And I explained where I was. And the first thing he said was,
- 19:24how is your mother? How nice?
- 19:27And he says, Andrea, we will still have our meeting.
- 19:30We'll all we'll come up with a topic.
- 19:33And would you be willing to be a speaker?
- 19:35I'm booked for the next two months.
- 19:37But can I have yes, yes. And I was a speaker in a few
- 19:42months and I took care of what had to get taken care of in that
- 19:48moment, in that moment. You know, it happened to be my
- 19:51mom, but it's it's knowing when you're you're going to
- 19:57emotionally separate. And I just had I just had a call
- 20:01with a client of mine who said, yeah, it's crazy.
- 20:05My sister-in-law passed away. We're leaving in the morning.
- 20:08And I said we didn't need to do this phone call.
- 20:11I felt horrible. I said, I am so sorry.
- 20:13And she said no, no, this is good for me.
- 20:17And I said, as long as you're OK, if you we can do the call
- 20:20when you get back from your travels.
- 20:23And. You know, recognizing her
- 20:26emotions and how she wanted to handle it, That's what's if we
- 20:31can emotionally touch one another and care about one
- 20:35another. And if there's anything that
- 20:38COVID taught us is to care about one another and to say how are
- 20:45you? And to say no, put it in
- 20:47perspective. Do we need to do this call at
- 20:50this moment? Do we, you know, your family
- 20:54needs you or you're just, you need a nap, whatever it might
- 20:58be? Yes.
- 20:59I have to tell you Melissa, I am like Arianna Huffington.
- 21:02Arianna Huffington is a huge proponent for naps and if I
- 21:07could take a 15 minute cat nap, I do it because it refreshes
- 21:14you, you're energized and that's another well-being step that I
- 21:19take when I can. You want to take a cat nap
- 21:21everyday? No, no, I don't have enough time
- 21:24to do that. But if, if I can take 15
- 21:28minutes, that's I'm having a later lunch and it might be, oh
- 21:32great, I don't have a call till 3:00.
- 21:35I will set my alarm and I give myself 15 minutes.
- 21:38And boy do I feel good. And it's finding that time or
- 21:42finding that time, like you said, to walk around the block.
- 21:45You're in California, I'm in New Jersey.
- 21:48There are times of the year that I can't walk around the block.
- 21:50It's. Been cold for you lately?
- 21:52You know, and it's interesting, I'm actually heading to
- 21:54California in a few days and I, I'm looking forward to weather
- 21:59warmer than than New Jersey. But but to walk around the
- 22:03block, I do try to do that. And I'll say, oh great, I have
- 22:071/2 an hour in between calls or I'm working on this project, but
- 22:11I need to clear my head and then just say I'm going to take that
- 22:15walk. And my husband and I in the warm
- 22:17weather, we tend to get up at 6:30 in the morning and we have
- 22:21a loop that we do about 3 miles long.
- 22:24But we are out walking at 6:30 in the morning.
- 22:27And when I tell people, why are you up so early, it starts our
- 22:31day. We get to have a conversation.
- 22:36We, we're not on our phones because we're walking, we're
- 22:40getting fresh air and then we're ready to start our day.
- 22:43And so I am a big believer in getting some fresh air when you
- 22:47can. And there are times in the nice
- 22:49weather that I am actually working and taking calls from my
- 22:53deck. Yeah.
- 22:54And I'm outside and someone will say, what's that noise?
- 22:58Now the birds are a little loud. I'm on the deck.
- 23:01But just to give yourself that fresh air.
- 23:04And I think that there's a lot to be said for, for that.
- 23:08And and so that's another way that I'm taking care of myself,
- 23:13yeah. Yeah, and it's you're doing it
- 23:16in time that already exists. You pointed, you made such a
- 23:19good point so many times I will hear women say, well, when I
- 23:22don't have time, let's look at the time you already have.
- 23:25I do the same thing here in California in the spring.
- 23:28I will often take my laptop outside, sit down, work out
- 23:33there. It's nice.
- 23:35It's warm but not too warm yet. And mentally it's I'm refreshed,
- 23:40I'm got it a little different scenery.
- 23:42It just changes the whole way. I see things my husband and I
- 23:46started in just as the new year started in January.
- 23:51It's starting getting up at 5:30 in the morning and going for a
- 23:55walk. I am not a morning glory.
- 23:57And I really did this more to help him get it done because I
- 24:01have flexibility in my day in in terms of when I get my work at
- 24:04him. But I tell you, it has been
- 24:06really good to get up, to connect with him, to get
- 24:10outside, to clear our heads, to move our bodies before we start
- 24:15the rest of our day. And what that does for my
- 24:17mental, emotional, physical health.
- 24:19I noticed a difference in the level of anxiety or stress that
- 24:25would rise up in me as I was working on something throughout
- 24:28the morning. Simply by getting outside and
- 24:31rejuvenating my senses and starting down here, rather than
- 24:35starting up here spinning and thinking about all the things
- 24:38that are going on in my day. Exactly.
- 24:41And I think that, you know, looking at your, your emotional
- 24:45and physical well-being, it also is how you handle things.
- 24:49And I know you were asking me my character traits.
- 24:52And I think that for me, the one I had at the top of the list was
- 24:57honest, because I don't want anyone to work with me expecting
- 25:03me to tell you what you want to hear.
- 25:05Yeah. That's not going to work.
- 25:08So I'm going to be honest and, and even when I have a new
- 25:11business call and they say, oh, how much press can you guarantee
- 25:15me? I can't guarantee you any.
- 25:18Press I will. Secure press coverage because
- 25:21that's what I do for a living. But can I guarantee it?
- 25:25No, Take out an ad if you want to guarantee.
- 25:28Pay for it? Yes, you'd want.
- 25:31Editorial coverage, Earned media coverage.
- 25:34You come to enter your past public relations.
- 25:36I will be honest with you, but are you Wall Street Journal
- 25:40material? Not necessarily.
- 25:44But you might be a trade magazine material or a consumer
- 25:48publication or a podcast or a newspaper.
- 25:52There's other media that, yes, that's the right media.
