558. How to Never Lose a Customer EVER Again
Newer isn’t always better. Take your flashy new car which is like 90% computer at this point. It’s great...
Until it breaks down and you need to hire Bill Gates to fix it. Anyone with a little skill could maintain an old car and fix it when there was a problem.
Yet, in our pursuit of flashy new prospects, too many of us neglect to maintain our existing buyers, leaving them unhappy with their service and chasing them away.
Joey Coleman says this is unnecessary and easy to avoid — and he should know, he literally wrote the book on the subject, Never Lose a Customer Again.
He’s also the Chief…
The skinny
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