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Within the Trenches Ep 642

Episode 642 features Alora, director at Unacoi 911 out Tennessee.

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Episode topics –

How Alora got started in public safety and her rapid shift from part-time to full-time dispatcher

The reality of short dispatcher training and surviving the critical early days on the job

Experiences handling traumatic and life-changing emergency calls

Leading her team through the chaos of Hurricane Helene and the unexpected impact on the community

The story of Stella, the dispatch center's emotional support dog, and the positive effect on team morale

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