Within the Trenches Ep 618
Ep 618 features Morgan, an Education Manager for Pafford Emergency Medical Services out of Mississippi.
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Episode topics –
How Morgan's early experiences shaped her passion for EMS and dispatch
The realities of dispatcher training, including unforgettable first calls
The importance of mentorship and building a supportive team culture
Dealing with trauma, burnout, and staying resilient in public safety
Advice for future dispatchers and changing the culture for the next generation
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The skinny
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