- 25:56So honesty has really helped me because then I'm not stressed
- 26:02out. I've been honest.
- 26:05No one could say. But you said this.
- 26:07No, because I wouldn't have said that because I am honest.
- 26:11And I think that so many people, I don't want to say they're just
- 26:15dishonest. That's not what I'm saying.
- 26:18But they'll tell others what they think the others want to
- 26:22hear, even though they can't achieve it.
- 26:24And in the long run, that's going to make you as a business
- 26:27person look bad because you couldn't achieve it.
- 26:30I'd rather be honest on what I'm able to achieve.
- 26:34And if you don't like my answer, then then I'm not the right
- 26:38public relations person for you. Go to someone else and I bet
- 26:42you'll come back to me in a few months because that other person
- 26:45will have been, you know, fibbing a bit.
- 26:48But I think that for my health and my well-being, being honest
- 26:55and also when you're honest, you don't have to keep track of a, a
- 27:00story. Yeah.
- 27:02Because the lie builds, even if it's not a lie, even if it's an
- 27:05exaggeration. Exaggeration.
- 27:07It builds on itself and it builds on itself, and it takes
- 27:10out a life of its own, even if it's well intended.
- 27:13And, and it's interesting because I had this situation
- 27:16just a few weeks ago because someone had said XY and Z to me
- 27:19and I was talking to a colleague.
- 27:21Well, they told them a different story about the same situation.
- 27:24And then when I went back to the person and asked something, they
- 27:26told a third story. So I'm like, I'm thinking in my
- 27:29head, which is it? And so it's easier to be honest
- 27:35and tell it. Just tell the story the way it
- 27:38actually happened. And then you won't get wrapped
- 27:41up in mistakes. I don't necessarily want to say
- 27:46falsehoods because they're not necessary falsehoods, but in
- 27:48mistakes. But again, for your own
- 27:52well-being in, in business and in life and, and an interesting
- 27:59story of going to this. I, I was saying to a friend, I
- 28:04had a situation, something upset me and I let it build and build.
- 28:09And so I finally said, I have to discuss this with a friend.
- 28:12And I said to her, I need to tell you how I feel.
- 28:16And she immediately, you know, jumped and I said, I'm using my
- 28:21words. This is how I feel.
- 28:23I'm not telling you how you feel.
- 28:25I need you to know how I feel and I use the term I'm using my
- 28:30words to which this friend said children say that adults don't
- 28:36say that. If an adult says I'm using my
- 28:39words, it means they want to do you bodily harm.
- 28:43Well, of course I am like the sweetest person.
- 28:46I, I barely like step on a bug. I, I, I would never do anyone
- 28:50bodily harm. But the person did not want to
- 28:53listen to how I felt. Yeah.
- 28:57And so that relationship is now very different because I realize
- 29:01that how I feel, I don't want to say it's not important to that
- 29:06person, but they didn't want to hear me.
- 29:10Yeah. And so it's important in
- 29:12everything that we are doing to to be honest and say this is how
- 29:18I felt or I can't do this because it might trigger me or I
- 29:25need my space or whatever. It might be that you're honest,
- 29:31but sometimes you have to verbalize it to people because
- 29:34they're not mind readers. And I joke, I say I never took
- 29:38mind reading 101 in college. So since I didn't have that
- 29:42course offered at my university, I'm sure you didn't either.
- 29:46And so we have to, you can't assume something.
- 29:49I hate the word assume, but you can't assume something if and
- 29:53you have to use your words to explain it, whether it's
- 29:57personal or professional, so that the message is hopefully
- 30:02received the way you intended to be received and not received as
- 30:06it was an accusation. Because I was not doing an
- 30:08accusation, I was just saying my feelings.
- 30:12And it's not your responsibility for how they receive it.
- 30:15You know, it's your responsibility to deliver it
- 30:18well, to talk in I statements, use your words, but it's not.
- 30:21But you also, it's so important. I want to tie this back to you.
- 30:25This does impact our mental, emotional, physical health and
- 30:30well-being. Because if we're not being
- 30:32honest, if we're just saying yes to things to try to garner
- 30:35business, that can be damaging to our integrity down the road,
- 30:39that can build up our stress levels more, which negatively
- 30:42impacts our physical and emotional health.
- 30:45I mean, it's all tied together. So I'm so that's so great how
- 30:49you brought that together and that one piece, that one
- 30:52character trait has such a broad impact.
- 30:56Yeah, exactly. And I think that this exercise,
- 30:59when you said to me, you know, Andrea, list your character
- 31:02traits and I think everyone should do this exercise, write
- 31:08it down, then type it, print it and put it next to your desk and
- 31:15and remember those character traits.
- 31:17Remember those things and, and some of the other things I said,
- 31:20you know, friendly, responsible, thorough, caring, strategic.
- 31:24Yeah, OK. Remember to always be caring.
- 31:27Remember to be authentic. Remember to be commutative
- 31:32because so many people are not effectively communicating.
- 31:36They think they wrote something or said something, but they
- 31:41didn't. And I know that my public
- 31:43relations clients consistently get emails from me.
- 31:47They get Outlook invitations for every interview.
- 31:50I text them to remind them you have an interview tomorrow at
- 31:532:00 PM. So I'm doing all of these
- 31:56methods of communications so that nothing will slip through
- 32:00the cracks because they're hiring me to get a job done.
- 32:04And if you are not communicating with the client then how are you
- 32:09getting the job done? Yeah, yeah.
- 32:11But it is so interesting to me, the basic premise of
- 32:15communication is so powerful, yet so underutilized.
- 32:20And we're going to come back to that in a minute because I've
- 32:23got more questions on that. But before we do, I want to ask
- 32:27you about you do this really well, but you've learned how to
- 32:31do this in my, in my purview. You do this really well from
- 32:35from our conversations and what I've learned about you of how we
- 32:38can support ourselves and other women in living
- 32:41unapologetically. And it really starts with
- 32:45showing up well, believing in ourselves, valuing ourselves,
- 32:49communicating, like you said, our needs, our boundaries, our
- 32:53expectations, and then supporting other women and
- 32:57feeling the freedom and safety to do that as well.
