Latest / What is Business Development? / The Trust Economy
Transcript
- 0:02Speaker 1: Hello BD pros, and welcome to the BD Podcast, the
- 0:07Speaker 1: official podcast of the Global Business Development Association. Now, folks,
- 0:12Speaker 1: have you noticed something is happening in business that most
- 0:16Speaker 1: people can feel, but very few can explain. You can
- 0:21Speaker 1: be doing everything right and things begin to move faster,
- 0:24Speaker 1: connect more easily, and open in ways that feel natural.
- 0:29Speaker 1: Decisions become clearer, Momentum starts to build, the opportunities begin
- 0:33Speaker 1: to align, and at the center of all of that,
- 0:38Speaker 1: of all of that is trust. And today we're going
- 0:42Speaker 1: to talk about trust with a brand new book. It's
- 0:46Speaker 1: from our guest, doctor Richard Ka. The book is called
- 0:50Speaker 1: The Trust Economy. But before we dive into that book,
- 0:54Speaker 1: let's dive into another book that talks a lot about trust.
- 0:58Speaker 1: And this is the Business Development Body of Knowledge. This
- 1:02Speaker 1: is the universal guide to business development, our professions, tactics, operations,
- 1:08Speaker 1: and strategy. To help you advance in the business development profession.
- 1:14Speaker 1: Just go to the Global Business Development Association website to
- 1:18Speaker 1: find the link to purchase the book on Amazon. And
- 1:22Speaker 1: once you've read the book, then you can take the
- 1:24Speaker 1: Business Development Professional certification. And all of the information about
- 1:30Speaker 1: how to get certified is on our website at GBD
- 1:34Speaker 1: Association dot Org. Okay, now, let's talk about this new book.
- 1:40Speaker 1: It's called The Trust Economy, and The Trust Economy is
- 1:46Speaker 1: written by doctor Richard Ka and it refeels what is
- 1:49Speaker 1: actually driving outcomes intoday's marketplace and how trust becomes the
- 1:55Speaker 1: force behind influence, credibility, and sustain excess. Now, doctor Richard
- 2:02Speaker 1: Kay is best known for working with entrepreneurs to help
- 2:05Speaker 1: accelerate the growth of their businesses, and for nearly twenty
- 2:08Speaker 1: four years he's assisted people improved their bottom line from
- 2:12Speaker 1: early stage to well into revenue. He's worked with them all. Now,
- 2:18Speaker 1: once you get your copy of the book, here's what
- 2:20Speaker 1: you'll find inside. You'll learn how to trust Trust shapes
- 2:24Speaker 1: decisions long before logic is ever considered, and why pricing, loyalty,
- 2:30Speaker 1: and opportunity expand in the presence of trust, and why
- 2:35Speaker 1: some people and businesses move forward quickly and effortlessly. And
- 2:40Speaker 1: a lot more is packed into this wonderful book that
- 2:44Speaker 1: starts with this solid foundation of trust. So, folks, let's
- 2:49Speaker 1: give a nice warm welcome to our guest today, doctor
- 2:52Speaker 1: Richard Kay. Richard, welcome to the show.
- 2:55Speaker 2: Thanks Tony, I'm going to hire you as my marketing guy.
- 3:00Speaker 3: We well, thank you.
- 3:02Speaker 1: You know, all business developers, we know a little bit
- 3:04Speaker 1: about marketing. Yeah, and you know that fundamental foundation to
- 3:10Speaker 1: all business development and marketing sales. You name it across
- 3:14Speaker 1: the entire customer journey is trust, and we talk a
- 3:17Speaker 1: lot about it in one of the very first chapters
- 3:20Speaker 1: of the Business Development Body of Knowledge. So I'm so
- 3:23Speaker 1: excited to have you on the show to really dig
- 3:26Speaker 1: deep into trust, what it is, how we can generate it,
- 3:30Speaker 1: and how we can use and establish crow trust to
- 3:34Speaker 1: really grow our businesses. But first, Richard, could you tell
- 3:37Speaker 1: folks a little bit about how you entered the business
- 3:39Speaker 1: development profession and why you wrote the book.
