97. Developing Relentless Empathy to Navigate Team Challenges
What if the greatest skill for navigating team conflict isn't better communication—it's relentless empathy?
In this episode, Dr. Lola Gershfeld and Polina explore why empathy is one of the most important skills leaders, managers, HR professionals, and L&D practitioners can develop to create emotionally safe, high-performing teams.
When team members become frustrated, defensive, or withdrawn, it's easy to react to their behavior. But what if that behavior is simply a signal that they're struggling?
You'll learn why empathy isn't just a personality trait—it's a skill that can be developed. Like…
The skinny
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