Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Dominate Your Backyard: Why Local Marketing Drives Results
Transcript
- 0:00Hello and welcome to the show. Today I'm out and about in a car
- 0:03park, so expect to hear some noise in the background, you
- 0:05know, people driving by, people justing and all that kind of
- 0:09stuff. Now today on the podcast, I want
- 0:11us to explore this idea that business is local.
- 0:16Now. Let me repeat, business is local
- 0:19now because of. Oh, sorry.
- 0:22OK. Yeah, I decided let me set the
- 0:24timer today so that I don't spend 45 minutes going on and on
- 0:27and on. Let me be mindful of you guys
- 0:29time. All right, where was I?
- 0:32So business is local now. So because of advancements with
- 0:35the Internet and then with modern communication and then
- 0:39globalization, you know, people think that the whole world is
- 0:41your market based, basically. So everybody just assumes, who
- 0:45is my market? What am I selling to?
- 0:46Oh, I'm selling to everybody because I can create an
- 0:49Instagram handle, I can create a website, and so it means I can
- 0:52reach everybody. But it's not the case if you're
- 0:56an international company like Apple or Samsung, you know,
- 0:59based in America, Europe, you make your gadgets in Asia and
- 1:01then you sell them in Africa. Yeah, in a sense the whole world
- 1:05is your market. But that's because you have size
- 1:07and that's because you have skill.
- 1:09But is everybody in that? It's not the same context for
- 1:13everybody. And the answer is no.
- 1:16So for most of you who are SMEs, you know, small and medium scale
- 1:18enterprises, you know, you're a nano business, micro business,
- 1:21self-employed person, side hustle person, you know, you
- 1:24understand. Now for most of us, a lot of us
- 1:29have forgotten that business is primarily local.
- 1:34So you hear people talking about SEO and they are trying to
- 1:38optimize the sites for keywords and things like that, but then
- 1:43they're forgetting to optimize local.
- 1:46So you're in Abeokuta, your business in Abeokuta, you run a
- 1:50laundry service, you're doing SEO, you're making sure that all
- 1:53the keyword is there. Laundry in, I don't know, all
- 1:57the keywords be laundry, laundry, clean clothes, ironing,
- 2:02I don't know whatever the keywords are supposed to be.
- 2:05But you forget to include Abukuta in your SEO.
- 2:07You know, you're just leaving it out there and then you're now
- 2:11wondering that this SEO doesn't work.
- 2:13I mean, how will it work? You've forgotten that business
- 2:16is primarily local. So you're doing your SEO, you're
- 2:19leaving the thing open. So of course people from Kano
- 2:21come and be looking at your website, but how is that going
- 2:24to help you, somebody in Kano looking at your website When
- 2:26you're based in Abukuta, Business is primarily local.
- 2:32So you're doing your SEO thing. Make sure your SEO game is also
- 2:35local. So then when people in Abiyokuta
- 2:39go to Google, your website is something that shows up and they
- 2:43can profit from that market. So when I say business is local,
- 2:48or when some people say business is local, what does that mean?
- 2:52It means that for most people and for most businesses, your
- 2:55ideal customers are physically not far from you.
- 2:58So back to the Abiyokuta thing. Most people doing business in
- 3:01Abiokuta, your ideal clients are close to where you are.
- 3:06Even if it's not Abiokuta town, you know, maybe 30 minutes to
- 3:09the left, 30 minutes to the right, you know somehow Shah,
- 3:13that is where your ideal customers are.
- 3:16Physically they are not far from you.
- 3:20Eventually we don't want to be big like Apple, like Samsung or
- 3:26OK, like in the business space for instance, or like maybe like
- 3:28Bolton Consultant, Boston Consulting Group.
- 3:31Yeah, want to be big like Boston Consulting Group.
- 3:33So they have Nigerian government is doing something.
- 3:36You know, you ask for Mackenzie or you ask for Deloitte or you
- 3:39ask for Boston Consulting Group to come and write a report.
- 3:42Report. So yeah, one day we want to be
- 3:44that big so that me man, you know, as I'm here, I'm chilling,
- 3:48you know, I built a very huge consulting agency so that maybe
- 3:52people in Malaysia that are doing something to be like, this
- 3:54is guy in Nigeria be like say that guy, get brain, let's call
- 3:57the guy. So yes, we all want to get to
- 3:59that level. But in the beginning, business
- 4:03is primarily local. Your ideal customers are
- 4:08physically not far from you, even though you can access the
- 4:12whole wide world. So if you're waiting
- 4:13photographer based in Abuja, your market is Abuja, maybe
- 4:18Niger, maybe Nassau, maybe all those areas that you can, you
- 4:25know, 45 minutes, one hour, you can drive and enter, you know,
- 4:29So I mean, that's, that's your target market.
