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Latest / Within the Trenches

Within the Trenches Ep 665

Episode 665 features Jami, a 911 professional and peer support specialist at Lee Summit Fire, Missouri.

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Episode topics –

Why Jami originally planned to become a firefighter and chose to stay in dispatch

The pivotal call that changed her career path and her advice on coping with tough calls

How peer support has evolved in the industry and why it matters

Memorable calls from the tragic to the unexpectedly funny

How sharing stories helps both new and experienced dispatchers handle the stresses of the job

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