- 3:43Speaker 2: Well, it's two different yet co joined stories. Tony. When
- 3:48Speaker 2: I moved from from New York to San Diego to
- 3:51Speaker 2: start a chiropractic practice, I was a new kid on
- 3:54Speaker 2: the block. I knew nobody. I knew nothing. Well, I
- 3:57Speaker 2: just graduated chiropractic college. Daughter knew everything. Of course, there
- 4:02Speaker 2: were three hundred chiropractors in town. Tony. We're all in
- 4:07Speaker 2: busy fields. We're all very crowded fields. How do you
- 4:11Speaker 2: grow let all start a new business? Well, I learned
- 4:15Speaker 2: about publicity really fast. I got myself invited to be
- 4:19Speaker 2: a guest on Sun Up San Diego, the morning television
- 4:22Speaker 2: talk show in San Diego. Then I got an article
- 4:26Speaker 2: in the San Diego Tribune. My visibility is going up.
- 4:30Speaker 2: We talked about visibility and influence. Then I got an
- 4:34Speaker 2: article in the Los Angeles Times. Visibility is going even higher, Tony.
- 4:40Speaker 2: You know, we all know the expression it's not what
- 4:42Speaker 2: you know, it's who you know. You know that expression. Yes, okay,
- 4:45Speaker 2: let's take that exponentially higher. It's who knows you or
- 4:49Speaker 2: who knows of you. I got a phone call one
- 4:52Speaker 2: day the essences the lady identifies or she asked me,
- 4:56Speaker 2: who were you? I said, a minute, you called me.
- 4:59Speaker 2: She we played around a little bit. She identifies herself
- 5:03Speaker 2: as the producer of the ABC News in San Diego.
- 5:07Speaker 2: She didn't know me, but she knew of me. I'm
- 5:10Speaker 2: seeing your name. I'm hearing your name around town. About
- 5:13Speaker 2: a month later, I had an ABC phone crow my office.
- 5:16Speaker 2: My visibility is going up. We'll tie this into trust
- 5:20Speaker 2: in just a moment. Shortly after that, excuse me, I
- 5:25Speaker 2: had a similar phone call. The young lady identifies herself
- 5:29Speaker 2: as the producer of PBS. Who are you, I'm seeing you, etc.
- 5:34Speaker 2: Shortly after that, I had a PBS film crew in
- 5:36Speaker 2: my office. My visibility is now really high. Well, what
- 5:39Speaker 2: has this got to do with trust? At the time,
- 5:41Speaker 2: I was the most visible, literally visible, because I was
- 5:45Speaker 2: on television, PBS, ABC, newspapers, visible chiropractor in town Tony.
- 5:51Speaker 2: If you see someone on the news, if you see
- 5:54Speaker 2: someone in newspapers, if you see them on ABC, PBS,
- 5:58Speaker 2: what's your perspective of that person? Do you feel about that?
- 6:02Speaker 3: Well? I feel that they're high authority, high trust.
- 6:07Speaker 2: Because someone is talking about them. And there's a distinction
- 6:12Speaker 2: between PR public relations, you send that press releases, you
- 6:16Speaker 2: hire someone that's you talking about you, when you've got
- 6:19Speaker 2: somebody else bragging on you talking about how wonderful you are.
- 6:24Speaker 2: The awareness is one of I have more trust in
- 6:27Speaker 2: that person because somebody else has already vetted them for me.
- 6:31Speaker 2: So that was my foray into this whole business part.
- 6:36Speaker 2: Before chiropractic, I was electronics engineer. Made to shift and
- 6:40Speaker 2: began to understand human nature as a chiropractor, working directly
- 6:45Speaker 2: with people, having a richer deeper understanding of the human
- 6:50Speaker 2: nature and who they trust. I mean, there's an implicit
- 6:53Speaker 2: trust or maybe waning these days when someone has a
- 6:57Speaker 2: title doctor. You know, we used to really trust that.
- 7:00Speaker 2: The culture is shifted that but by and large we
- 7:03Speaker 2: trust people not an authority, but in an incredibility space,
- 7:09Speaker 2: meaning having a best selling book, et cetera, et cetera.
- 7:12Speaker 2: Makes sense.
- 7:13Speaker 3: Yes, yes, absolutely absolutely, So.
- 7:17Speaker 2: That's how we that's the background of how we get
- 7:20Speaker 2: here today. Then, yeah, well go ahead.
- 7:24Speaker 3: I liked how you walked us through that story.
- 7:27Speaker 1: I also like how you walked us into the fundamental
- 7:30Speaker 1: definition of business development and the textbook definition in the
- 7:34Speaker 1: Business Development Body of Knowledge right there in the beginning pages,
- 7:38Speaker 1: is business development is customer and community advocacy that creates
- 7:43Speaker 1: corporate growth. And that advocacy is earn through trust.
