Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / From Megapixels to Market: What Nigerian Biz Needs
Transcript
- 0:01Today on the podcast, we're going to be looking at more
- 0:05ideas about branding and then also go into reasons why I
- 0:09started the podcast. Now, the reason why we're
- 0:12looking about looking at these things today, branding, and why
- 0:15I started the podcast is because I had a recent collaboration
- 0:20with Elizabeth. She is the head honcho, the CEO,
- 0:24the first lady of Goshen Media, and we had a collaboration where
- 0:30we're going to clean up my branding and clean up my
- 0:33positioning. Abhi, should I say clean up the
- 0:35branding and the positioning of this podcast?
- 0:38Now, some of you might say I'm not a fan of that thing, you
- 0:41know, a fan of these sorts of things.
- 0:42And that's the reason why I've been making this recent branding
- 0:45episodes to clarify what my opinions on marketing are,
- 0:48especially how we can consciously use marketing to
- 0:51drive sales. You know how both of these
- 0:53things go hand in hand. So anyway, we went ahead with
- 0:57this collaboration anyway. That's me, the podcast Elizabeth
- 1:01and her team at Goshen Media. I went ahead with it because
- 1:05quite frankly, my former designs didn't have much thought to it.
- 1:09I've never lied to you guys. I've told you guys that when
- 1:11ChatGPT was invented, I just went to ChatGPT and I just said
- 1:15something like design me a logo, use red, use orange, use black.
- 1:19And then he gave me 5 options. I just picked the number one
- 1:22option and that's it. That has been the logo that I've
- 1:25been using for the podcast until now.
- 1:29Because if you're listening to today's podcast, I'm sure you've
- 1:32noticed that the colours have changed.
- 1:34You know, some of you have written to me to say good
- 1:37designs like the new look, you know, blah, blah, blah.
- 1:40And all that is because of the good work by Elizabeth and her
- 1:44team at Goshen Media. So that's the reason why I went
- 1:49ahead with the collaboration. Although, you know, to be
- 1:52honest, you know, even though I speak on stages, I speak in
- 1:55conference rooms, online rooms, office floors.
- 1:59You know, I'm prefer to be like a ninja.
- 2:00I'm prefer to operate in the shadows most of the time.
- 2:03So, yeah, I'll admit that how I am perceived consciously, all my
- 2:07branding, you know, it's not been something that I paid much
- 2:10deliberate attention to. So in today's podcast episode,
- 2:16we're going to look at some questions that Elizabeth and her
- 2:18team at Goshen Media had for me before starting the design
- 2:24brief. Now, ordinarily what I've said,
- 2:26Mandy's a private matter. It's not the kind of thing I
- 2:28should come and show on the podcast.
- 2:30But in the conversation that followed between me, Elizabeth
- 2:32and her team, you know, I had to talk about the couple of things
- 2:37related to not just branding, but other things that are
- 2:40related to business as well. And I'm hoping that some of you
- 2:43listening to the podcast right now are going to get some good
- 2:45stuff out of the conversation that we had.
- 2:49So I'm making today's recording out and about.
- 2:52I'm at an undisclosed location, but of course I'm at the parking
- 2:56lot of this location. I said, let me just make this
- 2:58thing shop, shop because I should have made this podcast
- 3:01recording a long time ago. But you know, just been pushing
- 3:04out, just been pushing it because, you know, things come
- 3:05up. Things come up rather.
- 3:08So you're going to hear noise in the background, you know,
- 3:10security guards, construction people moving around.
- 3:14I can assure you that we will not hear any cows or chickens
- 3:16today because before I whipped out my phone, I looked around, I
- 3:20didn't see cow, I didn't see chicken.
- 3:22So yeah, we shouldn't have animal noises in the background.
- 3:26Now, if you're looking for a podcast that talks about how to
- 3:29move your Nigerian business forward, then you are in the
- 3:32right place. Welcome to the podcast.
- 3:34I'm your host. My name is Tabishma Ayede.
- 3:37I've been doing this for a while.
- 3:38For years I've been talking about only practical, realistic,
- 3:41relevant stuff that will help to drive Nigerian businesses
- 3:46forward and help us find market. So if you're ready to stop
- 3:50wasting your time on generic advice, you know from all those
- 3:53bland, you know anyhow anyhow podcast talking about all sorts
- 3:56of things, then stay here, stay locked in.
- 3:59Subscribe to this podcast on Spotify, YouTube, Apple, or any
- 4:03player of your choice and get that goodness.
- 4:06And if you want to connect, then call, send me a text message or
- 4:09WhatsApp message on 08064662140, which is precisely how Elizabeth
- 4:17got in touch with me. And that's the reason why we
- 4:19have the collaboration today. So let me see, let me get my
- 4:25notes because it was a long conversation.
- 4:28I think we spoke for maybe about an hour.
- 4:30So let me just go over some of the questions that we looked at.
- 4:35OK? Oh, before I get into that, also
- 4:38one moment. OK, sorry, something flashed
- 4:42across my phone. Yeah, I make the podcast
- 4:43recording on my phone, by the way.
- 4:46So, you know, once in a while something flashes across.
- 4:49I just have to check to be sure it's not an emergency.
- 4:52Let's see. So let's talk a little bit about
- 4:55Goshen Media because some of you have been hearing since I
- 4:57started talking about this brand new thing.
- 4:59Some of you have been here, Elizabeth Goshen.
- 5:01Elizabeth Goshen. Who is Elizabeth?
- 5:02So who is Goshen Media now? Russian media is a creative
- 5:07agency. So there are an organization
- 5:09that want to help other businesses look good to stand
- 5:12out so that they can grow. And I'm sure for those of you
- 5:16who've seen the new look, you know the new logo, I'm sure you
- 5:18guys have made that man. Our boys finally looking good,
- 5:21no longer looking crass. So yeah, that's that's because
- 5:24of them. And what they do is they try to
- 5:26combine a brand strategy with design and it involves coming up
- 5:32with different kinds of materials.
- 5:33So, you know, logos, brand styles, communication materials,
- 5:37you know, like Flyers, business cards, social media posts, you
- 5:40know, stuff like that. That's basically what social
- 5:42media does. So if you've had a look at the
- 5:45brand new logo, you like what you see so far, you know, send
- 5:47me a message or just try and search for them on social media.
- 5:51And I promise you, you're not going to regret doing business
- 5:56with them. But just to let you know,
- 5:58they're not as casual as I am. They're a little bit more on the
- 6:01formal side and just put it that way so that, you know, it's not
- 6:05everybody that I refer that does business the same way as as me.
- 6:09Then just put it that way. So I'm not saying it's a bad
- 6:11thing. I'm not saying that if you like
- 6:12the way that you know me, I'm casual, you know me, I'm loose,
- 6:15you know, stuff like that. They are a bit more formal, you
- 6:18know, so with Elizabeth and with Gaussian Media, you know, we
- 6:21have proper meetings and at the meeting someone is taking notes
- 6:26and, and you know, let's see what else.
- 6:28After the meeting, we have a proper e-mail summary that is
- 6:30sent and everything is documented.
- 6:33Nice. Very well with emails being sent
- 6:35back and forth, you know, real, proper, very, very proper.
- 6:38So kudos to Elizabeth Ann Goshen media.
- 6:42So their focus pretty much is brand consistency.
- 6:46You know, they want to make things clear, consistent, easy
- 6:50for people to recognize and easy for people to trust.
- 6:53And I'm hoping that with the work that we've done with the
- 6:55new logo that, you know, we're going to achieve all of that.
- 6:59So basically social media, what do they do?
- 7:01They just help a business or help a company tell it's story
- 7:05and attract the right audience. So one of the questions that
- 7:09they asked me, they asked me why did you decide to start a sales
- 7:14podcast? Yeah, that was the first
- 7:15question. Why did you decide to start a
- 7:18sales podcast? This is the reason why, for
- 7:23those of you who've been listening for a while, you know,
- 7:25that I started off in the creative space.
- 7:27I used to be a wedding photographer.
- 7:29I used to hang out with lots of creatives, you know,
- 7:32photographers, video people, people that paint, people that
- 7:36sculpt, people that do fashion, people that bake cake, people
- 7:39that make food. Is food creative?
- 7:42Yeah. Well, and let's see.