- 4:33That's what you're going to say for service based professionals
- 4:37because of the Internet and because you can do remote work,
- 4:39that means you can target anywhere now.
- 4:41So that means you can be based in Abuja and they have your
- 4:44clients in Ghana or have clients in Ireland or in Malaysia or in
- 4:47Australia. And yes, theoretically speaking,
- 4:51yes, that is the case. I can be here in Abuja and have
- 4:54clients in other places because one client that I'm currently
- 4:58working with right now, OK, well, we haven't started the
- 5:00Watcher, but looking forward to starting the work.
- 5:03They have a gadget, the the sole digital, digital tech enable
- 5:10devices, you know, things like that.
- 5:14And they are based in Benin. So yes, I've been in Abuja doing
- 5:17work for people in Benin, doing work for people in Lagos,
- 5:21receiving inquiries from Ibadan. So yes, there's that
- 5:25possibility. Yes, it can happen.
- 5:28But even in this case, there will be benefits if you target
- 5:32local and grow local before you start expanding or before you go
- 5:38international. Now why are we discussing this
- 5:41day? It's because a couple of days
- 5:44ago, like 2 weeks actually woke up in the morning getting ready
- 5:48for school and then wifey says biscuits has finished.
- 5:51I'm like how can biscuit finish? I say that's finished.
- 5:53And then I checked. I said Oh yeah that's true,
- 5:56Biscuit has finished. I forgot to go and buy a
- 5:58biscuit. Not for me and wifey of course.
- 6:00You know what, for the kids, you know, you pack lunch for them
- 6:02and stuff like that. Mine's all the time.
- 6:04When I told my son, he asked me what did you guys used to have
- 6:06for lunch when you were my age and I said nothing.
- 6:09He said what? I said nothing.
- 6:11We didn't have lunch. We wake up in the morning, we
- 6:12eat breakfast and then we walk to school.
- 6:14My school was, we say one primary school and was about 5
- 6:18kilometers away from the house. So not 5 kilometers but more
- 6:21like 2.5, but shot walk to the school.
- 6:23Walk back was a 5 kilometer walk.
- 6:25So me and my siblings, the seven of us, we all used to walk to
- 6:29school. So it was like that.
- 6:30You wake up in the morning, eat breakfast, you know, boy yam and
- 6:33palm oil or something. You stay in your uniform too
- 6:36late, you show up in school, palm oil stains, just one of
- 6:39those things your teacher will now give you, you know, now
- 6:42punishing and all that. So that's that's how it used to
- 6:46be. Wake up in the morning, we eat
- 6:47breakfast, we walk to school, then you walk back home and then
- 6:50you eat lunch and then that's it.
- 6:52And then you eat dinner almost always.
- 6:54Like what? You guys didn't have lunch in
- 6:57school? I was like, no, there was no
- 6:58lunch in school. And, you know, my son thought,
- 7:01you know, my parents were being, what's the word, wicked or
- 7:06horrific or something that's like, look, it was just a
- 7:08different time shot. That's how we grew up and that's
- 7:10how everybody grew up. You just wake up, you eat
- 7:12breakfast, you know, and then you go to school and then you
- 7:16come back and then you eat lunch and then the day continues
- 7:20anyway. What was I So biscuit has
- 7:23finished now. So nothing to pack for the
- 7:25children to, you know, for that first, that first, that first
- 7:29break. Oh, by the way, that's also
- 7:31nothing that really, really impresses me.
- 7:33I mean, now they give children 2 breaks.
- 7:34That's ridiculous. I mean, during our time, we have
- 7:37one break and the break was I think like 45 minutes or one
- 7:40hour. No, that was enough.
- 7:42So I don't understand this one. They have your first break,
- 7:44which is, I don't know, 30 minutes.
- 7:47And then there's another second break and something like, I beg
- 7:50too many breaks. That's my own opinion, Sharp,
- 7:53for those of you who are school administrators, I really think
- 7:55you're giving these kids too many breaks, although you're
- 7:59doing something good because children are no longer afraid of
- 8:01school. So that's that's good because I
- 8:03remember in our own days, man, exam times will also catch exam
- 8:07fever. But you know, when it's time for
- 8:09exams, my children just, you know, they wake up and they just
- 8:12go and write the exams and they come back and I'm impressed.