- 33:02And so talk to me about your. Journey with that and how you've
- 33:05gotten to the point where you are today with it.
- 33:09Networking, networking, networking.
- 33:13I have met the most amazing women business owners since I
- 33:18started Andrea past public relations and we all have
- 33:22something different. We have different character
- 33:24traits, we have different skill sets, we have different
- 33:27backgrounds and different family situations.
- 33:30But when we are in the room, whether it's a virtual room or
- 33:34an in person room, there's something so special about
- 33:39fellow women in business, no matter what stage of your
- 33:42business you are AT. And I've been very active in
- 33:47networking with Fellow women business owners, general
- 33:51business owners, but for instance, my colleague Carissa
- 33:54Young, she is a portrait and branding photographer.
- 33:58She and I recently, a number of months ago, started a women's
- 34:02meet up and whether we meet at a local Panera and everyone grabs
- 34:07a cup of coffee or we needed a woman owned business and people
- 34:12order. We went to a Waffle House
- 34:13waffles and dreams in Fairfield, NJ.
- 34:16I had the most amazing crepe, but I'm getting sidetracked.
- 34:19But whether we're but we're supporting one another in what
- 34:24we're doing. And and that support extends to
- 34:28social media to follow one another on social media to not
- 34:33only like a post, but engage with the post.
- 34:36And if the post really moved, you share it with your audience.
- 34:40And this is a way that we can support other women in business
- 34:44that may not do what we do. We're not competitors, we're
- 34:49supporters. And so so doing that is just
- 34:54means so much to me. And even if it's meeting someone
- 34:59for a cup of coffee or doing a one-on-one call virtually or
- 35:05picking up the phone and saying, how are you, you know this is
- 35:09going on or that's going on. You know that you, you know a
- 35:13little bit about the person's life.
- 35:15And to say something like that, I think networking and getting
- 35:20to know other women business owners will definitely benefit
- 35:25you personally and professionally.
- 35:27And it's interesting. I met a woman when I first
- 35:30started my business at an in person networking event.
- 35:33I think we sat across the room from each other.
- 35:35We didn't even sit next to each other.
- 35:38And at the end of the meeting, I don't know, we got drawn to one
- 35:41another. She is now a wonderful friend
- 35:45and I said that to her. I don't and I don't use the word
- 35:48friend lightly. To me, everyone can't be your
- 35:51friend. They could be someone you know,
- 35:53you have a connection with. But I don't call everyone a
- 35:55friend. And I was talking to her earlier
- 35:59today and someone had said to me, a person I know through
- 36:02business called me a friend. But we're friendly.
- 36:07We are colleagues. There's a difference.
- 36:09And I was explaining to this woman who started out as
- 36:13business, who has become my friend.
- 36:16And I want, I said to her, I need you to know that I value
- 36:19the fact that I can call you a friend.
- 36:22And some of those relationships in in business or in networking
- 36:26will turn into a friend. Other relationships will be
- 36:29business oriented, colleague oriented.
- 36:31They all have a place in your life, but to have them is a
- 36:37treasure. Yeah, you.
- 36:40Thank you so much for that. That's so good.
- 36:42I was actually this morning at I'm part of our Fresno County
- 36:45Women's Chamber of Commerce here and we had our breakfast that
- 36:49kicks off every January that our new officers are sworn in and we
- 36:57have a great speaker and it's just a great place.
- 36:59It's to gather and get together and touch base and we meet a
- 37:02couple times a month. I mean, I, I don't always get to
- 37:05everything, but there's two to three times a month that we have
- 37:07opportunities to get together and share what we do.
- 37:11And we follow each other on social media and we share each
- 37:14other's posts and we let friends know we use the businesses.
- 37:18We, you know, there's one Gallus photographer.
- 37:21She's going to do some professional pics for me for my
- 37:24work and I'm going to bring her on the podcast as a guest to
- 37:29help people know more about what she does.
- 37:31I mean, and, and just even just having those connections, even
- 37:34if they don't end up being a match for working directly
- 37:38together, you can still follow, share, promote what each other
- 37:42does. And that's so empowering and
- 37:44helpful to each other. I'd love to you mention that,
- 37:46but also you said something else really important.
- 37:49Not everybody is going to be your best friend.
- 37:53That's OK. They don't have to be.
- 37:56There's a different ways that we engage in relationships in our
- 38:00lives. Some relationships are going to
- 38:02change and maybe bygone or maybe past.
- 38:06That doesn't mean anybody did anything wrong or bad and we can
- 38:10still support each other and and lift each other up when we have
- 38:14the opportunity. But it's all those relationships
- 38:17are important and necessary and and part of our community and
- 38:23engaging and being active within the world and supporting what
- 38:27you do. But there is those different
- 38:29levels. So I'm so glad that you brought
- 38:31that up. That's so important.
- 38:34It's knowing the relationship and being open to, I mean, to
- 38:41me, I can never have enough connections.
- 38:45Yeah, yeah, for. Sure, I I meet you on a on a
- 38:50Zoom platform. And here's an interesting story.
- 38:54I I was out in San Diego a few years ago visiting my son and
- 38:59two women that I knew from networking were not far.
- 39:04So I said to them, is there any way we could meet?
- 39:06And they each drove an hour from their directions to come meet up
- 39:11with me. We started hugging like we were
- 39:14long lost sorority sisters. Fast forward, one of the women
- 39:19is very, very swamped right now. And I had posted on LinkedIn
- 39:24that I had met a business colleague.
- 39:27He was coming to my town for a reason and he said, can we meet
- 39:30for coffee? I said of course, and I posted
- 39:32it. The other woman out in
- 39:34California wrote and said, when are we getting together?
- 39:38So I called her. I called her yesterday and we're
- 39:43chatting Whatever. I said, you posted on LinkedIn,
- 39:47how would you like to have breakfast next Tuesday?
- 39:50And she was silent, absolutely silent.
- 39:52And all of a sudden she lets out this yell.
- 39:55You're going to be here, I said. Well, I don't know exactly how
- 39:58far I'm going to be from you. Yeah.
