Latest / Success Story with Scott Clary / Lessons - Most People Confuse Tactics With Strategy. Here's the Difference. | Seth Godin - Author of This Is Strategy & 20+ Bestselling Books
Transcript
- 0:00In this lessons episode, discover why strategy starts with defining who to become rather than following a proven playbook.
- 0:06Understand how focusing on a small group of customers can drive growth.
- 0:10Explore how deliberate choices make risks more manageable and uncover why creating a clear direction beats drifting through endless options.
- 0:24You know what my favorite thing about you is?
- 0:27My favorite thing about you is that you take a concept that people think they understand very well.
- 0:33And then you flip it on its head and you paint it in a whole other light and a whole other lens.
- 0:38And then people have to relearn this thing in the proper way, in the way that maybe they didn't see it in that light before.
- 0:45So I think it's really important to tee up this conversation with a very easy question, but a very important one, which would be, what is strategy?
- 0:55Let's set the benchmark.
- 0:57It's so easy to skip over, so easy to pretend that tactics are strategy or that doing our job is our strategy or that hope is our strategy.
- 1:06Strategy is a philosophy of becoming.
- 1:09It is being honest about who it's for and what it's for, the change we seek to make.
- 1:14It involves seeing the systems around us and choosing a path that's not unnecessarily difficult.
- 1:21that if you're already getting everything you want to get, you don't need a better strategy.
- 1:26But most people I know are not in that category.
- 1:29When you find an elegant strategy, when the wind is at your back, when you are building the networks that support you, everything gets easier.
- 1:38So why do people, because you speak a lot about strategy coming from the context of military and even command and control.
- 1:47And this is sort of like the strategy of yesteryear, the strategy of old.
- 1:52Yet I see it.
- 1:54I don't think people really have evolved what their interpretation of strategy is.
- 2:00So how do you see, when you even write work like this,
- 2:05There's obviously a reason why you chose to focus on it.
- 2:08What do you see in the market in 2024?
- 2:12And we'll keep it evergreen in 2025 until you write your next book.
- 2:15What do you see in the market to be the biggest issue with how people interpret what strategy is?
- 2:21Freedom.
- 2:23So in the 50s, Harvard Business School churned out people who made all the decisions, like the Fortune 500.
- 2:31Between them and the generals, they ran everything.
- 2:34The average person didn't need a strategy because the average person didn't have a lot of options.
- 2:41But now, the number of options we have, from which podcast we listen to, to what job we're going to do, to what software we're going to use to do that job, to which customers are we serving.
- 2:51This huge list of things we can choose from.
- 2:56And it's something, you know, if we think about something as benign, apparently, as personal finance.
- 3:03I'm in a parking lot a little while ago, and I hear this woman say to her friend, I just made my last car payment.
- 3:08I'm going to buy a new car next week.
- 3:11Well, that's not a good strategy for having money in the bank.
- 3:15That is somebody else's strategy seducing you into making a bad decision.
- 3:22Multiply that by all of the leverage we have now, all of the choices we have now.
- 3:27Either someone is going to do their strategy to you, or you're going to build your own strategy to help you get what you need.
- 3:35And when we think about, because the audience is filled with entrepreneurs, if you think about like a take to market strategy, we try and find product market fit and we try and find our first maybe 50 customers, we try and validate what we're building.
- 3:50What's right about that and what's wrong about that?
- 3:53Because the very normal definition of strategy that an entrepreneur asked me, what do I do to start this off?
- 3:59Okay, well that sounds great, but is that my strategy or am I playing into someone else's
- 4:04No, no, that actually has embodied in it a huge amount of insight, most of which comes from Steve Blank, which is your business, if you're starting a business, is for 50 people or 10 people.
- 4:19If you don't get traction from them, you should start over, make a better product.
- 4:26Most of the entrepreneurs I bump into don't understand it.
- 4:29They're like, I got to get the word out.
- 4:31Who can I hustle?
- 4:32I need to, my Kickstarter, if you would just put my Kickstarter on your blog, then everything would be fine.
- 4:37Well, that's lottery thinking.
- 4:39That says, what I'm working on is so hard and so important, everyone needs it.
- 4:45So I met Sergey Brin when Google was very young.
- 4:50And he said, at Google, we don't do any outreach, any promotion at all.
- 4:57So the reason is simple.
- 4:58Every day Google gets a little better.
- 5:01And so the longer it takes someone to discover Google, the better it'll be by the time they get there.
- 5:06And we're going to build this entire organization to please the 2,000 users we have right now.
- 5:13Because if we do that, they will tell the others.
- 5:17That's a strategy.
- 5:18That's a strategy that was impossible in 1966.