- 7:44OK. And I don't know if food is
- 7:45creative, but yeah, hanging out with caterers, different kinds
- 7:48of people. Then after a while, I realized
- 7:52that my people, photographers, videographers, cake bakers,
- 7:55event planners, wedding decorators, caterers, they have
- 8:00the wrong idea about what is required for business growth.
- 8:04Let me repeat my people listening to the podcast now, my
- 8:08primary constituency, the place where I came from, the place
- 8:13where I was circumcised, photographers, videographers,
- 8:18event planners, cake makers, MC, what again, balloon artist, you
- 8:26understand my people, all of you, you have the wrong idea
- 8:29about what is required for business growth.
- 8:31Wrong. Now let me stick to my primary
- 8:34constituency. So I want to annoy too many
- 8:36people, photographers, photographers, for instance,
- 8:39back in the day. I don't know about now, but back
- 8:42in the day they were just preoccupied.
- 8:45Megapixels. What was your camera?
- 8:48How many megapixel are you? Own is 20.
- 8:50My own is 30 my own is 120. My own is this.
- 8:53You know who's own is bigger? All this kind of stupid games
- 8:57editing software. What are you using?
- 8:59Well, I'm on Adobe suite, I'm on this, I'm on that, I'm on this
- 9:02and that. I know this one is last year.
- 9:03This is the recent camera sensor.
- 9:06Which kind of camera sensor are using?
- 9:08Is it full frame? Is it mid frame?
- 9:09Is it crop sensor? You know, those sorts of things
- 9:12then. No, I was worried about the
- 9:15laces advances, you know, in in tech are using.
- 9:19What's it called? SLR.
- 9:20That's a single lens reflex. Yeah.
- 9:23Single lens reflex is the SLR that you're using that being an
- 9:26analogue. OK, it's digital.
- 9:29OK. Is it mirrorless?
- 9:30Is it, you know, like all those all these kinds of things, then
- 9:36lighting technique are using one point lighting technique, or two
- 9:39point lighting technique or three-point lighting technique?
- 9:42Are you lighting foreground, highlighting background, then
- 9:44compositional techniques how you compose the picture, you know,
- 9:48and then look, see if you were hanging out in photography
- 9:51forums back in those days, you'd have believed that this is all
- 9:54you need to be successful megapixel editing software
- 9:57lighting. These are that's all that my
- 10:01boys, my brothers and sisters used to obsess about in those
- 10:05days, but didn't realize that that is not what leads to
- 10:08business growth. It is not.
- 10:11It is not. And it's one of the things I
- 10:13used to cause quarrel in the photographer community because
- 10:16some people will say, I see this guy, the guy is making money.
- 10:19And you know, the guy itself, you know, he doesn't even know
- 10:22how to take picture. You know, his picture is this a
- 10:24picture is that. And photographers beefing
- 10:26themselves up and down, like, why are you beefing?
- 10:28Why? The reason why businesses grow
- 10:32is because somebody knows how to market and somebody knows how to
- 10:35sell. Full stop.
- 10:37People need to know who you are, they need to know what you do.
- 10:39They need to know how much you cost, what are the benefits of
- 10:42doing business with you. If you can't do all those sorts
- 10:44of things, you will succeed. So this rubbish of photographers
- 10:48beefing themselves, you look at yourself, you see me, I'm a
- 10:50better photographer. See my picture, my picture is on
- 10:52point. That guy's picture, his pictures
- 10:54are useless. But the guy is a millionaire.
- 10:56The reason why he's a millionaire is because he can
- 10:58sell a market. So please, photographers who are
- 11:03still playing all these useless games, get your head out of
- 11:06your, you know, learn how to sell, learn how to market and
- 11:09stop this needless beef is needless.
- 11:12And I've been sitting in some other industries too, somebody
- 11:17who say I graduated accounting first class.
- 11:19This guy graduated the third class, but he's the one that
- 11:22everybody is talking about in the accounting space.
- 11:24And so so he can sell better than you.
- 11:27Is it his fault you didn't learn how to sell?
- 11:29That's the problem. Yes, you graduated first class
- 11:31is good, but he never took the time out to learn how to sell
- 11:34and to market yourself. So the fact that now a third
- 11:37class person is one that all Nigerians are celebrating as
- 11:39somebody that is good in accounting, like you know, how
- 11:42is that his fault? It's your fault that you don't
- 11:44know how to sell. They didn't learn how to market
- 11:47yourself. They didn't learn how to take
- 11:48this, your first class brain and market it to the Nigerian
- 11:51public. It's your fault.
- 11:52It's not the other person's fault.
- 11:55So stop this beef. I beg stop the beef.
- 12:00Anyway, that's why I started the podcast, because my people, my
- 12:06very people, my brothers and sisters, they didn't realize
- 12:08that they were suffering because of lack of knowledge.
- 12:11They're always focusing on the technical stuff, technical
- 12:13knowledge, technical knowledge, technical knowledge.
- 12:16Every single time photographers will gather together, whether in
- 12:19Abuja or whether in Lagos or whether in the East, we'll get
- 12:24together and then we'll be teaching ourselves lighting
- 12:26technique. Really lighting technique.
- 12:29You think that your business is not moving because of lightning
- 12:32technique? Especially nowadays in the day
- 12:34of YouTube, in the day of YouTube, when everybody has
- 12:37access to information. See, I'm not saying all these
- 12:41things are not important. It's just that nowadays these
- 12:43things are prerequisite. Anybody who is on the scene now
- 12:45knows how to handle a camera, knows how to light, knows how to
- 12:49compose, knows how to edit, is basic.
- 12:51That's like, you know, it's like writing jam.
- 12:56So everybody has passed that level.
- 12:58So now that all of us are here, all of us are standing, all of
- 13:01us know how to use camera. We all know how to use computer.
- 13:04The thing that will now separate the wheat from the chaff is the
- 13:06person who knows how to market and the person who knows how to
- 13:09sell. That's why I started this
- 13:11podcast. My creative people, I'm talking
- 13:15to you especially. Stop focusing on all these
- 13:18things. Not about the camera.
- 13:19It's not about the editing software.
- 13:22You need business knowledge. You need business acumen.
- 13:24That's the reason why I started the podcast.
- 13:28So initially, yeah, the podcast, I can't remember the title back
- 13:30then, you know, was maybe sales for the Nigerian wedding
- 13:33industry or something like that. But then as I did podcast now, I
- 13:38now realize one thing. I woke up one day and I realized
- 13:42that the people that I'm trying to talk to, my brothers and
- 13:45sisters, they're not everyone listening to this podcast
- 13:47because I was getting feedback and I was hearing from other
- 13:50people. Somebody's an accountant,
- 13:53somebody said this. One day we'll hear from somebody
- 13:55who is in masseuse. Masseuse as in, you know, person
- 13:58where they do massage. At that point I say, why am I
- 14:02pretending? Why am I pretending?
- 14:05Because believe me, I tried. The first set of lectures that I
- 14:08used to give. I used to give to wedding
- 14:10planners. I used to try and you know, talk
- 14:12to photographers. You know, I tried, I tried, but
- 14:15my people were not listening to me.
- 14:17It was other Nigerians in other industries that were listening
- 14:19to me. So after I say let me stop
- 14:22deceiving myself, how can I be calling something sales for the
- 14:24Nigerian wedding industry? The majority of the people where
- 14:28they listen are not in the Nigerian wedding industry.
- 14:31That's how I change the name of the podcast to Sales for the
- 14:33Nigerian Business Person. And that's how I've been moving
- 14:36since. That's why I started the
- 14:38podcast. I was trying to talk to my
- 14:40brothers and sisters, but my brothers and sisters, they know
- 14:42and listen. And like Jesus Christ said, now
- 14:45you go into the towns, you know, the hillways and the valleys,
- 14:48you know, you go and talk. You people listen, no problem.
- 14:50If they don't listen, dust off your feet and then move.
- 14:52And they continue to preach until the ends of the earth.
- 14:54So that's why I have this podcast.
- 14:56I'm preaching to the ends of the earth.
- 14:57I started off talking to my brothers and sisters,
- 15:00photography people, video people, cake people, wedding
- 15:03planner, caterer, MC, comedian, you know, I was talking to my
- 15:10people. My people know I listen.
- 15:11So that's the reason why today I'm talking to you.
- 15:15That's why I started this podcast.
