skinny.

Latest / The Son of a Poor Man Podcast

Nine Things Customers Hate

Tom's on his own again today, and he discusses some of the things that most turn off your customers. He talks about these hot-button issues and gives you advice on how to:

Knock it off;

Fix your process; and

Retrain yourself and your staff

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.