Latest / Mortgage Marketing Radio / How to Build Momentum in Your Business and Your Life
Transcript
- 0:00In today's highly competitive mortgage industry, building profitable relationships with
- 0:04the real estate agents is essential for success.
- 0:06However, finding effective ways to secure agent relationships can be a challenge.
- 0:11With so many mortgage loan originators vying for the attention of real estate agents, it
- 0:15can be difficult to stand out and establish meaningful connections.
- 0:20Our new case study featuring loan officer Chris Cogill is a must-read.
- 0:25Chris has closed a remarkable 36 million in funded loans from agent referrals.
- 0:31And in this case study, he shares his proven strategies for building strong relationships
- 0:34with real estate agents and leveraging those relationships to drive more business.
- 0:39To get your hands on this resource, head over to LOKestudy.com and download your free copy
- 0:45of the case study today.
- 0:47You'll find actionable insights and practical tips that Chris used to close 36 million
- 0:52in funded loans from agent referrals and how you can, too.
- 0:56Don't miss out.
- 0:57Go check it out right now.
- 0:58Visit LOKestudy.com and download your free copy today.
- 1:03Hey, hey, hey, ladies and gentlemen, welcome to the mortgage marketing radio.
- 1:16All right, that's my lame attempt at I don't know, just trying to change up the intro.
- 1:26So you hear something different from when you normally tune in.
- 1:28So I can capture your attention and get you to listen and hey, if you're here and you're
- 1:34here because you're listening.
- 1:35So of course, you're here.
- 1:36I'm here.
- 1:37We're here.
- 1:38So let's talk.
- 1:39Let's have a great conversation.
- 1:40How is that?
- 1:42The day is about having a great conversation and speaking of conversations, if you checked
- 1:47out the mortgage marketing radio Facebook group, that's where we go deeper on the conversations.
- 1:53So go to Facebook, type in the search bar mortgage marketing radio.
- 1:56It's for you, the podcast listener, if you want to go deeper, if you want to have more
- 2:00meaningful conversations, if you want to take the some of the podcast sessions and have
- 2:05a deeper dive.
- 2:06If you want to get some additional coaching and training support around your initiatives
- 2:10and goals and marketing and digital marketing, and you want answers to questions, get in
- 2:13there and type your question, we will answer it for you.
- 2:17And just join the group.
- 2:18We've got a lot of cool stuff happening in there.
- 2:20All right.
- 2:21So conversations today is a conversation.
- 2:24Oh, welcome back to my, a guest, a returning guest who I'm thrilled to have, especially
- 2:30since he's super busy, he's a multiple author, bestselling book author.
- 2:35I'm talking about Mark Schaefer, who last time I had him on was pre COVID-19.
- 2:42And since then, let's just face the world has forever been changed.
- 2:46And so Mark and I have a conversation that is largely focused on his new book, which is
- 2:55cumulative advantage at a build momentum, your ideas, business, and life against all odds,
- 3:02cumulative advantage.
- 3:03Put a link to it in the show notes, go check it out on Amazon if you want to.
- 3:07But Mark is, as I said, the previous, he's a bestselling author of marketing rep, Belian,
- 3:11why the most human company wins.
- 3:13He's also a bestselling author of known, which is what I know we're all trying to do.
- 3:21cumulative advantage, however, is answering the one question, right?
- 3:26Which is how can we be heard?
- 3:29How can we rise above the din of infinite options to create sustainable meaning with an
- 3:34audience or a group of customers?
- 3:37And I just found this a great exercise in critical thinking, right?
- 3:42Especially when we're all trying to get, quote, engagement on digital, right?
- 3:46And it's not enough.
- 3:47Even being great is arguably insufficient in the face of overwhelming competition, right?
- 3:53So Mark, in this book, begins to basically provides a practical guide book, right?
- 4:00For today, for the modern world, showing us, number one, how to get cumulative advantage,
- 4:07how to build momentum.
- 4:08But also, on number two, it's filled with motivating ideas and fascinating case studies
- 4:13from the likes of Blue Black Keys, who Mark and I talk about for Springsteen, Tim Ferris,
- 4:19author of Before Our Work Week, Stan Lee, the creator of the Marvel Comics, and all that
- 4:25kind of stuff.
- 4:26So there's lots of good sources of inspiration in this book.
- 4:29Once again, the cumulative advantage.
- 4:32Check that out.
- 4:33It's available in paper, book, audio, and Kindle versions.
- 4:35And Mark also writes a blog.
- 4:37You might want to check that out.
- 4:38His website, businessgrow.com is one of the most insightful, thought-provoking, you know,
- 4:45writers and thinkers, I think, for our time.
- 4:49And always a great conversation when I have this with Mark.
- 4:51So I don't know what else to say other than sit back, listen, have an open mind.
- 4:57This isn't a, you know, how to be a successful loan originator.
- 5:00This isn't how to build a team, how to do another three loans a month.
- 5:04This is more bigger than that.
- 5:05This is critical thinking for you in understanding, right?
- 5:10How you can build personal momentum for yourself, identify what advantages you might already
- 5:15have and creating significant awareness for yourself, so on, how to build momentum.