- 7:49Speaker 3: We deliver value.
- 7:50Speaker 1: We create trust with our customers by advocating for them.
- 7:55Speaker 1: And it's a double entendre because that definition also means
- 7:58Speaker 1: that once you earn that trust, they advocate for you.
- 8:02Speaker 1: And that's exactly what you're talking about.
- 8:04Speaker 2: Yes, And the book talks about the transition from a suspect.
- 8:08Speaker 2: Anyone is a suspect for anybody's business, then they become
- 8:13Speaker 2: a prospect. That's someone you are now engaged in conversation
- 8:16Speaker 2: with and then I make a distinction in the book
- 8:18Speaker 2: between a customer and a client. What's a customer? A
- 8:23Speaker 2: customer is someone you go to the gas station, you
- 8:25Speaker 2: go to the supermarket, or today you've got loyalty coupons.
- 8:28Speaker 2: But you go someplace, you get a product or service,
- 8:32Speaker 2: you pay the money and it's done. What's a client?
- 8:36Speaker 2: You cultivate that person so they become a Well, let's
- 8:41Speaker 2: go to the next step and then we'll come back.
- 8:43Speaker 2: A raving fan, which is what you suggested. You want
- 8:46Speaker 2: them to go out and advocate for you. How do
- 8:49Speaker 2: you do that? If they trust you? It's no longer hey,
- 8:54Speaker 2: you got to go check out what Tony does. No,
- 8:56Speaker 2: it's you must do work with Tony. That's where your
- 9:00Speaker 2: business drives when your clients become raving fans.
- 9:05Speaker 1: Makes sense, yes, yeah, it makes tremendous sense. And folks, again,
- 9:08Speaker 1: if you're just listening in, we're showing on the visuals
- 9:11Speaker 1: here for the podcast. The name of the book is
- 9:13Speaker 1: called The Trust Economy. It's available on Amazon, you can
- 9:16Speaker 1: grab your copy. It's just published in May, and we're
- 9:20Speaker 1: with the author, doctor Richard Kay and Richard so let's
- 9:25Speaker 1: talk through your top takeaway. Your number one takeaway from
- 9:29Speaker 1: the book that foundation that you would like to set
- 9:32Speaker 1: with everybody.
- 9:33Speaker 2: Great question, but let's go. If you go to the
- 9:35Speaker 2: trusteconomybook dot com, you see more of the essence of
- 9:40Speaker 2: the book. Yeah, you can find it on Amazon. It's there.
- 9:43Speaker 2: You see more of the essence of the book. What's
- 9:45Speaker 2: the biggest takeaway? Everyone knows many people know the expression,
- 9:49Speaker 2: we do business with people we know, love and trust.
- 9:52Speaker 2: We want to have a relationship. The transactional economy worked
- 9:59Speaker 2: for decades. It ain't there anymore. You know, you pay
- 10:02Speaker 2: your money and you're done, and we all know that
- 10:05Speaker 2: kind of business. The takeaway is you can do more
- 10:10Speaker 2: for more people when you generate more revenue. And how
- 10:14Speaker 2: do you do that? By building a better business and
- 10:16Speaker 2: serving more people, you can do more from a place
- 10:19Speaker 2: of abundance, Tony than you can from a place of scarcity.
- 10:23Speaker 2: Most people are in business yet because they love what
- 10:26Speaker 2: they do and they want to serve more people. How
- 10:30Speaker 2: do you do that? Serve more people, get them to
- 10:33Speaker 2: understand where your heart and soul is that it's we
- 10:39Speaker 2: all know people who are so thirsty and so hungry
- 10:42Speaker 2: that they'll take your money. No matter what you've dealt
- 10:44Speaker 2: with those people, we all have show up in a
- 10:48Speaker 2: place of service. And so the bottom line, serve more,
- 10:54Speaker 2: you generate more revenue. You can serve more people and
- 10:57Speaker 2: have a better quality of life and a financial basis,
- 11:00Speaker 2: you can take better care of yourself and your family.
- 11:03Speaker 3: Yeah.