- 15:17So another question that Elizabeth and her team asked,
- 15:20Let's see. Did you end your journey as a
- 15:24wedding photographer completely? Did you end your journey as a
- 15:28wedding photographer completely? The answer is YES.
- 15:33Yes, I no longer chase commissions for wedding
- 15:36photography. I don't.
- 15:38But some people still hit me up from time to time even though I
- 15:41have deleted all my social media.
- 15:43So when that happens, I outsource what comes in and I
- 15:47tell people that I have a team who is going to take care of
- 15:50you. So I outsource it.
- 15:51So you will no longer find me holding a camera at the wedding.
- 15:56Well, however, if somebody calls for instance, and they they call
- 16:00good money, you say you want me to photograph your wedding and I
- 16:02say no, I have a team but they say no, it has to be you.
- 16:04And the best wants to drop good bar, like for instance if they
- 16:09say to be on the floor myself that day, we're talking numbers
- 16:14and the numbers are looking like 800 to one M.
- 16:17Oh, I'll carry the camera, most definitely I will.
- 16:22But until then, I no longer handle the camera again.
- 16:27For weddings, I outsource whatever comes because some
- 16:31people still reach out to me. However, I still enjoy telling
- 16:36stories. So when corporate clients come
- 16:39and NGOs come, parasitos. Oh yeah, I do work for people
- 16:42like that. So last year I did a series of
- 16:45documentaries for the British Council.
- 16:46Those of you who listened for a while, I was just in you guys,
- 16:48as everything was coming in and as I was wrapping things up.
- 16:51So I did the documentary on cerebral palsy.
- 16:54That was in 2020. Today, OK, well in 2025, that
- 16:58was in 2024. Then we also did the documentary
- 17:01on digital inclusion in Nigeria. And that's because the British
- 17:04Council had a project to the SIDP that is the was a good
- 17:09skills and inclusive digital participation program, something
- 17:12like that. And the idea behind the program
- 17:14basically is this, that there are certain classes of people in
- 17:18Nigeria, women, people who are living with disabilities.
- 17:24Yeah, you know, those people, they don't have access to
- 17:26community, to the Internet in certain kinds of communities.
- 17:29So that's why they started off in Lagos.
- 17:30And by the way, I served in Lagos, so I know that for a
- 17:34fact, you know, there's poverty in everywhere.
- 17:36There's poverty everywhere. But I would like when I moved to
- 17:39Kanoa, in those villages, the things that I saw, because I'm
- 17:43from Benoit State and I know that Benoit State people, we
- 17:46have it rough, but the things that I saw in Kano, I say people
- 17:50are living like this anyway is Nigeria.
- 17:57There's poverty in in the land everywhere.
- 17:59So there was that documentary on digital inclusion.
- 18:02Then some other documentaries on youth empowerment because the
- 18:07the British Council has programs for, you know, youth
- 18:11empowerment. You know, the organized stuff.
- 18:12They train people here, they fly you abroad, you get taught a
- 18:15bunch of things, then they bring you back the whole idea.
- 18:18Basically it looks like the British Council and all these
- 18:20sorts of organizations. What they're trying to do is
- 18:24they're trying to do knowledge transfer and best practices and
- 18:29then they send you back to your country and hopefully you know
- 18:31through that, that is how countries, you know, Niger,
- 18:33India, you know, wherever will begin to improve, you know,
- 18:37small by small by small. So those also documentaries,
- 18:40those are the kinds of things that I did in 2024.
- 18:46Then of course, since you know, corporations, the end of year
- 18:49parties activation programs, OK, like for Sigma Pensions.
- 18:53Sigma Pensions is now defunct. It only exists 'cause I think
- 18:56was bought over by Access, I think was bought over by Access
- 18:59Bank. I'll be Access Group or whatever
- 19:013 or 4 years ago, you know, I bet.
- 19:05Well, I can't remember when sure, but you know, if you go
- 19:08and check on Google, I'm sure you'll be able to find it.
- 19:11Then. Then also did some programs on
- 19:13gender based violence. OK, that was during COVID.
- 19:15Actually the programs on gender based violence, that was during
- 19:18COVID and those ones are financed by the British High
- 19:20Commission. Then also provide live streaming
- 19:23services for conferences. You know, we do light and sound,
- 19:26you know, things like that. So it is possible for those of
- 19:30you who do know my face, because lots of you don't, it is
- 19:32possible that you might go to some event and you say don't be
- 19:35tablishing my be this, you know, yeah, if you think isn't that
- 19:38tablishing my, you know, it's most likely me.
- 19:40So just walk up and say hello. You know, let's let's catch up.
- 19:42You know, I don't mind talking to people when I'm out and in
- 19:46the field. But if you see me holding a
- 19:47camera, it's for corporate clients only.
- 19:51And I no longer market these services.
- 19:54So go and check the Internet. You won't find me promoting
- 19:57myself in events or in weddings or in nothing.
- 20:00I don't promote those things at all.
- 20:02So I'm relying only on relationships that I've built
- 20:04over, built up over the years. By the way, it is possible to
- 20:09build a business without social media and a website.
- 20:11And these are some of the experiments that I'm running
- 20:14with how I am still doing corporate stuff and NGO stuff.
- 20:20And also the podcast. If you notice this podcast, you
- 20:24know my social media presence is 0.
- 20:27Some of you have been complaining and I'm really,
- 20:29really sorry, but to be honest, social media is work.
- 20:32I can't go and open Tiktok and open Instagram and face like I
- 20:37tried. But man, it's, it's work.
- 20:39So I just have to shut everything down, especially
- 20:42after my Facebook was hacked. I said, look, man, I'm this,
- 20:46this issue is just too much for me.
- 20:48So I just, I shut everything down.
- 20:50So yeah, I have ended my journey as a wedding photographer
- 20:53completely. I'm now in consulting full time,
- 20:56but the only reason why I still handle these things is because I
- 20:58have to be a practitioner. I don't want to be like all
- 21:00those other people who are sales trainers training other people
- 21:03on how to become sales trainers. You know, it's, it's just
- 21:07somehow. So I'm still a practitioner.
- 21:09I'm still in the field, I'm still selling myself.
- 21:12And in fact, that's one of the reasons why some of the things
- 21:16that I talk about you relate to because these are challenges
- 21:20that I have had myself. You call somebody up and it is
- 21:25clear that the person has collected 3 or 4 proposals and
- 21:28in fact, you, you're #5 he has already looked at four people
- 21:31ahead of you. The reason why I can talk to you
- 21:33sorts of things is because it is stuff that I have lived.
- 21:36I'm not telling you, Fury. I'm telling you practice.
- 21:41Or you drop your invoice. There are three of you.
- 21:46You now happen to find out that one of the guys who dropped
- 21:49Invoice is the nephew of the best friend of somebody,
- 21:53somebody, somebody, something. But yet I still have to try on
- 21:55halls with this market. I'm not telling you a theory.
- 22:00I'm telling you stuff that has happened to me.
- 22:05So that's the reason why the things you talk about here is
- 22:07not academic. Usually experience first, my own
- 22:10experience, all the things that people have been telling me in
- 22:13the field. Other photographers have issues.
- 22:15You know, we discuss, well, I'm consulting with my clients, you
- 22:17know, we discuss. So practical, practical,
- 22:20practical, very, very practical. So that's the focus.
- 22:24Then she also asked, how did you get into sales?
- 22:29OK, when it comes to sales knowledge or sales theory?
- 22:34For that I would have to credit my younger brother because we
- 22:39did some businesses together. And then after a while, he gave
- 22:42me Brian Tracy, the psychology of sales.
- 22:44He gave me the audio files. And as soon as he gave it to me,
- 22:48I promptly ignored him. I ignored him.
- 22:53My brother was like, look, you seem to be good at this stuff
- 22:55and it sounds like stuff that you seem to be doing anyway.
- 22:58But then I told my brother something that some people still
- 23:01say. I said Brian Tracy, white guy,
- 23:04American guy, the guys who sell insurance, savvy.
- 23:08What does insurance have to do with exports?
- 23:11What does white oyibo corporate practice have to do with
- 23:14Nigerian wedding photography? This guy is telling us rubbish
- 23:19or he's telling us stuff that does not apply in Niger.
- 23:22So I ignored and I did not listen to Brian Tracy,
- 23:25Psychology of Sales. I did not.