- 40:01But I will drive if you will drive if we could meet in the
- 40:06middle. She found an amazing coffee
- 40:08shop. Everything looks delicious on
- 40:10this menu in some town near San Diego that I've never heard of.
- 40:14And my husband's going to come with me and we are going to meet
- 40:18her and getting a chance to meet someone in person.
- 40:22Yeah. And but I, I, I don't know, I
- 40:26have in the, in the real world, I'd have nothing in common with
- 40:31this person. We have very different
- 40:33backgrounds, but we met through networking and business.
- 40:37And what we have in common is warmth, caring.
- 40:42That's what we have in common. Well, those are wonderful things
- 40:45to have in common and this, this piece, this part that we make
- 40:50time for, for relationships and connection is such a vital part
- 40:55of our health journey and our Wellness journey.
- 40:58This is a way of taking care of yourself.
- 41:01This is a form of self-care, that connection to make time
- 41:05for. So I'm so glad you pointed it
- 41:07out. Thank you so much.
- 41:08And I'm so glad you get to meet up with her again.
- 41:10That's fantastic. I can't.
- 41:11I can't. I can't wait.
- 41:13I. Can't wait, she says.
- 41:14I'm finding a place that you can get your decaf coffee and I can
- 41:16get my decaf tea. I said it and we know that about
- 41:19each other. We know that we bolster A decaf.
- 41:22But she doesn't do coffee. I mean, but those are the
- 41:26important little details. You only know when you take time
- 41:29to connect with someone. I love that so much.
- 41:31Thank you. That was such a good, authentic
- 41:33example. I love that.
- 41:35All right. Talk to me about the importance
- 41:39of coming back to your why in your values, especially in your
- 41:42work where you're really having to decide who you're going to
- 41:46give your time to, who you're going to work with.
- 41:49You have been in situations in the past where your Y and values
- 41:53have not been honored in very, you know, volatile, unhealthy
- 41:57work environment. So I would imagine for you now
- 42:00as your own business owner, this really hits home even more for
- 42:04you. But talk to me about how that
- 42:07plays into helping you inform who you will work with.
- 42:13It's very interesting because my, my, why?
- 42:17I love public relations. I love what I do.
- 42:20I am a kid in a candy store. When that interview or article
- 42:25or picture or anything that I placed on behalf of the the
- 42:29client comes out, yeah, I can't wait to service the client and
- 42:33say here's a link to this article or this interview or
- 42:35this podcast that that I secured for you.
- 42:39So you know that I'm moving the needle by getting them press
- 42:43coverage to help grow their business, brand awareness, Dr.
- 42:47sales for their product, their service, their book, their
- 42:53nonprofit. Boy, do I feel good.
- 42:55And so my why is to serve others with my expertise in public
- 43:00relations. But I'm going to, again, be
- 43:05honest about what's achievable. I'll always reach for the stars.
- 43:10You know, I mean, I have had clients on ABC 2020, Good
- 43:14Morning America, the Today Show, CNN, The New York Times, The
- 43:17Wall Street Journal. But I've also had clients in the
- 43:19little local newspaper, which is important, or a mom blog or, you
- 43:27know, a podcast targeted to a certain audience.
- 43:30And all of these are important to increase awareness.
- 43:33But learning my why and the people that I want to work with,
- 43:39you know, we have to realize we're not all going to have
- 43:42everything in common. And there might be traits that
- 43:46we have that don't gel with other people.
- 43:48And I know that I have beliefs that others may not have, but
- 43:52that means that I could choose if I want to work with that
- 43:56person. And one time I was having a call
- 44:00and someone made a derogatory comment and did not realize when
- 44:05the person made the derogatory comment because I am that.
- 44:12Oh boy. Religion that he chose to whack.
- 44:18And so I waited. We were on zoom, waited few
- 44:24seconds, I just paused and then I informed him that I am of that
- 44:29religion. I said and I think we should end
- 44:31the call now. And I didn't feel bad about it.
- 44:35He never wrote me an e-mail apologizing.
- 44:37Wow. And I was just in a state of
- 44:41shock because I am a very respectful person.
- 44:45I respect everybody. We can all have different
- 44:48backgrounds, different beliefs, different upbringings, but the
- 44:51most important thing is to be kind and respect everybody.
- 44:54Yeah. And.
- 44:55And this businessman spewed hatred.
- 45:00And I, I was in a state of shock.
- 45:02So I chose that I would not do business with him.
- 45:07Another story, I had a new business call the other day and
- 45:11we got on the call and I realized immediately this person
- 45:14was not going to hire me because I didn't have the right look.
- 45:19I'm not thin, I don't have long blonde hair.
- 45:22I don't wear expensive jewelry. I could tell just I don't live
- 45:26in an expensive town. I could just tell that
- 45:30financially and image wise, she wasn't going to want me to
- 45:35represent her because I didn't have the look.
- 45:38And I was on the phone with a business associate.
- 45:40I was explaining the story to her and I had to write the
- 45:43proposal the next day and I was holding off.
- 45:47Lo and behold, she reaches out to me and says thank you so
- 45:51much. But I found someone who's a
- 45:52better fit that understands my my message.
- 45:55Well, I understood her message. Yeah.
- 45:58She was a bit narrow minded in thinking that her message could
- 46:01only go to this audience but I was so glad that I didn't take
- 46:06the time to write the proposal because I knew we were not a fit
- 46:09and it was for the wrong reasons.
- 46:11So when I wrote back to her I said thank you so much for
- 46:14getting back to me should anything change.
- 46:16You know where to find me because person she's hiring
- 46:21might have the right look but may not have the right
- 46:25abilities, so she might be. Back in.
- 46:27Six months. We'll see.
- 46:29And you ended it in a way that was respectful and kind.
- 46:34But I love how you put the pause on.
- 46:36I want to talk about the pause because I think taking a pause
- 46:40sometimes is so important when we're taking a moment to assess
- 46:48how much time and energy do I want to give to something that
- 46:52is probably not going to be a fit anyway.
