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Within the Trenches Ep 541

Ep 541 features 911 dispatch stories from around North Carolina. The North Carolina 911 board and Within the Trenches podcast partnered on classes and podcast episodes to highlight the amazing work of 911 professionals throughout the state in celebration of National Public Safety Telecommunicators Week. This is a continuation of this series out of Johnston County 911.

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Episode topics –

Technology Boosts Safety: Tracking Callers for Better Help

The Importance of Compassion in Customer Service: How Being Human Can Lead to Success

The…

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