- 8:15So you people in education, you're doing something well,
- 8:18Children are no longer afraid of exams.
- 8:21Where was I now? I had biscuits.
- 8:24Yeah. So biscuit has finished now, so
- 8:28no biscuit for school snacks. So also I don't also remember
- 8:32that. OK.
- 8:32Yeah, our laundry washing powder has finished.
- 8:35Toilet paper has also finished. So I just went to the local
- 8:39shopping Mart outside Barcelona hotel.
- 8:42So I know Barcelona Bacca Liga here, Bacca Liga hotel in Apple.
- 8:48It's Yeah. So I went there now and I went
- 8:51to go and buy the stuff. And then I got to the checkout
- 8:54counter and it was time for payment.
- 8:56And then I saw a flyer and I was like, how was this flyer doing
- 8:59here? And that's because it was for
- 9:01like a hair salon, barbing, nail massage and all these, you know,
- 9:05every, every shop a beauty shop. But The thing is, the beauty
- 9:09shop is in Warring Park. The place that I was is in a
- 9:12pool. Now, depending on traffic,
- 9:14wearing park can be anywhere between 30 to 45 minutes away
- 9:18from a pool and the Garricky area.
- 9:20So I was wondering, would this person come and place the flyer
- 9:23somewhere here? Because let's face it, it's it's
- 9:27not as if, I mean, there are other hair and beauty and nail
- 9:31and you know, and massage and everything in this area.
- 9:35So you're standing off new. Why would somebody just leave
- 9:38Apple and go all the way to wearing power just to patronize
- 9:42your business? I don't think it makes sense.
- 9:46So should you be placing your banner in Apple if your business
- 9:50is based in wearing power? So like we said, the top of the
- 9:53eye depends, some products require physical pickup, require
- 9:59you to be there in body. So realistically speaking, very
- 10:06few people are going to go out of their way to travel 30 or 45
- 10:09minutes to try out your new shop.
- 10:12So my own opinion would have been much more effective for
- 10:14this guy or this babe to distribute their Flyers in
- 10:19Warrimpa. I think that is much more
- 10:21effective outreach because remember business is local.
- 10:27So when you target your flyer distribution in Warimpa and then
- 10:30you get plenty of buzz, plenty of traction in Warimpa and you
- 10:35start popping off, that is what will now create the buzz that
- 10:38will now start pulling people from other parts of Abuja.
- 10:41Now organic buzz only after you capture Warimpa first.
- 10:45Now a very big example, Oh, OK, 10 minutes.
- 10:48OK, let me try and wrap this up now.
- 10:50A very big example is all these amount of joints that we have in
- 10:53Warimpa, like I don't like Amala but my wife likes it.
- 10:58I think Amala is disgusting. For me, I think the hierarchy is
- 11:01this. Pound jam is the ultimate.
- 11:03After pound jam is fufu. After fufu there is EBA and the
- 11:06EBA has to be yellow, not white. Then after that is the white
- 11:11EBA. Then after that we can now start
- 11:14entering the Amalas. Sorry, the millets, you know, So
- 11:18the red Millet, the grey Millet. And then for me, Amala is at the
- 11:21bottom of the scale. But anyway, that's just me.
- 11:24So my video guy Shagun, he loves Amala, My wife loves Amala, my
- 11:28mom, she loves Amala. So you know, I'm surrounded by
- 11:31Amala lovers. I don't know why.
- 11:34So there's some Amala joints now in Guarempa, like one of them is
- 11:37called the Ojo Alegba. And then there's a couple of
- 11:39other places, you know, Amala, hot Amala, this, Amala that, you
- 11:42know, there are plenty in Guarempa.
- 11:46But The thing is because those Amala joints have generated buzz
- 11:51in Guarempa. That is the reason why my guy
- 11:54shrugging in Garki can say oh I heard of this new I wanna sport
- 12:01and boys let's go and eat. It is because they have captured
- 12:05Guerin Power 1st and generated buzz.
