Latest / Brooke and Jeffrey: Phone Taps / #3 Phone Tap of 2024: Sad Violin Complaint Line

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#3 Phone Tap of 2024: Sad Violin Complaint Line · Brooke and Jeffrey: Phone Taps

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  Speaker 1: One eight hundred d uy Away now offering free remote
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  Speaker 1: consultations by phone or video conference for any criminal offense.
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  Speaker 1: Trust Brook, Jeffrey, and Jose's friends with a free remote
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  Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred duy
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  Speaker 1: away dot com. Poor call eight hundred do you y away?
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  Speaker 2: We're getting closer and closer to the top phone tap
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  Speaker 2: of the year in our countdown, and we are now
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  Speaker 2: at number three. In this one, Brook calls a guy
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  Speaker 2: who complained to a bakery about sending the wrong cake
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  Speaker 2: for his son's birthday. Oh now, she could be a
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  Speaker 2: nice person and just fix it.
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  Speaker 3: That's not fun.
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  Speaker 2: No, then it never would have been the number three
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  Speaker 2: phone tap of the happening Right now is Brook and
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  Speaker 2: Jeffrey's ten phone taps at Christmas er three?
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  Speaker 4: Hello?
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  Speaker 3: Hi, I'm calling from his customer service. Is this Ryan Wes? Yes?
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  Speaker 4: This is Ryan.
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  Speaker 3: Hi. Ryan, I was notified that you left a complaint
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  Speaker 3: after visiting our bakery department. Yeah, yeah, can you tell
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  Speaker 3: me what happened?
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  Speaker 4: Uh? Yeah, I came in to get a cake for
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  Speaker 4: my five year old's birthday party.
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  Speaker 3: Isn't that fun? Don't they grew up?
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  Speaker 2: So fast.
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  Speaker 3: Oh, I bet it felt like just last week. He
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  Speaker 3: was only four?
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  Speaker 4: Yeah, he was or just a week ago? Crazy?
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  Speaker 3: Yeah? Sorry, go on, go on? What happened? Yeah?
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  Speaker 4: So I asked for the cake he wanted, which was
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  Speaker 4: the Oreo cake, and I didn't check before I left,
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  Speaker 4: and when we got home it was just a regular
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  Speaker 4: chocolate cake.
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  Speaker 3: Wow.
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  Speaker 4: Yeah, So, I mean it was fine. I mean, we
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  Speaker 4: have to tell you to stop.
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  Speaker 3: I'm so sorry to interrupt you, Ryan, I just need
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  Speaker 3: to know is this an official complaint then, that you
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  Speaker 3: got the wrong type of chocolate cake for let's see here,
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  Speaker 3: seven dollars and ninety nine cents.
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  Speaker 4: Yeah, but I don't think the price of the cake
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  Speaker 4: has anything to.
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  Speaker 3: Do with right, right, I'm just confirming. I'm just confirming, right, yeah,
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  Speaker 3: that this is an official complaint you're filing.
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  Speaker 4: Yeah, it's an official complaint. It kind of was a
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  Speaker 4: big deal for a five year.
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  Speaker 3: Old great and three two one, Sir, we are so
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  Speaker 3: so deeply sorry the poor child was forced to eat
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  Speaker 3: a cake that wasn't quite the right flavor of chocolate.
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  Speaker 3: Is especially for seven dollars in ninety nine cents. I
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  Speaker 3: bet for that price you thought you deserved the world.
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  Speaker 4: Oh my god, what was that?
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  Speaker 3: That was our official apology?
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  Speaker 4: So, so what your official apology comes with violin music
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  Speaker 4: and starcastic?
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  Speaker 3: Well, this may come across as surprising, but we get
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  Speaker 3: a lot of complaints here.
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  Speaker 4: Oh yeah, yeah, sure, management.
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  Speaker 3: Wanted us to come across as more compassionate and understanding that. Yeah,
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  Speaker 3: that's the music.
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  Speaker 4: You're right, that's the compassion. That seems to be like
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  Speaker 4: the opposite of compassion. It almost felt like you were
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  Speaker 4: making fun of me.
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  Speaker 3: Oh, I don't know where in the world you would
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  Speaker 3: get that from.
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  Speaker 4: Right there in your voice, it sounded like you were
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  Speaker 4: talking to a child.
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  Speaker 3: Did I just hear? Is that another complaint? Is that?
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  Speaker 2: What that is?
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  Speaker 4: It's more like a suggestion. I'm you agree to one?
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  Speaker 4: Oh god?
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  Speaker 3: Because you know we would feel awful again we said
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  Speaker 3: came across as sarcastic or insincere.
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  Speaker 4: Really believe every person.
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  Speaker 3: With a complaint deserves respect and dignity. Wow, tone, I
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  Speaker 3: am so very sorry for your suffering. Wow. Did that
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  Speaker 3: make you feel better?
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  Speaker 1: No?
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  Speaker 4: Yeah, it made me feel angry.
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  Speaker 3: Interesting.
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  Speaker 4: Yeah, this is kind of bizarre that you couldn't get
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  Speaker 4: a cake right for a kid's birthday party. Still, stuck
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  Speaker 4: on that, and someone made a little complaint, and now
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  Speaker 4: you're being kind of a jerk about the whole.
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  Speaker 3: Actually, in fact, I wanted to let you know that
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  Speaker 3: after I read your initial email, I cried at my
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  Speaker 3: desk for five minutes straight. Okay, over what your family
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  Speaker 3: had to endure.
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  Speaker 4: All right, you've me on this song call. You're talking
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  Speaker 4: down to me. You're making me feel like I'm in
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  Speaker 4: the wrong here. I demand a refund.
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  Speaker 3: This is troubling.
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  Speaker 4: Oh, you're going to do it again.
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  Speaker 3: First, you came to us with a cake complaint that
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  Speaker 3: we ruined a five year old's birthday, even though everyone
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  Speaker 3: knows a five year old couldn't give a shit about
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  Speaker 3: what type of.
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  Speaker 4: Cake could get. Oh the language.
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  Speaker 3: Then you complained again that I came across.
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  Speaker 4: Insensitive listening to yourself.
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  Speaker 3: And now you're demanding a refund on a purchase that
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  Speaker 3: costs less than a coffee at Starbucks.
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  Speaker 4: I don't even want to ref fun. I'd rather just
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  Speaker 4: get you fired at the point, who are you? What's
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  Speaker 4: your name?
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  Speaker 3: My name is Brooke from the radio show Brook and
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  Speaker 3: Jeffrey in the Morning.
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  Speaker 2: Oh my god, it's a break phone call.
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  Speaker 4: Yeah, I get it now. Dude, I should have known.
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  Speaker 3: Hey, your wife Joanna sat you up for a phone tap.
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  Speaker 3: She said that you were overly upset about the five
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  Speaker 3: year old's cake situation.
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  Speaker 4: It was stressful, the kid freaked out on us. Oh, oh,
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  Speaker 4: there it is again.
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  Speaker 3: Does that mean that you're upset about what just happened
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  Speaker 3: because we feel so, so very bad here.
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  Speaker 4: Oh that is too good.
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  Speaker 2: That was your number three phone tap of twenty twenty
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  Speaker 3: Four, Brook and Jeffrey in the morning