Latest / It’s All Your Fault: High Conflict People
REBROADCAST: Using BIFF Responses
REBROADCAST
In today’s episode, we talk about how to tackle hostile communications with BIFF Responses.
What is a hostile communication? It usually contains blame and personal attacks. You read it. Your heart rate doubles. You either want to blast back or instantly delete. Mostly, you never want to hear from that person again. It was far less common pre-electronic communication. Now it’s a matter of daily life, especially on social media or even more so when the communication is coming from someone with a high conflict personality.
The challenge with dealing with HCPs, or people with High…
The skinny
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