Latest / Shawna and LaLa: Life Beyond The Mic / End of the World and Politeness

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End of the World and Politeness · Shawna and LaLa: Life Beyond The Mic

• 0:00
  Speaker 1: From the heart of the city, where the beat meets
• 0:03
  Speaker 1: the rhythm of your day. It's shawna m.
• 0:14
  Speaker 2: What's up.
• 0:14
  Speaker 3: You're listening to Shauna and Lalla. Check us out at
• 0:17
  Speaker 3: Shauna and Lala dot com on all social media platforms
• 0:21
  Speaker 3: at Shauna and Lalla. You could follow me on Instagram
• 0:26
  Speaker 3: at the Real Shorta.
• 0:27
  Speaker 2: May and check me out at Bella Underscore Lalla one
• 0:31
  Speaker 2: two five.
• 0:32
  Speaker 3: What a crazy week it has been with this winter weather.
• 0:37
  Speaker 3: I am completely over winter.
• 0:39
  Speaker 2: I know, I don't think I'm ever happy any winter,
• 0:42
  Speaker 2: but this winter for some reason, seems just dreadful. It's
• 0:46
  Speaker 2: been horrible. It's been cold, it's been disgusting, dreary, every
• 0:51
  Speaker 2: other you know, negative adjective I can think of. It's
• 0:54
  Speaker 2: just horrible.
• 0:55
  Speaker 3: And we are getting more snow tonight supposedly yep, and
• 1:00
  Speaker 3: then I guess over the weekend we're supposed to get
• 1:03
  Speaker 3: snow too.
• 1:04
  Speaker 2: So yeah, it's crazy. And it's just been so cold
• 1:07
  Speaker 2: because looking back on my memories, some days during February
• 1:12
  Speaker 2: even December January, we're warm because I had my windows open,
• 1:16
  Speaker 2: or I went on a hike actually last year around
• 1:18
  Speaker 2: this time because it was nice out. So this this
• 1:21
  Speaker 2: has just been relentless. It's like not getting warmer. It's
• 1:24
  Speaker 2: really horrible, it really is.
• 1:26
  Speaker 3: And what's even worse is my dad is in Florida.
• 1:29
  Speaker 2: Ohuckie.
• 1:31
  Speaker 3: You know, they're having really good weather where he's at,
• 1:34
  Speaker 3: and he's on his boat fishing and he sends me
• 1:38
  Speaker 3: pictures you know, of him catching fish and you know,
• 1:41
  Speaker 3: of the lakes that he's on. And he texted me
• 1:45
  Speaker 3: last night it's gonna be eighty degrees tomorrow. I'm going
• 1:48
  Speaker 3: on the boat. I'm like, yeah, not here, he goes.
• 1:50
  Speaker 3: I know, I'm like, rub it in.
• 1:52
  Speaker 2: He goes, yep, Yeah, making you jealous. It's not it's
• 1:55
  Speaker 2: not fair, No, not at all.
• 1:57
  Speaker 3: Next time he'll have to take me with him.
• 1:59
  Speaker 2: Yeah, take out everybody. I'm ready to book a vacation.
• 2:02
  Speaker 2: I said, that's my husband. And what's worse for me
• 2:04
  Speaker 2: is that this winter's been so cold. But if you're
• 2:07
  Speaker 2: in New York State, the electric bills are just crazy.
• 2:10
  Speaker 2: It's like hit or miss for people. If you're online,
• 2:13
  Speaker 2: all you see is either groups being made or people saying, hey,
• 2:16
  Speaker 2: is anyone else's electric bill super high? I don't understand
• 2:19
  Speaker 2: what's going on. You know, it's usually around two hundred,
• 2:22
  Speaker 2: but now it's six hundred, it's seven hundred, it's eight hundred,
• 2:25
  Speaker 2: and it's absolutely insane. And unfortunately, I am one of
• 2:29
  Speaker 2: those people who have my electric bill has just skyrocketed
• 2:33
  Speaker 2: for no apparent reason, and I'm not getting any answers.
• 2:36
  Speaker 2: So with this winter cold, my husband is freaking out
• 2:39
  Speaker 2: and keeping the temperature at fifty nine. Now now we're
• 2:42
  Speaker 2: down to fifty nine degrees in the house.
• 2:43
  Speaker 3: You were down to sixty three, Yes, we were at
• 2:46
  Speaker 3: sixty three.
• 2:46
  Speaker 2: And when the when the electric bill came back even
• 2:49
  Speaker 2: higher this month, it was in the eight hundreds, he
• 2:51
  Speaker 2: lowered it down to fifty nine now, and I'm like,
• 2:54
  Speaker 2: obviously it's not something that we're doing. Something has to
• 2:58
  Speaker 2: be wrong, because there's no way should be getting charged
• 3:01
  Speaker 2: eight hundred and something dollars when we're keeping the heat
• 3:03
  Speaker 2: at sixty three degrees every day like this is it's
• 3:06
  Speaker 2: just not fair. I hate it.
• 3:09
  Speaker 3: Yeah, everyone seems to be complaining, But like I told
• 3:12
  Speaker 3: you earlier, I would really call the geo thermal people. Yeah,
• 3:17
  Speaker 3: I don't know, you know, since your electric company isn't
• 3:20
  Speaker 3: doing anything.
• 3:21
  Speaker 2: Yeah, but it seems like no one's electric company is
• 3:23
  Speaker 2: doing anything and Geothermal that is on our list to call.
• 3:27
  Speaker 2: We're gonna try a different bunch of different avenues. But
• 3:30
  Speaker 2: right now there's a group online for our area saying, hey,
• 3:34
  Speaker 2: you know, it's about your electric bill being astronomical, and
• 3:37
  Speaker 2: they're doing a class action lawsuit. And now Blaize Gomez
• 3:41
  Speaker 2: is actually looking to interview people. So I'm gonna contact
• 3:44
  Speaker 2: her about their electric bills because this is just something
• 3:47
  Speaker 2: is not right. And the crazy thing is it's our
• 3:50
  Speaker 2: delivery fee. If you look at our electric bill, it's
• 3:53
  Speaker 2: like our electric bill is two eighty four, which is reasonable,
• 3:56
  Speaker 2: but the delivery free fee is almost five hundred dollars.
• 4:00
  Speaker 2: It was like four eighty seven for a delivery fee,
• 4:03
  Speaker 2: and they said that the delivery fee is, you know,
• 4:06
  Speaker 2: money that's going towards the power lines and the workers
• 4:09
  Speaker 2: doing the power lines. And we're getting our energy now
• 4:12
  Speaker 2: from Canada and in other states because they shut down
• 4:16
  Speaker 2: Indian Point, so now we're getting that's a delivery fee
• 4:19
  Speaker 2: to get our electric from Canada or for Pennsylvania. It's
• 4:22
  Speaker 2: absolutely absurd and I don't people are not going to
• 4:25
  Speaker 2: be able to afford it. And like my husband says,
• 4:27
  Speaker 2: it's not a bill that you can just stop paying,
• 4:30
  Speaker 2: you know, because with like if it was like a
• 4:31
  Speaker 2: credit card or a car, he'd be like, screw it,
• 4:34
  Speaker 2: just stop paying it. We can't afford it, you know,
• 4:36
  Speaker 2: let them. They can't do anything. But with your electric
• 4:38
  Speaker 2: you need it. You need electric, you know, so well
• 4:42
  Speaker 2: that's how they get you exactly. So yeah, it's it's
• 4:46
  Speaker 2: it sucks that this winter is so cold and that
• 4:49
  Speaker 2: now we're having these issues with electric that my husband
• 4:51
  Speaker 2: is pinching pennies and keeping it at fifteen nine degrees.
• 4:55
  Speaker 2: So I'm looking forward to summer more than ever to
• 4:58
  Speaker 2: get some warmth.
• 5:00
  Speaker 3: I just can't believe that these companies are getting away
• 5:04
  Speaker 3: with it. You know, They've had senators and legislators look
• 5:09
  Speaker 3: into it, and it's been going on for a few
• 5:11
  Speaker 3: years now.
• 5:12
  Speaker 2: Yeah, and it never really affected us until the past
• 5:16
  Speaker 2: two years, i'd say. And it's getting worse now. Our
• 5:19
  Speaker 2: next month's bill is thirteen hundred dollars we have to pay,
• 5:22
  Speaker 2: and it makes us sick to our stomach. You know,
• 5:25
  Speaker 2: that's just insane. That's like a rent payment, you know,
• 5:29
  Speaker 2: for electric, and we're never home. We both work and
• 5:32
  Speaker 2: we hardly keep things on. My dad has a four
• 5:35
  Speaker 2: thousand square foot house. I was on the phone with
• 5:37
  Speaker 2: him today. He lives in the area. He has a
• 5:40
  Speaker 2: four thousand square foot house that has drafts, was built
• 5:43
  Speaker 2: in the nineties. His electric bill, the highest it gets
• 5:46
  Speaker 2: is one hundred and seventy one hundred and seventy dollars
• 5:49
  Speaker 2: for our four thousand square foot house. Meanwhile, my house
• 5:52
  Speaker 2: is like, I think, twenty one hundred square foot. It's
• 5:55
  Speaker 2: brand new. It's insulated with that the foam, so it's
• 5:58
  Speaker 2: really insulated. Well, we have geothermal, and my electric bill
• 6:02
  Speaker 2: is thirteen hundred dollars a month. Get the get out
• 6:06
  Speaker 2: of here.
• 6:06
  Speaker 1: You know.
• 6:07
  Speaker 2: That's it's a scam. It's really and I'm so frustrated.
• 6:10
  Speaker 3: You know, I really I think there is something wrong
• 6:13
  Speaker 3: with your electric It could be thermal. What are your
• 6:17
  Speaker 3: neighbors saying?
• 6:18
  Speaker 2: Theirs was the highest it's been this this month, but
• 6:21
  Speaker 2: they're still lower than us. They're in the four.
• 6:23
  Speaker 3: Hundreds so and their houses are.
• 6:26
  Speaker 2: Geothermal too, bigger, Yeah, and they were all built the
• 6:30
  Speaker 2: same time, so yeah, it could be something wrong with
• 6:32
  Speaker 2: We'll have it checked out. But then what about all
• 6:34
  Speaker 2: the other people in the area who are saying their
• 6:36
  Speaker 2: bill went from two hundred to now it's eight hundred
• 6:38
  Speaker 2: or nine hundred. So I'm like, are they picking and
• 6:41
  Speaker 2: choosing who they want to scam or who they want
• 6:43
  Speaker 2: to try and get money from? You know, I don't know.
• 6:45
  Speaker 3: I mean you don't. You don't know because we me
• 6:48
  Speaker 3: and you, I think, have the same company and my
• 6:51
  Speaker 3: bill is nowhere near that.