- 23:28I was wrong. So those of you who still say
- 23:32that you are wrong. But I didn't listen for at least
- 23:37three years. One day I said may I play this
- 23:40thing small? And I started playing and oh
- 23:44boy, the things started to make sense.
- 23:46And I realized that whenever you're listening to Brian Tracy
- 23:50or some other person, all you have to do is forget the fact
- 23:54that this person is American or UK or Australia.
- 23:59Just listen whenever the person says this is how you sell
- 24:04insurance. Pretend you didn't hear
- 24:06insurance. Let's say you sell Ugly and
- 24:08Uber. Remove insurance and put Ugly
- 24:11and Uber. The practice or the principle
- 24:14that the person says. See if it applies to Ugly and
- 24:17Uber. If it applies to Ugly and Uber,
- 24:19there you have it. You can listen to this person
- 24:24who is talking about insurance, even though what you sell is
- 24:27ugly and Uber and the thing will work.
- 24:30And that is how I started listening and listening and
- 24:34reading and reading because I realized that, look, even though
- 24:36these people are Americans and they're old, they're old because
- 24:41Brian Tracy, you know, made law continue to preserve him.
- 24:44But the guy is looking like he's, you know, some people
- 24:48don't age well. You know, my guy is looking like
- 24:50he's. Anyway, let me not talk because
- 24:54when it's my turn, I don't know what I would look like when the
- 24:56time comes. So they look old.
- 24:58Yeah. And they look white.
- 25:01Yeah. And they're talking about
- 25:03industries that have nothing to do with your own industry.
- 25:06Somebody will be talking about real estate sales or car sales,
- 25:09and you think to yourself, me, I'm a cake Baker.
- 25:11What does real estate have to do with cake baking?
- 25:14Just listen and do the substitution that I said.
- 25:16Pretend that this person is not white.
- 25:19Then every single time the person says, when you're selling
- 25:21insurance, remove insurance and then put wedding cake.
- 25:24See if the thing makes sense, everything makes sense.
- 25:27Go and apply. You'll be surprised that sales
- 25:30tactics, sales principles that have been used in selling
- 25:35insurance and in selling car can help you to sell your wedding
- 25:38cake, your birthday cake. That's how I started listening
- 25:44and that is what I do over here on the podcast cause for some of
- 25:47you is too much work. So I do the work for you.
- 25:49I take this knowledge, I strip out the white person, I put it
- 25:53in the Nigerian context, make it easier for you to digest.
- 25:58Then when you reach out to me and we're trying to solve one or
- 26:02two problems in your business, I'm doing that precisely.
- 26:05I'm doing that. I'm synthesizing ideas and I'm
- 26:08stripping out stuff, making it fit to the Nigerian experience.
- 26:12That's all. In fact, if you say you will
- 26:15never listen to this podcast again and you only go and listen
- 26:17to durable people, quite frankly, you'll be fine.
- 26:20You'll be all right so long as you do what I said.
- 26:23Pretend that this person is not white.
- 26:27Pretend this person is talking about your industry, The one
- 26:30that makes sense, apply. The one that doesn't make sense,
- 26:34ignore. After a while, you'll see that
- 26:36you're doing OK. So as I started off, Brian
- 26:41Tracy, the psychology of sales or something like that, Then
- 26:47later on I'll be exposed to the ideas of Tom Hopkins.
- 26:50He's in a real estate space. Grant Cardone used to be in the
- 26:53car space, currently in real estate.
- 26:55Victor Antonio used to be in tech infrastructure Shack, you
- 27:02know, web-based infrastructure and things like that.
- 27:04Currently a sales trainer. Then Neil Rackham is a
- 27:06consultant, the author of Spin Selling.
- 27:10So that's it. So my own approach basically is
- 27:12this, I'm taking a common sense sense synthesis, yes, of what
- 27:17works. I'm trying to synthesize stuff
- 27:20and they apply to the Nigerian context.
- 27:25Now the greatest realization that I'm bringing to the
- 27:27Nigerian market is this. When it comes to sales, there is
- 27:30a difference between simple sales and complex sales
- 27:33scenarios. And I think that's the benefit
- 27:35that is the main, the main thing that I've gotten from listening
- 27:38to all these people. Now, yes, there's something
- 27:41called sales and there's something called selling.
- 27:43But how you sell ugly and Uber and how you sell groundnuts and
- 27:46how you sell plantain and how you sell Benny seed, the
- 27:50principles apply. Oh, but there's a slight
- 27:52difference between selling those kinds of things and selling
- 27:57insurance, selling construction services, selling consulting
- 28:01services. So once you now realize that
- 28:04there's a difference between simple sales scenarios and
- 28:06complex sales scenarios, selling becomes much more simpler and
- 28:10easy in your head because you'll be able to enter into a
- 28:13scenario, a situation and you'll be able to know that OK, simple
- 28:17sales, 9 day here. OK, let me comport myself like
- 28:21this. Or you enter some scenarios and
- 28:23say, oh boy, be like it is not a complex sales zone and you will
- 28:26comport yourself accordingly and you'll be alright.
- 28:28The problem is a lot of you are trying to sell insurance the
- 28:32same way that when let's say you are university and you open the
- 28:36show on my business when you are university, you're still trying
- 28:39to sell, you're trying to sell insurance or consulting services
- 28:42the same way that you are selling your shawarma business
- 28:44when you are in uni. Different context, so different
- 28:47rules apply, different principles apply.
- 28:49So that's how I got into sales. Then she also asked have you
- 28:54ever worked in corporate sales role before?
- 28:57And the answer is yes, but very briefly.
- 29:00So if you run into anybody who says that and what I guy now and
- 29:05what I guy is a useless guy, you can, yeah, you can agree with
- 29:11the person. Like, yes, I did work with the
- 29:14team and yes, I did not get results.
- 29:18That's is another, that's another story in itself.
- 29:22I'll go into that later. But just in case you run into
- 29:24anybody, especially someone who works for an insurance company
- 29:27who says, I know that guy now seeing big head, this is the
- 29:30best people are listening to. Yeah, you can listen to the guy.
- 29:33You'll be getting some some some good stuff about you'll be
- 29:37getting some real stuff. Yeah, let me just put it that
- 29:39way. Yes.
- 29:40So I saw the insurance briefing then I also handled client
- 29:43relations as a baby lawyer because it's part of our
- 29:45training. You know when you become.
- 29:47I graduated in law, by the way, on Buffer me at Wallowa
- 29:49University greatest university on the African continent.
- 29:53I don't know about now, but when I left were you we definitely
- 29:56were the greatest university on the African continent.
- 29:59So yeah, when you finish, it's part of your training where you,
- 30:04I don't, I can't remember what it's called anyway.
- 30:06Should I say it's like industrial attachment, but it's
- 30:08not called that where you're attached to a law firm and it's
- 30:13just stuff you do, you attend meetings, you take minutes.
- 30:16You also help to set and manage client expectations.
- 30:19Cause it's not everything that you're the senior partners will
- 30:22do. Then also have some experience
- 30:24in the civil service role and as part of Her Majesty's Civil
- 30:28Service back in the UK in Scotland, where I worked with
- 30:31the Departments of Works and Pensions, I used to process
- 30:36benefits and welfare claims for Job Seekers Allowance and then
- 30:40other kinds of health benefits. Now that job, yeah, that job,
- 30:48DWP, processing benefits. That was my baptism by fire into
- 30:53the world of using phones every day for work.
- 30:56Every day you get into the office and you start, you begin
- 30:59a bang. Those phones, that was my
- 31:01Baptist in my fire. Oh man, that was fun, calling up
- 31:06strangers every day. If you are shy, after one week,
- 31:09you have to lose your shyness because it's your job.
- 31:11You don't do your job, you won't get paid.
- 31:14Those suck you. They retrench you.
- 31:17So I had to learn how to learn. You make some calls, you fumble
- 31:23your line manager say, oh, Tara Shima should have done it like
- 31:25this. You should have done it like
- 31:26this is oh, thank you very much, Ann.
- 31:27And then you try again. You try again and then you
- 31:30fumble. Somebody will shout at you, call
- 31:34you some nasty names. You drop the call.
- 31:37You go into the toilet after you pee, you wash your hand.
- 31:40You look at yourself in the mirror.
- 31:40You say, hey, is he me Masters educated?
- 31:44I'm chopping insult from Weibo on top.
- 31:46What? So yeah, that was fun.
