Dave Hansen (Global Advocacy Marketing Director at LRN) on Building and Nurturing Customer Advocacy and Community

The Peerbound Podcast · Dec 5, 2023 · 33m

In this episode, Dave Hansen, the Global Advocacy Marketing Director at LRN, shares his unique journey from driving the Red Bull van in college to his current role building advocacy and community within the business world. He highlights his strategies for nurturing customer relationships, his perspective on the importance of customer sentiment through Net Promoter Score and CSAT, and the value of internal collaboration within an organization. This informative discussion is sprinkled with exciting stories from Hansen's early days influencing his career path. He also gives his perspectives on…