The Thinner the Table, the Smarter the Bank with Riikka Laine-Tolonen from S-Pankki
In this episode of Fintech Daydreaming, Ville and Pål are joined by Riikka Laine-Tolonen, CEO of S-Pankki: a bank that started from grocery shopping and somehow ended up managing billions.
Riikka walks us through the origin story of S-Pankki - born from a retail cooperative, supercharged by the famous S-bonus, and launched just in time for the 2008 financial crisis (great timing, obviously). Fast forward 18 years, and it’s now one of Finland’s fastest-growing banks with 3.4 million customers.
We get into:
.- Why building a bank on top of a loyalty program actually works
.- The reality of…
The skinny
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