- 5:20And it is a strategy that is apparently obvious today, but a lot of people are still stuck with this mindset.
- 5:28You know, marketing has a lot of strategy in it when you do it right.
- 5:33And when you do it wrong, you're just constantly bothering people.
- 5:36I see how all the thoughts and the themes and the ideas you have start to merge together because now you have your thousand true fans.
- 5:45And now you have.
- 5:46So now this all blends together.
- 5:48When you think you mentioned something that was interesting, the strategy is a philosophy of becoming.
- 5:54I find that line very unique.
- 5:57Can you explain that just a little bit what that means?
- 5:59Yeah.
- 6:00You know, when I graduated from business school, all I wanted was a job.
- 6:04And I realized that if I just went out to get a job, I was going to be a pawn in the system.
- 6:10So I had to think about who did I want to become.
- 6:13And once I knew who I wanted to become, then which job I took would become more clear.
- 6:21And my strategy was get a job, any job, in the fastest growing company you can find.
- 6:28because a fast-growing company is going to expose me to more deal flow, more opportunity, and more responsibility.
- 6:34So by the time I'm done with that job, I will be in a different place than if I had just gotten a job paying 10 times as much at a commercial bank processing payment.
- 6:47Well, most of my classmates did not have a strategy.
- 6:50I lucked into it.
- 6:51It just happened that I realized I needed one because I had too many choices.
- 6:57So again, we keep coming back to this philosophy that says, I'm not a dandelion getting blown around on the wind.
- 7:04I actually want to get over there.
- 7:07Let's figure out how to do that.
- 7:09I might be wrong, but at least I'll have a point of view.
- 7:14And you feel that, I mean, I've interviewed tons of entrepreneurs, but you've been doing this a lot longer than me.
- 7:21And you feel that people just, it's not just entrepreneurs, it's in their personal life, their professional life.
- 7:27You feel that there's a lot of aimlessness, a lot of meandering without purpose.
- 7:31Well, not because we're weak, because we've been indoctrinated.
- 7:35From the time we're in first grade at school, they never ask you a question they don't know the answer to.
- 7:41And all of the feedback is, did you comply?
- 7:45Did you conform?
- 7:46Did you meet the standard?
- 7:48And then after 20 years of that, they put us out in the world and say, you pick.
- 7:53But they never gave us any practice in picking.
- 7:56So it's no surprise, even in Silicon Valley, where I used to live, even at Flatiron, where I used to be an honorary venture partner,
- 8:06Apparently at the top ranks, everyone's waiting for a playbook.
- 8:10At Techstars, the people who go through that incubator memorize their pitch.
- 8:15And they always rhyme and they're exactly structured.
- 8:18Because it's easier to take one off the shelf than to think deeply about why you're even there.
- 8:25So then the people that are entrepreneurial, those are the people that, whether or not they do it intuitively or they seek it out, kind of like you mentioned, these are the people that define their own strategy.
- 8:37Now you mentioned actually, you can comment on that if that's interesting, the mindset of somebody who builds and takes risk versus somebody who just wants an off-the-shelf playbook.
- 8:48But then I also want to understand
- 8:53what that person does intuitively or purposefully that allows them to craft something that can be successful, that can pull them outside of the assembly line?
- 9:04Well, you said a couple words that really jumped out at me.
- 9:06The first one is intuitive.
- 9:08An intuitive strategy cannot be improved because you're not talking about it.
- 9:13So a main reason I made this into a book and not a blog post is this invitation for people to talk about it.
- 9:20If you aren't talking honestly about your strategy with peers, it's never going to improve.
- 9:26And in terms of risk, I don't think entrepreneurs take risks.
- 9:30I think people who do what their boss says take risks.
- 9:34Because when you read about layoffs, they had 15,000, 25,000 people at a time losing their job who were very obedient.
- 9:42What entrepreneurs do is they balance and bracket the risk.
- 9:47So it doesn't feel risky because the parts that are up to them are in their control, that they have a portfolio approach.
- 9:56So when I was a book packager, I pitched a book a week and made a book a month.
- 10:01And almost all the books I pitched got rejected.
- 10:05But I knew that the cost of getting rejected was tiny.
- 10:08It cost me $5 in stamps compared to the upside of when I got one that worked.
- 10:14I don't think that's risky.
- 10:16I think it's riskier to say to the boss, what do you want to do today?
- 10:19We didn't get any sales.
- 10:21Thanks for tuning in.
- 10:22If you found this valuable, don't forget to hit that subscribe button so you never miss an episode.
- 10:26And if you want to dive deeper into this conversation, check out the links in the description to watch the full episode.
- 10:32See you in the next one.