• 6:53
  Speaker 2: No, you're good. You're good, like no rhyme or reason
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  Speaker 2: for it. So I'm gonna contact Blaze Gomez, she's a
• 7:00
  Speaker 2: local reporter for a new station, and we're gonna do
• 7:02
  Speaker 2: the New York State audit that you sent me, where
• 7:04
  Speaker 2: they're gonna come into our house and see where the
• 7:06
  Speaker 2: electricity you know, how much electric we're using. And the
• 7:10
  Speaker 2: final route for us is solar. I'm gonna try and
• 7:13
  Speaker 2: see if solar would work because we used to have
• 7:15
  Speaker 2: solar in our old house and our electric bill was
• 7:17
  Speaker 2: zero dollars. But we shouldn't have to do all this,
• 7:19
  Speaker 2: Like we have geothermal. We paid a lot of money
• 7:22
  Speaker 2: for geothermal that is supposed to be so it keeps
• 7:25
  Speaker 2: your electric bill down and it's really great. You know,
• 7:27
  Speaker 2: you're not using oil, you're not using propane, you're using
• 7:30
  Speaker 2: the ground. I don't know, but yeah, it could be
• 7:33
  Speaker 2: something wrong with the system. It's just hopefully we get
• 7:36
  Speaker 2: to the bottom of it before we freeze. Me and
• 7:39
  Speaker 2: the kids are gonna freeze to death anyway. So I
• 7:43
  Speaker 2: saw a post on the mom's group that really like
• 7:45
  Speaker 2: struck a chord with me, and the mom had written
• 7:48
  Speaker 2: for people that work with the public. When someone says
• 7:51
  Speaker 2: thank you, why don't you say you're welcome? And she's
• 7:55
  Speaker 2: been seeing this more and more and I'm like, yeah, like,
• 7:57
  Speaker 2: I don't know if you deal with this, show it,
• 7:59
  Speaker 2: but every time, usually it's at fast food places or
• 8:02
  Speaker 2: the grocery store. I go to the window, I'm like, hey,
• 8:06
  Speaker 2: you know, they give me my food, I'm like, thank
• 8:08
  Speaker 2: you so much, and they just shut the window. They
• 8:10
  Speaker 2: like they don't even interact with you, you know, they don't
• 8:13
  Speaker 2: even say hi. When you pull up, I'm like hey,
• 8:16
  Speaker 2: and they hand you your bag and then like thank
• 8:18
  Speaker 2: you so much, shut the window. And it happens more
• 8:22
  Speaker 2: than just one time. It's happened so many times, and
• 8:24
  Speaker 2: I'm like, what the hell you know, So I'll usually
• 8:26
  Speaker 2: like say you're loocal, you know, like stupidly, or the
• 8:29
  Speaker 2: grocery store. But yeah, so this mom wrote that, and
• 8:32
  Speaker 2: some people were agreeing or her like, yeah, I hate that.
• 8:35
  Speaker 2: They should know better. It's rude, it's disrespectful, and of
• 8:39
  Speaker 2: course you're gonna have some of the people who are like,
• 8:43
  Speaker 2: I don't see a problem with it. What's the problem
• 8:45
  Speaker 2: with it? You know? And so I went back and
• 8:48
  Speaker 2: forth with this woman because she said to me, I
• 8:52
  Speaker 2: don't see a problem with it, and you know, can
• 8:55
  Speaker 2: someone explain why it matters if someone says you're welcome
• 8:57
  Speaker 2: back to you. Yeah, it's rude, it's it's ridiculous. So
• 9:01
  Speaker 2: I'm like, can someone explain it? Okay, So I explained
• 9:05
  Speaker 2: to her. I'm like, it's something that it's just common
• 9:08
  Speaker 2: courtesy decency that you're you should be taught from a
• 9:10
  Speaker 2: young age to say you're welcome or hi or thank you,
• 9:14
  Speaker 2: and especially if you're going to work in anything customer
• 9:17
  Speaker 2: service related or with the public, you should that's just
• 9:21
  Speaker 2: part of the job. Hi, Hello, how's your day, thank you,
• 9:24
  Speaker 2: You're welcome. That's just it's just normal, like that's what
• 9:27
  Speaker 2: you're supposed to do. And this woman was arguing with
• 9:31
  Speaker 2: me that you know that you shouldn't have to do that,
• 9:33
  Speaker 2: that that these fast food workers are they're working hard
• 9:39
  Speaker 2: and they're mentally drained, and they don't have the energy
• 9:42
  Speaker 2: to say to have to say you're welcome, like this
• 9:46
  Speaker 2: is what she's telling me, Like that they don't they're
• 9:49
  Speaker 2: not there to seek You shouldn't be seeking gratitude, So
• 9:53
  Speaker 2: you shouldn't be saying, you know, thank you to them
• 9:55
  Speaker 2: or whatever, and they shouldn't say you're welcome to you.
• 9:57
  Speaker 3: Then they shouldn't be working in that field. I mean
• 10:00
  Speaker 3: customer service.
• 10:02
  Speaker 2: You need to be friendly, exactly so, And that's what
• 10:06
  Speaker 2: I said to her. And I'm like, every time I
• 10:08
  Speaker 2: go to, you know, a dunkin Donuts or another fast food,
• 10:11
  Speaker 2: they're just plain miserable. And it's unfortunately, it's a lot
• 10:13
  Speaker 2: of the younger generation. It's these younger kids. And I
• 10:17
  Speaker 2: don't know what is up with this generation. And I
• 10:19
  Speaker 2: hate that, Like our parents probably said that about us,
• 10:21
  Speaker 2: But are they not being taught these just common just
• 10:25
  Speaker 2: common courtesy and decency and respect for anybody, and especially
• 10:29
  Speaker 2: when you get you're in a job. And I just
• 10:32
  Speaker 2: I'm tired of the excuses. I feel like nowadays everything
• 10:36
  Speaker 2: is an excuse. There's an excuse for everything, and we
• 10:39
  Speaker 2: have to understand and be like, oh, okay, Yeah, they're
• 10:41
  Speaker 2: not saying you're welcome because they slept wrong, or they
• 10:45
  Speaker 2: they had to pick too many fries out of the
• 10:47
  Speaker 2: fry basket today and we shouldn't expect them to say
• 10:49
  Speaker 2: you're welcome. More high like, no, that's b s. You
• 10:53
  Speaker 2: have to to do your job right, have some respect
• 10:57
  Speaker 2: for your job and for your customers, because at the
• 10:59
  Speaker 2: end of the day, customers are how you get paid.
• 11:01
  Speaker 2: So you know your boss, yes, your boss is paying
• 11:04
  Speaker 2: you and that business, but they're able to pay you
• 11:07
  Speaker 2: because you have customers coming to your window or coming
• 11:09
  Speaker 2: to the grocery store. So it's not like you know.
• 11:13
  Speaker 2: And when I said it to the girl, she's like,
• 11:14
  Speaker 2: so it's a power trip. It's a power trip from
• 11:17
  Speaker 2: you then that you want these people to say you're welcome,
• 11:20
  Speaker 2: And no it's not. I get where she's going with that,
• 11:24
  Speaker 2: but no, it's it's just just common decency and respect.
• 11:29
  Speaker 2: You're in a job, if you if that's a job
• 11:30
  Speaker 2: you chose this, these are things that you should know
• 11:33
  Speaker 2: how to do and you should do them, and a
• 11:35
  Speaker 2: boss should be telling you like, that's what you're supposed
• 11:38
  Speaker 2: to do.
• 11:38
  Speaker 3: Yeah, I was just gonna say you know, if I
• 11:41
  Speaker 3: was the boss of let's say McDonald's and somebody wasn't
• 11:44
  Speaker 3: being respectful or friendly, I would have a talk with them,
• 11:48
  Speaker 3: you know. And these kids these days, you know, they
• 11:51
  Speaker 3: don't want to work. They want everything handed to them.
• 11:55
  Speaker 3: And that is the problem with society these days. My
• 11:59
  Speaker 3: opinion is that the parents these days, they just hand
• 12:03
  Speaker 3: their kids whatever they want and they're not held accountable.
• 12:07
  Speaker 3: You know, I see it all the time in the
• 12:08
  Speaker 3: mom's group. Oh, the teacher called home. You know, my
• 12:12
  Speaker 3: kid is being disrespectful and being bad. I don't think
• 12:15
  Speaker 3: it warranted for a call home. No, your child is
• 12:18
  Speaker 3: being a boy. They tried to handle it in school.
• 12:21
  Speaker 3: It was multiple times. A call is warranted home so
• 12:25
  Speaker 3: that you could teach your child how to act in public.
• 12:29
  Speaker 3: I mean, it's just crazy. It drives me nuts.
• 12:33
  Speaker 2: Yeah, that's an issue. There's no accountability. There's no accountabilities. No, no,
• 12:36
  Speaker 2: my kid wouldn't do that, or don't talk to my
• 12:38
  Speaker 2: kid like that, or how dare you? No, there needs
• 12:43
  Speaker 2: to be accountability. We need to be teaching our children
• 12:46
  Speaker 2: and these basic foundations of just being in society and
• 12:50
  Speaker 2: socializing and working with other human beings and being around
• 12:54
  Speaker 2: other human beings. And again we always say it the internet,
• 12:57
  Speaker 2: social media, phones, computers, Tablet says, taken that away from
• 13:02
  Speaker 2: this newer generation. It started once, you know, we had
• 13:06
  Speaker 2: we were kind of the first generation with the Internet,
• 13:09
  Speaker 2: and it's just gotten worse and worse, and the social
• 13:11
  Speaker 2: anxiety is out there, and yeah, like I don't know,
• 13:16
  Speaker 2: I teach my kids. My kids, as you know, are
• 13:18
  Speaker 2: very polite, even my toddler she's three, and since she
• 13:21
  Speaker 2: was two, she says, please, thank you. You're welcome to
• 13:24
  Speaker 2: strangers to me for anything, Like I gave her breakfast
• 13:28
  Speaker 2: this morning. That's just something I have to do right
• 13:30
  Speaker 2: as her mother, And she said, thank you, mommy, You're
• 13:32
  Speaker 2: the best mommy for something that I'm supposed to be
• 13:35
  Speaker 2: doing and feeding my child. But this is how you
• 13:37
  Speaker 2: raise your children, right. You teach them from a young
• 13:40
  Speaker 2: age how to interact with people and how to show
• 13:44
  Speaker 2: appreciation and how to be respectful. And we're losing that.
• 13:48
  Speaker 2: And I hope if parents are listening, like you have
• 13:51
  Speaker 2: to instill that in your children, especially if they're getting
• 13:53
  Speaker 2: a job, they have to know how to work with
• 13:55
  Speaker 2: the public, and if they can't, then they cannot work
• 13:58
  Speaker 2: in the public. They have to find a job where
• 14:00
  Speaker 2: they're behind the scenes or you know what I mean,
• 14:03
  Speaker 2: like working from home in their bedroom, or.
• 14:06
  Speaker 3: If they do work at McDonald's, go work in the
• 14:08
  Speaker 3: kitchen flipping burgers where you're not dealing with the public.
• 14:13
  Speaker 3: You know. But then you brought up about the moms,
• 14:15
  Speaker 3: and now I saw a report that parents are going
• 14:20
  Speaker 3: to job interviews with their child.
• 14:22
  Speaker 2: How are you kidding me? I mean, I don't want
• 14:26
  Speaker 2: to change your story, but do you remember the story
• 14:28
  Speaker 2: about my husband interviewing the younger generation for a police
• 14:33
  Speaker 2: a police position. He's a police officer, so he's hiring
• 14:36
  Speaker 2: a police officer and this kid was just out of
• 14:39
  Speaker 2: college and they had it all set up and the
• 14:42
  Speaker 2: kid calls him and my husband picks up the phone
• 14:44
  Speaker 2: and he's like, hey, I know, we have an interview today,
• 14:46
  Speaker 2: but I want my friends were going to the beach.
• 14:49
  Speaker 2: They're going to Jersey Shore, and I wanted to go,
• 14:52
  Speaker 2: so can we like FaceTime from the beach for the interview?
• 14:55
  Speaker 2: And my husband was like, excuse me. He's like, you know,
• 14:59
  Speaker 2: I'll go somewhere quiet. I'll go, you know, go to
• 15:01
  Speaker 2: our car, but can I face time from the beach?
• 15:03
  Speaker 2: And my husband said that's all right, well we'll reschedule,
• 15:06
  Speaker 2: and you know, he didn't reschedule because he's like, could
• 15:09
  Speaker 2: you imagine that kid as an employee, as a police officer.
