Luxury Stays: A Q&A with Preferred Hotels on Customer Loyalty and Forming Strategic Partnerships in the Travel Industry

Leaders in Customer Loyalty, Powered by Loyalty360 · Nov 28, 2023 · 25m · transcript

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Preferred Hotels & Resorts is a portfolio of independent hotels worldwide that offers travelers a wide selection of luxury stays with a focus on leisure. Guests can choose from a handful of distinctive collections to create the aspirational trip of their dreams, including locations that focus on sustainability or even deliver a touch of history.

Preferred Hotel Group, the parent company of Preferred Hotels & Resorts, rebranded in early 2023 to Preferred Travel Group. Today, the I Prefer Hotel Rewards loyalty program counts over 4.5 million enrolled travelers globally.

Mark…