#292: Connecting Data to Elevate Guest Experiences | with Jeff Bzdawka
In this special HITEC edition of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Jeff Bzdawka, CEO of Hapi and a Hall of Fame inductee in hospitality technology. Jeff shares his unique journey from aspiring dentist to hospitality technology leader, reflecting on the experiences that shaped his career across Hyatt, Pegasus, TravelClick, Noland, and now Hapi.
The conversation explores the evolving relationship between hospitality and technology, with a deep dive into what it truly means for hotels to be AI-ready versus AI-enabled. Jeff explains why clean, connected, and…
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