- 31:50That was really, really fun. Calling up strangers every day,
- 31:53trying to tease out information, trying to figure out who is
- 31:55telling the truth, who is telling lies so you can process
- 31:58the claim. Then of course, how to, excuse
- 32:01me, how to be conversational when handling the call, how to
- 32:05build rapport, you know, because you can't have a conversation
- 32:08where people are telling you about their health, telling you
- 32:11about their work, telling you about family issues and things
- 32:18like that. You can't do without rapport.
- 32:20If you don't build rapport, how would somebody open up to you,
- 32:23especially when someone was recalling with a foreign accent,
- 32:29You know, for the purposes of being in Scotland, when you're
- 32:31Niger, you're the one that has foreign accent.
- 32:35So it was really, really interesting.
- 32:37That was fun. That was really, really fun.
- 32:39I was fun. I missed those days sometimes,
- 32:43but it is when somebody who shouted you, I remember one guy,
- 32:46the guy shouted at me say I need my freaking money.
- 32:50So now, wow. Anyway, those are good days.
- 32:53Those are good days. I'll make a podcast episode
- 32:55later on. Just give you some, some drama,
- 32:59drama that happened during those days.
- 33:00I see. That's also the reason why I
- 33:02said, look, when it comes to selling by using the phone, you
- 33:04should stop being afraid. That's the ones that will
- 33:06happen. The ones that will happen is
- 33:08that somebody will shout at you, you won't die.
- 33:11You won't die. You just stand up, drink water,
- 33:15just, you know, shake your leg, go to toilet, just wanna pee,
- 33:18wash your hands, look in the mirror.
- 33:22Just tell yourself you got this. And while that, you know you
- 33:25won't always be like this. It's temporary.
- 33:28I'm on the way to something. I'm going somewhere.
- 33:30I know where I'm going. I'm going somewhere.
- 33:32Then you just shake it off. You want to sit down again, pick
- 33:34up the phone. Then you call.
- 33:36You continue. You're going somewhere.
- 33:38Don't worry. So yeah, feel free to use the
- 33:41phone to build up your business. The words that happen is no
- 33:44shout at you. Nobody came to the office and
- 33:47stabbed me. Nobody, nobody.
- 33:50And in Nigeria, nobody has sent police to come and arrest me.
- 33:53So please, please feel free. Use the phone.
- 33:57So let's say what else? OK then also handling sales
- 34:00conversations while doing export trading with my younger brother.
- 34:04It was nice interacting with people in the Middle East
- 34:06because that's where we did most of our businesses.
- 34:09So the cultural issues, let me just say it's interesting, you
- 34:13know, Middle Eastern people don't talk the way that we
- 34:14Nigerians, we talk. Also another reasons why I say
- 34:17we should be using the phone because when you're writing some
- 34:20things as a Nigerian and the Middle Eastern person is
- 34:23writing, like the way they write is different.
- 34:25Like they write some things. And I've been wondering like,
- 34:27why is this idiot being so rude now?
- 34:30But then you pick up the phone when you're talking, just
- 34:32realize like, OK, that's just the way they are.
- 34:36It's not. So the guy is being rude is
- 34:37just, you know, it's just their culture.
- 34:40That's just how they talk. You know, I have some people say
- 34:43Nigerians are proud or forceful, you know, so if you read the
- 34:47writing from Nigerian person like I was all these big, big
- 34:50words, this guy is full of himself.
- 34:51But then when you talk to the person on the phone, you know,
- 34:54when the foreigners talk to us on the phone or they see us face
- 34:56to face, like, oh, you guys actually quite nice.
- 35:00So that's the reason why I said I look phone and face to face,
- 35:03believe me is the best. You pick up on lots of all kinds
- 35:07of cues then also being a wedding photographer was good
- 35:11experience for getting into the sales environment.
- 35:13So that's the answer to the question did I work in a
- 35:15corporate sales structure before Yes, very, very briefly.
- 35:21But my skills on the phone, it started when I was in the civil
- 35:24service because we had to use, we had to use the phone.
- 35:30We had to use the phone anyway. We have things were in the UK at
- 35:34the time. They will send you to anybody's
- 35:36house anyway because and let me not talk too much about all
- 35:40those, all those kinds of stuff. So yeah, that's it.
- 35:43Then also asked me that if the podcast was a person, what would
- 35:46it say about itself? And my answer was very honest.
- 35:49I told Elizabeth and her team in Goshen Media.
- 35:51I said I have no idea if the podcast was a person.
- 35:54I have no idea what the podcast would say.
- 35:57However, people tell me that the podcast is practical.
- 36:00People tell me that the podcast will talk about relevant stuff,
- 36:04no fluff releasable issues. Somebody said that I sound like
- 36:07a brother. Another person said that I sound
- 36:09like a friend. There's one lady who said that,
- 36:11you know, I'm like a guy who's just giving her gist in her ear
- 36:14and and it's nice and that sometimes she's listening to the
- 36:16podcast while cooking and then she's laughing and then her sons
- 36:20will ask her that, you know, mom, why you laughing?
- 36:22So I'm listening to this business podcast and they say
- 36:25business podcast now they make you laugh.
- 36:26And she said, yeah, this guy is funny.
- 36:28So in fact, those are the comments I like the best because
- 36:33I tried to crack jokes in the house and my mother would say
- 36:35that look, stop, you're not funny, you're not funny, you're
- 36:37not funny. So when these kind of comments
- 36:39coming, I like to go and I'll show mom say I say, mommy, can
- 36:42you see your boy is funny? And I'll tell my wife that,
- 36:46babe, can you see how people love your boy?
- 36:49I'm making people laugh here. The mouth will say God bless
- 36:52you. And I tell her, don't worry, one
- 36:55day when I'm collecting Grammy, so no Grammy Oscar because of my
- 37:00role in a comedy series or something, I've told my wife I
- 37:03will not acknowledge her. I will stand there and I will
- 37:06say I want to give thanks to God.
- 37:09I want to thank my family, wonderful children.
- 37:12You know, I'll acknowledge everybody.
- 37:14I won't call my wife at all. And my wife said it doesn't
- 37:18matter as long as I bring the money to the house.
- 37:21And I told her, I know that if I make money from comedy, you will
- 37:25not spend Shishi from that money.
- 37:27Comedy money is going to a separate account.
- 37:30I also like to sing. My family members say I should
- 37:32stop singing, but I like to sing.
- 37:34So I've told them, money from comedy, money from music, You
- 37:38people will not see Shishi. You will go to a separate
- 37:41account. Alright, so that's it.
- 37:46Yeah. So that's what people say about
- 37:47the podcast. Yeah.
- 37:50But please do me a favour, when you reach out, let me know why
- 37:52do you listen to the podcast? How did you discover the
- 37:54podcast? What do you like about the
- 37:56podcast? What would you like to, what
- 37:59would you like to change about the podcast?
- 38:00Or what could, what could I be doing better?
- 38:02So let me know all these things. So it helps, please.
- 38:05Then they also asked me where do I see myself in the next five
- 38:08years? And the answer to the question
- 38:09is, I don't know. But my ultimate vision is I want
- 38:14to build a proper consulting agency, proper, proper, proper
- 38:17consulting agency. Because in my youth, back when I
- 38:20was a small embryo, there was a Boston Consulting Group.
- 38:23Now it's BCG, I'm out of America.
- 38:25Did some real interesting work then Accent, Accenture
- 38:29consulting, Deloitte in all those, all those big, big
- 38:32companies now. So those are the kind of things
- 38:34that we used to see when were when were small boys.
- 38:37You see them are like wow, those guys are pretty smart.
- 38:41So those are the things you used to see.
- 38:42Then back in Niger, there was also the Quadrant company moms
- 38:47who work with the Quadrant company.
- 38:49They used to be Nigeria's premier.
- 38:52All I see now like marketing, branding firm based in Lagos.
- 38:59The big firms back then when I was a small boy, I don't know
- 39:02about now. So 80s, nineties, the big firms
- 39:05were Nigerian firms, especially the Quadrant and then South
- 39:10African firms. But I was then.
- 39:12So I don't know what's up now because you know, Mumsy don't
- 39:15retire. So I'm no longer in that world.
- 39:16So I don't know. So there's the quadrant company,
- 39:18there was marketing communications and advertising.
