Latest / Scalability School / How to Use Category Entry Points to Scale Your Meta Ads | Tyson Drake
Transcript
- 0:00so when you enter the category,
- 0:01hence like the category entry
- 0:03like what situation
- 0:05prompted you to think of the category?
- 0:06and this is
- 0:07actually how people
- 0:08really buy in real life.
- 0:09You don't wake up
- 0:10and from your sleep and be like, oh,
- 0:12I need testosterone, Like,
- 0:14you probably look in the mirror
- 0:15and you're
- 0:16maybe like I'm getting some mad boobs,
- 0:19or maybe like my feelings sleepy or
- 0:21like whatever.
- 0:22Like that situation is at the gym.
- 0:23I don't feel like lifting as much.
- 0:26some examples
- 0:27that got me thinking about this was like
- 0:28first reading that book
- 0:29in that framework of like,
- 0:30I'm better brand
- 0:31which goes through the CategoryTroyes
- 0:33framework, which we can get into.
- 0:34this is loft year.
- 0:36And I'm Like this pairs really well with
- 0:39how we like we do
- 0:40creative testing around personas.
- 0:41But actually you can go deeper.
- 0:42this pairs really well
- 0:43with like how meta targets individual.
- 0:46You know
- 0:47now Andromeda a better individual.
- 0:48Pockets of like that
- 0:49demand all other segments.
- 0:51And so I'm just like, oh,
- 0:52this is interesting.
- 1:00And now
- 1:01let's take a
- 1:01listen to the Scalability School podcast.
- 1:04Welcome back to another episode
- 1:06of the Scalability School podcast.
- 1:08No Andrew, no Zach today.
- 1:10But that's fine
- 1:11because we are being joined
- 1:12by Tyson, who's
- 1:13going to tell us all
- 1:15about category entry points
- 1:16and how you can use them
- 1:17to scale your brand from 7
- 1:19to 8, maybe even nine figures.
- 1:20It's going to be
- 1:21the most tactical playbook
- 1:22on category entry points
- 1:24and how you can apply them
- 1:24to your business.
- 1:25Before we get into that,
- 1:27and I have tons of questions
- 1:28that I'm desperately curious
- 1:29about to ask you, Tyson,
- 1:30you've done a lot of things,
- 1:32but I think
- 1:32one of the things that comes up
- 1:33most commonly is your time at at UT,
- 1:36where you helped
- 1:38scale that
- 1:38from eight
- 1:39into nine figures
- 1:40and took it
- 1:41across a bunch of different new countries
- 1:42and all kinds of things.
- 1:43Would you say that that's like,
- 1:46is that where you cut your teeth
- 1:47the most and learn the most,
- 1:48or did you have any other experience
- 1:49where you feel like
- 1:50you dove into the marketing and DDC land
- 1:52and really learned a ton?
- 1:54Yeah, absolutely.
- 1:55So I've been doing this,
- 1:56I guess
- 1:56e-commerce to see thing for 15 years.
- 1:59It feels like a lot longer, but
- 2:00I started off
- 2:03early, a bit of a
- 2:04background, started off at first
- 2:06higher self taught like affiliate market.
- 2:08Actually,
- 2:08I actually started off promoting
- 2:10like slinging ebooks, Clickbank products.
- 2:12So kind I tell my self, Google ads
- 2:15ended up getting hired
- 2:16for a gym equipment retailer.
- 2:19So we that was my first foray
- 2:20into e-commerce.
- 2:22So like China
- 2:23for the equipment brought it.
- 2:24Here in Australia we grew the largest
- 2:26online fitness retail in Australia.
- 2:28We rolled out showrooms nationwide and we
- 2:31that was for years.
- 2:31We did pretty well
- 2:32and I was like, hey, you know,
- 2:34I was general manager
- 2:35now of the entire business.
- 2:36I was like, hey,
- 2:36can I just go
- 2:36travel Europe for six months?
- 2:38So go travel you up for six months.
- 2:40Ended up just backpacking and couch
- 2:42surfing anywhere I could
- 2:43for six months
- 2:43straight and met my now fiancé in Geneva
- 2:47in Switzerland.
- 2:48When I was passing through that.
- 2:49Moved to Berlin, worked
- 2:50for a venture capital firm
- 2:52for three years.
