Within the Trenches Ep 624
Ep 624 features Victoria, a 911 professional out of Texas.
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Episode topics –
Navigating the massive APCO conference and its unique vendor hall experiences, including the mobile dispatch center "Thor" and wellness puppies
Victoria's journey from loss prevention to 9-1-1 dispatch and her first intense calls, including a tornado emergency and a deadly accident
The challenges and mental toll of being a new dispatcher and the expectations of perfection in the role
Learning about ACE accreditation, protocol-based dispatching, and the importance…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.