• 15:12
  Speaker 2: Do you think for a job that serious that interviewing
• 15:16
  Speaker 2: to cancel or not cancel the interview, but not come
• 15:19
  Speaker 2: in person dressed up nice? You're gonna interview from the
• 15:21
  Speaker 2: beach in your your bathing suit while you're partying with
• 15:24
  Speaker 2: your friends like that. Oh yeah, that that's the right
• 15:27
  Speaker 2: thing to do.
• 15:27
  Speaker 3: I do remember you telling me that I just I
• 15:31
  Speaker 3: have no words. You can't make this shit up. You
• 15:34
  Speaker 3: really can't.
• 15:35
  Speaker 2: No, And this is our future generation of workers. It's
• 15:39
  Speaker 2: really bad. I think it's like the worst it's ever
• 15:41
  Speaker 2: been with the how these kids think it's okay, and
• 15:43
  Speaker 2: like it's from mommy and daddy babying them. It's from
• 15:46
  Speaker 2: mommy and daddy saying, oh, it's okay, it's okay, it's okay.
• 15:49
  Speaker 2: And like you said, now they're going to interviews with
• 15:51
  Speaker 2: their kids. Maybe they have to because they're look at
• 15:54
  Speaker 2: that right there. Maybe that kid needed his mommy or
• 15:56
  Speaker 2: daddy with them. They say, yoh, no, you need to
• 15:58
  Speaker 2: go in get dressed up in a suit and be
• 16:00
  Speaker 2: presentable and professional and sit down with that you know,
• 16:03
  Speaker 2: that person, an interview with them, not from the party
• 16:06
  Speaker 2: of the you know, partying on the beach, Like, oh
• 16:09
  Speaker 2: my god, Shauna.
• 16:10
  Speaker 3: So you had an interesting week this week. I totally
• 16:13
  Speaker 3: forgot you were interviewed by a local magazine for your
• 16:18
  Speaker 3: prepping skills. I'm pretty sure all of our listeners know
• 16:22
  Speaker 3: Lala is crazy. She preps like no tomorrow, she hates aliens,
• 16:29
  Speaker 3: and she is afraid of the end of the world.
• 16:31
  Speaker 2: Yep, that's me. Yeah, so I've talked about it on
• 16:35
  Speaker 2: the show. Before I came from My father was a prepper.
• 16:39
  Speaker 2: He wasn't a crazy prepper, but he always talked about
• 16:41
  Speaker 2: end of the world scenarios, or even if it wasn't
• 16:44
  Speaker 2: end of the world, it was like, hey, shelter in
• 16:46
  Speaker 2: place type scenarios or natural disaster scenarios where things are
• 16:50
  Speaker 2: gonna be closed down and you need to be prepared.
• 16:51
  Speaker 2: So I took a little everything of what my dad
• 16:54
  Speaker 2: taught me, and then I kind of went crazy with
• 16:56
  Speaker 2: it a bit. But yeah, so I have been prepping
• 16:59
  Speaker 2: for years now, slowly getting little supplies here and there,
• 17:03
  Speaker 2: stocking up my can good, stocking up water in the basement,
• 17:07
  Speaker 2: you know, just little things like that. And after everything
• 17:11
  Speaker 2: went crazy the last few years with COVID, and you
• 17:14
  Speaker 2: saw how you couldn't get items. You went to the
• 17:16
  Speaker 2: grocery store and the grocery store is empty. Like I
• 17:19
  Speaker 2: remember how scared I was going into my local grocery
• 17:21
  Speaker 2: store seeing everyone because the mask weren't out yet, people
• 17:25
  Speaker 2: wrapping their face and whatever they had at their house,
• 17:27
  Speaker 2: you know. And then all all the shells were empty,
• 17:31
  Speaker 2: all the meat, the meat was gone, the eggs were gone,
• 17:33
  Speaker 2: the milk was gone, cereals were gone, bread was gone.
• 17:36
  Speaker 2: And I'm like what and it was it was petra
• 17:39
  Speaker 2: Like I was petrified, and I'm like, this is it's
• 17:41
  Speaker 2: it's happening. My favorite line, it's happening. So I was
• 17:46
  Speaker 2: luckied enough to have a stash of things. The only
• 17:49
  Speaker 2: thing I didn't have was toilet paper back then. But anyway,
• 17:52
  Speaker 2: so flash forward now that that movie came out the
• 17:56
  Speaker 2: I think it was the Last of Us. I can't
• 17:58
  Speaker 2: remember what it was called, but it was a lot
• 18:00
  Speaker 2: of people got scared watching that, and it's like, hey,
• 18:02
  Speaker 2: how can I prep? So I help people and I
• 18:05
  Speaker 2: tell them what to do. And a local magazine saw
• 18:07
  Speaker 2: it's called Dirt Magazine and they interviewed me, so it
• 18:11
  Speaker 2: was really cool. She came and she took pictures of
• 18:13
  Speaker 2: all my supplies, mainly for my go bag. So I
• 18:16
  Speaker 2: had my go bag and I showed her everything that
• 18:18
  Speaker 2: was in it and it explained to her like what
• 18:20
  Speaker 2: to do in those scenarios. So yeah, it's really important,
• 18:24
  Speaker 2: and we're gonna post the video of it up and
• 18:26
  Speaker 2: then I'll share the article when it comes out. But basically, guys,
• 18:30
  Speaker 2: like we don't know what's going on in the world
• 18:32
  Speaker 2: right now. Everything is crazy. Politics are crazy, the climate's
• 18:35
  Speaker 2: crazy right now. So you should always be prepared and
• 18:38
  Speaker 2: you know, definitely have an emergency bag. Either it could
• 18:42
  Speaker 2: be a suitcase, a Duffel bag, a book bag, whatever
• 18:44
  Speaker 2: works for your family, whatever is easy and can carry everything.
• 18:48
  Speaker 2: That's great. My family, we have a book bag for
• 18:50
  Speaker 2: each person and then we have a Duffel bag full
• 18:52
  Speaker 2: of three days worth of clothes so that you can
• 18:55
  Speaker 2: wash them, rotate them, and you know, just I'm gonna
• 18:58
  Speaker 2: post up a video of everything you should have in it.
• 19:00
  Speaker 2: But it's best to start now. Be prepared, have a plan,
• 19:04
  Speaker 2: like I told the girl who was interviewing me, have
• 19:06
  Speaker 2: a plan if something goes down, especially an EMP attack,
• 19:09
  Speaker 2: which could happen either from our government or another country.
• 19:13
  Speaker 2: It's where the grid goes down, or or if there's
• 19:15
  Speaker 2: a natural disaster where we have no electricity. You have
• 19:18
  Speaker 2: to be prepared for that. You're not gonna be able
• 19:20
  Speaker 2: to contact family, friends, anybody to say hey, we're here,
• 19:23
  Speaker 2: we're going there, are you okay. You're not gonna have
• 19:27
  Speaker 2: there's not gonna be electricity for gas pumps. You're not
• 19:29
  Speaker 2: gonna have guests. You can't use credit cards or Venmo
• 19:31
  Speaker 2: or anything to get to buy anything. You are not
• 19:34
  Speaker 2: gonna have electricity or running water. So be prepared, prepare
• 19:38
  Speaker 2: for those things. Have a plan with your family and friends. Hey,
• 19:40
  Speaker 2: if something goes down, don't come to my house, We'll
• 19:43
  Speaker 2: come to you, or here's our meeting spot. Things like
• 19:46
  Speaker 2: don't take highways, stick on back roads because highways are
• 19:49
  Speaker 2: going to be swamped or closed down or just jam
• 19:51
  Speaker 2: packed where you can't get through. So just little things
• 19:54
  Speaker 2: like that I talked about in the interview. And I'm
• 19:57
  Speaker 2: gonna through the show, you know, the weeks of the show.
• 19:59
  Speaker 2: I'm gonna go in some detail on things and on
• 20:01
  Speaker 2: our Instagram, So keep on eye on that, keep an
• 20:04
  Speaker 2: eye out for the video, and if you ever have
• 20:06
  Speaker 2: any questions, you can reach out to me. I'm pretty
• 20:08
  Speaker 2: knowledgeable on it. I think I would say that, but
• 20:11
  Speaker 2: I'm definitely pretty knowledgeable on it and crazy, So both
• 20:15
  Speaker 2: of those things come in handy.
• 20:17
  Speaker 3: My mom kind of grew up the same way, and
• 20:19
  Speaker 3: she instilled that in me to always be prepared. I
• 20:22
  Speaker 3: have a solar flashlight, I have one of those crank radios,
• 20:27
  Speaker 3: wind up radios. I have travel chargers. I mean you
• 20:31
  Speaker 3: need electric for that to charge them, but I always
• 20:34
  Speaker 3: have one charge just in case. And our whole basement
• 20:38
  Speaker 3: is pretty much full of water and canned tomato sauce
• 20:44
  Speaker 3: just in case. And that came from my grandmother. She
• 20:47
  Speaker 3: was always canning and she thought the world was going
• 20:49
  Speaker 3: to come to an end. She was always, you know, ready,
• 20:53
  Speaker 3: and she had a garden and she just she was
• 20:57
  Speaker 3: ready for the Great depression.
• 20:59
  Speaker 2: But crazy means survival, and that's what I believe. It
• 21:03
  Speaker 2: is crazy. And people look at me, they're like, are
• 21:05
  Speaker 2: you kidding me? Even my husband, my husband thinks I'm nuts.
• 21:07
  Speaker 2: He's like, why are you getting this? Stuff. Why do
• 21:10
  Speaker 2: we have this shit? It's taking up space? And I said,
• 21:12
  Speaker 2: because what just for the what ifs. I'm not overboard
• 21:15
  Speaker 2: like I've seen some preppers and their their basements or
• 21:18
  Speaker 2: they have underground shelters that are full with years worth
• 21:20
  Speaker 2: of food. I don't have that. I probably have enough
• 21:22
  Speaker 2: food to last me two years, maybe maybe a year, probably,
• 21:25
  Speaker 2: But I just want to be prepared because when things
• 21:29
  Speaker 2: go down, you're gonna feel better to know, hey, I
• 21:32
  Speaker 2: have a plan in place. I have enough water for
• 21:34
  Speaker 2: my family to last. I have enough food for my
• 21:36
  Speaker 2: family to last. And I have go bags that I
• 21:39
  Speaker 2: can throw in the car if we have to evacuate
• 21:41
  Speaker 2: our house in two seconds. I have everything I need
• 21:43
  Speaker 2: in these bags in my garage, ready to go. And
• 21:46
  Speaker 2: you'll feel so much better and you don't have to
• 21:49
  Speaker 2: go as crazy as me or other people. Just the
• 21:51
  Speaker 2: go bag can have simple things in it. Medication, you
• 21:54
  Speaker 2: want to make sure you have your pass, support, your license,
• 21:56
  Speaker 2: birth certificates, marriage certificates, some foods now water, and in
• 22:02
  Speaker 2: you know, clothing. That's it. That that's what you want
• 22:05
  Speaker 2: to keep it simple, that's all you need. Me I'm
• 22:07
  Speaker 2: a little crazier, but that's just what I've you know,
• 22:09
  Speaker 2: makes me feel comfortable. So I think everyone should have
• 22:12
  Speaker 2: some sort of plan, and everyone should have some sort
• 22:15
  Speaker 2: of go bag, no matter what. And it doesn't have
• 22:18
  Speaker 2: to be a crazy thing. It's it's a smart thing.