- 11:03Speaker 1: Yeah, that start with that foundation of abundance, that position
- 11:07Speaker 1: of abundance, give freely, give your value to folks and
- 11:11Speaker 1: serve them that service mindset of helping your community, and
- 11:17Speaker 1: whether that's prospects suspects as you say, or your existing clients,
- 11:21Speaker 1: it all comes from a position of selfless service and
- 11:26Speaker 1: in giving we gain so much. And I think that's
- 11:30Speaker 1: such a profound starting point because it's very easy to
- 11:36Speaker 1: get into this profession of business development with a scarcity mindset.
- 11:42Speaker 1: And as your background, you know very clearly the impact
- 11:50Speaker 1: of stress on the human body, the human mind. And
- 11:55Speaker 1: when we are in this profession, we have a quota,
- 11:57Speaker 1: we have a number to carry. We have to bring
- 11:59Speaker 1: in revenue into the business. And whether you're in the
- 12:01Speaker 1: business development profession or an entrepreneur, you experience it. They're
- 12:06Speaker 1: stress there and there are two ways you can respond
- 12:09Speaker 1: to that stress. You can either let it eat you
- 12:13Speaker 1: and manifest more stress, more anxiety within your mind and
- 12:17Speaker 1: your body, or you can position from a standpoint of abundance. Now,
- 12:21Speaker 1: it's not to be a Pollyanna and think, well, everything's
- 12:23Speaker 1: going to work out, no problem, I'll just show up
- 12:26Speaker 1: and magic will happen. No, you have to put in
- 12:28Speaker 1: the reps and the sets. But doing that from a
- 12:31Speaker 1: position of there are billions of people in the world.
- 12:35Speaker 1: You know, if I just capture one percent of that,
- 12:41Speaker 1: I'm a bazillionaire. So, you know, having that mindset and
- 12:47Speaker 1: this abundance orientation just giving away freely. You know, when
- 12:51Speaker 1: you're in that scarcity mindset, you really want to hold
- 12:53Speaker 1: on tight. And when doing that, you know you're holding
- 12:57Speaker 1: onto information. You're worried about competitors. Look, if you're really good,
- 13:01Speaker 1: competitors won't even be able to touch you, you know.
- 13:05Speaker 1: So I think this is just such a strong way
- 13:09Speaker 1: to start the book and start your day in business development,
- 13:13Speaker 1: every day is from this position of abundance. All right, Richard,
- 13:17Speaker 1: this is really exciting. I like where you're heading with things.
- 13:21Speaker 1: And again, folks were talking about Richard's new book. It's
- 13:25Speaker 1: called The Trust economy, and so Richard, let's dive into
- 13:29Speaker 1: key takeaway number two from your book.
- 13:32Speaker 2: Show up, show up, show up, over under promise, and
- 13:38Speaker 2: over deliver. We have all dealt with people who have promised, promise, promise,
- 13:47Speaker 2: and it's like, where's the deliverables? Whether it's a lousy
- 13:51Speaker 2: product or miserable service, people will today on social del
- 13:57Speaker 2: teriator pieces. You want people to go out and I
- 14:01Speaker 2: revert back to raving fans. So they say you got
- 14:05Speaker 2: to work with Tony. This is not a maybe you
- 14:08Speaker 2: got Let me give you another example creating raving fans.
- 14:11Speaker 2: This is one of the things we do. You may
- 14:13Speaker 2: not know the magazine, but you sure know that guy. Okay,
- 14:17Speaker 2: what if you were to be featured on the other side,
- 14:20Speaker 2: would this raise trust in the community and the prospects
- 14:25Speaker 2: out there? And what if you were to have a
- 14:28Speaker 2: feature article. Half the magazine runs one way, half the
- 14:32Speaker 2: magazine runs the other. And you have a feature article
- 14:36Speaker 2: and you put this stuff out on your social you
- 14:39Speaker 2: put it in your emails. It's teasers. It's all about
- 14:43Speaker 2: building trust. If these magazines and we have access to
- 14:48Speaker 2: over twenty different big city media metropolitan magazines, and they
- 14:54Speaker 2: read about you and they're or they see you on ABC,
- 14:57Speaker 2: or they see you on the Nazar Jumbo Toronto, or
- 15:01Speaker 2: they see you interviewed at a Nasdek studio. It raises
- 15:05Speaker 2: the level of trust. Your goal is to give your
- 15:10Speaker 2: product or services, and I don't mean freely, but you
- 15:13Speaker 2: serve people and help them improve the quality of their lives.
