How AI & Automation Are Changing Grocery Retail | Live from FMI 2025

Omni Talk Retail · Feb 1, 2025 · 9m · transcript

Chris Walton & Anne Mezzenga sit down with Thom Blischok, Chairman and CEO, Dialogic Group, to discuss how automation, AI, and connected stores are reshaping retail live from the Simbe Podcast Studio at FMI. Thom breaks down the biggest mistakes retailers make with technology adoption, the future of real-time store analytics, and why robotic-powered shelf intelligence is the biggest industry breakthrough in 20 years.

⏱ Time Stamps & Topics:

🔹 [0:00] – Live from FMI 2025 at the Simbe Robotics Booth

🔹 [1:00] – Meet Tom Blischok: His background & expertise in retail transformation

🔹 [2:20] –…