- 5:21Like I said, maybe I said a momentum three times, but, you know, and I'm talking about.
- 5:24So let's just get into it, okay?
- 5:26Let's bring on Mark and let's get into this week's show.
- 5:31Mark Shaper.
- 5:32Welcome to the show.
- 5:33Jeff, I'm delighted to be with you again.
- 5:36So it's, we're talking, but I'm also seeing you on the Zoom call.
- 5:40So I'm seeing your face and then it's making me smile to see you again.
- 5:43Yeah.
- 5:45Last time I had you on, we're talking about your previous book, Marketing Rebellion,
- 5:48which I know a number of people have got.
- 5:50You've since, I don't know if you've gone crazy or whatever, because you came out with
- 5:53a book like shortly thereafter, the new book, cumulative advantage, before we talk about
- 6:00that, since you and I last spoke, I thought I'd open up with this a lot has changed in
- 6:05the world.
- 6:06Everything has changed.
- 6:09I mean, what's the biggest change for you that's happened since COVID-19, other than
- 6:14the fact you obviously, you know, publicly.
- 6:17Yeah.
- 6:18Yeah.
- 6:19Well, you know, when, when the pandemic hit, really in the early days in March of 2020,
- 6:29my wife got the virus and she got it on a family ski trip, brought it home to me.
- 6:36And so we were both pretty sick for a while.
- 6:39And then I was, I was in this haze, literally I was in a haze because I had hypoxia, I wasn't
- 6:48getting enough oxygen to my brain, so I couldn't think, I couldn't read, I couldn't concentrate
- 6:53on anything.
- 6:54And so I was, I was really in this haze.
- 6:57And when I got out of it, I was feeling better.
- 7:00I kind of looked around and my business had crashed, I'm a speaker without an audience
- 7:06and a teacher without students and a consultant without customers.
- 7:10And so I was, there was a period of disorientation to really figure out, where do I fit in this
- 7:16world?
- 7:17And it took some self-reflection to realize that I'm a teacher in my heart.
- 7:23I'm a teacher in everything that I do.
- 7:26This book that we're going to talk about today, cumulative advantage was about halfway
- 7:31written.
- 7:32And I had to rethink the book to think, to consider, is this still a book?
- 7:42Does this still matter right now?
- 7:45And there's a very close friend I have who's a brilliant, brilliant man.
- 7:50And I said to him, the chapter is three or four chapters I had written.
- 7:54And I said, it was just a simple email.
- 7:56I said, is this still a book?
- 8:01And he read what I had wrote.
- 8:04And he said a very simple email back.
- 8:07It was yes in all capital letters with three or four exclamation points that said, not
- 8:12only is this a book, this is your legacy.
- 8:15This is going to be, this is the best thing you've ever done.
- 8:18So that helped a lot to know that I could create something meaningful in the context of
- 8:25this crazy world that we're in.
- 8:27All right.
- 8:28So with that, what's then the premise of the book, better to let you kind of explain that?
- 8:33Well, I think the reason that this is so meaningful is really for two reasons.
- 8:41Number one, I think this will resonate certainly with you and the fans of your show, is that
- 8:48the number one question we all struggle with as professionals, either for our business
- 8:55or for a personal brand, there's one burning question.
- 8:59And it's this, how can we be heard?
- 9:03And I realized that everybody's working on it on social media and content and SEO.
- 9:10And that just isn't enough.
- 9:13And even if we're great and we're doing our best work, there's still so much stacked
- 9:19against us that we may not be heard.
- 9:24And Jeff, I'm the kind of guy that just isn't going to say, oh well, it's hard, too bad.
- 9:31I want to figure it out.
- 9:33I want to figure out what do we do?
- 9:36So the first reason I think this book is a significant now is it, I think it gives us
- 9:42a hint at what's next.
- 9:44And that is momentum.
- 9:47How do we close that gap if we don't have some of these advantages that maybe some of
- 9:53our competitors have?
- 9:55How do we close that gap and build momentum on our own?
- 9:59And we have to understand what are the dynamics of momentum and let's break it apart and
- 10:05see how it really works.
- 10:08The other reason why I think this is important and we'll resonate with people now is that
- 10:13there is nothing in this book that is not doable and accessible to everyone.
- 10:20You don't need money in the bank.
- 10:23You don't need an Ivy League degree.
- 10:26You don't need connections with super influencers that if you just understand the mechanics of
- 10:33influence and how it really works to build momentum, then you can have, make this work
- 10:42for you.
- 10:43Anyone can do it.
- 10:44Yeah.
- 10:45So that's a key phrase you said there, the mechanics of influence.
- 10:48I would think that a lot of my listeners are looking to have greater influence.
- 10:53So how would you advise those that are looking, we're talking obviously in the context of
- 10:57online, typically we're looking to grow our brands and our presence.
- 11:01As you said, become known, get attention.
- 11:04So what are those elements of building a momentum?
- 11:08Well, I started by really doing a lot of research going down rabbit holes of what have
- 11:16people written about this and what is out there.
- 11:20And I found that actually there's quite a significant amount of research that's been
- 11:26buried.
- 11:27It was started about 50 years ago.
