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How We Improve Service and Profits with AI - Roman Pedan, Kasa
In this episode, Roman Pedan, the Founder and CEO of Kasa, explains how the company uses cutting-edge artificial intelligence (AI) technology to improve the guest experience and drive operational efficiency.
Listeners will learn:
Operational Transformation: Understand the specific AI tools Kasa employs, including large language models, to streamline operations, from categorizing guest inquiries to prioritizing urgent requests.
Guest Experience Enhancement: Explore how AI contributes to improving the guest experience by providing quick and accurate responses to inquiries, improving overall…
The skinny
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