Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: You Didn't Say Goodbye

Transcript

Phone Tap: You Didn't Say Goodbye · Brooke and Jeffrey: Phone Taps

• 0:00
  Speaker 1: Because we do a lot of dating stuff on this show.
• 0:02
  Speaker 1: It's broken Jeffrey in the morning. We've talked about how
• 0:04
  Speaker 1: it's a good indication of character if the person treats
• 0:07
  Speaker 1: the waiter or waitress well, oh for sure, and that
• 0:11
  Speaker 1: branches out to anyone in the service industry, even customer
• 0:15
  Speaker 1: care reps over the phone. Oh, if they don't feel
• 0:18
  Speaker 1: like they were treated right, I think they should take
• 0:22
  Speaker 1: it extremely personally, sulk about it for a few days,
• 0:26
  Speaker 1: and then call them back to tell them, Hey, you
• 0:28
  Speaker 1: hurt my feelings. Oh, because that's what I did to
• 0:31
  Speaker 1: this woman. And your phone tap right now working Jeffrey's
• 0:35
  Speaker 1: phone taps on the twenties. Hello, Hi, is this Abby? Yeah?
• 0:43
  Speaker 1: Who's calling? My name is Hal from by Customer Service.
• 0:48
  Speaker 1: Oh yeah, Hi, I was trying to get ahold of
• 0:50
  Speaker 1: you guys. I'm like really wondering what's going on with
• 0:52
  Speaker 1: the stride warning right, Yeah. I mean I don't know
• 0:55
  Speaker 1: if you remember, but we spoke a couple of days
• 0:57
  Speaker 1: ago about that. Yeah, and I asked for a supervisor
• 1:01
  Speaker 1: and I haven't heard run up person. I get that.
• 1:05
  Speaker 1: It's just I don't know if you realize this, but
• 1:07
  Speaker 1: when our call was over you never said goodbye? What
• 1:14
  Speaker 1: does that have to do with getting a supervisor? Oh? Okay,
• 1:18
  Speaker 1: so I guess that just doesn't matter to you. No,
• 1:20
  Speaker 1: a common courtesy. I wanted to speak to your supervisor,
• 1:24
  Speaker 1: and I didn't get that when I out ma'am, I
• 1:26
  Speaker 1: don't think you're hearing what I'm trying to tell you here,
• 1:29
  Speaker 1: because I told you I was going to go speak
• 1:31
  Speaker 1: to my supervisor, and then I said bye, and then
• 1:34
  Speaker 1: I waited and you just you hung up on me. Okay,
• 1:40
  Speaker 1: moving on, Like, so can I speak to a supervisor? Yeah,
• 1:43
  Speaker 1: there's no really moving on here, Like that's just the
• 1:46
  Speaker 1: right thing to do is to say hi and buy
• 1:49
  Speaker 1: to people. Okay, I'm really sorry. I was probably just
• 1:53
  Speaker 1: busy or like maybe I just said it really fast
• 1:55
  Speaker 1: and you didn't hear of that. No, no, I would
• 1:58
  Speaker 1: have heard it. I'm like look out for that. Okay,
• 2:01
  Speaker 1: So can you get over this goodbye thing? Like? Oh,
• 2:04
  Speaker 1: I actually really just want to find out about this warranty.
• 2:06
  Speaker 1: I got skit over it. Okay, So I see customer
• 2:09
  Speaker 1: service people aren't worthy of a bye. It's literally not
• 2:13
  Speaker 1: what I'm saying. I know what you're saying. You don't
• 2:15
  Speaker 1: think of us as real people. We're like cling ons
• 2:18
  Speaker 1: or residents of Maine. That's not what I we don't have,
• 2:23
  Speaker 1: That's not what I meant at all. Like I want
• 2:25
  Speaker 1: to get it out. I get you're you're busy, you're important.
• 2:28
  Speaker 1: I'm just you know, blue collar trash. So I want
• 2:31
  Speaker 1: don't deserve common decency. Listen, you're twisting this thing into
• 2:35
  Speaker 1: something bigger than it should be like this, This isn't
• 2:37
  Speaker 1: the Ethics Committee. Okay, my fault again. I should have
• 2:41
  Speaker 1: said abe, fine, yeah, you probably should have said goodbye.
• 2:45
  Speaker 1: I just said that. It doesn't make any sense to
• 2:49
  Speaker 1: say goodbye halfway through the call. If you didn't want to,
• 2:52
  Speaker 1: I would have accepted audios or a revoir like okay, bonjour,
• 3:00
  Speaker 1: good buy our bonjours. Hello. Oh that doesn't make any
• 3:05
  Speaker 1: sense either. Do you know how frustrated it is to
• 3:08
  Speaker 1: talk to you right now? Well, I guess. Okay, so
• 3:10
  Speaker 1: at this point we've talked about this for a while.
• 3:13
  Speaker 1: So yeah, I understand now where I'm coming from. I'm
• 3:17
  Speaker 1: a real person and I have feelings and yes, yes, yes, yes, yes,
• 3:21
  Speaker 1: I understand. Okay, great, Well, it's been really nice talking
• 3:25
  Speaker 1: to you. I'm about ten seconds away from my lunch break.
• 3:28
  Speaker 1: So well, unless you don't think I deserve to eat,
• 3:32
  Speaker 1: Oh my god, are you joking? I'm actually not I
• 3:36
  Speaker 1: do need to eat. So is it okay that I
• 3:38
  Speaker 1: transfer you to our customer satisfaction survey and you leave
• 3:41
  Speaker 1: me a positive review? Never help me. I'm hoping for
• 3:43
  Speaker 1: five stars. This whole time you spent dealing with your
• 3:46
  Speaker 1: sing feelings and not meet Okay, four stars? Then, oh
• 3:50
  Speaker 1: my god, I've had enough of this crap. I demand
• 3:52
  Speaker 1: to talk to your supervisor. This is ridiculous. Okay, Well,
• 3:56
  Speaker 1: I mean your neighbor Chloe told me that you would
• 3:58
  Speaker 1: be rude over the phone. But I just I'd never
• 4:00
  Speaker 1: expected anything like this. Yeah, she's the one who set
• 4:05
  Speaker 1: you up for this prank phone call. What are you
• 4:08
  Speaker 1: kidding me? No, I'm not kidding, because really, you're on
• 4:11
  Speaker 1: the radio right now. My name is jeff God from
• 4:14
  Speaker 1: Brook and Jeffrey in the morning. This is a phone tap, Abby.
• 4:19
  Speaker 1: Oh my god, now I've Darius. I feel like I
• 4:22
  Speaker 1: went full mom. I mean, Chloe said that you've been
• 4:27
  Speaker 1: really frustrated waiting to hear about your refrigerator warranty, so
• 4:30
  Speaker 1: wanted to have told me maybe if you're a little
• 4:34
  Speaker 1: bit kinder to the customer service agents. They'll get back
• 4:37
  Speaker 1: to you quicker. I am kind, I'm a kind person.
• 4:40
  Speaker 1: I agree, you sound like a nice person. It's just
• 4:43
  Speaker 1: maybe you need to say goodbye. Fine, you need to
• 4:47
  Speaker 1: work on that goodbye. Okay, Yeah, but I don't feel
• 4:50
  Speaker 1: like he meant it there. Oh my god. Jeffrey's phone
• 4:55
  Speaker 1: taps on the twenties