- 11:30It's been built on over the years, but it's kind of stayed in the halls of academia by sociologists
- 11:38who have studied this.
- 11:40And so again, I went down ridiculous rabbit holes trying to figure this out and ended up actually
- 11:50interviewing the wife of the person who did this original research because she was his
- 11:57researcher back in the 1960s when all this things started because the thing that tantalized
- 12:05me is they said that people will continue to build this unstoppable momentum.
- 12:11Once they have this advantage, unless there are countervailing processes.
- 12:16So for me to figure out how anybody can make this work, we've got to figure out those
- 12:21countervailing processes and these researchers never really specifically said what they
- 12:26were.
- 12:27So I had to dig, dig, dig and go to the original sources to figure it out.
- 12:31And I think I've unlocked the code and that's what's in the book.
- 12:35Everything starts with an initial advantage.
- 12:38The initial advantage, which is something unique or could be an idea or could just be something
- 12:43happened to you that hasn't happened to anybody else.
- 12:46For example, for Bill Gates, why is Bill Gates Bill Gates?
- 12:50When he was a teenager, he was the only teenager in the country that had access to early
- 12:55computer prototypes.
- 12:58He was coding before anybody else.
- 13:02So what is that initial advantage?
- 13:04You apply that to a seam of opportunity again for Gates, computers started to blow up.
- 13:10He was had this opportunity, had this advantage at the right time.
- 13:14So this is a really important part of strategy today is pursuing these ideas, bursting through
- 13:22a seam of opportunity to create momentum, then you need to create what I call the sonic
- 13:28boom of awareness.
- 13:30And this works a lot differently than people would expect.
- 13:35Those go viral in a way that research shows in a way that we never really considered before.
- 13:42One of the important things in the book I talk about is looking for help from other people.
- 13:50And it's redefining mentorship.
- 13:53Mentorship is classically considered to be here as someone, a relationship with you have,
- 13:59you have with someone who can teach you over time.
- 14:03And I reframed that to say, you know, today, if you need to learn something over time,
- 14:08you need a Wi-Fi connection.
- 14:11Just go to YouTube.
- 14:12You can pretty much learn anything you need to learn there.
- 14:15What mentoring means to date is creating, helping you create momentum by opening doors,
- 14:24opening opportunities, making introductions, maybe even just a word of encouragement at
- 14:29the right time.
- 14:33And then the momentum continues.
- 14:35How do you keep it going?
- 14:37Constancy of purpose.
- 14:39Every time you launch something new, an idea, a movement, a new career, a book, a business,
- 14:47something is going to go wrong.
- 14:49And you need to make solid decisions that you keep the momentum going, even when things
- 14:55go wrong.
- 14:59What was Jim Collins, the author, he talks about this thing called the doom loop.
- 15:07When things start going wrong, people start panicking and they grasp for anything they
- 15:13can hold on to.
- 15:14They said, you got to remember what created that momentum, and you got to just hang in
- 15:20there and keep it going.
- 15:22I think that's particularly relevant for the period we're in right now.
- 15:28It's sort of intoxicating to pivot.
- 15:32And I tell everybody, if you've got momentum going, you just need to get through this year.
- 15:38That is the goal.
- 15:39Land on the other side.
- 15:41Don't do anything too dramatic right now.
- 15:44If you can hang in there and land on the other side, keep that momentum going in the right
- 15:49direction.
- 15:50Why is that?
- 15:51Is it the old, if it ain't broke, don't break it kind of thing?
- 15:55Now I think that's really the long term opportunity.
- 16:02The biggest thing that disrupts momentum is that people quit too soon.
- 16:12They give up too soon.
- 16:13There's no such thing as an overnight success.
- 16:16If you're an overnight success, if you become famous overnight, it's probably because
- 16:21you got arrested for something, right?
- 16:24It's not something you would really pursue, but really fame occurs over time and there's
- 16:33a story I have in the book about the ban, the black keys.
- 16:42They were just starting to burst out and I got to hang out with these guys.
- 16:47I said, what was the pivot point?
- 16:49I just really made you go to the next level and Patrick Carney told me he said there was
- 16:56it one.
- 16:57We just do a little bit better.
- 16:59Every album, a little bit better, every concert, a little bit better.
- 17:04Two years later, they were selling out Madison Square Gardens in 15 minutes.
- 17:11That's a real lesson for all of us.
- 17:13Yeah, I love, I just, any book that mentions the black keys to me is a cool book, right?
- 17:17They're so cool.
- 17:19Yeah, I've seen them two or three times.
- 17:22As a matter of fact, that was one of my last shows before COVID hit when they were coming
- 17:26through Vegas here.
- 17:27Fun fact.
- 17:28Fun fact.
- 17:29Please.
- 17:30My son fronted a band that opened for the black keys in arenas.
- 17:35Really?
- 17:36What's on there?
- 17:37That is a bit too cute.
- 17:38The royal bangs.
- 17:39Seriously, that's cool.
- 17:40Awesome.
- 17:41What's he play?
- 17:43He plays everything and wrote all the songs and they had some some grid success, but it
- 17:49just got to the point where to make money, you had to tour and he just wasn't sustainable.