- 39:21Then there was also Troy Car Holdings, that was the parent
- 39:24company that owned TQCMCA and a couple of other organizations
- 39:29and mumsy worked in all of them in in different capacities.
- 39:33So those are the kind of things I used to see when I was a small
- 39:35boy. So in my mind, you know, it's
- 39:37like no go bad now like me. So I should be one of these
- 39:40agencies. And then to be honest, mum, she
- 39:44worked in a bunch of places and her my employers not treat her
- 39:47Mum, she has work for one or two Nigerian billionaires and the
- 39:49entry tower. So to be honest, I have a
- 39:51grudge, you know, ID vex. So apart from building
- 39:54consultancy agency, I also want to make good money, bastard
- 39:58money. Like I want to over shadow, you
- 40:00know, some of those bastards, you know, over over there.
- 40:04It's just it's a petty grudge. Yeah, some of you say this boy
- 40:07is petty. Yeah, yeah, I'm I'm, I'm petty.
- 40:09I'm not mature. I hate to admit it, but maturity
- 40:12is not my thing. So yeah, somewhat that beef,
- 40:15proper consulting agency, but through using private equity,
- 40:20you know, investing in other businesses actually also come a
- 40:24big boy, proper big boy, like billionaire big boy.
- 40:27In fact, my goal actually was to buy out two of those
- 40:30billionaires in particular to buy 2 of their companies.
- 40:33But Mum, she said, and that's not a good idea, that if you're
- 40:35buying a business, you buy it for business reasons.
- 40:38You don't buy it for, you don't buy it for petty personal
- 40:44reasons. I was like, yeah, Mom, see,
- 40:45yeah, you're right, you're right, you're right.
- 40:48And then I call session ended. But in one day, I woke up and I
- 40:51realized something. And that's why I say, parents,
- 40:53it's important the things you tell your children.
- 40:55I realized something. I told mom, see, that I was
- 40:57going to buy out two Nigerian billionaires, that I'll buy
- 41:00their company 'cause I didn't like the way they treated her.
- 41:03Mom was he didn't laugh. I'll say my son who said you're
- 41:06going to be a billionaire. She didn't say that.
- 41:08What she told me was if you're going to buy these people's
- 41:11businesses, buy it For these reasons, not that.
- 41:16So parents, what you say is really important.
- 41:19You just record them now. Oh, these ideas that I have are
- 41:23not so stupid because mom, she didn't shot me down.
- 41:27The same thing, pops, you also didn't shot me down too because
- 41:30he told me that if you're doing these things is not out of
- 41:32revenge, do it for this reason. Do it for that reason.
- 41:35So parents, be mindful what you tell your kids.
- 41:38So part of the reasons why I have the aspirations that I have
- 41:40is, you know, quite frankly, you know, I say some things, I said
- 41:44some things as a kid and you know, they didn't shut me down.
- 41:49They didn't say, Oh no, T people don't do this or why not from
- 41:54that kind of family or anyway, let me just move on.
- 41:57You know, this is not about me, but summary.
- 41:59Just careful what it is that you you tell your kids you're
- 42:01shaping your children's worldview in ways that you don't
- 42:04know. So what do I see myself in five
- 42:06years? I have no idea.
- 42:07Well, that's the vision proper consulting agency known on an
- 42:11international on an international stage.
- 42:14Eventually I'm going to get involved in private equity,
- 42:18invest and buy up a couple of businesses.
- 42:21Be proper, proper, proper billionaire big boy.
- 42:25As in be a proper or do go, you know, so you guys will feel me.
- 42:28You know, when you see me, I see my skin smooth when you're
- 42:31touching my skin and it's cold because my AC will be Mortuary,
- 42:36Mortuary, cold, Mortuary setting.
- 42:39Yeah. That's kind of life I'm trying
- 42:40to live. Then also as a young boy,
- 42:44Harvard Business Review once he used to buy it a lot.
- 42:47So I used to read stuff there from, of course, people in, you
- 42:52know, American academia, especially people in Harvard
- 42:54because, you know, it's called Harvard Business Review.
- 42:57Then all those old school magazines that used to be
- 43:00available back when I was a kid, I don't know if those things are
- 43:02still available now because everything has gone online.
- 43:06So next five years, that's where I hope to be.
- 43:10Then Elizabeth them also asked me, what brands do you resonate
- 43:13with? And the answer is none.
- 43:17And the reason why I don't resonate with any brand is
- 43:19honestly, I don't buy stuff. I don't buy anything.
- 43:22I use whatever my wife buys for me.
- 43:24I use whatever my mother buys for me.
- 43:28And then my brother is my younger brother.
- 43:29He's a, he's a gadget hot head because like the guy has like 7
- 43:33headphones and then the earphones they put in your ear,
- 43:36he has like 4. And I'm like only you like 15
- 43:40audio device. Like, why he would say, oh, you
- 43:43know what, this one, the base reproduction is real good.
- 43:46So when I'm listening to trap, I'm listening to R&B, I'm
- 43:49listening to house music. I listen to this one, this one,
- 43:52the audio is, you know, go to I'm listening to podcast.
- 43:55This one. If I'm watching movie, I say,
- 43:57look, the problem is that guy, you have too much money.
- 44:00That's a problem. You say, no, no, no, no, no,
- 44:02Actually it serves a purpose. I'm like, look, you have too
- 44:04much money, that's a problem. So yeah, when it comes to
- 44:09gadgets, yeah, whatever my brother buys or he recommends,
- 44:13you know, that's, that's good. But for me, I just look out for
- 44:15durable stuff because I don't like change.
- 44:17I don't like that I'll use something today, tomorrow the
- 44:18team don't pack up and I use something until it breaks down.
- 44:22Really. I use something until it breaks
- 44:25down. The last time, mom, she was at
- 44:27the house, she saw one of my jeans and she's like Tavish man,
- 44:31you know, you've won this thing for like 2 weeks.
- 44:33I said, Mommy, calm down, I've only been wearing it for one
- 44:35week, and she said one week. And you're proud of that?
- 44:38I said no, I'm not proud of that now.
- 44:39But you know, I've been busy. As you say, you don't know that
- 44:42these children are watching you. I said, Mommy, I beg, I beg, I
- 44:45beg. I'm late, I have to go.
- 44:46So I left. So yeah, that's it.
- 44:48On to that genius dies. There's no need for me to go and
- 44:50buy another pair of jeans. So yeah, that's me.
- 44:54I have no affinity for brands at all.
- 44:57So my Bluetooth keyboard that I boast about, I just needed a
- 45:00Bluetooth keyboard and I told my brother what I was looking for.
- 45:04I just needed something that my phone can dock into because
- 45:07nowadays all these Bluetooth keyboards, you know, there's no
- 45:11space for you to hang your phone or hang your iPad screen or
- 45:15whatever. So, yeah, so that's why I got my
- 45:20Bluetooth keyboard. My phones I have inherited.
- 45:23I'm not even ashamed to say it. I've inherited all my phones
- 45:25from my mom. She uses a phone, she doesn't
- 45:27like it. I just take it it's that simple.
- 45:30Or a relative has a phone, they don't like it, I just take it.
- 45:33So that's how it is, all. But when my wife says, look,
- 45:35look, look, we've gone. We can't continue like this.
- 45:38It's time to go and buy brand new phones here.
- 45:40Then we'll go and buy new phones, one for me, one for her.
- 45:45So yeah, that's it. So I have no affinity for all
- 45:48these things anyway. And then plus, like I said, my
- 45:51mother used to be a marketing exec.
- 45:53She studied her, she has an MBA and she area of focus was public
- 45:58relations. Then she did some work in
- 46:00branding. So because of that, I already
- 46:02know behind the scenes. So I don't fall in love with any
- 46:05of these things now. That is where I get a lot of my
- 46:07ideas about substantive ideas when it comes to building a
- 46:10brand. I've seen how the sausage is
- 46:12made. So if you know, they treat me
- 46:13anymore, really it, it, it doesn't, it does not.
- 46:18Especially growing up as a child in the military era, you know,
- 46:21in the military era now propaganda, branding, PR, they,
- 46:24they just used to whitewash everything.
- 46:27So, you know, when Obasanjour came in, there were those early
- 46:29public relations and branding campaigns in the Obasanjour era.
- 46:33Why they are trying to sell Nigeria now?
- 46:37All those campaigns, in my own opinion, all those campaigns
- 46:42didn't work. They didn't work at all.