- 46:55I think that's really valuable and really smart that you that
- 46:59you did that in the 1st place. You didn't burn energy on
- 47:02something that you knew wasn't probably you weren't going to
- 47:06get any. Not that you do things, but in
- 47:08business, you do you want returns.
- 47:10If you invest time on space and energy, you want to return from
- 47:13that. You knew that.
- 47:15So you were like, I don't need to prove anything to her.
- 47:18I already have a sense and that, you know, I think that's
- 47:24something that's so important too, is we, we in so many ways
- 47:30mistakenly judge a book by its cover, whatever the cover may
- 47:34be. And we don't actually ask the
- 47:37questions and learn the story and understand the gifts and
- 47:42what's behind all of that. And it gets us in trouble time
- 47:46and time again. I I.
- 47:47I. Want you to let me know if you
- 47:49ever hear back from her. I'm very curious about this, but
- 47:52I think it's it's such a good example and it's fine.
- 47:55You're fine. I mean, that's the thing that
- 47:58I'm I'm more than fine you. Know and, and like, you know,
- 48:01again, if you're choosing to not work with me because of I don't
- 48:07have the right hair or the right jewelry or the right weight, OK,
- 48:11then, then you're superficial. That is your, your choice.
- 48:14I happen to be an expert in public relations.
- 48:16I would be able to be successful for you, but that's OK.
- 48:20I'm at a stage of my life now and I'm not near retirement age,
- 48:25but I don't know if I'll ever retire because I love public
- 48:28relations and I'll always want to do it and represent people.
- 48:31But I can, I can be picky. And I think, and one of the
- 48:36things I say to, to business owners, especially young women,
- 48:43yeah, business owners is, is that you might have to pay your
- 48:47duties. You're going to have to pay your
- 48:49dues, sure. But to any entrepreneur, I say
- 48:52don't go into business for yourself if you can't afford
- 48:56health insurance because in today's world you don't know the
- 49:02insurance is insurance. You don't know what tomorrow is
- 49:04going to bring. And to get the appropriate
- 49:06healthcare, you might need to go work for someone else for a
- 49:10while until you save up money. So you could pay for health
- 49:14insurance unless you have a a spouse or another method to to
- 49:19get health insurance. I happen to be fortunate my
- 49:21health insurance is through my husband's company.
- 49:24Not everyone is, is married or their spouse has insurance or,
- 49:29or what have you. But to realize, what can you
- 49:33achieve? What do you need money for?
- 49:36OK. I I don't drive a fancy car.
- 49:40Yeah. I I it's not one of the things
- 49:41that matters to me. Yeah.
- 49:42It's not one of your, it's not something you value.
- 49:45You spend your time and energy on the places and things that
- 49:47you value and. And for us, we value travel.
- 49:51Yeah. We, we want to, we want to see
- 49:55things and, and travel. And so as we've, you know,
- 49:58gotten older, we're scheduling more trips and people laugh at
- 50:02us. We, we've already booked a trip
- 50:03for a year and a half from now. People laugh at you.
- 50:05I really did. That.
- 50:07It's because we want to take these opportunities while we can
- 50:11and and while we can, you know, physically get around and go
- 50:15hiking and go snorkeling and take this tour and keep walking
- 50:19and whatever it is that we're doing.
- 50:21But that's what we value other people, that's not important to
- 50:25them. They want the fancy, the fancy
- 50:27car or the fancy house. That's fine.
- 50:29That's fine, whatever you want to do.
- 50:32But recognize in your business what is your goal, what's your
- 50:38goal? And my goal is to be happy and
- 50:41to help others be more successful in their business by
- 50:44securing press coverage and being a very effective public
- 50:49relations professional. But I think that finding the
- 50:52time for volunteerism, I, I do a number of volunteer things that
- 50:56are my choice. I always get a kick out of
- 50:59people who reach out to me and say, oh, could you do pro bono
- 51:02work for me? Can you?
- 51:03No, no, no. If I choose to find a something,
- 51:06that's my choice. Otherwise, I get paid for my
- 51:09services. But, but to to volunteer.
- 51:13I love volunteering to speak. I, I, I'm a featured author in a
- 51:18book called Heart Centered Marketing.
- 51:20And, and so I speak about that. I'm speaking at a Rotary Club in
- 51:25two weeks. And listen, these are mostly
- 51:27retired people. I'm not securing any business
- 51:30from this Rotary Club, nor do I make money.
- 51:33If anyone buys the book, that goes to the book publishing
- 51:35house, but I'm going to teach them something.
- 51:39Yeah. And so I'm actually teaching a
- 51:42class in public relations for a local Community College that has
- 51:46an institute for learning in retirement.
- 51:49And I'm watching you talk about public relations.
- 51:52It's just a one class for about an hour and a half.
- 51:55It's you know, they, they sign up for these classes, whatever.
- 51:58But the way I positioned it is learn to secure press coverage
- 52:03in your volunteer life or your second act.
- 52:07Oh, I like that. Because so many retirees get
- 52:10very active in volunteerism, and securing press coverage for your
- 52:14volunteer organization is something you can do on your
- 52:17own. I'll give you some tips.
- 52:20And so giving back. It feels so good to give back.
- 52:26Yeah, it does. And you've chosen those places
- 52:29because I want to say something important here.
- 52:31To have you touch on it is amazing to me because I've
- 52:35chosen there are organizations that I will do pro bono speaking
- 52:40for. There's a gender and leadership
- 52:43development group at Fresno State University and the College
- 52:47of Business for Women to help them build up their confidence
- 52:51and their value and their belief in themself and give them just
- 52:55good tools and resources as they get ready to go out into the
- 52:58business world as women in environments that aren't
- 53:02necessarily a lot of women in them.
- 53:04And so everything I do for them is pro bono.
- 53:06Same thing with in the Chamber of Commerce, if I speak at a
- 53:11lunch or whatever pro bono and I choose that and I love that.
- 53:16And that's how I give back. But it's always a learn amazing
- 53:19to me how many people will approach about, oh, will you do
- 53:24that pro bono? Oh, will you just, you know, as
- 53:27a woman, it's even though there's so many of us out here
- 53:31in the world running businesses doing them successfully.