- 17:55And so he ended up starting an electronics business and he makes high-end guitar, guitar
- 18:04pedals.
- 18:05Oh, really?
- 18:06That's cool.
- 18:07Hallogram electronics.
- 18:08Yeah.
- 18:09Hallogram electronics.
- 18:11I've got a couple of pedals myself.
- 18:12I'm one of those struggling guitarists, you know what I mean?
- 18:15Yeah.
- 18:16It's been working on it for too many decades.
- 18:19So there's so many good things you talk about in there and I've got some notes from
- 18:22the book.
- 18:23I'm scrolling these to find out where to reenter of some of the things you mentioned.
- 18:28I want to go back to the seam and clarify for those listening.
- 18:32So this is straight from the book.
- 18:33A seam is a undefended or under-defended opportunity.
- 18:37As you go on to say, it is a fracture in the status quo.
- 18:41Seams of opportunity are open continuously as the world changes.
- 18:45Like you said, we can talk about some seams that have opened since COVID.
- 18:49But one example or two examples you give is like about enterprise renter car.
- 18:53First company to deliver cars to you.
- 18:56That was a seam, right?
- 18:57An opening of something unique they could do to get noticed, right?
- 19:03Right.
- 19:04So it's really about sort of being aware.
- 19:08I mean, anybody can have an idea, but you need to pursue that idea and see if it's relevant
- 19:15in the context of today, not 10 years from now or 10 years ago.
- 19:21So timing, the idea that strategy today is really a function of space and time and speed.
- 19:33And when you find that fracture in the status quo and all of a sudden you're relevant in
- 19:38this moment, you have got to go for it.
- 19:41You've got to burst through the seam with blinding speed and go as fast as you can and as
- 19:46far as you can before the competitors can catch up.
- 19:51And if you can do that and again, build awareness, keep the momentum going, you have an opportunity
- 19:57to really create unstoppable content.
- 20:00So some seems work created because of COVID-19, right?
- 20:05100%.
- 20:06Jeff, I predicted last March that we would have more startups than any time in the history
- 20:14of America.
- 20:15And that has come true.
- 20:16There are more startups right now than the businesses that have failed through this pandemic.
- 20:22Because there are undefended or under-defended seams.
- 20:28There are unmet or underserved customer needs.
- 20:33All of those are seams of opportunity and there are going to be millionaires made out
- 20:40of this pandemic because people see a trend, see an opportunity and they go for it.
- 20:47One of the obvious seams, if you will, that was created because of COVID, is that taking
- 20:53our ability to get together in person, face-to-face, and of course, zoom.
- 20:57In your book, you talk about how there may be some existing technologies or whatnot that
- 21:03because of COVID-19, this external force, bursts open this seam or creates a seam that
- 21:10wasn't previously there.
- 21:12Case in point, this thing we're all on too much.
- 21:15Zoom, they're somebody who have pivoted because of the seam called COVID-19, right?
- 21:22Well, I'll give you a beautiful example.
- 21:25I had a coaching session today with a woman who had a business in France and for personal
- 21:35reasons, she moved to Miami and she's now disconnected from this business in France.
- 21:42She moved, I think, in 2018 and she's trying to figure out, what do I do, how do I reconnect?
- 21:49And I was able to show her that in 2018, there was an expectation if she was helping people
- 21:57in France, she'd better be in France.
- 22:00But today, everybody's on Zoom, you could do anything anywhere and she needed to reconsider
- 22:11what the world is like right now.
- 22:14So specifically for her, the pandemic has created an opening, has created an opportunity because
- 22:22her business doesn't have to be showing up at conferences anymore.
- 22:27Nobody's doing that.
- 22:29She can reinvent herself and reimagine her business taking advantage of this technology that
- 22:35everyone's using.
- 22:36In 2018, nobody was serious about working from home because companies really, they didn't
- 22:44know what to do with it.
- 22:45They didn't know if they could trust it.
- 22:47They didn't invest in training.
- 22:49They didn't invest in technology.
- 22:51Now, it's a must have and a lot of it is going to be that way forever.
- 22:57Business is going to be changed forever, expectations are going to be changed forever.
- 23:02She can ride this wave and reimagine her business and take advantage of that scene.
- 23:08Yeah, and I think about that in the context of my audience, as you may recall, largely mortgage
- 23:12professionals, mortgage brokers, loan officers, that kind of stuff, some real estate as well.
- 23:17And I try and bang that drum of using Zoom more for communicating during buyer consults
- 23:23or referral partner relationship.
- 23:26But you referenced it, I've heard you use this term, I think in one of your blog articles
- 23:30being zoomed out.
- 23:32And I'm hearing some of that feedback as well, one of the things I help people do is teach
- 23:36classes to real estate agents virtually over Zoom.
- 23:40They were previously in person.
- 23:42But that's some of the feedback.
- 23:45So my answer to this is that if people are zoomed out, air quotes, it's probably because
- 23:50those meetings suck generally and aren't worthwhile.
- 23:54I don't know if you agree with this, or how do you respond to the whole, I'm zoomed
- 23:57out, in terms of the appetite for people to continue doing that.
