Latest / The Buyer & Seller Podcast with Fexingo: Business Brokers, Exits, and Private Sales Explained
Why Customer Churn Kills Business Valuations
Most business brokers focus on revenue growth when valuing a company, but today we are drilling into the silent valuation killer: customer churn. We look at why recurring revenue businesses with high attrition rates trade at steep discounts compared to those with sticky retention. Using concrete examples from service-based SMEs and SaaS models, we explain how churn distorts EBITDA multiples and what owners can do right now in October 2026 to prove their revenue is actually defensible before putting their business on the market.
#BusinessValuation #CustomerChurn #ExitStrategy #SMEFinance…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.