- 2:53We're like an operational venture
- 2:54capital firm,
- 2:55so that's like
- 2:56100% team,
- 2:57more like an agency
- 2:58in-house that also invested.
- 3:00And I was part of the operational team
- 3:02running Google Ads.
- 3:03So I'd go into our portfolio companies
- 3:05to help them grow and scale.
- 3:06And Facebook was just taken off.
- 3:07There's like 2014 to 2016,
- 3:08so it was just taken off.
- 3:10But Google was kind of the main channel
- 3:12for these consumer
- 3:14brands and finish up there
- 3:15after three years,
- 3:17moved back to Australia,
- 3:18worked for a whole bunch of DDC bears.
- 3:19But audio
- 3:20is definitely the most well-known one.
- 3:22I'd probably say, like,
- 3:23I know
- 3:2460% of my foundational knowledge came
- 3:27when I was in Berlin
- 3:28working with this VC firm.
- 3:31I mean, they were using contribution
- 3:33dollars back in like 2014
- 3:34even before then, right?
- 3:35So I said they were like really,
- 3:37like really sophisticated in the way
- 3:40that I think about measurement
- 3:41and doing incrementally
- 3:42testing back then.
- 3:43And then I kind of took those learnings,
- 3:46brought them to different
- 3:47brands in Australia
- 3:49that I worked for here,
- 3:50but they were global brands,
- 3:52and then
- 3:52ODI is
- 3:53where I got to really apply
- 3:55the most of those learnings
- 3:56and then like kind of test out
- 3:58some of my friend works
- 3:59I like
- 4:00had brought from there,
- 4:01but also like further developed
- 4:02for working with other brands.
- 4:04And so yeah, I'd say like 60%
- 4:07like Berlin or Europe,
- 4:09European knowledge.
- 4:10And then the application
- 4:12across the ODI
- 4:13to to really go deep
- 4:15and the depth of knowledge application
- 4:17and it's just a beast.
- 4:18Right.
- 4:18Like,
- 4:19like when you're,
- 4:20when you're scaling really aggressively
- 4:22across like eight markets
- 4:23as we were in like,
- 4:25like a such short period of time.
- 4:27You can
- 4:28you can just like test a lot of things.
- 4:30And like Davies,
- 4:31a great founder,
- 4:33and he gave me the confidence
- 4:36to be able to like go like,
- 4:37hey David, this is what we need to do.
- 4:39Well, this is what I believe
- 4:40we need to do.
- 4:41You like understand it.
- 4:42And he had a marketing background,
- 4:44so he was really good to
- 4:46like relate to in that regard.
- 4:47And he'd be like, yeah, that sounds good.
- 4:49Go do it.
- 4:49I was like, all right, cool.
- 4:51It's going to go hire 20 people.
- 4:52No, not right away, you know what I mean?
- 4:54Like he just got things really like,
- 4:57so so that was one of the good things
- 4:58about working for
- 4:59he is like, he understood things.
- 5:01And I got to roll out a lot of,
- 5:04scaling issues as well.
- 5:05Yeah. Incredible.
- 5:06And so you've put out
- 5:08a lot of great content,
- 5:09and you do a lot of great work
- 5:10as kind of a fractional CMO role.
- 5:12And so your website, Draco's,
- 5:14and your Twitter is
- 5:15where I spend a lot of my time,
- 5:17like consuming the content
- 5:17that you put out.
- 5:18But specifically
- 5:19what I want to spend time
- 5:20today on is just going through this,
- 5:22this idea of category
- 5:23edge route points,
- 5:24which I'll leave you to define
- 5:25because I think you're
- 5:26gonna do a much better job
- 5:26than I will in a second.
- 5:28But what what like brought category.
- 5:32Like,
- 5:32can you give me a little bit
- 5:33like how did you arrive
- 5:34to a category entry points
- 5:35in the first place?
- 5:35Like was it out of necessity of like,
- 5:37Holy shit, we're hitting
- 5:38we're hitting a ceiling
- 5:39and I can't figure out
- 5:39how to break through.
- 5:40Like,
- 5:40how did you even stumble on this
- 5:42in the first It's
- 5:42kind of my attention
- 5:43that maybe you are
- 5:44listening to this podcast
- 5:45and you've never heard of
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- 6:17Yeah.
