The Leadership Blind Spot Most Business Owners Never See Until It’s Too Late

The Modern Insurance Agent · Sep 10, 2026 · 54m

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What if your employees aren't the problem… but your leadership is?

When Ken asked his team whether they always knew when they were doing a good job, only 20% said yes.

But when he asked whether they knew when they were in trouble?

80% said yes.

That realization changed the way Ken led.

Instead of only pointing out what went wrong, he became intentional about recognizing what his team was doing right.

And when mistakes happened, he stopped asking:

"Who messed up?"

He started asking:

"Is this a one-time mistake or is there a systemic problem we need to fix?"

That shift helped…