• 22:20
  Speaker 3: We're gonna hop into a exciting interview. We are interviewing
• 22:24
  Speaker 3: Frank Draffy, the executive director of the B and I
• 22:29
  Speaker 3: of the Hudson Valley, and we're gonna find out his
• 22:32
  Speaker 3: thoughts on what he thinks about communication and customer service
• 22:39
  Speaker 3: and these people that just don't have manners. You're listening
• 22:43
  Speaker 3: to Shanna and Lalla. Today on the show, we have
• 22:46
  Speaker 3: Frank Draffly, executive director of B and I, which I
• 22:51
  Speaker 3: am a part of. It is a business networking group
• 22:55
  Speaker 3: and it is very early in the morning, seven am,
• 22:58
  Speaker 3: so you can imagine me rolling out of bed at
• 23:00
  Speaker 3: like six fifty five.
• 23:02
  Speaker 2: Seana is not a morning person, but not at all.
• 23:05
  Speaker 2: I'm glad she's doing it.
• 23:06
  Speaker 3: Yes, but uh, Frank, how did you get started in
• 23:09
  Speaker 3: B and I? You obviously have your own business.
• 23:12
  Speaker 1: Well, first, I want to say that if you're rolling
• 23:14
  Speaker 1: out of bed at six fifty five that I'm really
• 23:16
  Speaker 1: impressed because that's amazing how you show up. You're very lively.
• 23:19
  Speaker 1: The goualty. So I can't get together in five minutes.
• 23:22
  Speaker 1: If you can get to go in five minutes, that's
• 23:23
  Speaker 1: really impressive. So well, you know, I and B and I.
• 23:27
  Speaker 1: I had a I've had a consulting and training company
• 23:30
  Speaker 1: for forever, you know, kind of for thirty something years.
• 23:33
  Speaker 1: And I was down. I lived there, I grew up
• 23:36
  Speaker 1: and was down in Westchester County, right above New York City.
• 23:38
  Speaker 1: And I had somebody come and invite me to a
• 23:42
  Speaker 1: chapter in back invited me to a chapter for six months,
• 23:44
  Speaker 1: and I kept saying no, and then finally I said
• 23:48
  Speaker 1: yes because I was changing some things to my business.
• 23:50
  Speaker 1: So I said, okay, let me see what this is about.
• 23:52
  Speaker 1: And I went to a meeting. And actually I went
• 23:55
  Speaker 1: to the meeting a very negative attitude, like I hadn't
• 23:56
  Speaker 1: gotten there yet, and I was like, what am I doing?
• 23:58
  Speaker 1: This is dumb. I don't think it's gona be any good.
• 24:00
  Speaker 1: But I got there and they impressed the heck out
• 24:02
  Speaker 1: of me how well it was run. It was a
• 24:05
  Speaker 1: very good, strict business agenda. They're very serious what you do.
• 24:09
  Speaker 1: But it was also a very friendly atmosphere. So had
• 24:11
  Speaker 1: that combination of being a great business meeting but a
• 24:14
  Speaker 1: fun place to be. And so I sat there and
• 24:16
  Speaker 1: at the end of the first meeting, I was like,
• 24:18
  Speaker 1: I went from like, this is dumb. I shouldn't have
• 24:20
  Speaker 1: been here. It's at the end of the meeting, I
• 24:21
  Speaker 1: was like, yep, I'll sign up. What do I do?
• 24:22
  Speaker 1: And I joined. I became a member down in Westchester County.
• 24:26
  Speaker 1: And then after about I think it was maybe a
• 24:29
  Speaker 1: year of being in that chapter that was in White
• 24:31
  Speaker 1: Plains is where I was, I wanted to open a
• 24:33
  Speaker 1: chapter in Scarsdale, which is where I lived and had
• 24:36
  Speaker 1: my business. So I opened a chapter there. As the
• 24:38
  Speaker 1: president of that chapter. We grew that chapter to about
• 24:41
  Speaker 1: thirty five thirty seven people, and then I started, you know,
• 24:44
  Speaker 1: running that chapter as the president, and they asked me
• 24:47
  Speaker 1: to be a director down there. At the time, it
• 24:50
  Speaker 1: was called an assistant director, and so I started helping
• 24:52
  Speaker 1: to open chapters and fixed chapters and make chapters better.
• 24:56
  Speaker 1: And I really loved the whole concept of B and
• 24:58
  Speaker 1: I and what it was. I loved the pilosophy of
• 25:00
  Speaker 1: givers gain philosophy of that you grow your business, but
• 25:04
  Speaker 1: you do it by helping others. So I love that,
• 25:06
  Speaker 1: and then I ended up at about another year, so
• 25:08
  Speaker 1: I was going to move up here to where I
• 25:10
  Speaker 1: am now up in the Hudson Mid Hudson Valley area.
• 25:12
  Speaker 1: I was moving up to the Dutchess County. There was
• 25:14
  Speaker 1: no B and I up here, so I said, jeez,
• 25:16
  Speaker 1: I love to be involved in this, and it's a franchise.
• 25:18
  Speaker 1: So I bought the franchise for the mid Hudson Valley
• 25:21
  Speaker 1: area and that was actually as of now, it's thirty
• 25:23
  Speaker 1: years ago. As of now, we started this our thirtieth
• 25:27
  Speaker 1: anniversary year this year.
• 25:28
  Speaker 3: Oh wow, So if somebody wants to get involved, what
• 25:33
  Speaker 3: is the process?
• 25:34
  Speaker 1: But really, I mean the good news is B and
• 25:36
  Speaker 1: I's everywhere now. So it went from like I said,
• 25:38
  Speaker 1: when I first got involved, it was only in the
• 25:40
  Speaker 1: United States, it was like thirty thirty five states, and
• 25:43
  Speaker 1: then it expanded from there and now it's in I
• 25:45
  Speaker 1: think seventy six countries, so it's like everywhere you could imagine,
• 25:50
  Speaker 1: and especially here in the United States, it's pretty much
• 25:54
  Speaker 1: every every major state has it. Almost every major city
• 25:57
  Speaker 1: and suburb around the city has it. So all you
• 25:59
  Speaker 1: really need to do is go to you could mean
• 26:01
  Speaker 1: to find it, you can just go to you know,
• 26:03
  Speaker 1: BENI dot com or just put B and I and
• 26:06
  Speaker 1: then the city that you're in, it'll tell you those
• 26:07
  Speaker 1: local chapters. We're the B and I Mid Hudson Valley region.
• 26:11
  Speaker 1: So if people are in this this area, which is
• 26:13
  Speaker 1: a we have Duchess, Orange, Ulster, Sullivan counties, Uh, they
• 26:16
  Speaker 1: can they can be in a chapter here. And now
• 26:19
  Speaker 1: because of COVID. It was funny, you know, B and I.
• 26:21
  Speaker 1: Before COVID, every single chapter in the world was in
• 26:25
  Speaker 1: person everyone. There was no online chapters, and then COVID
• 26:28
  Speaker 1: hit and then a matter of like four weeks we
• 26:31
  Speaker 1: went to every single chapter being online, none being in
• 26:34
  Speaker 1: person because of COVID, and we stayed online for about
• 26:37
  Speaker 1: two years. And now we have both. So in every region,
• 26:40
  Speaker 1: you'll have online what it's called permanent online chapters that
• 26:43
  Speaker 1: they only do online meetings, you have permanent in person
• 26:46
  Speaker 1: chapters they only do in person meetings. And then you
• 26:48
  Speaker 1: have hybrid chapters that might have you know, one or
• 26:51
  Speaker 1: two meetings a week in person, one or two meetings
• 26:53
  Speaker 1: a week online, so depending on what that one of
• 26:56
  Speaker 1: the chapters. So it's really great because it's it. It
• 27:00
  Speaker 1: allows different people with different conveniences, if you will, to
• 27:03
  Speaker 1: pick a chapter that's best for them in terms of that, right, So,
• 27:07
  Speaker 1: you know, and we have people actually, even though we're
• 27:10
  Speaker 1: centered in the Midhuton Valley, we've had people from other
• 27:12
  Speaker 1: parts of the country join our chapter because they wanted
• 27:15
  Speaker 1: to be in this area. And we've been able to
• 27:17
  Speaker 1: expand geographically as well. So it's been pretty amazing.
• 27:21
  Speaker 3: Yeah, in our group, we have people from Ohio up state.
• 27:24
  Speaker 3: Like I forget where Geno's from, but somewhere up you CAMEU.
• 27:31
  Speaker 2: I think I've never know. I didn't know anything about
• 27:33
  Speaker 2: b and I and Shauna actually had me come and
• 27:36
  Speaker 2: join as a guest. And at first, like I was
• 27:39
  Speaker 2: like you like when people were telling you to come on,
• 27:41
  Speaker 2: I was like, come on, So I don't want to
• 27:43
  Speaker 2: do this, you know, I don't know what's it going
• 27:45
  Speaker 2: to do. But it was great, Like I got to
• 27:49
  Speaker 2: learn about different businesses I didn't even know where in
• 27:51
  Speaker 2: the area. I had people who then supported strangers that
• 27:55
  Speaker 2: were in the group, supported my business, you know, added
• 27:58
  Speaker 2: me on social media, and I learned not just necessarily
• 28:02
  Speaker 2: learned a lot, but I gained a lot from the
• 28:05
  Speaker 2: meeting of talking to people, hearing how they help their
• 28:08
  Speaker 2: business grow, and it is. It is a great thing
• 28:10
  Speaker 2: that I don't think a lot of people know about
• 28:12
  Speaker 2: or are utilizing, and it is. It's a great thing
• 28:16
  Speaker 2: if you have a business to join.
• 28:18
  Speaker 1: Yeah, I think one of the things that makes the
• 28:21
  Speaker 1: meetings really interesting and productive is it's funny that you
• 28:25
  Speaker 1: know a lot of people be in networks for their profession,
• 28:27
  Speaker 1: like they'll be in the local real estate association group
• 28:31
  Speaker 1: or mortgage or whatever it might be. But being eye
• 28:34
  Speaker 1: about that, you know, diversity of businesses if you will.
• 28:36
  Speaker 1: So it's kind of like you imagine a chamber of commerce,
• 28:38
  Speaker 1: which I'm a big believer in the chambers. I think
• 28:39
  Speaker 1: you should be a member of one. And chambers have
• 28:42
  Speaker 1: every business you can imagine there be, and I is
• 28:44
  Speaker 1: the same. So in one chapter you'll have many, many
• 28:47
  Speaker 1: different professions there. And what's really nice about it is
• 28:50
  Speaker 1: exclusive by profession, right, So if I go in and
• 28:53
  Speaker 1: I'm a chiropractor, i will be the only chiropractor in
• 28:56
  Speaker 1: the chapter. So it's an exclusive membership which allows the
• 28:59
  Speaker 1: whole is for everybody to get to know each other,
• 29:02
  Speaker 1: to build relationships, to build loyalty, to each other and
• 29:05
  Speaker 1: then refer business. So when you're there, I think what's
• 29:07
  Speaker 1: really nice about it is you'll be sitting there and
• 29:09
  Speaker 1: you'll have people who are attorneys in different professions. You'll
• 29:13
  Speaker 1: have you could have, like I said, different types of
• 29:15
  Speaker 1: doctors there, chiropractors there, plumbers, electricians, engineers, pretty much, you
• 29:22
  Speaker 1: can name it. Like any business you can name can
• 29:24
  Speaker 1: be in BE and I. So it's really amazing to
• 29:26
  Speaker 1: see how that goes forward. And then people I think
• 29:29
  Speaker 1: what people learn BE and I a lot is you know,
• 29:32
  Speaker 1: I'm in this group and they're thinking, okay, with these
• 29:34
  Speaker 1: other professions, they're not really related to me, so they're
• 29:36
  Speaker 1: not going to help me. But they don't understand. Don't
• 29:38
  Speaker 1: we tell people don't judge by somebody or categorize somebody
• 29:42
  Speaker 1: by their profession, because the reality is they have mom, dads, sisters, brothers, cousins, uncle,
• 29:47
  Speaker 1: friends that all need your service, and they can be
• 29:50
  Speaker 1: referring you out. They may not be like what we
• 29:53
  Speaker 1: call referral source. They may not be referable to refer
• 29:55
  Speaker 1: you over and over because they're not in your world,
• 29:58
  Speaker 1: but they can refer you regular really to people that
• 30:00
  Speaker 1: they know. So that's really think the amazing people is
• 30:03
  Speaker 1: when people come into BE and I, there's a lot
• 30:05
  Speaker 1: to learn. So networking, word of mouth, marketing, and referrals
• 30:09
  Speaker 1: are a learned skill, right, they're not. They're not a
• 30:12
  Speaker 1: natural thing. Some people are a little more natural talkers
• 30:14
  Speaker 1: and can network better, but it's all a learned skills.