- 6:17So it was a combination
- 6:19of things, really.
- 6:20I like to keep a bit of a
- 6:22like I think as marketers,
- 6:25as like operators. Right.
- 6:26This is a clear, clear differentiation.
- 6:28So as like marketing operators
- 6:30we are like really in the trenches and
- 6:34doing a lot of things
- 6:35testing, experimenting.
- 6:36And we're kind of like learning
- 6:38from like a bottom up perspective.
- 6:39Right? It's like, oh look what I learned.
- 6:41It's like these ads are working
- 6:42and there's
- 6:43a whole creative strategy thing.
- 6:44And like
- 6:45maybe previously meta
- 6:46had to do a lot of the interest targeting
- 6:48and now kind of had to learn
- 6:50how to become marketers. Right.
- 6:52So I've just had to learn how to,
- 6:55I mean,
- 6:56back in the day when I was slinging
- 6:57ebooks, it's a lot easier to just capture
- 6:58just in demand by keyword
- 7:00targeting, right?
- 7:00Versus like,
- 7:01now I'm going to think about like
- 7:02how to how to like
- 7:03the consumer psychology
- 7:05and how to like
- 7:05what ads
- 7:07kind of target different personas. Right.
- 7:09So so
- 7:10as a result of that,
- 7:11my thinking is like,
- 7:12I like to have a bit of a finger
- 7:14on the pulse
- 7:14as like what's like the marketing world
- 7:17saying like,
- 7:18like the academically
- 7:19trained marketing world
- 7:20and what and then like,
- 7:22what are we kind of like,
- 7:24what are we learning from
- 7:25like a month perspective. Right.
- 7:27And so there's some great book
- 7:28I just had to teach myself marketing to,
- 7:30to be, to be blunt,
- 7:31is like,
- 7:33yeah, I help scout like a brand
- 7:34to over 100 million.
- 7:35But like, I had to
- 7:36I had to teach myself marketing
- 7:37from like a foundational perspective.
- 7:40And so some great books is
- 7:42I just like,
- 7:43well, what can I where
- 7:43can I learn something?
- 7:44Because I didn't go to university
- 7:46for marketing.
- 7:46I'm a guitarist.
- 7:48I went to uni to study music,
- 7:50and I'm a metal head,
- 7:51so I just wanted to play in a Swedish
- 7:52heavy metal band for the rest of my life.
- 7:54And and so I had to learn marketing,
- 7:56much like yourself, I'm sure.
- 7:58And I'm like, well,
- 7:59what are some great books? Right.
- 8:00So there's like the Edinburgh
- 8:02based Institute of Marketing Science,
- 8:04which is putting out
- 8:05a lot of really, really solid papers.
- 8:08I don't read the papers.
- 8:09They just kind of dumb it down
- 8:10for people like me.
- 8:11And I just read the book.
- 8:12So that's some great books
- 8:13where this is where
- 8:14I went to learn marketing
- 8:15and they've got like the better,
- 8:18How Brands
- 8:18Grow Part one,
- 8:19which is released in
- 8:20maybe 2008, 2009, maybe
- 8:23have Brands grow part two,
- 8:25there is better
- 8:26brand health,
- 8:27which is where the CP framework came
- 8:28in, and I distinctly brand assets.
- 8:30But like they're a research institute
- 8:32and they're based in my hometown
- 8:33of Adelaide.
- 8:34Actually,
- 8:34it was ironically, I'm like, oh,
- 8:35these are good books.
- 8:36Oh, they're actually where I live.
- 8:38And why haven't I ever heard of them?
- 8:39So there are a research institute
- 8:42that gets like
- 8:43lots of investment
- 8:44from all the multinationals
- 8:46that I'm sure you've all heard of
- 8:48from your country
- 8:49McDonald's, Pepsi, Coca Cola,
- 8:51you know, like
- 8:52they're the big most
- 8:54that like invest in
- 8:55in the their research.
- 8:56And so they have to go out and like pitch
- 8:58and raise money.
- 8:59Not from a profit perspective
- 9:00but from like a, like
- 9:02a research graph perspective.
- 9:04And it just turns out they're like,
- 9:06well, the best research
- 9:06marketing institutes in the world.