- 24:02Yeah, well, I think one of the reasons that people are zoomed out is because you don't
- 24:14have these sort of important human, random human interactions that make life more interesting
- 24:26and fun.
- 24:27It might just be getting up and sharing a cup of coffee with somebody.
- 24:35Today we're sort of locked in this box, we're sitting in one place and we're looking at
- 24:42a certain way and there's a certain behavior and there's a certain sort of pattern of
- 24:50courtesy that goes with Zoom meetings and so forth.
- 24:53And I was reading an article recently about just the little habits of the world like saying
- 25:02hello to the janitor every day or picking up your paper on the way to the office every
- 25:10day or listening to a podcast on your commute.
- 25:15And there's these certain rituals surrounding the work environment that really reinforce
- 25:23someone's life and maybe their esteem and their lifestyle and all of that is going and going
- 25:30away.
- 25:31And so now we're sort of locked in this box and then we go to the next box and we go to
- 25:37the next box without all these little things that become part of our ritual.
- 25:43And I think that's hard to articulate, but that's really what's missing, the randomness
- 25:51and the ritual and the comfort of being in a space with other humans.
- 25:56Yeah, I think that's a real thing for sure, comfort of being around other humans.
- 26:00We obviously crave that and there is an element missing on Zoom.
- 26:04But let me ask you this, I've asked this of other people that you've had a lot of experience
- 26:08in the corporate world and things like that.
- 26:11Virtual selling has been around a long time, but is the virtual selling up to like how important
- 26:17do you think being able to quote sell virtually, whatever that is, convey your message virtually,
- 26:23right?
- 26:24Has the importance of that now just skyrocketed?
- 26:27Thousand percent, you know, one of the things, you know, you asked me early on in the program
- 26:35about what's changed for me.
- 26:39And one of the things I realized is the things that I was writing about and speaking about
- 26:46seemed totally unimportant and irrelevant when people are locked into their homes and
- 26:54they can't get food, you know, I would go, you know, I was trying to, I saw this thing
- 27:00coming before we even got sick and I started to try to stock up on a few things and I
- 27:04would go to the grocery store and there was no meat.
- 27:09And so what I was doing just didn't seem relevant and I realized right now, I still have
- 27:19to teach, people expect me to teach this, what I want to do, but I need to teach something
- 27:22different.
- 27:23I need to talk about anxiety, I need to talk about uncertainty, I need to talk about
- 27:30just a survival strategy, personal and professional to get us to the next day, get us to the next
- 27:40week.
- 27:41And so that was, you know, essentially my, you know, my, my pivot, I had to connect in
- 27:51a different way, I had to teach in a different way.
- 27:54And one of the things I encouraged people to think about is if you depended on face-to-face
- 28:01interactions, like a banker, insurance broker, mortgage broker, how are you going to
- 28:08be relevant now?
- 28:10How are you going to connect in this way?
- 28:13You almost need to build a new competency in connect and using technology because we've
- 28:18got no choice.
- 28:20And that may transcend the pandemic, I think it will in many ways.
- 28:25Okay, cool, let me get back in the book.
- 28:28I was going to keep asking you these questions, but I'm thinking of my listener's audience,
- 28:33come on, this is for you.
- 28:34Okay, so how do you know I'm going back through the book here here in terms of how do you
- 28:40know when you have, what do you call it, a spark, right, the click moment, this is a collision
- 28:45of people ideas and circumstances.
- 28:47Right, how do you know when you have one?
- 28:51Well, there's really two questions there is how do you know that you have one and how
- 28:57do you know that this is something that could mean something.
- 29:02And there's a great insight in the book from a fellow named Rajee Thomas.
- 29:09He's the founder and CEO of a tech company called Sprinkler.
- 29:13And he's a multiple company founder, he's been very, very successful.
- 29:19And he said, you know, ideas happen all the time, you're bombarded with ideas.
- 29:25And in the book, I have some very specific processes you can go through to sort of put
- 29:30yourself in a position to create those spark moments.
- 29:35But he said those, there's millions of great ideas out there, but they don't mean
- 29:40anything unless you pursue that your curiosity, it's more than idea, it has to be a quest.
- 29:51How do I act on it in a meaningful way?
- 29:54How do I know if this can really apply to a scene that means something in the world?
- 30:02So I think one of the benefits of this book, Jeff, is that I can almost guarantee that
- 30:08anybody that reads this book will see the world in a new way.
- 30:12They'll start to see this pattern of how success operates, how momentum works.
- 30:21And I think the key is to be aware that, you know what, I do have all these ideas.
- 30:26I do see these patterns.
- 30:29And maybe I need to be more intentional about them.
- 30:32Maybe I need to write them down or research them or talk to my friends about them rather
- 30:38than just let these opportunities go by.
- 30:44There's a story in this book.
- 30:46I got to spend time with a great man, Harold Berson.
- 30:50He was the founder of Berson Marceller PR.
- 30:53I met him.
- 30:54I think he was still in his 80s.
- 30:56He was still coming to his office in Manhattan every day at 7 a.m.
- 31:00And he was working on his life story in his book.
- 31:03And he said, really, the story of my momentum is just every day doors are opening for me.
