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Lori McDonald Went From NASA Engineer to 20-Person Agency Founder - #19

Today we talk with Lori McDonald, founder of Brilliance Business Solutions. A 20-person ecomm marketing agency.

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00:00 We Sold Out — Then Hit a Wall

00:19 NASA to Founder: Lori’s Unlikely Career Pivot

00:49 The Brutal “Hobby vs Business” Moment

04:11 The Price Increase That Changed Everything

06:20 Know Your Numbers or Stall Your Growth

08:27 Fixed Bid vs Hourly: What Actually Protects Margins

11:24 “Success Plans”: Win-Win Retainers That Work…

The skinny

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