Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: Remember Your Pedicure

Transcript

Phone Tap: Remember Your Pedicure · Brooke and Jeffrey: Phone Taps

• 0:00
  Speaker 1: It's time for your prank phone call. It's Brooke and
• 0:01
  Speaker 1: Jeffrey in the morning. And normally when we mess with
• 0:04
  Speaker 1: someone in customer service, we'll try to frustrate them with
• 0:08
  Speaker 1: a strange complaint.
• 0:10
  Speaker 2: Yeah.
• 0:10
  Speaker 1: Odd requests or even an off the wall character. But
• 0:14
  Speaker 1: today we didn't need any of that. We're able to
• 0:17
  Speaker 1: frustrate a nail salon employee using a much simpler strategy.
• 0:23
  Speaker 1: And the woman on the phone has no idea how
• 0:25
  Speaker 1: to handle it except to just try to keep being polite.
• 0:29
  Speaker 1: You're going to hear it in your phone tap right now.
• 0:31
  Speaker 2: Brooke and Jeffrey's phone taps on the 20s. How may I.
• 0:37
  Speaker 3: Help you?
• 0:38
  Speaker 2: Hi, I was hoping to book an appointment for a pedicure.
• 0:41
  Speaker 1: Absolutely.
• 0:44
  Speaker 3: What's your name?
• 0:46
  Speaker 2: My name is Anita Holiday.
• 0:47
  Speaker 3: And when were you looking to come in?
• 0:51
  Speaker 2: Next Thursday, hopefully sometime in the afternoon. I don't know.
• 0:57
  Speaker 3: If that will work, but. Let me check on that.
• 1:01
  Speaker 3: By the way, how's your week going? Oh, my week's
• 1:06
  Speaker 3: going just fine. We've been quite busy. Oh, that's good.
• 1:11
  Speaker 3: And how's yours? That's okay, I guess.
• 1:14
  Speaker 2: You know, I've just been having random issues with short-term memory.
• 1:17
  Speaker 3: Loss this week.
• 1:19
  Speaker 1: Kind of weird.
• 1:19
  Speaker 2: I don't think it's a big deal or anything, though.
• 1:22
  Speaker 3: That's no fun.
• 1:24
  Speaker 1: Right?
• 1:25
  Speaker 3: Well, Essie, we have two openings next Thursday. One at
• 1:29
  Speaker 3: 2 p.m. and one at 5.
• 1:32
  Speaker 2: Openings for what?
• 1:33
  Speaker 1: It's for your appointment.
• 1:37
  Speaker 2: Appointment for... Appointment for what?
• 1:42
  Speaker 3: Appointment for your pedicure.
• 1:46
  Speaker 1: I need a pedicure.
• 1:47
  Speaker 3: Do you have any availabilities? That's why you called me. Yes, Thursday.
• 1:54
  Speaker 3: Next Thursday. Oh, okay.
• 1:56
  Speaker 2: Let me look at my calendar.
• 1:58
  Speaker 3: Thursday, huh? You said what time? There's two openings at
• 2:03
  Speaker 3: 2 o'clock and at 5. Wait.
• 2:06
  Speaker 1: 2 p.m.
• 2:08
  Speaker 3: Or 5 p.m.
• 2:09
  Speaker 1: On Thursday?
• 2:09
  Speaker 3: Not yet. Oh, my gosh.
• 2:14
  Speaker 2: You're not going to believe this. That's actually the one
• 2:17
  Speaker 2: afternoon I'm free.
• 2:18
  Speaker 3: How did you know that? Are you some type of psychic? No, ma'am.
• 2:25
  Speaker 3: You just kind of told me that. I'm just doing scheduling.
• 2:29
  Speaker 1: Scheduling for what?
• 2:31
  Speaker 3: For your pedicure.
• 2:36
  Speaker 1: Pedicure? Oh, my gosh.
• 2:38
  Speaker 2: It is so funny you mentioned that.
• 2:40
  Speaker 1: I was just looking at my feet.
• 2:41
  Speaker 2: And realized I need a pedicure.
• 2:45
  Speaker 3: Oh my God.
• 2:46
  Speaker 1: Timing, right? Yeah.
• 2:50
  Speaker 3: Timing. Um, so, um, am I going to book you?
• 2:54
  Speaker 1: Do you have my name?
• 2:56
  Speaker 3: Um, yes.
• 2:57
  Speaker 2: I'm Anita holiday.
• 2:58
  Speaker 3: Anita holiday. I got that. Um, Okay, good.
• 3:03
  Speaker 2: It's funny, you already had it.
• 3:05
  Speaker 3: Not really, but I do need your phone number and
• 3:07
  Speaker 3: email so that you could have it on record. Hold on.
• 3:11
  Speaker 3: Put it on your calendar. Something that's not making sense
• 3:15
  Speaker 3: to me.
• 3:16
  Speaker 2: What exactly am I putting in my calendar? Oh, yeah.
• 3:19
  Speaker 3: It's pedicure time, man.
• 3:21
  Speaker 2: Wait, you mean I'm getting a pedicure?
• 3:25
  Speaker 3: Yes. Yes. Ma'am, do you remember earlier you mentioned you
• 3:32
  Speaker 3: had short-term memory problems?
• 3:35
  Speaker 2: I said that?
• 3:37
  Speaker 1: Yes, yes, you did.
• 3:39
  Speaker 3: And we've been having the same conversation maybe three times already. Oh,
• 3:44
  Speaker 3: my God.
• 3:45
  Speaker 2: I am so sorry.
• 3:47
  Speaker 1: It's okay.
• 3:48
  Speaker 3: It's okay. It just seems like it might be something
• 3:51
  Speaker 3: that you need to speak to a medical professional about.
• 3:55
  Speaker 1: About what?
• 3:58
  Speaker 3: Yeah, I don't know what to say. I don't know
• 4:01
  Speaker 3: what to do here.
• 4:03
  Speaker 1: Oh, wait, wait.
• 4:05
  Speaker 2: It's coming back to me. I remember about the pedicure
• 4:07
  Speaker 2: I'm booking, right?
• 4:08
  Speaker 3: There you go.
• 4:09
  Speaker 2: Or is it the prank call I'm doing that your
• 4:12
  Speaker 2: co-worker Natalie set you up for?
• 4:13
  Speaker 3: Wait. Wait. Wait, Natalie. It's a prank call. So you
• 4:22
  Speaker 3: don't have short-term memory loss.
• 4:24
  Speaker 2: No, this is actually Brooke from the radio show Brooke
• 4:26
  Speaker 2: and Jeffrey in the Morning, and we're doing a phone
• 4:28
  Speaker 2: tap on you. Natalie said you guys have had some
• 4:38
  Speaker 2: long days at the spa, and so she just wanted
• 4:40
  Speaker 2: to make you laugh. That's good.
• 4:45
  Speaker 1: You know what?
• 4:45
  Speaker 2: You were polite the whole time, or I think you were.
• 4:49
  Speaker 3: I'm trying to remember. Wait, who are you? Oh, yeah.
• 4:53
  Speaker 2: Wait, are you Anita Holliday?
• 4:55
  Speaker 3: I need one of those now.
• 4:58
  Speaker 2: You're Anita Holliday. I get it.
• 5:02
  Speaker 1: Coming back to me. Broken Jeffrey's phone taps on the 20s.