- 31:12And it's just momentum is a series of decisions knowing, do I go through that door?
- 31:18Do I go through the door?
- 31:20It's happening to all of us all the time.
- 31:22It's really a combination of luck and wisdom when you get right down to it.
- 31:28We all have these lucky moments, but are we wise enough to go through the door?
- 31:33Yeah, well, I love the fact that you mentioned Walter Isaacson.
- 31:38You had a conversation with him, I think?
- 31:40Yes, I did.
- 31:41I got to meet him.
- 31:42He's incredible.
- 31:43He's written some of the most amazing books.
- 31:44Oh, I love his work.
- 31:46Steve Jobs, he wrote books about Einstein as you talk about.
- 31:51What's the little snippet that you took away from him that you put in the book about
- 31:55the genius insights?
- 31:58Well, it was such a wonderful time because Walter is certainly one of my literary heroes.
- 32:06He's also a college professor at Tulane University, a very famous historian.
- 32:12And he's had an amazing career.
- 32:15And he's written these books on geniuses.
- 32:17And I said, what makes a genius?
- 32:21And he said, really, there's two things.
- 32:24One is this insatiable curiosity.
- 32:26It's a pursuit of curiosity, not just having ideas and observations, but pursuing it.
- 32:32And then he said, it's this ability to see patterns.
- 32:36So it's exactly what I talk about in the book.
- 32:39It's like, it's not just enough to have an idea, you have to pursue that curiosity and
- 32:46see how that connects to a pattern.
- 32:48And if you can do that, it's a light bulb moment.
- 32:53But it's inspiration, it's an insight, it's an innovation.
- 32:57Yeah, it's to me when I hear curiosity, it comes back to always asking the question
- 33:01of why.
- 33:02Why is that?
- 33:03Why does that happen?
- 33:04Why do they do this?
- 33:05Right.
- 33:06Over and over.
- 33:07Don't let it go.
- 33:08Yeah, for sure.
- 33:11And I'm thinking like in the context of our listeners, there are certain patterns that
- 33:16you, I'm sure, recognize repeatedly with either your partners or with your clients.
- 33:21And perhaps the takeaway from you is this, get curious as to why those patterns reoccur
- 33:26over and over again.
- 33:27And is there an opportunity in there, right?
- 33:29Yeah.
- 33:30And then there's also the opposite of that, which I point out in the book, that if you
- 33:35expect patterns to, you know, if you expect something to happen over and over again,
- 33:40and all of a sudden it doesn't, that's an opportunity too.
- 33:45Don't ignore that.
- 33:47If you see something that's supposed to happen, but it doesn't happen, find out why there
- 33:53could be a lesson, there could be a clue, there could be an opportunity there.
- 33:58I went, I had a coaching session actually today.
- 34:02This has been a busy day, I could just keep on telling stories about just what happened
- 34:07to me today.
- 34:09But there's a woman that saw this unusual pattern in the open rate of her professional
- 34:18newsletter to her clients.
- 34:22And what she, what she saw, she thought she saw this decline.
- 34:27So when I did the statistical analysis for her, what I showed was that the, the, the
- 34:34operation wasn't the low point, the aberration was the high point.
- 34:40That really the change was not that she's at this level, but that for a few months, she
- 34:46was at a level that was unusually high.
- 34:48I said, we need to go back and figure out what did you do in those newsletters that
- 34:54created this excitement?
- 34:56And we were able to see this pattern that sure enough, there were certain themes she was
- 35:02writing about that resonated more than what she's doing today.
- 35:07So we're able to sort of like reenergize her momentum by seeing it was like a disruption
- 35:13in the force.
- 35:14Yeah, yeah, exactly.
- 35:16That's similar to, you know, think about if you're, if you're talking like you have a
- 35:20certain script or talk track that you use and the people say, yes, more often when you
- 35:24say this specific sequence of words or not, same could be for YouTube channel.
- 35:30What I do is I look at people's YouTube videos and I, and I, you know, try and teach
- 35:34them.
- 35:35Like, okay, look at these videos and these titles.
- 35:37They have the higher view counts.
- 35:38Why is that?
- 35:39Yeah.
- 35:40You know, there's a pattern there too.
- 35:41Sure.
- 35:42Around the topic.
- 35:43All right.
- 35:44So in cognizant of the time here, a couple of more things before we wrap up.
- 35:49Part of your book, I have to be like honest with you like, you know, it's a journey and
- 35:54starting off, I wasn't necessarily feeling great reading it.
- 35:58And what I mean by that is because things are stacked against us, right?
- 36:03And one of the things you say is that digital engagement is not enough.
- 36:06And a lot of what I'm talking about is like, you know, engage on digital, right?
- 36:09That's your virtual networking at scale.
- 36:12But what you say here, being great is insufficient in the face of overwhelming competition.
- 36:17And the world is stacked against us in big ways, right?
- 36:20So I'm like, huh, okay, all this work, man, you know what I mean, like, can I, and you
- 36:25start reading the stories about the, you know, the Vincol, Vincol was twins with a
- 36:28different.
- 36:29Vincol Vos.
- 36:30Vincol Vos twins.