- 12:08Then people in other districts in Abuja will now go there and
- 12:11say more come shop. So now that you're starting your
- 12:15Amana thing in Guerin Power and then you now come and start
- 12:17dropping Flyers in Apple and other districts in Abuja and
- 12:21that's not how it works. Business is local, you start the
- 12:25Amala thing in Warren Power, you capture Warren Power, you put
- 12:28Warren Power on lockdown, eventually you gain a reputation
- 12:32and then boys are flying in from other parts of Abuja just to
- 12:36come and eat world famous Amala. So that is the dynamic.
- 12:43Business is local and the dynamic is the same for service
- 12:47based professionals because think about it, we started off
- 12:50saying, you know, some walls, not too blue, want to be big
- 12:53like McKinsey and Co, like Deloitte, like Anderson, like
- 13:00Boston Consulting Group. You know, some of us want to
- 13:02blow, want to be big like that and we'll get there in Jesus
- 13:06name. But The thing is because I have
- 13:09access to the Internet doesn't mean that from day one I should
- 13:11start targeting Ghana and South Africa.
- 13:13Then from there now I'll expand to you know, Asia and then
- 13:16international market. No business is local.
- 13:20My aim should be to capture Abuja first there any time you
- 13:24hear sales training, coaching, business development, you say
- 13:29there's this boy in Abuja be I say that guy get bring this is
- 13:32his podcast call this guy. So the goal is to lock down
- 13:37Abuja first from there our neighborhood to encroach small
- 13:41enter Lagos and then from there Nigeria at large before I start
- 13:46exporting myself internationally over time.
- 13:49But business is local, you see. I start from my dormant and then
- 13:54begin to expand. Not that from the beginning I
- 13:58say I'm going to target Nigeria, Ghana, South Africa, Asia, Latin
- 14:03America, Western Europe and then America.
- 14:09Remember how I said for Samsung and Apple?
- 14:12They have economies, They have size and economies of scale.
- 14:16So of course, if you have size and economies of scale, then you
- 14:19can do whatever it is you want to do.
- 14:21But most of us are not starting from that vantage point.
- 14:26So business is local. So summaries start local.
- 14:35If you have your Flyers, drop your Flyers local.
- 14:38You have other kind of marketing collateral, drop it local, drop
- 14:43it in your neighborhood, drop it in environs and then begin to be
- 14:48growing from there. And that's one of the reasons
- 14:51why this podcast is for Nigerian business people.
- 14:58It is when I blew up in the Niger business community that
- 15:01Ghanaians will say, OK, OK, OK, OK, alright.
- 15:07Be like I said our boy and no problem myself.
- 15:10Let me try it, let me sample it. And then when Nigerians and
- 15:13Ghanaians are rocking my stuff, then S Africans will be like,
- 15:18OK, all right, Black said. This boy has come of age.
- 15:22Let me see then when I'm rocking the African continent is then I
- 15:28can start beginning to flex and stretch small, small, small,
- 15:31small. I mean, if I build this whole,
- 15:33if I do this whole agency game, right?
- 15:35Well, you see, that's how it works.
- 15:36Business is local, start from my DuMont and then start moving out
- 15:41and out and out. There's no point in starting a
- 15:45real estate business in Victoria Island.
- 15:47And then you now go and drop your flyer in the bottle.
- 15:50That's an extreme case and I doubt anybody would do it.
- 15:52But the rationale is the same. If you're going to be selling
- 15:55houses in Victoria Island, why go and drop real estate?
- 15:59So why go and drop your flyer in Ibadan on the off chance that
- 16:02maybe there's an Ibadan native who is interested in Lagos real
- 16:06estate and who has a house in Victoria Island?
- 16:08Yeah, that's possible. But man, that's quite a stretch.
- 16:12So just remember that business primarily for most of us is
- 16:18local. It doesn't mean that we will
- 16:20remain local champion. It just means we start with
- 16:24physical proximity and then start to be going outside small
- 16:28and small and small. And that's how the game is
- 16:31played. So international aspirations,
- 16:33yes, very good. National aspirations, yes, very
- 16:37good. But we start local, we dominate
- 16:40local and then we go out from there.
- 16:42If you'd love to connect with me for a strategy session, the
- 16:45business audit, or you want me to answer a couple of questions,
- 16:48no more to reach me on. That's my WhatsApp number as
- 16:50well is 08064662140. The country code is +234.
- 16:57For those of you who are not Nigerian, then you can connect
- 17:00with me on LinkedIn. The name to look for is
- 17:03Tavishima Aede. I also have a YouTube channel,
- 17:06it's the same name. Thanks for your time and
- 17:07attention. I'll catch you guys in the next
- 17:09episode.