- 15:18Speaker 2: So the second takeaway, as it would be, is get
- 15:21Speaker 2: yourself in the media. How do you do that? Well,
- 15:23Speaker 2: just happens to be something that we do. You can't
- 15:27Speaker 2: call a local television station and say I got a
- 15:30Speaker 2: great story I want to beyond. Does it happen? Yeah?
- 15:33Speaker 2: When you have the right contacts and resources and connections
- 15:38Speaker 2: and use them in a positive way, Tony, you get
- 15:42Speaker 2: these features. We've had countless people featured here, countless people
- 15:47Speaker 2: featured on television. Yeah, what do you see, Tony, same
- 15:52Speaker 2: kind of question. If you saw someone interviewed on ABC,
- 15:57Speaker 2: whether you saw it or not live, but you saw
- 15:59Speaker 2: it on their website or on their social pitche what's
- 16:03Speaker 2: your impression, what's your feeling about that person in that
- 16:07Speaker 2: business space?
- 16:09Speaker 3: Well, then they're authority.
- 16:10Speaker 1: They're an authority on that vertical, that space, that business area, and.
- 16:16Speaker 2: Are you more inclined to do business with that person
- 16:19Speaker 2: than someone who just says, hey, I'm really good at
- 16:22Speaker 2: what I do. So yeah, and if you want to
- 16:26Speaker 2: know how to get on this stuff, that's one of
- 16:29Speaker 2: the myriad things we do. Talk about publicity dot com.
- 16:33Speaker 2: Talk about publicity dot com takes you to my calendar,
- 16:36Speaker 2: set up a call. Let's explore how you can go
- 16:39Speaker 2: from invisible to a headliner. That's where people trust. So
- 16:44Speaker 2: the second takeaway Tony's visibility get out into the world
- 16:48Speaker 2: in a positive sense.
- 16:50Speaker 3: Yeah, I like that.
- 16:51Speaker 1: And again, folks, we're talking about the trust economy. And
- 16:55Speaker 1: Richard just shared with us his key takeaway number two
- 16:58Speaker 1: showing up and that means being visible and visible also
- 17:04Speaker 1: in the right places, those high authority channels like the
- 17:09Speaker 1: news media, well established media, and being present in those
- 17:15Speaker 1: where people can automatically assign authority value to you by
- 17:20Speaker 1: simply showing up in the right places. And Richard, can
- 17:25Speaker 1: we move right into topic area and key takeaway number
- 17:29Speaker 1: three and hopefully this is an area where you can
- 17:32Speaker 1: you have me in suspense here, Richard, I want to
- 17:35Speaker 1: know how do you get on these these high powered shows,
- 17:39Speaker 1: in these high powered magazines like you just shared with us,
- 17:43Speaker 1: Can you can you give us a taste of what
- 17:45Speaker 1: that might look like.
- 17:47Speaker 3: In your key takeaway number three.
- 17:49Speaker 2: Because of our connections and resources, Tony, people come to us,
- 17:54Speaker 2: and I don't mean prospects and clients. I mean the
- 17:57Speaker 2: media comes to us. Depending on when you see this,
- 18:02Speaker 2: when it's aired, I've got just send an email out.
- 18:05Speaker 2: We've got magazines looking for women leaders, people who are
- 18:09Speaker 2: international speakers, They've been on stages. They come to us,
- 18:12Speaker 2: say we're doing a special on this and these runs
- 18:17Speaker 2: serially they keep coming Why because we give them good stuff.
- 18:22Speaker 2: They want to fulfill their client's needs, their audience needs,
- 18:26Speaker 2: keep them happy. Same thing with a couple of ABC
- 18:30Speaker 2: Networks outlets. They come to us. So again, if you
- 18:34Speaker 2: want to explore this, talk about publicity dot com and
- 18:39Speaker 2: go to Richard k R I C H A R
- 18:41Speaker 2: d ka ye dot com and you see some of
- 18:45Speaker 2: the things that you can accomplish. And Tony, as long
- 18:49Speaker 2: as we're talking about stuff, everybody needs publicity. That's not true.
- 18:55Speaker 2: If you want to grow exponentially, you need publicity. And
- 19:00Speaker 2: if you have anything, I don't care if it's a
- 19:02Speaker 2: local kowanas or rotary club or a town hall that
- 19:05Speaker 2: you've spoken at. You want to leverage that. Richard K
- 19:10Speaker 2: R I C H A R. D Kaye dot com
- 19:15Speaker 2: forward slash leverage. It'll tell you a couple of different
- 19:19Speaker 2: ways to leverage everything you've got. And that's a takeaway,
- 19:23Speaker 2: Tony is leverage. We'll get you on red carpet events.