- 36:31You know what I mean?
- 36:32It's like all these advantages, right?
- 36:33And, you know, you can, well, what's my advantage?
- 36:36How can I win if the odds are stacked?
- 36:38What do you say?
- 36:40Well, first of all, you know, I'm sorry if I scared you to me, upset you in some way.
- 36:47But I think this is, this is the core, just the, I'm sure you feel it.
- 36:54You know, I feel, I mean, everybody I talked to is like, dog, gone, what more do I need
- 36:59to do?
- 37:00Yes.
- 37:01You know, I'm already working as, as hard as I possibly can.
- 37:05Right.
- 37:06You know, I think what I'm doing, I can remember the early days when I was blogging and
- 37:12I saw some of these people at the top, it was actually now that I think about it.
- 37:17It would have been a perfect example of cumulative advantage to put in my book.
- 37:21These people were like the early adopters.
- 37:23They were the early bloggers.
- 37:24They had some advantage and had propelled themselves so high and so fast.
- 37:32And I tried to honestly compare the work I was doing with what they were doing.
- 37:38And I was, I was doing so much better.
- 37:40I mean, my blog posts were so much more meaningful.
- 37:44They were putting out what I thought were very mediocre things.
- 37:49But I couldn't be heard.
- 37:51I was just lost in this, in this noise.
- 37:54How do we come, become the signal in this world of noise?
- 38:00And those odds are stacked against us all the time every day.
- 38:05So we've got to find something else.
- 38:08We've got to figure out how to change those odds.
- 38:12And at least part of the solution and I'm not saying that this is the total solution.
- 38:16And I would never claim something like that.
- 38:19But part of the solution is to really understand how did that momentum work?
- 38:24How did that fellow do that?
- 38:27And that's what I explained in the book.
- 38:29And it's something that's accessible to anyone.
- 38:31Anyone can do this.
- 38:33And that's why I think it's really a book of hope.
- 38:36Yeah, it is.
- 38:37Hopefully I didn't steer you wrong on that.
- 38:39It's just look, those are some of the realities of life.
- 38:41You know, and some people have advantages.
- 38:43It can make you down.
- 38:44It really can.
- 38:45Yeah.
- 38:46But there are ways to circumvent that worker.
- 38:49Like you talk about the five factors to countervailing processes.
- 38:54You know, I think that'll be relevant for our listeners as well.
- 38:57But I think when I hear you say, how did that momentum?
- 39:00How did that person get momentum?
- 39:02You know, I think about some of the examples in your other books like Marketing Rebellion
- 39:05and Known and things like that.
- 39:06It's like that I've definitely shared some lessons, which is, you know,
- 39:11how a unique personality, how a unique viewpoint,
- 39:14go all in on one chat.
- 39:16I mean, all those are potential ways that we can get.
- 39:19Exactly.
- 39:20Yeah, exactly.
- 39:21These two books really do kind of go together.
- 39:23They really do.
- 39:24Yeah.
- 39:25Because Known focuses a lot on this idea of your uniqueness, your initial advantage.
- 39:31And then this book kind of says, how do you blow it out?
- 39:34Yeah.
- 39:35So that's a keen observation, Jeff, that they really do kind of go together.
- 39:39Yeah, that's what was coming up for me.
- 39:40Yeah.
- 39:41It's no surprise to anybody who's read your stuff before.
- 39:44Great material, well researched, of course.
- 39:46I don't know how you do it, man.
- 39:48Like you said, every book is like a two-year project, right?
- 39:50Yeah, that's for sure.
- 39:52So are you already starting on the next one?
- 39:55No, you know, it's sort of like, you know,
- 40:01whatever they interviewed Tom Brady after this Super Bowl.
- 40:04And they said, oh, wow, you know, are you going to be back next year?
- 40:07What's next?
- 40:08And you know, he said, look, I just want to enjoy this one a little bit.
- 40:11Right.
- 40:12Just won this Super Bowl.
- 40:14And you know, this book took a lot out of me.
- 40:17It really did.
- 40:18Yeah.
- 40:19As you know, the last chapter of the book is quite emotional, quite personal.
- 40:24It literally took me three months to write that one chapter.
- 40:28And because it was, it was very, it's very risky.
- 40:34And writing a book is really the riskiest thing you can do for a personal brand,
- 40:40because you can't take it back.
- 40:41It's not like a blog post that you could, you know, eliminate or take it down.
- 40:46You can't say, oh, whoops.
- 40:48Sorry, I didn't really mean that in the book.
- 40:50It's out there forever.
- 40:52And it's got to be right.
- 40:54It's got to be bold.
- 40:56Right.
- 40:57It's got to be beautiful.
- 40:59And it has to mean something to people.
- 41:00So this, it really, this book took, took everything out of me.
- 41:04And so I need a recovery time.
- 41:08For sure.
- 41:09And I won't, I won't, yeah, only write a book if it's, if it's, if it's going to be unique
- 41:15and bold.
- 41:16Yeah.
- 41:17Yeah.
- 41:18You want to do meaningful work.
- 41:19That's awesome.
- 41:20Yeah.
- 41:21That's why I love having you on, because I think your message resonates with kind of the
- 41:22vibe of my audience.
