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Loyalty Live Session | Matt Kates, CMO, Prizelogic
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Loyalty360 Loyalty Live Interview: Matt Kates, CMO, Prizelogic, and Loyalty360's Mark Johnson discuss customer loyalty/CX trends and the changing industry landscape.
Mark asked Matt to touch on a few topics during their discussion:
• Talk about a brand that’s doing a great job of creating customer loyalty and why?
• COVID-19 has had a big impact on brand’s marketing strategies this year. What are your clients asking of you right now and how has that changed from what they were asking of you at this time last year or earlier in 2020?
• As you mentioned, CPG is one of the main…
The skinny
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