Within the Trenches Ep 560
Ep 560 features Brandon, a 911 Professional from a Regional Emergency Communications Center in western Massachusetts.
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Episode topics –
Brandon recounts a severe car accident that resulted in a challenging recovery
The transition from security to public safety and what drew him to 911 dispatch
Unusual and disturbing 911 calls, including domestic disputes and bizarre incidents
The impact of mental health on dispatchers and the importance of seeking therapy
Reflections on the deep connections formed in dispatch and the fulfillment of…
The skinny
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