- 41:26Yeah.
- 41:27It's interesting.
- 41:28You mentioned Brady to pause there for a moment.
- 41:29There's a study in momentum, right?
- 41:32I mean, if you look at like where he started, ground zero, so to speak, but I mean, yeah,
- 41:36to me, I would love to see a interview with him all about like mindset, right?
- 41:40Mm-hmm.
- 41:41Is this phenomenal.
- 41:42So anyway, to close out here, I love that.
- 41:44Once again, you've, you've, you've got the black keys in the book, you've got Bruce Springsteen
- 41:47in the book, right?
- 41:48I do.
- 41:49Yeah.
- 41:50I've got Batman in the book.
- 41:51I've got Spider-Man in the book.
- 41:52That's right.
- 41:53What's not to like?
- 41:54Real quick, tell the story, the origin story of Stan, you know, let's look at that on
- 41:59that.
- 42:00Oh, so that was one of the, because again, I was like geeking out, trying to find these
- 42:05unexpected heroes, these people that's like zero to hero.
- 42:10And when, when, so there's this teenager Stan Lieber, and he won a writing contest, and
- 42:20he won this writing contest like three times in a row.
- 42:24And the editor of the newspaper said, Stan, you really need to be a writer.
- 42:29So, you know, I think he's like 19 years old or something like that.
- 42:32He's at a high school.
- 42:33He doesn't know what to do.
- 42:34He keeps applying for jobs.
- 42:35And the only job he could get was at this little comic book company.
- 42:41And he was so embarrassed to be writing.
- 42:45He said, I don't even want to use my name.
- 42:48Do not call me Stan Lieber, call me Stan Lee.
- 42:53And here he was 19 years old.
- 42:55And the creative team of the comic book company quit.
- 43:00And the owner of the company said, all right, Stan, it's you.
- 43:04And that's how we, you know, became, this is the guy, you know, at the right at the foundation
- 43:10of the Marvel universe, Marvel comics, Stan Lee and, and it's these random things.
- 43:18And it was not his plan.
- 43:19It was not his strategy.
- 43:21He was embarrassed to be there.
- 43:23But that was the click moment.
- 43:26That was the initial this random thing that happened that created a legend.
- 43:31And that's that opportunity is there for everybody.
- 43:34You just have to be aware that these random opportunities are coming at us all the time.
- 43:40And then being willing to jump in and go for it when that opportunity presents itself.
- 43:46Well, I'm going to close out on this just because it's a reminder, I think for my people,
- 43:49because this is relevant to what most of my listeners are trying to do.
- 43:52So you're quote from Bruce Springsteen, getting an audience is hard, sustaining an audience is
- 43:57hard.
- 43:58It demands a consistency of thought, a purpose, and a action over a long period of time.
- 44:05That's social media success 101 right there.
- 44:07It really is.
- 44:08It's successful with anything.
- 44:10And unfortunately, there's this mythology that pervades social media, especially in this era of
- 44:19influencers that, oh my gosh, it's like striking oil that all I have to do is do this and be
- 44:28at the right place at the right time.
- 44:30And it's really never that way that you just have to commit.
- 44:35You have to just keep on plugging a little bit just like Bruce, right?
- 44:40Bruce work.
- 44:41I saw Bruce when I was a teenager playing at a ballroom at a university, right?
- 44:49He's playing in front of probably two or three hundred people.
- 44:53And that's really when my life long obsession, not obsession, but really love and devotion
- 44:58of Bruce Springsteen started.
- 45:00And I mean, he was not an overnight success.
- 45:03He was one album away from us, never hearing of him again.
- 45:11He had to make born to run work or was going to be over for him.
- 45:15But he had worked for years and years and years, playing the ballrooms, playing the dive bars
- 45:23before he made it.
- 45:24And that's an analogy for all of our careers and all of our lives.
- 45:29It's constancy of purpose.
- 45:31Absolutely.
- 45:32And remember, again, from your book, everything good and great starts with something small.
- 45:36Right. Take that first step.
- 45:39Exactly.
- 45:40And take the next step of getting Mark's book, Cumulative Advantage.
- 45:44We're going to put links in the show notes, Cumulative Advantage,
- 45:47how to build momentum for your ideas, business, and life against all odds.
- 45:51Mark, I know you're a busy man, especially today.
- 45:53I can't thank you enough for being here.
- 45:54Jeff, thank you so much.
- 45:56And I want to just tell you how much I appreciate the preparation you put into these shows
- 46:03and the great questions that you ask.
- 46:05And I know that your audience really appreciates it.
- 46:08And as someone that does a lot of shows, that makes a lot of difference.
- 46:12And I hope you're rewarded for that.
- 46:14Great job.
- 46:15I appreciate it very much.
- 46:16I try and remain one of those elements is constantly curious.
- 46:19You know, for you.
- 46:20Thanks, Jeff.
- 46:21You bet.
- 46:22All right.
- 46:22So listeners, you know what to do if you like this episode.
- 46:24Hey, leave us a review and I appreciate you tuning in.
- 46:26As always, we'll see you on the next one.
- 46:29Bye for now.
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