- 53:34I heard an amazing statistic this morning at the breakfast I
- 53:38was at that the mayor of Fresno, who's a man and did all the the
- 53:43rate the helping people into their new offices today and
- 53:47honoring them. He's the one that shared the
- 53:49statistic about how much more successful new women
- 53:53entrepreneurs have a 70% higher success rate than men do.
- 53:58And yet there's still this thing out there of asking women to
- 54:02give away their gifts, their resources for free.
- 54:07So how do you, I love that you brought that up.
- 54:10And like, I choose what it is. I will give my time to.
- 54:15If you want something from me, we can sit down and I can write
- 54:18a proposal and we can talk about it.
- 54:19But I think that's a really important thing for women to
- 54:23hear and know that that's good and right, and you should demand
- 54:29what you deserve in terms of your value and what you're
- 54:33bringing to someone. So I'm so glad you brought that
- 54:36up. Do you have anything else you
- 54:37want to say about that? No, it's, it's very interesting
- 54:40because you have to know your value.
- 54:42And I had someone say, oh, but someone said they could do it
- 54:45for this amount of money per month.
- 54:46And I said, well, I would need to work 20 hours.
- 54:50So 20 hours into that amount of money means I'm getting less
- 54:54than I would if I was bagging groceries at the supermarket and
- 54:58you hear silence like on the other side.
- 55:01I love that, you know, and and and and.
- 55:04It's no disrespect to the the the beggars at the supermarket,
- 55:08but they know going into it what their salary is going to be.
- 55:11I have experienced and therefore I am not going to work for that
- 55:17amount of money. And they don't realize I said,
- 55:20oh, but it just takes you just sent an e-mail.
- 55:22No, booking an interview and securing press is not an e-mail.
- 55:27It's strategy. It's research.
- 55:29And I have an overhead. I subscribe to databases in my
- 55:33industry that get me closer to the right editor or producer or
- 55:37host. Those databases cost a lot of
- 55:41money. The newsletters I subscribe to
- 55:43cost a lot. So I have an overhead, you know,
- 55:48and we all do in business, even if it's to have business
- 55:50insurance. And I'm amazed at how many
- 55:52people don't have business insurance.
- 55:54And I'm like, no, I'm not chancing someone eventually
- 55:56suing me. There's no.
- 55:57Reason I would. But I'm going to buy the
- 56:00insurance and you know, having a website and updating your
- 56:05website and paying for the hosting all of these things,
- 56:08business cards, a logo, everything costs money in
- 56:11business that I am not going to take you on for this.
- 56:16A little amount of money when, when and then they they well, it
- 56:20doesn't. Yeah, it does.
- 56:22But go ahead. I'll get an intern.
- 56:24OK, go get an intern. And I did have a few situations
- 56:30where people came to me. They didn't know me, but they
- 56:33came to me after they had APR firm that didn't do the work.
- 56:36And I said, well, I can't speak for them, but if you hire Andrea
- 56:41past public relations, I do the work, I communicate, I'm going
- 56:47to be honest with you and we're going to see the needle, needle
- 56:50move. And within days they were seeing
- 56:53this. They said we never heard from
- 56:54our PR person. They just sent the bill and we
- 56:56paid it. And I said, why did you pay the
- 56:58bill? Yeah.
- 57:01Why did you pay the bill if they didn't do any work?
- 57:04And, and so I'm going to do the work and I'm going to feel good
- 57:09about the work and I'm going to work with people who I know like
- 57:11and trust. And they're going to work with
- 57:13me because they get to know like and trust me.
- 57:16And and that's where I want to be moving forward with those
- 57:21kind of people and see it to feel good to be able to not
- 57:25worry if I need to cancel an appointment because I have to
- 57:28take my parents to a doctor or, you know, I have to cancel an
- 57:32appointment because maybe I don't feel well or whatever it
- 57:37might be. Or I'm saying, let's meet for
- 57:40coffee. And sometimes I'm paying for a
- 57:44cup of coffee and other times I'm not going to split the, you
- 57:46know, I'm going to split the check because we're meeting for
- 57:49a cup of coffee and I can't afford to always pay for
- 57:51everything. Yeah.
- 57:53And I'm always going to be true to me and they're going to be
- 57:55able to say if I'm with Andrea and I'm working with Andrea past
- 58:00public relations, I'm going to have a great experience and I'm
- 58:04going to like her. Yeah, yeah.
- 58:07I love that. Oh, thank you so much for all of
- 58:09that. So much good stuff there.
- 58:11All right. We've talked a lot about this
- 58:13already today, but living out of your own expectations versus
- 58:18others, you have outlined that very well.
- 58:21How you do that throughout this episode today and that, but that
- 58:26communication piece is so key. You learned the hard way, the
- 58:31cost to yourself if you did not communicate your expectations
- 58:36versus somebody else's expectations of you, your needs,
- 58:40all those kinds of things. So is there anything else you
- 58:44want to add to that because you've you've outlined it,
- 58:46you've spoken to it so well or anything that you would say to
- 58:50women in general, not just women starting a business, but women
- 58:54in general about the importance of communicating their
- 58:57expectations and being clear about that.
- 59:00Because you have to do that across the board.
- 59:01You have to be an excellent communicator for what you work
- 59:04in. And so, yeah, just go ahead on
- 59:07that, you know? So I I would just say don't,
- 59:11don't assume that someone knows what you're saying.
- 59:14Make sure that you verbalize, maybe follow up with with an
- 59:18e-mail. Take the time to get to know the
- 59:23other person. Google them, listen to them on
- 59:28podcasts, you know, look at what they're posting on social and
- 59:33you'll see if that's if you're going to jail and if you're not
- 59:35going to jail, walk away. There'll be.
- 59:39Another opportunity. Walk away, because it doesn't.
- 59:44You should not be losing sleep. You should not have heartburn.
