Episode 43 - How to Build Trust and Loyalty to Retain Your Customers with Swire Ho
Episode 43 - How to Build Trust and Loyalty to Retain Your Customers with Swire Ho
Hey hey, welcome back everybody, it's your boy Drewbie and today, I'm welcoming Swire Ho, aka "Swire the Promo Guy" to the episode. Swire has 17+ years of experience in sales, which makes him the perfect guy to talk to about not just sales, but retaining your customer AFTER the sale. First though, Swire tells us about his craziest sales story that led from one sale to up to 50 referrals. Swire also focuses on the art of pre-qualifying questions and the importance of truly listening to client needs, which in…
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