How Mid-Market Firms Build Pricing Power

Scaling Up with Fexingo: How Small Businesses Become Mid-Market Companies · Sep 29, 2026 · 11m · transcript

Mid-market companies often hit a revenue ceiling not because of sales, but because they cannot raise prices without losing customers. This episode examines how firms like ServiceMaster and local manufacturing leaders use value-based pricing frameworks to decouple growth from volume. We explore the specific operational changes required to support higher margins, including shifting from transactional service models to subscription-like retention structures. Lucas and Luna break down the three critical steps: auditing cost-to-serve, redesigning the customer success team around outcomes rather…