- 59:49You should, you know, life is too short that we should all be
- 59:53happy and, and do what we love to do and be able to then
- 59:57achieve whatever that is. If it is that you want to write
- 1:00:00a book or you want to go on a vacation or you know, you want
- 1:00:05to buy a new car, whatever it might be that you want, you
- 1:00:09know, or you want to just spend time with your friends and
- 1:00:12family or or or watch Jeopardy, whatever it might be.
- 1:00:19Be happy. Be whatever you can do so that
- 1:00:22you are happy in your world. Yeah, yeah.
- 1:00:26Thank you for that. So good.
- 1:00:28All right. Accepting the layered aspects of
- 1:00:30ourselves, all those pieces and parts that make up our story.
- 1:00:34Some we love, some we don't. Decisions we wish we would have
- 1:00:37made that we didn't make relationships.
- 1:00:39It's the full package. Talk to me about your layers
- 1:00:42journey and accepting all those pieces and parts that of your
- 1:00:45story that make up who you are. Oh my goodness.
- 1:00:49You know, it's so funny when I think about my, my layers, the
- 1:00:52layer that drives me crazy is when others don't do what I
- 1:00:55think should be done. And we can't control other
- 1:00:58people. And I had worked at it at A at a
- 1:01:00firm a number of years ago. And I was remote and the staff
- 1:01:06was working in their time zone from 8:00 to 4:00.
- 1:01:13But when I would go to their time zone, they would show up at
- 1:01:168:30 quarter to 9. And at 9:15, they left to get
- 1:01:19Starbucks and there was a full kitchen.
- 1:01:21And then they would go out to lunch for an hour and a half and
- 1:01:24the phone would ring and they wouldn't answer the phone.
- 1:01:26And I'd say, but the phone is ringing.
- 1:01:28If someone's calling you, it's a client or the press, that's
- 1:01:31who's calling you. And then in the afternoon, they
- 1:01:34would stand around camping. And at 4:00, I would still be
- 1:01:37there working because I was visiting and they were gone at 2
- 1:01:41minutes to four and I'd be waiting for something.
- 1:01:43And the boss would say, oh, but it's 4:00.
- 1:01:45I said, but I'm on deadline. If I don't get this information
- 1:01:49to the reporter, the client won't be included in the story.
- 1:01:53And so I realized that we can't force others to work at the
- 1:01:59level that we're working. And it was eating me up.
- 1:02:03And I knew how I was going to establish Andrea past public
- 1:02:08relations and not have any for workers or any interns or any
- 1:02:12newbies because I knew that it had to be, you know, you didn't
- 1:02:17have to work a million hours, but you had to make sure that
- 1:02:21you weren't missing deadlines and those sort of things.
- 1:02:25So I think that the layers are that we have to realize what's
- 1:02:29going to work for us. And maybe what's going to work
- 1:02:31for you is to work for someone else, maybe not work for
- 1:02:34yourself, or to create strategic partnerships to be involved in a
- 1:02:40mastermind group. There are so many things that
- 1:02:43can help us. And I know for me, those
- 1:02:45strategic partners and masterminds and networking
- 1:02:48groups and relationships and learning something new every day
- 1:02:53is part of the layers that make me who I am.
- 1:02:57And I think that for me right now, the most important layer is
- 1:03:02that I'm going to get to see my son and his girlfriend in a few
- 1:03:05days. And tonight I'm going to be with
- 1:03:08my grandson and play with him on the floor.
- 1:03:10He's 8 months old. And and that my husband and I
- 1:03:13are going on a vacation vacation in a few months.
- 1:03:16And that, you know, business is great, but personal is
- 1:03:21wonderful. And and and that's what I think
- 1:03:25about the layers. Yeah, I love that.
- 1:03:27Thank you so much. And I love how you spoke to we
- 1:03:32can't make people do things the way we want them to do them.
- 1:03:35And so wearing ourselves, staying in an environment where
- 1:03:39it's just going to keep driving us crazy is not worth it.
- 1:03:43And it's not. People have to want to be
- 1:03:46different. And us, you know, staying there
- 1:03:49and doing things the way we do it, hoping someone else will
- 1:03:52follow hope is not a strategy. And so I love you pointed that
- 1:03:57out because I think we can get really hung up on that
- 1:04:00sometimes. And we keep thinking whether
- 1:04:02it's in work or relationships, if I say enough of this, if I do
- 1:04:06enough of that, if I show up here or do this, they're sure to
- 1:04:09see it. No, they're not.
- 1:04:12I mean, maybe they will, but is it worth what it's costing you
- 1:04:16to to take that chance? So thank you for that.
- 1:04:19That was such a good point. And just all the parts of our
- 1:04:22life that make up who we are, that bring us joy and
- 1:04:25contentment, our relationships, our family, the travel.
- 1:04:28Travel's a value of mine as well.
- 1:04:31My husband and I always are trying to at least, you know,
- 1:04:34once or twice a year do something new, see something
- 1:04:37new. And so making sure those are the
- 1:04:39things you're incorporating as part of all the pieces that make
- 1:04:43up your life. Thank you for that.
- 1:04:44So good. All right, in living out field,
- 1:04:47finding empowerment, embracing layers which you you have
- 1:04:52displayed so beautifully today. Talk to me about the impact that
- 1:04:56has on your relationship with yourself as well as your
- 1:04:59relationship with other people. I think that because I stay true
- 1:05:07to myself, most of my relationships are true
- 1:05:11relationships. Every once in a while you're
- 1:05:14going to find one that you thought was a relationship that
- 1:05:18maybe it was, but maybe today it's not what it was a few years
- 1:05:22ago. It's OK.
- 1:05:23You can move on every relationship and there's room
- 1:05:27for new relationships. So I think that that it's as
- 1:05:30simple as that. If I meet you and we clicked, we
- 1:05:34have a relationship, but just because I was friends with you
- 1:05:38for 20 years, maybe we're different now.
- 1:05:41So I it hurts. It hurts, you know, but maybe
- 1:05:46it's just not. We just don't have those things
- 1:05:50in common anymore. We see each other, We give each
- 1:05:52other a hug when we see each other.
- 1:05:54But our lives have taken different turns.
