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A Frenchman's Olympics Lessons for Hospitality - Martin Soler
In this episode, Martin Soler, a former hotel general manager who is now a fractional CMO for large travel tech companies and the co-founder of 10minutes.news, shares his observations and insights from the Paris Olympics and how they can be applied to the hospitality industry.
Listeners will learn:
How the Paris Olympics were surprisingly well-organized and created a fantastic vibe in the city, despite initial complaints and disruptions (01:42)
The importance of training staff, from police to subway operators, to create a welcoming experience for visitors (03:43)
The trend of hotels setting…
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