- 19:27Speaker 2: I've got an event in December in Beverly Hills and
- 19:32Speaker 2: we have people like Lisa Nichols coming back, David Meltzon.
- 19:37Speaker 2: Now you may not know the name David Meltzer, but
- 19:39Speaker 2: you've probably seen or at least heard of the movie
- 19:42Speaker 2: Jerry Maguire. Show me the money that was filmed about
- 19:46Speaker 2: Jerry in his office. These are the kinds of people
- 19:49Speaker 2: imagine being on a red carpet with them, getting pictures
- 19:52Speaker 2: taken with them. That's and releasing books. We release, We
- 19:58Speaker 2: guarantee best selling books. How when we release and we
- 20:02Speaker 2: got a captive audience of hundreds of people literally physically
- 20:05Speaker 2: in December and we introduced the book, Hey go buy
- 20:09Speaker 2: this book, instant bestseller. But let me talk about leverage
- 20:13Speaker 2: for a moment. Got a moment for that, Tony was
- 20:16Speaker 2: still got a few minutes. Okay, when you have a
- 20:20Speaker 2: credential or an award, and we can't see it because
- 20:23Speaker 2: of the scope with a camera. But back there on
- 20:25Speaker 2: the wall is a certificate. One day, I got a
- 20:28Speaker 2: phone call says, doctor K you've been awarded the White
- 20:31Speaker 2: House Presidential Lifetime Achievement Award. This was several years ago, Tony,
- 20:36Speaker 2: I don't even know I had been nominated. Has it
- 20:40Speaker 2: made me any money? Zero? It's not about that. But
- 20:44Speaker 2: it's leverage. That's my email signature recipient of the White
- 20:48Speaker 2: House President's Lifetime Achievement Award. It says someone noticed what
- 20:53Speaker 2: this guy was doing. That's five thousand hours of community
- 20:56Speaker 2: service in this case to entrepreneurs. So anything I go
- 21:01Speaker 2: back to, anything you've got, you have got to leverage.
- 21:04Speaker 2: Make it part of your email signature. You got a
- 21:06Speaker 2: best selling book, make that part of your email signature.
- 21:10Speaker 2: And best selling books help you rise above the rest
- 21:13Speaker 2: of the crowd.
- 21:16Speaker 1: Yeah, okay, So let me piece all these elements together,
- 21:20Speaker 1: because you really gave us some exciting foundations but also
- 21:27Speaker 1: an understanding of how we can build that authority in
- 21:31Speaker 1: the right channels. So step one, and the key takeaway
- 21:36Speaker 1: number one was operate from a position of abundance, not scarcity,
- 21:42Speaker 1: and give your value away freely, so eventually you have suspects, prospects,
- 21:49Speaker 1: customers all becoming raving fans of yours and telling people, hey,
- 21:54Speaker 1: you need to work with doctor Richard K. The second
- 21:58Speaker 1: key takeaway was showing up and showing up in the
- 22:03Speaker 1: right places and establishing authority in those right places, whether
- 22:09Speaker 1: it's TV news outlets, whether it's magazines, and maybe maybe
- 22:14Speaker 1: it's even the red carpet. And then, you know, I
- 22:17Speaker 1: also like how you emphasize, Richard, that everybody needs a promoter.
- 22:23Speaker 1: Everybody needs somebody that will promote them.
- 22:27Speaker 3: And I'm guilty of this problem. I know a lot
- 22:30Speaker 3: of people are.
- 22:31Speaker 1: You know, when it comes to writing your resume and
- 22:33Speaker 1: when it comes to promoting yourself, a lot of people
- 22:36Speaker 1: do a horrible job of it, especially those that are
- 22:39Speaker 1: not natural narcissists. We generally struggle with talking about ourselves.