• 30:17
  Speaker 1: When people into BE and I, we teach them how
• 30:19
  Speaker 1: to do this, and once they get the skills down,
• 30:22
  Speaker 1: then they really flourish in their business growth.
• 30:25
  Speaker 2: Yeah, you've been amazing what Shauna I listen in sometimes
• 30:29
  Speaker 2: when you're helping her with networking, and it is it is.
• 30:32
  Speaker 2: It's hard. It Sometimes you think networking is easy, but
• 30:35
  Speaker 2: it really it really is difficult in many ways, and
• 30:38
  Speaker 2: you do need that extra help.
• 30:40
  Speaker 3: You do. You have to be outgoing, I think because
• 30:43
  Speaker 3: you're very quiet me.
• 30:45
  Speaker 1: Yeah, I could be here, but that's not true. That's
• 30:48
  Speaker 1: not true. I think what's really important is, you know,
• 30:51
  Speaker 1: if you're going to be out networking, it's about doing
• 30:54
  Speaker 1: it authentically, doing it as you. We have a we
• 30:56
  Speaker 1: have a gentleman in our organization who wrote a book
• 30:59
  Speaker 1: and it was called now remember it was called the
• 31:04
  Speaker 1: the like the Introverted Network or something like that so
• 31:07
  Speaker 1: basically saying like, how can you be an effective networker
• 31:09
  Speaker 1: and you're not an outgoing person, and that's not really
• 31:12
  Speaker 1: the people who make the best sales Like I've done
• 31:14
  Speaker 1: sales training for years and people think, well, those people
• 31:16
  Speaker 1: that are really outgoing people are the best salesman. That
• 31:19
  Speaker 1: is not true. People who are the best salesmen are
• 31:21
  Speaker 1: those that are most authentic in what they do, meaning
• 31:24
  Speaker 1: they're themselves and when they're themselves, and people really gravitate
• 31:29
  Speaker 1: towards them in terms of that. So because sometimes you'll
• 31:32
  Speaker 1: have like you get that idea, oh a salesman, he
• 31:35
  Speaker 1: talks a lot, and he's loud, whatever, and that's kind
• 31:37
  Speaker 1: of like the used car salesman. Look, everybody thinks that's
• 31:40
  Speaker 1: not true, right, But if you're authentic, it's the way
• 31:42
  Speaker 1: you are that's what makes it difference. So when you're networking,
• 31:46
  Speaker 1: it's really about just being yourself and just you know,
• 31:49
  Speaker 1: and learning how to have a good conversation with somebody.
• 31:51
  Speaker 1: That's all not sell, but have a good conversation. And
• 31:54
  Speaker 1: if you're doing that, it can work for you effectively.
• 31:56
  Speaker 1: And I think the key and B and I is
• 31:58
  Speaker 1: when people say being a great networking organization. And what
• 32:01
  Speaker 1: I'll say is B and I is not a networking organization.
• 32:05
  Speaker 1: It's a referral organization, right, the referral organization that uses
• 32:10
  Speaker 1: networking as our tool to refer business. So to me,
• 32:15
  Speaker 1: a general networking organization is about meeting people, expanding your network,
• 32:19
  Speaker 1: getting to know people better, and that's wonderful, but there's
• 32:22
  Speaker 1: no necessarily end result in that. So in B and I,
• 32:25
  Speaker 1: we get focused on what the end result is. So
• 32:27
  Speaker 1: we measure how many referrals across the table, how much
• 32:30
  Speaker 1: money many money is being passed, how much money is
• 32:33
  Speaker 1: how much closed business is happening. So we can measure
• 32:36
  Speaker 1: everybody in the chapter how much money they're making in
• 32:39
  Speaker 1: the region. Like in our region, for example, we've had
• 32:42
  Speaker 1: we've averaged for the last ten years, our members have
• 32:45
  Speaker 1: passed somewhere between twenty five and thirty million dollars per
• 32:49
  Speaker 1: year to each other in the mid Hudson Valley region.
• 32:52
  Speaker 1: That goes from member to members. So we're in our
• 32:54
  Speaker 1: thirtieth year and we're finishing this calculation now, but it
• 32:57
  Speaker 1: appears that we've our members have passed a little over
• 33:01
  Speaker 1: six hundred million dollars in the last thirty years. To
• 33:04
  Speaker 1: each other. Yeah, so you know where it's pretty high.
• 33:07
  Speaker 1: It's it's pretty amazing because obviously the first few years
• 33:09
  Speaker 1: we only had a few chapters and it started to
• 33:11
  Speaker 1: grow and then we have chapters that pass a lot.
• 33:13
  Speaker 1: So so it's all about for me in this region,
• 33:16
  Speaker 1: it's all about the end result. If you're not making
• 33:19
  Speaker 1: money from B and I, then somehow it's not working
• 33:22
  Speaker 1: for you, or maybe you're just not making as much
• 33:24
  Speaker 1: as you think you should. And so that's what we said,
• 33:26
  Speaker 1: as we have our director's for sit with your directors.
• 33:28
  Speaker 1: They'll sit with you, they'll coach you, they'll help you
• 33:31
  Speaker 1: become more effective at this so you can get a
• 33:33
  Speaker 1: greater result in the end. That's what it's all about.
• 33:36
  Speaker 2: That's amazing.
• 33:38
  Speaker 3: That's crazy when I didn't know it was that much.
• 33:40
  Speaker 2: Yeah, yeah, that's good.
• 33:42
  Speaker 3: I'm thinking like twenty thirty thousand, fifty.
• 33:46
  Speaker 1: That's good. There you go, Seana Wins And we got
• 33:48
  Speaker 1: to get you step by now, you know.
• 33:50
  Speaker 3: Yeah, Fie, we need it.
• 33:53
  Speaker 1: We're going to have you up there with Joe Rogan.
• 33:59
  Speaker 2: That would be the dream, right right. And Sona told
• 34:02
  Speaker 2: me that you wrote you wrote some books too.
• 34:05
  Speaker 1: Your sea I have a few books out. The last
• 34:08
  Speaker 1: one I wrote is called Business Networking and Sex Not
• 34:11
  Speaker 1: what You Think And there's a good doctor. Ivan Meiser,
• 34:14
  Speaker 1: the founder of B and I. He and I wrote
• 34:15
  Speaker 1: that book together with another lady named Hazel Walker, and
• 34:19
  Speaker 1: so the three of us got together. And what it's about,
• 34:21
  Speaker 1: unlike the title, what it's about, it's about the differences
• 34:25
  Speaker 1: in gender in the way that they network in business
• 34:28
  Speaker 1: and communicate in business. So there's the man's perspective, the
• 34:31
  Speaker 1: women's perspective, and then we have what we call the
• 34:33
  Speaker 1: data perspective. I think we ended up getting surveys back
• 34:37
  Speaker 1: from I think it was over about eleven twelve thousand
• 34:39
  Speaker 1: people worldwide, and from that data, we then kind of
• 34:42
  Speaker 1: wrote the book which basically tells, like, what are the
• 34:45
  Speaker 1: difference between the way that men and women communicate and
• 34:48
  Speaker 1: the way that they network and how do you do
• 34:50
  Speaker 1: it more effectively at work? So basically, if you're working together,
• 34:53
  Speaker 1: if you're doing sales, if you're working on a team, whatever,
• 34:56
  Speaker 1: but how do you collaborate better with the opposite sex
• 34:59
  Speaker 1: so you can be a more effective team. So we
• 35:02
  Speaker 1: did a book on that. I was the last one
• 35:03
  Speaker 1: that we did. Very first book I did was called
• 35:05
  Speaker 1: successful Business Networking. I had another one that's called two
• 35:08
  Speaker 1: hundred Ways to Increase Profits. Now we're working on a
• 35:11
  Speaker 1: couple others. So uh yeah, so done that and then I,
• 35:14
  Speaker 1: you know, I'm very lucky that I've also traveled the
• 35:16
  Speaker 1: world and been able to speak to different B and
• 35:19
  Speaker 1: I regions and help different being and I national directors
• 35:22
  Speaker 1: and their teams and executive directors and different people around
• 35:26
  Speaker 1: the world, and also to corporations. I go and I
• 35:28
  Speaker 1: do a lot of that's my consulting and training company.
• 35:31
  Speaker 1: I go in and do a lot of leadership development,
• 35:33
  Speaker 1: teamwork development, things like that with companies as well.
• 35:35
  Speaker 2: So that's amazing. I do a lot. Yeah, you have
• 35:40
  Speaker 2: a lot on your plate, but you know that's what
• 35:42
  Speaker 2: that's what makes you successful, is that you're able to
• 35:44
  Speaker 2: handle it and do it successfully and that it's.
• 35:48
  Speaker 1: Been an enjoyable life, that's for sure, you know. So
• 35:50
  Speaker 1: it's about I love being an entrepreneur and that was
• 35:53
  Speaker 1: kind of my first thing I realized when I was
• 35:55
  Speaker 1: in college. I got a you know, I started a
• 35:58
  Speaker 1: first couple of little businesses in college, and I love
• 36:00
  Speaker 1: doing that. And then when I got out of college,
• 36:02
  Speaker 1: I decided I can't work for somebody else. I got
• 36:04
  Speaker 1: to do it on my own and I started just
• 36:06
  Speaker 1: you know, probably wasn't my smartest idea out of Convince,
• 36:08
  Speaker 1: starting a business without really having true world experience, but
• 36:12
  Speaker 1: I made it work. It was hard, it was, you know,
• 36:14
  Speaker 1: especially the first three four or five years. I was
• 36:17
  Speaker 1: working like three part time jobs to support myself while
• 36:20
  Speaker 1: I was losing money in my business, you know, and
• 36:21
  Speaker 1: so trying to build it up and get it going.
• 36:23
  Speaker 1: But you know, it was and at that time, I
• 36:26
  Speaker 1: was working seven days a week, I was working one
• 36:28
  Speaker 1: hundred and ten to one hundred and twenty hours a week.
• 36:30
  Speaker 1: I'd put in you know, eighteen hour days, twenty hour days.
• 36:33
  Speaker 1: But you know what, I felt like I was on vacation.
• 36:36
  Speaker 1: I absolutely loved it. I loved everything I was doing.
• 36:38
  Speaker 1: I was passionate about it. So to me it wasn't work.
• 36:41
  Speaker 1: I was like, I gotta do this, I gotta do that.
