Latest / The Operator | Healthcare Business
The Most Expensive Meeting in Healthcare Is Probably Useless
Most leaders believe the purpose of an all-hands meeting is to communicate information.
Larry Benz believes the opposite.
In this episode of The Operator, Larry explores why many all-hands meetings fail to accomplish their most important objective: helping leadership learn what is actually happening inside the organization.
The conversation examines how organizations create the appearance of transparency while avoiding uncomfortable conversations, why employees stop asking questions, and how leaders can accidentally mistake silence for agreement.
Larry also introduces a simple metric leaders…
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