Why Word of Mouth Still Beats Every Paid Channel | Lauren Schulte Wang of The Flex Co.
In this episode, we sit down with Lauren Schulte Wang, founder and CEO of The Flex Co., the brand behind the menstrual disc that has sold over 185 million units, holds 88% market share in its category, and is now carried in over 30,000 retail locations including Target, Walmart, and CVS. Lauren built Flex from scratch in 2016, creating an entirely new product category with zero search volume and a consumer behavior change challenge that she describes as one of the hardest jobs a marketer can have. She opens up about how obsessive customer listening shaped their entire go-to-market strategy…
The skinny
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