• 36:42
  Speaker 1: I got you know, it was almost like I'd go
• 36:43
  Speaker 1: to sleep and I was I was upset to go
• 36:45
  Speaker 1: to sleep because I couldn't work on the business mode,
• 36:47
  Speaker 1: you know, And so but then I'd wake up next
• 36:49
  Speaker 1: morning with new ideas and what I could do, and
• 36:51
  Speaker 1: I just love that, you know. And I think, see,
• 36:54
  Speaker 1: I think I don't think i'd be a good employee.
• 36:56
  Speaker 1: Maybe now, but back then, I wouldn't be a good
• 36:58
  Speaker 1: it was. So I think about as an employee and
• 37:01
  Speaker 1: when I woke up, if I unless I truly loved
• 37:03
  Speaker 1: my job, i'd wake up and be like, oh my god,
• 37:07
  Speaker 1: like I can't do this, you know, And I can
• 37:09
  Speaker 1: tell you that that would not be a good me.
• 37:14
  Speaker 1: You know what I'm saying. It's like, I'm a type
• 37:15
  Speaker 1: person that I have to enjoy what I'm doing. I'll
• 37:17
  Speaker 1: be happy every day. And I just the fact of
• 37:21
  Speaker 1: the thinking about the fact that people wake up every
• 37:24
  Speaker 1: day not liking their job and going to work, I
• 37:26
  Speaker 1: get ugh. That kind of gives me shivers of even
• 37:29
  Speaker 1: thinking about that, you know. So it's just not what
• 37:33
  Speaker 1: I wanted to do. And if I did, I'd probably
• 37:34
  Speaker 1: that person that I always find a reason to be sick.
• 37:37
  Speaker 1: Oh I got to come and late, Oh I'm not
• 37:38
  Speaker 1: feeling good, you know, whatever it was, I'd be doing
• 37:40
  Speaker 1: that type of thing. But the fact that I work
• 37:43
  Speaker 1: for myself is and the fact that every morning I
• 37:46
  Speaker 1: wake up, I can make a decision if I'm going
• 37:48
  Speaker 1: to work today or not because I'm my own boss.
• 37:51
  Speaker 1: And the fact that I have that choice makes me
• 37:53
  Speaker 1: work very hard, right because I'm just like, it's for me.
• 37:56
  Speaker 1: I'm doing this for me, and the fact that I
• 37:58
  Speaker 1: have that freedom allows me to work very hard at
• 38:00
  Speaker 1: what I do, you know, in that type of pay.
• 38:02
  Speaker 2: So yeah, yeah, I think certain people are more cut
• 38:06
  Speaker 2: up for that. Like my husband, for instance, he wakes
• 38:08
  Speaker 2: up every day he hates his job, and I'm always like, well,
• 38:12
  Speaker 2: we could start a business. I have my own little business,
• 38:14
  Speaker 2: let's focus on that. But you know, he's more of
• 38:17
  Speaker 2: he is not a risk taker, you know what I mean.
• 38:20
  Speaker 2: And I think that you're either born a risk taker
• 38:23
  Speaker 2: and you could, like you said, you jumped into it,
• 38:25
  Speaker 2: you had a work extra to make that. He's not
• 38:27
  Speaker 2: that type of person, and it is it's frustrating because yeah,
• 38:31
  Speaker 2: then you're waking up miserable every day when you could
• 38:33
  Speaker 2: be focused on building something of your own and not
• 38:36
  Speaker 2: having to work under somebody.
• 38:38
  Speaker 1: You know, you're one hundred percent right at that. And
• 38:40
  Speaker 1: it's really important, I think for people who want to
• 38:42
  Speaker 1: start a business to really either know or find out
• 38:46
  Speaker 1: if they're really meant for that. So over the years,
• 38:48
  Speaker 1: I've had many people refer people to me who wanted
• 38:51
  Speaker 1: to start their own business. And they say, hey, Frank,
• 38:53
  Speaker 1: I got a friend of mine, my cousin, whoever it was,
• 38:56
  Speaker 1: that wants to start a business. Would you talked to him?
• 38:58
  Speaker 1: I say sure, and I'll sit down people for free
• 39:00
  Speaker 1: and have a conversation. When I have that first conversation
• 39:03
  Speaker 1: like this person's very serious about wanting to start their business,
• 39:06
  Speaker 1: like meaning leaving a job or investing a lot of
• 39:09
  Speaker 1: money to do that, I will sit with them for
• 39:11
  Speaker 1: an hour or two. And what I'll do. My goal
• 39:13
  Speaker 1: in an hour or two is to try to convince
• 39:15
  Speaker 1: them why they should not start the business. Right. So
• 39:18
  Speaker 1: I'll talk with them be like, well, you know this
• 39:20
  Speaker 1: could happen and be this thing they're like, And I
• 39:22
  Speaker 1: get pretty darn convincing. I can tell you because I
• 39:23
  Speaker 1: can talk from real world experience. What can happen. Bad
• 39:26
  Speaker 1: credit that you could get, you can get in debt,
• 39:28
  Speaker 1: you're stressed, amount of work, seven days, We'll meet, all
• 39:30
  Speaker 1: this kind of stuff. And if at the end of
• 39:32
  Speaker 1: that meeting person says like, yeah, I don't I know
• 39:35
  Speaker 1: that's I can't do that. There's no way I can
• 39:37
  Speaker 1: do that. So if I've convinced them to not start
• 39:40
  Speaker 1: their business, then what I really did as I just
• 39:42
  Speaker 1: save them a lot of money and time. Because if
• 39:45
  Speaker 1: I can convince you in an hour to not do
• 39:47
  Speaker 1: your business, you were never meant to do it. But
• 39:50
  Speaker 1: I've had those other people at the end of two hours,
• 39:52
  Speaker 1: they're just like, I don't care what you say, you
• 39:54
  Speaker 1: son of a I'm still gonna do this. Okay, you're
• 39:57
  Speaker 1: the man right there. I mean, at the end you
• 39:59
  Speaker 1: can just kind kind of swear me out and say,
• 40:01
  Speaker 1: I don't care what you say, I'm going to do it.
• 40:02
  Speaker 1: I'm like, now I know I got the right person now,
• 40:04
  Speaker 1: right because because they don't care what I say, they
• 40:07
  Speaker 1: have it in their mind they're going to do this
• 40:09
  Speaker 1: no matter what, and that person's not gonna be able
• 40:11
  Speaker 1: to stop them. So that's really important is to know
• 40:15
  Speaker 1: what you're going into. And I would I would advise
• 40:17
  Speaker 1: everybody before they start their own business because there's many obstacles,
• 40:22
  Speaker 1: many challenges to starting and running your business. So if
• 40:25
  Speaker 1: you're going to go into that, speak to if it's
• 40:27
  Speaker 1: not like a coach or consultant, speak to business owners,
• 40:31
  Speaker 1: you know, speak to four or five of them, maybe
• 40:32
  Speaker 1: even in the industry you're going into to get their feedback.
• 40:35
  Speaker 1: What was it like to start a business for you?
• 40:37
  Speaker 1: What would you do different? And find out what that
• 40:40
  Speaker 1: work ethic is like and the hours you have to
• 40:42
  Speaker 1: put in. It's a sacrifice. Starting your own business is
• 40:44
  Speaker 1: a sacrifice to me, it's well worth it. To other people,
• 40:47
  Speaker 1: it's not. You know, if people want a simpler life,
• 40:49
  Speaker 1: let me just go to work, do my time, come
• 40:51
  Speaker 1: get my paycheck, and I'm happy, And that's great. Nothing
• 40:54
  Speaker 1: wrong with that. Not my style, but that's that's great,
• 40:56
  Speaker 1: you know. So I think it's important for people to
• 40:58
  Speaker 1: do that, you know. So it's you know, I think
• 41:01
  Speaker 1: we've all heard data that says something like, you know,
• 41:04
  Speaker 1: out of all the small business that start in the
• 41:06
  Speaker 1: first three years, eighty eighty five percent of those businesses
• 41:09
  Speaker 1: will fail, and the next three years, fifty percent of
• 41:11
  Speaker 1: those will fail. Right. So I'm going to tell you why. Okay,
• 41:15
  Speaker 1: the reason that eighty eighty five percent fail in the
• 41:18
  Speaker 1: first three years is because ninety percent of them should
• 41:21
  Speaker 1: never have started the business in the first place, because
• 41:23
  Speaker 1: they weren't the right people, they weren't ready to do it.
• 41:26
  Speaker 1: They were good at what they did. They were good
• 41:28
  Speaker 1: at plumbing, or they were good at being electrician, or
• 41:31
  Speaker 1: they were good at, you know, being a good florist
• 41:34
  Speaker 1: or whatever it might have been, but they didn't understand
• 41:38
  Speaker 1: or know the business of the business, right, And that's
• 41:41
  Speaker 1: where I think it's really important to understand, Like, you
• 41:44
  Speaker 1: may be good at what you do, you may have
• 41:45
  Speaker 1: a skill set of what you do, but if you're
• 41:47
  Speaker 1: gonna have your own business, you have to understand marketing, sales,
• 41:49
  Speaker 1: customer service, management, leadership, teamwork, development, et cetera. There's a
• 41:53
  Speaker 1: lot of things to it. And over the years when
• 41:56
  Speaker 1: I've consulted, and I consult with like every type of
• 41:58
  Speaker 1: business you can imagine, and people have asked me, how
• 42:01
  Speaker 1: can you work with businesses and help businesses in all
• 42:05
  Speaker 1: these different industries from restail stores to manufacturers to trades people,
• 42:09
  Speaker 1: to doctors and lawyers and whatever it might be, like
• 42:13
  Speaker 1: every business you can imagine, And I'd say, because I'm
• 42:16
  Speaker 1: not helping that business. What I'm helping is the business
• 42:21
  Speaker 1: of the business. So if you look at a business
• 42:23
  Speaker 1: as being one hundred layers, right, the top thirty layers
• 42:26
  Speaker 1: of any business is that business. So it's a plumber,
• 42:30
  Speaker 1: so it's a retail store, so it's a chiropractor, so
• 42:33
  Speaker 1: it doesn't matter. But the rest of that, the other
• 42:36
  Speaker 1: seventy percent is the business of the business. The principles
• 42:40
  Speaker 1: are the same no matter what business it is. Marketing
• 42:43
  Speaker 1: principles are the same, right, Sales principles are the same.
• 42:46
  Speaker 1: Leadership principle is the same, Infrastructure is the same, Budgeting
• 42:49
  Speaker 1: is the same. I mean it's the same but different, right,
• 42:52
  Speaker 1: So are you going to market these different businesses in
• 42:55
  Speaker 1: the same way. No, but you're gonna use the same
• 42:57
  Speaker 1: principles and then customize those principle it's what they need
• 43:01
  Speaker 1: to do. And the problem is people go into it
• 43:03
  Speaker 1: and they really don't know and most people don't know
• 43:05
  Speaker 1: anything about marketing and sales. They know about their skill set,
• 43:09
  Speaker 1: and that's probably those are probably the single most important
• 43:11
  Speaker 1: thing is marketing, sales, and then the financial side, being
• 43:14
  Speaker 1: able to know how to budget and to make your
• 43:17
  Speaker 1: money last if you will. So those are the important
• 43:19
  Speaker 1: things when you're going into it. So it's just starting
• 43:22
  Speaker 1: business is very, very challenging. There's a lot of obstacles
• 43:25
  Speaker 1: and you have to make sure you're ready for it
• 43:27
  Speaker 1: and you're doing as much as you can to make
• 43:29
  Speaker 1: it happen for me. You know, back when I started,
• 43:32
  Speaker 1: there was no Google back then, so you couldn't google
• 43:33
  Speaker 1: starting a business, right, Basically, I just started doing what
• 43:37
  Speaker 1: I thought made sense. But then I was I was
• 43:39
  Speaker 1: a a I devoured knowledge, So I bought books, I
• 43:45
  Speaker 1: bought audio tapes. I did that at one point, you know,
• 43:47
  Speaker 1: just a couple of years ago, I moved out of
• 43:49
  Speaker 1: my office. I had over six hundred books there that
• 43:50
  Speaker 1: I run on everything you can imagine, from marketing and sales,
• 43:53
  Speaker 1: the leadership to you know, everything. And so I would
• 43:57
  Speaker 1: just I do books and audio books, and but I
• 43:59
  Speaker 1: just gain more knowledge, gain more knowledge, gain more knowledge,
• 44:02
  Speaker 1: and apply it to my street knowledge. And that's really
• 44:04
  Speaker 1: what allowed me to learn how to grow my business.
