Latest / Mastering CS: Candid Leader Insights
Ep 64 | Kiko Rodríguez Moreno
In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Kiko Rodríguez Moreno, Customer Success Manager at Wazuh, an open source security platform helping organizations detect threats, monitor their infrastructure, and stay compliant. Kiko shares how he transitioned from a linguistics background into cybersecurity, what Customer Success really looks like in a highly technical industry, and why communicating with technical customers is often more challenging than people expect. He also offers practical advice for anyone stepping into a technical role without…
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