Latest / Business Brain – The Entrepreneurs’ Podcast
We're all in the Experience Business
In this episode of Business Brain, we dig into why every business is now in the experience business. It starts with a tangent on tailors and cobblers — trades that feel like they’re vanishing — and lands on a bigger truth for entrepreneurs: when products and services get commoditized, the experience around them becomes the real differentiator. We look at how some towns subsidize small “lifestyle” shops to preserve their charm and character, how figures like Dave Chappelle are buying up and rebuilding small-town downtowns, and what it means when communities choose winners…
The skinny
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