• 44:07
  Speaker 1: And and failing a lot. I'm gonna do this, this
• 44:12
  Speaker 1: is a great idea, and I go, Okay, that was
• 44:13
  Speaker 1: not a good idea, you know, and so just making
• 44:15
  Speaker 1: sure you're not doing that again. And so it's like, well,
• 44:17
  Speaker 1: that lost me some money. I'm not gonna do that again. Yeah,
• 44:19
  Speaker 1: So it's learning as you go forward, you know.
• 44:22
  Speaker 3: Yeah, we've definitely learned.
• 44:24
  Speaker 2: Yeah, it's it's it's hard and for you to bounce back.
• 44:27
  Speaker 2: And then that's important too, because some people would feel
• 44:30
  Speaker 2: defeated like that. I can get that way where I'm like,
• 44:33
  Speaker 2: this is stupid. What what's the point of me doing this?
• 44:35
  Speaker 2: You know it's failing. But for you to be like, no,
• 44:37
  Speaker 2: all right, that didn't work, Let's try something else, Let's
• 44:39
  Speaker 2: try something else. And I admire that, I really do
• 44:43
  Speaker 2: most people.
• 44:44
  Speaker 1: Yeah, I think. I think in business law it's it's
• 44:49
  Speaker 1: when you fail at something, what you really don't You've
• 44:51
  Speaker 1: just discovered the right way not to do something. Yeah, right, Okay,
• 44:56
  Speaker 1: so now I know that's not right. So but then
• 44:58
  Speaker 1: I can I can adjust that go forward. So and
• 45:01
  Speaker 1: I think today, in my opinion, it's probably much easier
• 45:05
  Speaker 1: to get a business going today because there's so much
• 45:09
  Speaker 1: knowledge online between books and audiobooks and podcasts and now
• 45:14
  Speaker 1: videos like you could probably go on YouTube and start
• 45:17
  Speaker 1: say how do you start up? And name any type
• 45:19
  Speaker 1: of business? How do you start and name the business?
• 45:21
  Speaker 1: And there'll be like eight thousand videos showing you high
• 45:24
  Speaker 1: and people have courses. You know, there's so many things
• 45:26
  Speaker 1: to do that way, So there's it's really great to
• 45:28
  Speaker 1: have that and all that knowledge available to you. Plus
• 45:31
  Speaker 1: marketing wise, I mean, now the internet is like, you know,
• 45:33
  Speaker 1: a great marketing tool. So now there's all these different
• 45:36
  Speaker 1: ways you can do it, you know, some of it
• 45:37
  Speaker 1: for a lot of it for free, and other ones.
• 45:40
  Speaker 1: Even if you're paying for marketing on these different social
• 45:42
  Speaker 1: media platforms, they're not very expensive in comparison to other things,
• 45:46
  Speaker 1: right in terms of that, So it's knowing what works
• 45:49
  Speaker 1: for you and how to work it and then using
• 45:50
  Speaker 1: traditional methods, you know, so putting post tards together and
• 45:53
  Speaker 1: actually mailing them to people's houses, you know, and things
• 45:56
  Speaker 1: like that. Whatever it might be. There's all different ways
• 45:58
  Speaker 1: to make it work for people. So it's really finding
• 46:01
  Speaker 1: out what's going to work best for you in terms
• 46:03
  Speaker 1: of that, you know. So it's a it's interesting.
• 46:06
  Speaker 2: Yeah, I'm trying to be more focused on that. It's hard,
• 46:10
  Speaker 2: you know, it is hard, and then you go about
• 46:13
  Speaker 2: with self doubt and then, like you said, things failing
• 46:16
  Speaker 2: and trying to find the right groove to make things
• 46:19
  Speaker 2: like oh I failed at this, all right, I'm not
• 46:20
  Speaker 2: Let's move on to this and that, And it's like
• 46:23
  Speaker 2: a it's like a puzzle, trying to make the perfect puzzle.
• 46:26
  Speaker 2: All the pieces fit together perfectly to make it work.
• 46:29
  Speaker 1: So yeah, and I think you know, I think you're right.
• 46:31
  Speaker 1: I think part of that is if you if you
• 46:34
  Speaker 1: understand the the foundational principles of business what makes it work,
• 46:38
  Speaker 1: and let's say marketing being one of them. What you
• 46:41
  Speaker 1: need to know then is are you a marketing person
• 46:44
  Speaker 1: like me? Do you enjoy that process of coming up
• 46:47
  Speaker 1: with the creative ideas for marketing and how to put
• 46:50
  Speaker 1: it together? Like you can read about it and do
• 46:52
  Speaker 1: all that, But if you're really not into it, then
• 46:54
  Speaker 1: you're not going to do a great job at it.
• 46:56
  Speaker 1: And if you if you're not saying well, then I
• 46:58
  Speaker 1: guess it'll be a failure. No. Now, how all you
• 47:00
  Speaker 1: know what you're not good at or you don't want
• 47:02
  Speaker 1: to do, so find somebody who can do that for you. Right,
• 47:05
  Speaker 1: That's the key is is fill in your gaps, know
• 47:07
  Speaker 1: what your strength is, and work in your strength you know,
• 47:10
  Speaker 1: and then have other people fill up around that. Help
• 47:12
  Speaker 1: people help you in that way. And that's what I
• 47:15
  Speaker 1: find a lot like in B and I is you're
• 47:18
  Speaker 1: in a chapter, you're trying to do something, and you
• 47:19
  Speaker 1: get all these different business perspectives from people people are
• 47:22
  Speaker 1: willing to help you and give you advice and you know,
• 47:25
  Speaker 1: do those types of things. And that's really wonderful to
• 47:27
  Speaker 1: see that type of camaraderie come together of small business
• 47:31
  Speaker 1: owners and sales professionals working together to help each other
• 47:35
  Speaker 1: and really grow. And that's what's one of the things
• 47:36
  Speaker 1: I hear all the time, not just in our region,
• 47:38
  Speaker 1: but from regions around the world. What I've traveled is
• 47:41
  Speaker 1: people just say, you know, the the camaraderie, the idea
• 47:44
  Speaker 1: of everybody coming together to help me. They feel like
• 47:47
  Speaker 1: they have a real support team in place to help
• 47:50
  Speaker 1: them do what they want to do. I know a
• 47:51
  Speaker 1: lot of people who worked for a corporation or a
• 47:53
  Speaker 1: business and they and they then decided they were going
• 47:56
  Speaker 1: to go out on their own. And they told me,
• 47:58
  Speaker 1: the only reason I sided to go on my own
• 48:00
  Speaker 1: was because I knew my b and I chapter would
• 48:01
  Speaker 1: support me. So they went out and they instantly had
• 48:04
  Speaker 1: that group of people that were going to help them,
• 48:06
  Speaker 1: refer business to them, do business with them and help
• 48:08
  Speaker 1: them kind of get off the ground. And they had
• 48:10
  Speaker 1: to invest, you know, virtually nothing to do that. Depending
• 48:13
  Speaker 1: on type business it is. So it's important to make
• 48:18
  Speaker 1: sure you know, you know what you're good at, what
• 48:20
  Speaker 1: you're not good at, what you need to strengthen yourself
• 48:22
  Speaker 1: as in terms of going forward. So I've seen that
• 48:25
  Speaker 1: over the years when I've done a lot of consulting
• 48:27
  Speaker 1: and training and coaching with companies as well. So it's good,
• 48:32
  Speaker 1: you know, it's it's good good to see people come
• 48:35
  Speaker 1: together and help each other out in that way.
• 48:38
  Speaker 2: No, I saw that. I just went to one and
• 48:40
  Speaker 2: one meeting and I did see that. So everyone was helpful.
• 48:43
  Speaker 2: They were so nice. They were like they wanted to help,
• 48:46
  Speaker 2: like what can I do for you? I had Devin,
• 48:49
  Speaker 2: what can what can I do to help you your
• 48:50
  Speaker 2: business grow? And I thought that was just amazing. You know,
• 48:52
  Speaker 2: it was really nice. You don't You don't really see
• 48:57
  Speaker 2: that in the real world. I'm not the being nice
• 49:00
  Speaker 2: not a real world, you know what I mean.
• 49:02
  Speaker 3: Well, you saw a post today on Facebook that what
• 49:05
  Speaker 3: was it about not saying please and thank you?
• 49:08
  Speaker 2: Like, yeah, they're people were asking they've been going to
• 49:13
  Speaker 2: businesses lately and it seems like everyone's so robotic and
• 49:16
  Speaker 2: they don't even say you're you're welcome. If you say,
• 49:19
  Speaker 2: you know, you say thank you to a cashier they
• 49:21
  Speaker 2: just ignore you. And a woman was like, what's going
• 49:23
  Speaker 2: on in the business world? And unfortunately there was a
• 49:27
  Speaker 2: few people who defended it and was like, well, they
• 49:29
  Speaker 2: don't need to say you're welcome. You know, they're mental
• 49:31
  Speaker 2: over they're probably you know, overloaded mentally from the day
• 49:34
  Speaker 2: at the work and this, this and that, And I'm like,
• 49:37
  Speaker 2: you know what happened to all the how business used
• 49:40
  Speaker 2: to be run where you have that respect for your
• 49:41
  Speaker 2: customer and appreciation. So it was crazy, just yea and I.
• 49:47
  Speaker 1: And I believe that type of thing stop starts from
• 49:50
  Speaker 1: the top down, right, So the person who owns the
• 49:51
  Speaker 1: business or runs that, the general manager, ever it might be,
• 49:54
  Speaker 1: it's that person that if they're how are they instilling
• 49:58
  Speaker 1: that and the people that work for them right in
• 50:01
  Speaker 1: terms of their training and development and what they're doing
• 50:03
  Speaker 1: in terms of how do they treat the people that
• 50:05
  Speaker 1: work with them, and are they modeling what they want
• 50:07
  Speaker 1: to see those people do? And you know, I told
• 50:09
  Speaker 1: I remember working for one company and we're doing a
• 50:11
  Speaker 1: customer service thing and I said, okay, we're going to
• 50:15
  Speaker 1: go out. We did like a class trip that day
• 50:16
  Speaker 1: right at about fifteen of us and I said, so
• 50:19
  Speaker 1: we're going to go out. We're going to go into
• 50:20
  Speaker 1: different stores. We're going to go around. Maybe we're going
• 50:22
  Speaker 1: to buy a little something. And I said, and we're
• 50:24
  Speaker 1: going to do is when we go up to the
• 50:25
  Speaker 1: cash register and we go to pay for it, we're
• 50:28
  Speaker 1: going to pay for it. And then after we you know,
• 50:31
  Speaker 1: they give us our receipt back, and we're going to
• 50:33
  Speaker 1: look at them and say thank you so much. And
• 50:36
  Speaker 1: I said, they'll probably say thank you whatever else. But
• 50:38
  Speaker 1: here's the deal. If we say thank you before they did,
• 50:40
  Speaker 1: they just failed. They just failed. Like I just said
• 50:44
  Speaker 1: thank you for letting me buy something for you, which
• 50:46
  Speaker 1: makes no sense, right, So they came that person's shoot
• 50:49
  Speaker 1: as they're handing you the receipts and so, thank you
• 50:51
  Speaker 1: so much, hope you have that, anything else I can
• 50:53
  Speaker 1: do for you, let us know and really kind of
• 50:55
  Speaker 1: greeting you, making you feel good in terms of that.