- 22:46Speaker 1: And so when you have a promoter that's out there,
- 22:49Speaker 1: publicist if you will, that's really excited about you and
- 22:53Speaker 1: getting you into the right limelight, that is so crdul
- 22:59Speaker 1: and knowing how to pitch who you are versus other
- 23:03Speaker 1: competitors so priceless to have somebody out there that's in
- 23:08Speaker 1: your corner, that's really out there advocating. And then I
- 23:12Speaker 1: think the third key takeaway here, Richard, was how you
- 23:17Speaker 1: emphasize that. Yeah, Look, you could send in press releases
- 23:22Speaker 1: all day long to journalists and news outlets. They are
- 23:26Speaker 1: getting in and dated by those things. And I think,
- 23:32Speaker 1: and correct me if I'm wrong. A lot of the journalists,
- 23:35Speaker 1: a lot of the producers for news programs and other outlets,
- 23:39Speaker 1: other channels, they really have their go to folks, their
- 23:44Speaker 1: sources that have multiple connections like you, Richard, that across
- 23:49Speaker 1: multiple verticals.
- 23:50Speaker 3: It's the easy button for them.
- 23:52Speaker 1: Look, they're busy, they have deadlines to meet, and they
- 23:56Speaker 1: have topics that are popping up every day, and they
- 24:00Speaker 1: are driven by key topics that are in that news
- 24:03Speaker 1: cycle and those coming go within minutes, hours, maybe days
- 24:08Speaker 1: if you're lucky. And so they are under tremendous pressure
- 24:13Speaker 1: to find the best authorities to be in their magazines,
- 24:17Speaker 1: their newspapers in front of their cameras. And that's when
- 24:20Speaker 1: they go to folks like you, Richard, right, who know
- 24:24Speaker 1: folks across multiple verticals where you can say, Okay, I've
- 24:26Speaker 1: got a guy, I've got a fantastic woman. We're gonna
- 24:29Speaker 1: you're doing a whole special on women and leadership.
- 24:31Speaker 3: Great. I have three of them right here, and that's
- 24:34Speaker 3: the easy button for them.
- 24:35Speaker 2: Right, Tony, you are so right on. We all have
- 24:39Speaker 2: our go to people. Our job and it should be
- 24:43Speaker 2: your job too, ladies and gentlemen, is wherever you're pitching serving.
- 24:47Speaker 2: Make it easy for people. Make it so easy because
- 24:51Speaker 2: in today's culture, we are a one click away from
- 24:53Speaker 2: next you want to. For example, I was on another
- 24:58Speaker 2: podcast and I didn't get material. I said, oh we
- 25:01Speaker 2: sent it last week. No, no, send it again, so
- 25:03Speaker 2: they don't have to go, you know, looking through stuff.
- 25:07Speaker 2: Make it so easy that people fall in love. Hey this,
- 25:11Speaker 2: I love working with you because it's so easy. So yeah,
- 25:14Speaker 2: and it's showing up. Make it easy, and you have
- 25:17Speaker 2: your go to people. We all do so. Yeah. I
- 25:21Speaker 2: hadn't edited that, but you did as beautiful, Tony.
- 25:23Speaker 1: Thank you well, thank you Richard, and again, folks, Richard's
- 25:28Speaker 1: newest book is The Trust Economy. You can get access
- 25:33Speaker 1: to that on Amazon and you can look and search
- 25:37Speaker 1: under Richard K or doctor Richard K. Richard, can you
- 25:42Speaker 1: tell folks how they can connect with you? I know
- 25:44Speaker 1: you mentioned a couple of websites, but folks are probably
- 25:47Speaker 1: listening to this and they tried to write it down
- 25:50Speaker 1: really quickly. But let's give them a chance to once
- 25:53Speaker 1: again understand how they connect with you follow your work.
- 25:57Speaker 2: The easiest way is let's have a conversation. Let's be real,
- 26:01Speaker 2: not artificial. Talk about publicity dot com. All one word,
- 26:06Speaker 2: talk about publicity dot com. Richard K R I, C
- 26:11Speaker 2: H A R D KA y E dot com. If
- 26:14Speaker 2: you want to see what is in store for you.
- 26:17Speaker 2: Easiest way, let's have a call. Let's make it real.
- 26:20Speaker 1: Well, doctor Richard K. You've been so abundant in sharing
- 26:24Speaker 1: your value with us today. Can't wait to have you
- 26:27Speaker 1: back on the show sometime again soon. Thank you so
- 26:30Speaker 1: much for everything that you do for the business development profession.
- 26:34Speaker 2: Thank you, Tony.
- 26:37Speaker 3: Thank you for listening to the Business Development Podcast.
- 26:41Speaker 2: Join our free community of corporate partners and business development
- 26:45Speaker 2: professionals advancing the art, science, and ethics of the business
- 26:50Speaker 2: development profession at GBD Association dot org.