- 46:44But what is it that worked at the end of the day?
- 46:46By the time O Basinger put together his economic
- 46:48empowerment team, you know the Amazons now, Okonji Wella, that
- 46:52other woman with short haircut, what's her name?
- 46:53Madame. Due process is Obi is a Quesi
- 46:57and the lady in NAV Dark in all of them now.
- 47:01So when those people were doing things and looked like Nigeria
- 47:03was not to come up, that was when Nigerians in diaspora had
- 47:07confidence and started coming back into Nigeria.
- 47:09Then foreign direct investment started flowing into Nigeria.
- 47:13So summary, I don't do brands because there's too much fakery
- 47:17going on out there. I don't I say let's focus on
- 47:21this on the fundamentals. So for Nigeria, when the
- 47:25fundamentals were good reverse Japan was happening, some of you
- 47:30will be will be saying what did I hear?
- 47:33And I'm telling you, you heard me correctly.
- 47:36There was a time when Nigerians were leaving America and the UK
- 47:40and coming back to Nigeria and saying that Niger, lower Niger
- 47:43is the place where it is. That is where the prospects are.
- 47:45It is because substantially it looked as if things were on the
- 47:49come up. So it's not about how you know,
- 47:52with the package, with the package, pay attention to the to
- 47:55the fundamentals, to the substantials doesn't make
- 47:58progress. However, I admitted to Elizabeth
- 48:02and her team that even though I don't do brands, I was very,
- 48:06very, very jealous. Yes, I mean, I'm not quite sure
- 48:09I was very jealous that Samsung did a deal with Swiss.
- 48:13That is I said what I said podcast.
- 48:16There are part of like the O GS in the Niger podcasting space.
- 48:19Those two girls, they've been podcasting for a while now for
- 48:22long and they have a very big Nigerian podcast.
- 48:24So even though I don't do brands, I was jealous that
- 48:27Samsung called a Swiss and they gave them brand new phones.
- 48:30I was jealous. I was beefing also up.
- 48:33Now why is only them? Is it because they're babes?
- 48:35Is it because they're fine and they're sexy and I'm a guy?
- 48:39Oh, because their podcast is beginning my own Abby.
- 48:42So Samsung, that's why they holler me.
- 48:43Yeah, I was I was jealous. So yeah.
- 48:45So I like nice stuff too. So if you know anybody has
- 48:47Samsung, tell them that they that they pass me over.
- 48:50Samsung should call me too. They should give me free stuff.
- 48:53Yeah, me to how to use Samsung Fold, right.
- 48:56Then they also asked me what color guidelines exist for my
- 49:00brand and the answer is none. I've not been paying attention
- 49:04to that for the old podcast, at the old podcast logo that red
- 49:08and brown and orange, quite frankly, it's just because I
- 49:11took a picture and the shirt I was wearing was red, brown and
- 49:14orange and I said I'm going to design any logo, you know, you
- 49:17suppose match those colors. That was just it.
- 49:19So I took charge EPT that had been newly invented at the time,
- 49:23and I told it, give me a logo, right?
- 49:25Sales and marketing use the colors red, orange, black.
- 49:28It gave me something, I took it and then that was it.
- 49:32Currently, you notice that the podcast colors seem to be red,
- 49:36white and black. And that is just because I'm
- 49:38trusting the recommendations of Elizabeth and her team.
- 49:41Then I'm also relying on feedback from my wife and my
- 49:44younger brother because they have a greater sense of style
- 49:46than I do. So I rely on them for most of
- 49:50these things. In fact, my style is so
- 49:53nondescript that to be honest, most of you would not notice me
- 49:56in real life. As you walk past me, you will
- 49:58notice me. The only thing you notice is my
- 49:59size and then the fact that I don't flinch.
- 50:02So some people say, you know, I'm like a rock or I'm like a
- 50:04stone. So that's it.
- 50:06That's the only thing you notice.
- 50:07Like, you know, this guy seems pretty stoic, but apart from
- 50:11that, you won't notice anything about me.
- 50:12So what was I? Color guidelines non 0.
- 50:18If you like what you see so far, it is because Elizabeth and her
- 50:21team at Goshen Media have done a good job and it has been checked
- 50:24off and verified by my wife and my brother who I trust when it
- 50:26comes to styling issues. Then she also asked me if I
- 50:29think the name of the podcast is too long and if I'd be open to
- 50:33suggestions and the answer is yes to both.
- 50:35Yes, the name of the podcast is too long.
- 50:37There are lots of people who listen to the podcast who love
- 50:39the podcast, but then when it comes time to recommend the
- 50:41podcast, they have no idea what the podcast name is.
- 50:44And even when they know what the name is, you know, we don't
- 50:47quite, you know, remember, yeah, it's too long.
- 50:49It's too long sales for the Nigerian Business Person
- 50:51podcast. When it comes to podcasting,
- 50:53yes, that name is too long. However, when I was starting the
- 50:58podcast, I wondered when it comes to podcaster, there's no
- 51:04other thing as SEOSEO search engine optimization, it doesn't
- 51:08exist in podcasting. So when you are an unknown
- 51:11entity and believe me, in Nigeria, I am not a known
- 51:15entity, you have to make it easy for people to find your podcast.
- 51:18So what I just did was I made sure that all the key terms that
- 51:22people will be looking for should be in the name of the
- 51:24podcast. So that's why sales is in the
- 51:26podcast name, business is in the podcast name, Nigeria is in the
- 51:30podcast name. And for those of you who have
- 51:33reached out to me, I asked some of you and it never fails.
- 51:36So I was looking for a podcast and I typed in Nigerian business
- 51:40and then your podcast came up or I typed in sales Nigeria and
- 51:43your business came up or I typed in Nigeria business marketing
- 51:47and your podcast came up. So that's the reason why my
- 51:49podcast has that very long ass name.
- 51:53So sales for the Nigerian business person, that is the pod
- 51:56podcast name. I'm just doing it for just for
- 51:59search purposes so that people will find me.
- 52:01So Elizabeth has recommended sales and marketing talk with
- 52:05Tavia. That's what she has recommended.
- 52:09Maybe someday I'll change the name, but for now, I've put that
- 52:13name, sales and marketing talk with Tabby.
- 52:15I'll put it in the podcast description so that either way,
- 52:17whatever people are searching for, they should be able to find
- 52:19the podcast. Because right now my priority is
- 52:23I want people to find the podcast.
- 52:26Whether they remember the name or not is another matter
- 52:29entirely, but I want them to find the podcast for now.
- 52:33And I'm still going to keep it that way because my podcast is a
- 52:36baby podcast is a very, very young podcast.
- 52:38So, you know, that's why, you know, Samsung passed me up.
- 52:41I don't blame themselves because I only have 50,000 downloads
- 52:44now. Podcast, like I said what I said
- 52:48and the honest bunch, they probably get 50,000 downloads
- 52:52per one episode that they drop. But me, in the entire five year
- 52:56history of the podcast, I've only got 50,000 downloads and I
- 52:59only have 3.3000 subscribers on Spotify.
- 53:04You know, those are the podcasts are much, much, much, much, much
- 53:07larger, you know, millions and millions of subscribers.
- 53:10So mine is a baby podcast. So my focus for now is that
- 53:13people should find me. And until then, the name of my
- 53:15podcast is going to be longer disjointed because any keyword
- 53:20that they put, they put sales, let them see me, they put
- 53:22Nigeria, let them see me, they put marketing, let them see me.
- 53:26So that's it for now. Then she also asked what kind of
- 53:29assets currently exist for my brand and the answer is none.
- 53:33I have no assets because I don't pay attention to those sorts of
- 53:36things. I have my private LinkedIn
- 53:37account. But I just did.
- 53:39I hate social media. Yep, you've heard that from me.
- 53:41I hate social media. Then I'm also trying to show you
- 53:44that you can build a business without being everywhere on
- 53:46social media. But however, in the future, I
- 53:50plan to use influencers extensively in the future and
- 53:54guest on other people's handles and shows because there are lots
- 53:56of people now that want to come up.
- 53:58You know, they're entering the podcasting game, they want to
- 54:00come up, they're on Instagram, they're on Tiktok now places and
- 54:03people are on the come up. So in the future, you know, when
- 54:05I don't, when I don't make up, I will be showing up on other
- 54:10people's shows, to be interviewed on other people's
- 54:11shows, make appearances on other people's Instagram handles, you
- 54:14know, things like that. But I won't have any of my own.