• 50:57
  Speaker 1: But if you do it, they or if they just say, oh,
• 50:59
  Speaker 1: you're welcome, then they didn't get it and doesn't mean
• 51:02
  Speaker 1: they're a bad person. Means they weren't trained correctly, or
• 51:06
  Speaker 1: it could also mean when you're like what you said,
• 51:08
  Speaker 1: some people go in and they don't give a reaction.
• 51:09
  Speaker 1: They're doing whatever is then it could be that they're
• 51:14
  Speaker 1: not the right match for the job, like that's not
• 51:17
  Speaker 1: the person you should have doing that job, you know,
• 51:20
  Speaker 1: in terms of it. And it was just like there
• 51:22
  Speaker 1: was I'll tell you a funny story. It was a
• 51:24
  Speaker 1: B and I meeting actually years ago, and I was
• 51:28
  Speaker 1: the director to the I go to the chapter meeting,
• 51:30
  Speaker 1: and basically what happens when you go to the chapter
• 51:32
  Speaker 1: meeting in person, there's a table it's called the visitor's table.
• 51:34
  Speaker 1: When you walk in and you walk up and there's
• 51:36
  Speaker 1: people there to greet you, The visitor hosts to greet you, Hi,
• 51:39
  Speaker 1: how are you here for be? And I just like
• 51:40
  Speaker 1: somebody in a restaurant, like great you as you walk in,
• 51:42
  Speaker 1: right the hostess. And so I walk in and usually,
• 51:46
  Speaker 1: like you have, the visitor host is usually very lively.
• 51:49
  Speaker 1: And I walk in. There's this guy who's standing there
• 51:51
  Speaker 1: and he's like tall, he's like six or five or something.
• 51:53
  Speaker 1: We're bigger and he's big, and he's standing there, and
• 51:57
  Speaker 1: so I walk over and I was like, I'm walking up,
• 51:59
  Speaker 1: but he's just standing there alone, and I was like hi,
• 52:02
  Speaker 1: and he's like hi, and I was like, Hi, I'm
• 52:07
  Speaker 1: I'm put my hand out. I said, I'm Frank Draftley,
• 52:09
  Speaker 1: I'm a director. I'm here for the meeting today. He says,
• 52:14
  Speaker 1: you're here for the B and I meeting. I said yeah,
• 52:17
  Speaker 1: and he just says, can you sign in for me?
• 52:19
  Speaker 1: I was like sure, So I sign in? Do you
• 52:24
  Speaker 1: have two business cards? I was like sure, I take
• 52:26
  Speaker 1: up his cards on other B and I business cards. Okay,
• 52:28
  Speaker 1: And I hand him the BI business cards and he
• 52:30
  Speaker 1: looks and I can see he's very confused, like why
• 52:32
  Speaker 1: do I have B and I logos on my cards?
• 52:34
  Speaker 1: Like he's even though I very said a director, he
• 52:36
  Speaker 1: just didn't get that right. So I was just like okay,
• 52:38
  Speaker 1: and he's like, and and who invited you here today?
• 52:43
  Speaker 1: I was like, I'm the director, I'm here doing a
• 52:46
  Speaker 1: visit to do whatever. Well, and he's like okay, and
• 52:50
  Speaker 1: do you know how the meeting work? And as he's saying,
• 52:52
  Speaker 1: I'm like, oh my god, kill me now. The president
• 52:56
  Speaker 1: of Hey, Frank, how are you? And I walking back
• 52:58
  Speaker 1: in and I'm walking I said, what was that? He goes,
• 53:01
  Speaker 1: I know, I know he's just stepping in our visitor host.
• 53:05
  Speaker 1: You know, couldn't be here we had, somebody said, but
• 53:06
  Speaker 1: he stepped up. I said, okay, I said, God bless him,
• 53:09
  Speaker 1: I said, but that's not the right guy for the job.
• 53:12
  Speaker 1: You know, basically having lurch at the front door was
• 53:14
  Speaker 1: not the right there. You know, I'm just like, god,
• 53:18
  Speaker 1: you know he was. He was doing the best he
• 53:20
  Speaker 1: could and by the way, he did everything technically right right,
• 53:24
  Speaker 1: but he didn't have the personality for it. That wasn't
• 53:27
  Speaker 1: his comfort zone. So it wasn't bad on his part.
• 53:30
  Speaker 1: It was for our part. It was a bad hire
• 53:33
  Speaker 1: right when we put the wrong person the wrong position.
• 53:35
  Speaker 1: Even though he was very nice, right whatever up, but
• 53:37
  Speaker 1: he was just so dry and like didn't make you
• 53:40
  Speaker 1: feel welcome. And there's another chapter I went to speaking
• 53:42
  Speaker 1: about the opposite and I go in. I've never met
• 53:45
  Speaker 1: them before, and I'm I'm I walk in this restaurant
• 53:47
  Speaker 1: and I see like I can't find they were in
• 53:49
  Speaker 1: the back. I look. I'm like, they're like, right, are
• 53:51
  Speaker 1: you here for being? I begin, Come here, come here,
• 53:54
  Speaker 1: come on, And I was like, tone down your frank,
• 53:59
  Speaker 1: you wrecked, Oh my god, come here, and they give
• 54:01
  Speaker 1: you this big hug and it's like that's great, You're
• 54:04
  Speaker 1: I was like yeah, I'm like, oh, it's fantastic, come here.
• 54:06
  Speaker 1: Recommends that everybody. This is Frank. He's a direct with being.
• 54:10
  Speaker 1: Everybody's like, oh my god, they come both they giving me.
• 54:14
  Speaker 1: This is like I'm Italian. This is like going to
• 54:16
  Speaker 1: Thanksgiving your everybody's hugging. Oh Frank is so cute, you know,
• 54:21
  Speaker 1: pinching me and kissing me. I'm just like, oh my gosh. Right. So,
• 54:24
  Speaker 1: but they're they're known as the Hugging Chapter. That's their reputation.
• 54:28
  Speaker 1: I just I felt so welcome, so wonderful when I
• 54:30
  Speaker 1: went there. I was like anyone's said, I don't want
• 54:33
  Speaker 1: to leave. I love you guys. It's just one of
• 54:36
  Speaker 1: those things that sometimes you can't. I look at like
• 54:38
  Speaker 1: a B and I meeting and it's just a it's
• 54:40
  Speaker 1: a microcosm of what business is. You know, are we
• 54:42
  Speaker 1: doing all those right things and are we making them?
• 54:45
  Speaker 1: Are they making them really work? So that's that's the
• 54:47
  Speaker 1: key of it is if you're going to go into
• 54:49
  Speaker 1: your own business, you know, make sure you know what
• 54:51
  Speaker 1: you're doing. Know there's gonna be a lot of obstacles
• 54:53
  Speaker 1: and challenges. You go forward, gain the knowledge you need,
• 54:56
  Speaker 1: get a support system, around you. Do not try to
• 54:59
  Speaker 1: do it your own. Do not try and do it
• 55:01
  Speaker 1: on your own. You need that other knowledge. You need
• 55:04
  Speaker 1: people to kind of guide you and what you need
• 55:06
  Speaker 1: to do. Really important.
• 55:08
  Speaker 3: So if our listeners want to start a business and
• 55:11
  Speaker 3: want you to coach them, how do they go about
• 55:13
  Speaker 3: contacting you? Uh?
• 55:15
  Speaker 1: Probably best is if you go to my website, which
• 55:18
  Speaker 1: is pretty simple. It's just Frank Draffly dot com. So
• 55:21
  Speaker 1: Frank the last name is not easy, but Frank Draftley
• 55:24
  Speaker 1: dot com and it's just Frank and then d Raffley's
• 55:26
  Speaker 1: d E R A F F E L eight the oh, yeah, right,
• 55:35
  Speaker 1: you have Frankdrafty dot com. That's my speaking site. So
• 55:38
  Speaker 1: they'll see there, they'll see videos of me speaking and
• 55:39
  Speaker 1: that type of thing. But also if they wanted to
• 55:41
  Speaker 1: find out more, they can just email me there as well.
• 55:45
  Speaker 1: Or I'm also you know, for B and I. It's
• 55:47
  Speaker 1: all a simple emails is Frank at b n I
• 55:50
  Speaker 1: h V for Hudson Valley b N I h V
• 55:53
  Speaker 1: dot com is my email bn I h V dot com.
• 55:56
  Speaker 1: So yeah, well thanks guy. I really appreciate you having
• 56:02
  Speaker 1: me on today. This has been great.
• 56:04
  Speaker 2: It was fun, it was fun. I hope that people
• 56:07
  Speaker 2: utilize the n I or you you know, for for
• 56:10
  Speaker 2: other businesses or coaching. And I am saying guys firsthand,
• 56:13
  Speaker 2: I went to one meeting and it was it was great,
• 56:15
  Speaker 2: and I still have connections from the one meeting. So
• 56:18
  Speaker 2: I can't even imagine if I was in it every
• 56:20
  Speaker 2: week how many connections I would have or make.
• 56:22
  Speaker 3: And so we make different connections too. There's not just
• 56:26
  Speaker 3: you know, our meeting every Wednesday. They have different get together.
• 56:30
  Speaker 2: Oh yeah, like the luncheon or breakfast you were telling me.
• 56:33
  Speaker 3: Yeah, they have a luncheon, they have a breakfast. Then
• 56:36
  Speaker 3: they have like different events around the county. That's cool,
• 56:39
  Speaker 3: and you meet other members.
• 56:41
  Speaker 1: Yeah we do. We do. Sometimes we even do ax
• 56:44
  Speaker 1: throwing at night, so there really yeah yeah at throwing. Yeah,
• 56:48
  Speaker 1: I've been fun, fun, different things like that. So we
• 56:50
  Speaker 1: all try and find different reasons, different fun ways to
• 56:52
  Speaker 1: get together outside the meeting and uh and make them
• 56:55
  Speaker 1: very productive in terms of that. So but if you know, love,
• 56:58
  Speaker 1: if you were in the group on your basis, you know,
• 57:00
  Speaker 1: just be over your house. You get more food from.
• 57:02
  Speaker 2: You, I know, to make you all canolis and some pasta.
• 57:07
  Speaker 2: There you go, Well, thank you so much for coming
• 57:10
  Speaker 2: on the show. We love having you and I mean Shawna.
• 57:14
  Speaker 2: You see them all the time.
• 57:15
  Speaker 1: Everyone's there, so thank you so much. Guys really appreciate it.
• 57:19
  Speaker 1: Let me know if it's anything I can do for
• 57:20
  Speaker 1: you guys.
• 57:21
  Speaker 3: Okay, all right, thanks and that's our show for this week.
• 57:23
  Speaker 3: Thank you so much for tuning in. Check us out
• 57:26
  Speaker 3: at Shawnaandlala dot com. You can follow me on Instagram
• 57:31
  Speaker 3: at the real Shawna May.
• 57:32
  Speaker 2: And check me out at Bella Underscore Lala one two five.
• 57:36
  Speaker 3: We will see you next week.