- 1:05:56And especially when you, when you own a business, when you
- 1:06:01know, in my case, a very successful marriage, you know,
- 1:06:06and not everybody has had a successful marriage and you
- 1:06:10know, children that are doing well, not everyone has that or
- 1:06:15not everyone has children. So we're, we're going to have
- 1:06:19different wants and needs as we get older.
- 1:06:23And some people will be along for the ride the whole way and
- 1:06:26other people won't be. But to me, as long as you
- 1:06:31respect each other, no matter if something ends, a business
- 1:06:35relationship, a personal relationship, respect is the
- 1:06:39most important thing. And be true to yourself.
- 1:06:42I, I, I just can't. I can't deiterate that enough.
- 1:06:47Thank you. That's so good.
- 1:06:48And those are such key components.
- 1:06:50And if if you don't take anything else away from this
- 1:06:53episode today, ladies, that those are your two very
- 1:06:56important keys and they won't let you down if you stay true to
- 1:06:59those. Thank you so much for that.
- 1:07:01All right, we're down to the, we're wrapping up here.
- 1:07:04Name 5 activities that nourish you.
- 1:07:08Oh my goodness 5 activities that nourish me family, especially my
- 1:07:15grandson. Definitely travel, learning
- 1:07:22something new every day I. Love that.
- 1:07:25Book club I love, I love. I'm in two book clubs.
- 1:07:29I love reading books. I love when I get to go to
- 1:07:32author events, especially in person.
- 1:07:34There's nothing. There's nothing like reading,
- 1:07:37you know, and I'm going to be corny on the last one for
- 1:07:40nourishment. I love trying new restaurants
- 1:07:43and especially with family or friends to to, to try a new
- 1:07:49restaurant. All of these elements, really.
- 1:07:52And, you know, I can go on about, you know, exercising and
- 1:07:55working out and walking and, yeah, OK, you know, but.
- 1:07:59But but those elements you just met, those are part of yourself
- 1:08:03care too. I want to bring that back in
- 1:08:05that we sometimes we minimize the amount of things that fit
- 1:08:10into that box. That is so important.
- 1:08:11I love a good new restaurant. I love a good new
- 1:08:14recommendation. My Uber driver gave me a
- 1:08:16recommendation for a Cuban bakery down in Southern
- 1:08:19California. The next time I go, then I'm
- 1:08:22like, yes, I'm going to go find that place.
- 1:08:24So I love that. I think that's so great.
- 1:08:26All right, 5 words on how you want to feel the next six
- 1:08:29months. 5 words on happy, healthy, fulfilled, a little
- 1:08:47thinner. And.
- 1:08:51Educated. Well, that you're learning
- 1:08:55something new every day. You're going to be, you're going
- 1:08:56to hit that one easily. And all those thank you so much
- 1:08:59today for your time, Andrea. I've enjoyed this conversation
- 1:09:03so much. It's been so fun to get to know
- 1:09:05you more in this side of you. And, and I, I think that you
- 1:09:09have laid out a beautiful formula for yourself.
- 1:09:12And I can see how you're not only a helper to your people
- 1:09:16that you work with and helping them get the word out about what
- 1:09:19they do, but you understand the importance of the full aspect of
- 1:09:23your life of Wellness in all the areas.
- 1:09:26And I think that having you as that support person that
- 1:09:30understands the full lived experience of not just work is
- 1:09:34so valuable in someone who is guiding and directing people and
- 1:09:38helping them let people know what they're about.
- 1:09:41So thank you so much for that. Tell a little people where they
- 1:09:45can find you and follow you. This will also be on our
- 1:09:48website, on our resources page on embracinglayers.com.
- 1:09:52But let people know where they can find you, follow you, work
- 1:09:54with you. Well, Melissa, thank you so much
- 1:09:57for this conversation. I think you and I finally could
- 1:09:59have talked for like another five hours.
- 1:10:01And I know that if we live near each other, we'd be out having
- 1:10:03coffee. So thank you so much for having
- 1:10:06me as your guest. Andrea Pass Public Relations is
- 1:10:10the name of my company, so my website is Andrea Pass PR.
- 1:10:15I'm on LinkedIn Andrea Pass. I am on Facebook, Andrea Pass
- 1:10:20Public Relations. I'm on Instagram, Andrea pass
- 1:10:24PR, I'm on blue sky, I'm on Twitter.
- 1:10:27I'm all over the place. So so you'll you'll find me
- 1:10:31there. I run a networking group called
- 1:10:33Access success networking. It meets the third Thursday of
- 1:10:36every month at 2:00 PM Eastern, 11 AM Pacific.
- 1:10:39It is open to all people in business.
- 1:10:42It is a complimentary group, so look us up on LinkedIn and and
- 1:10:45feel free to to join us. And I do offer a complimentary
- 1:10:50half hour consultation if public relations is what you're looking
- 1:10:54for, for your service based business, your consumer product
- 1:10:59based business, your book, your nonprofit.
- 1:11:02But I am clear. I do charge for my services, but
- 1:11:05I do have a complimentary A complimentary half hour
- 1:11:08consultation. But I'd welcome the chance and
- 1:11:10just tell me you heard me, you know, on on layers,
- 1:11:15unapologetically. All right, all right, well,
- 1:11:18thank you so much for being here with me today.
- 1:11:20I appreciate this so much feel podcast audience go to
- 1:11:24embracinglayers.com. Check out what Andrea offers,
- 1:11:27follow her on social media, learn from her.
- 1:11:30Even if you don't work with her directly.
- 1:11:32She's got so much to offer and I love and network this week.
- 1:11:36You're you're the thing that I really want you to do is think
- 1:11:39of a way you can support yourself and another woman, how
- 1:11:43you can connect with them, advocate for them, share what
- 1:11:46they do that that networking community piece is so valuable
- 1:11:50in how we support each other. Andrea, thank you for your time.
- 1:11:53Go enjoy that grandson and we'll talk soon.
- 1:11:56Listeners, have a great week. Hello, Melissa Crook here.
- 1:12:03Thank you so much for joining us on the field podcast today.
- 1:12:07Finding Empowerment. Embracing Layers.
- 1:12:10I hope you found today's framework and resources
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