- 54:16So that's my, that's my strategy for social media for the future.
- 54:21Not for now. Then let's see what else.
- 54:25There are lots of other things. Plenty, plenty, plenty, plenty,
- 54:27plenty things. So I don't want to bore you guys
- 54:29because already been one hour, but let me just round up.
- 54:32Let me just round up something real quick.
- 54:35Let me summarize something. Now for those of you who've been
- 54:38listening to what I say about Brandon, Have you guys noticed
- 54:41something? Have you guys noticed something
- 54:46#1 Elizabeth and her team when we sat down and we say Mister
- 54:54Man, Mr. Tavishima, it is time to give this thing a refresh,
- 54:58Give this thing a rebrand, make this thing look polished, make
- 55:01this thing look sweet. If you notice, they didn't just
- 55:04go and start designing thing like that.
- 55:06They say no, they say more. Sit down.
- 55:07First, let me ask you a few questions.
- 55:09They asked me questions before they started to do what?
- 55:12Before they started to design. And that is what I have been
- 55:17saying over here on the podcast called Qualification and
- 55:19Discovery. For those of us who are service
- 55:22professionals, Before you start doing work for your clients, sit
- 55:26them down 1st and ask them some questions.
- 55:28Learn something about them. Learn something about where
- 55:31they're coming from. Learn something about where
- 55:33they're going to what they're trying to achieve.
- 55:35It is then that you design something that is sweet.
- 55:40Recently my wife had some stuff made.
- 55:43When we went there the designer just went and measured hammer.
- 55:48I said what are you designed? He said don't worry you like it.
- 55:50So Are you sure? She said don't worry you like
- 55:51it. In my mind I could tell that man
- 55:53this would be a disaster and the person made the thing and wife
- 55:57looked at him off was like I don't like the shoulders, the
- 55:59bust fits. Yes, the peppermint, the back is
- 56:01OK, but the front row, I knew it was going to be a disaster.
- 56:04And the reason why I knew it was going to be a disaster is
- 56:07because this girl didn't ask any questions.
- 56:10If you're a designer, please don't just go and design
- 56:12something for somebody. Ask the personal question.
- 56:14Oh Madam, OK, listen that you want made.
- 56:16What is it for? Is it for outing?
- 56:19Is it for everyday office? Is it for birthday party?
- 56:22Was it for vow renewal? Was it for baby dedication?
- 56:26Ask. OK, Madam, what are the kind of
- 56:29things do you like? Do you like mermaid silhouette?
- 56:31Do you like this silhouette? Do you like that Sue?
- 56:33Is this Sue or silhouette or whatever?
- 56:35Ask what kind of colors do you like?
- 56:38What do you want us to accentuate?
- 56:39Should we accentuate heaps? Should we accentuate stomach?
- 56:42Should we accentuate boss? Ask.
- 56:46Don't just go and be designing something for, for, for for
- 56:49somebody without asking questions.
- 56:52I did not coach Elizabeth and her team to do this.
- 56:56It's just basic common sense, simple practice.
- 56:59Now before you do work for anybody, ask, ask them some
- 57:02questions. You have had the kind of
- 57:04questions that they were asking me.
- 57:06Ask When you ask, you now have all the information that you
- 57:10need to go and design. Good work.
- 57:13Go and design, good job for them.
- 57:16Then when you ask, you also now know that you can charge
- 57:20accordingly because based on the grammar that the person is
- 57:23saying, you now know that OK, this will require plenty of work
- 57:25or this will require too much work.
- 57:27You now know how to charge accordingly.
- 57:29So if you have listened to this episode so far up on to this
- 57:33point and you haven't learned anything today, I hope you have
- 57:35learned this. Every single Nigerian business
- 57:38should be doing qualification and discovery.
- 57:40You should be asking questions about the person.
- 57:43You should be asking questions about the project.
- 57:45You should be asking questions about their motivations, about
- 57:48what they're trying to achieve before you start designing or
- 57:52doing anything. If you're an architect,
- 57:54qualification and discovery, ask people questions.
- 57:57Oh Madam, thank you for taking the meeting.
- 58:00Yes, I would love to design A house for you and your husband,
- 58:02but I have to ask you a couple of questions first.
- 58:04Where are you building this house?
- 58:07What is the plan? Is it supposed to be a
- 58:08retirement house or is it the house you want to build and give
- 58:12to your grandchildren? Or is this house going to be an
- 58:15office? You ask where's this house going
- 58:17to be situated is in Abuja, is in Nassau, is it?
- 58:20Is it in logo? Is it in Lagos?
- 58:22Ask those of you who are architects, you know the
- 58:25questions that should be important ask.
- 58:28Ask all these questions before you design A house.
- 58:30Qualification and discovery. Every single Nigerian business
- 58:32should be doing it. Then #2 All the questions that
- 58:39Elizabeth was answering me, you can see that I had answers to
- 58:43give and I had information to give.
- 58:46The reason why is because I have a substantial, I have some
- 58:51substantial business experience 1st and I already built the
- 58:55podcast first. So because of that, I was able
- 58:58to give her helpful information that she was that she was able
- 59:01to use in this rebrand. Those of you who are trying to
- 59:07start a business and you're trying to design a brand first,
- 59:09you are thinking backwards. You're designing a brand based
- 59:14on what? You have no experience, you have
- 59:17no customers, you have built something, you sorry, you have
- 59:20built nothing. So the brand you're trying to
- 59:23build, you're trying to build it on what?
- 59:25So relax first, go out and start whatever it is that you want to
- 59:30start. Worry about the brand later.
- 59:32The brand will take care of itself.
- 59:33Just go and start your brand voice.
- 59:37Should it be friendly or should it be authoritative or should it
- 59:39be aggressive? You don't know.
- 59:42Go and start first. You might be thinking that your
- 59:45brand voice is supposed to be friendly.
- 59:49I'm surprised that now that I've started this journey, I've seen
- 59:52that sometimes I can be quite combative.
- 59:56So in the beginning, if I try to design the brand first, I will
- 1:00:00use lots of nice soft lines and, you know, everything to make me
- 1:00:05seem nice and friendly and everything.
- 1:00:07And then people come and hear the podcast and then I sound
- 1:00:10like a tout. Can you see how I'll be turning
- 1:00:12lots of people off please? Those of you trying to design a
- 1:00:18brand first before you start the business, you are thinking
- 1:00:22backwards. Go and start the business first,
- 1:00:24worry about the brand later. The brand to take care of
- 1:00:26itself. So thanks to Elizabeth and her
- 1:00:30team at Goshen Media for the new logo.
- 1:00:32I like it, I really do. And if you want her to do some
- 1:00:35work for you, just ask me for her contact details or try and
- 1:00:38search them online. And when you get in touch with
- 1:00:40her, just let her know that Tavi Sharma sent you so that you know
- 1:00:44that. Yeah, I have been talking about
- 1:00:45her and I'm proud of the work that she has done.
- 1:00:49So for those of you who've been wondering that this new design
- 1:00:52bow from how? From where?
- 1:00:54From when this is the how and the when and the when.
- 1:00:57And that is where it came from because of the good work of
- 1:00:59Elizabeth and her team at Goshen Media.
- 1:01:02I guess Goshen, like for those of you who go to Redeem Church,
- 1:01:05who go to Redeem Camp, the same kind of Goshen, Goshen again,
- 1:01:12Goshen or Goshen, you know, however, GOSH EN.
- 1:01:18So that's it. And that's all.
- 1:01:20Remember, if you'd love to connect, you can call, send me a
- 1:01:23text message or WhatsApp message on 08064662140.
- 1:01:28And if you love all the realistic and relevant stuff
- 1:01:31we've been talking about over here as it applies to Nigerian
- 1:01:33market, then you're in luck. We have over 1000 episodes of
- 1:01:37Practical Insights over here. Wherever it is you're listening
- 1:01:39to this podcast. So Scroll down, keep on
- 1:01:42listening, take note, and then apply.
- 1:01:44Let me know how things have gone since you started applying, what
- 1:01:47you've been listening to. I'll catch you guys soon.
- 1:01:49Oh, I'm sorry for the one hour episode.
- 1:01:50This is the last one hour episode I'm going to make for
- 1:01:522025 later.