Latest / It’s All Your Fault: High Conflict People

Why Connection Is So Important in High Conflict Interactions
One of the cornerstones of successful management of high conflict interactions is connection. In fact, it is the “C” in the CARS Method®—a set of principles for managing high conflict disputes and interactions.
In today’s episode, Megan and Bill talk about this exceedingly important principle of connection, including:
why connection is foundational to successful interactions with high conflict people
the brain’s request for connection
why it is so difficult to remember to connect before problem-solving
the impact of connecting—using EAR Statements
whether connection and EAR Statements can be…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.