Within the Trenches Ep 617
Ep 617 features Hayleigh, a 911 professional with NWECC out of Texas.
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Episode topics –
Transitioning from the car business to emergency dispatch after a personal tragedy
Navigating the overwhelm and training process as a complete newcomer
First experiences on the dispatch floor, from multi-screen chaos to working holidays
The realities of call volume, multitasking, and unexpected emotional calls
Support systems and honest discussions about mental health and closure for dispatchers
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The skinny
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