- 9:08And so they focus on
- 9:10putting out all these papers
- 9:11and with the underlying
- 9:13how does marketing work, like
- 9:15what are the fundamentals of marketing.
- 9:17And one of those fundamentals
- 9:19that they kind of stumbled across.
- 9:20And they
- 9:20they talk about mental availability,
- 9:22which is like
- 9:23how like how
- 9:26what does a lot of
- 9:26who do you thought of in
- 9:27like buying situation
- 9:28that was kind of stumbled
- 9:29upon in like the early 2000
- 9:31and they go to
- 9:32like,
- 9:34more like
- 9:34refining this framework of like,
- 9:36like people
- 9:38think of brands in buying situations.
- 9:41So that's the core
- 9:41premise of like a category entry
- 9:43point is, is what are you thought of?
- 9:46How many times are
- 9:47you thought of in by situations?
- 9:49And sorry that the main book
- 9:50was written by like Better Brand
- 9:52Health was written by Jenny
- 9:53Romanek from the Institute
- 9:54is when I shout that out.
- 9:56But yeah, the core
- 9:57premise of like category
- 9:59entry points
- 9:59is buying situations, right?
- 10:03So so
- 10:04when you enter the category, hence
- 10:06like the category entry point,
- 10:07when you enter the category, like,
- 10:10like what
- 10:11situation prompted you
- 10:12to think of the category?
- 10:14And, and this is
- 10:15actually how people
- 10:16really buy in real life.
- 10:17You don't wake up
- 10:18and like from your sleep
- 10:20and be like, oh,
- 10:21I need testosterone, right?
- 10:22Like,
- 10:23you probably look in the mirror
- 10:24and you're like,
- 10:26maybe like I'm getting some mad boobs,
- 10:29or maybe like my feelings sleepy or
- 10:31like whatever.
- 10:32Like that situation is at the gym.
- 10:33I don't feel like I'm lifting as much.
- 10:36like some examples
- 10:37that got me thinking about this was like
- 10:39first reading that book
- 10:40in that framework of like,
- 10:41I'm better brand Health,
- 10:43which goes through the CategoryTroyes
- 10:44framework, which we can get into.
- 10:46And then I was like, so this is like,
- 10:47this is like loft year.
- 10:49And I'm like,
- 10:50Like this pairs
- 10:51really well with like how we
- 10:54how like we do
- 10:55creative testing around personas.
- 10:56But actually you can go deeper.
- 10:58And this pairs really well
- 10:59with like how meta targets individual.
- 11:02You know
- 11:03now Andromeda can target like
- 11:06a better individual.
- 11:06Pockets of like that
- 11:08demand all other segments. Right.
- 11:09And so I'm just like, oh,
- 11:10this is interesting.
- 11:11And it just got me thinking about like,
- 11:13so that's the
- 11:14that's like the academic side
- 11:16of like the category entry
- 11:17points buying situations.
- 11:19Some examples of that to be
- 11:20to be more clear
- 11:21the head like the
- 11:22the earphones
- 11:23the noise cancellation device category.
- 11:25Right.
- 11:25So maybe your front row
- 11:28at a concert, right.
- 11:29You're at a festival.
- 11:30So this is actually how
- 11:31I entered the category
- 11:32and prompted me to
- 11:32think of like how to approach this.
- 11:35And so I'm a big metal head.
- 11:36All the metal concerts
- 11:38I go to, I'm always front row,
- 11:40always right.
- 11:41I get there early, I'm front row.
- 11:43And what that means is
- 11:45I have a little
- 11:46bit of ringing in my ears.
- 11:47Also from playing
- 11:48loud music as well in a lot of bands,
- 11:51but like, like, I'm
- 11:52going to need earplugs, right?
- 11:53I took my fiance.
- 11:54She's like,
- 11:55I'm like, come to attack with me.
- 11:56Like the last time
- 11:58I was seeing so big, good experience
- 12:00and she's like, oh,
- 12:00probably need some earplugs.
- 12:01But it's so situation, right?
- 12:03No example.
- 12:04Crying baby on a flight. You're flying.
- 12:07Maybe flying.
- 12:08You know,
- 12:08my partner just went to,
- 12:10she went to Rome, Perth to Rome.
- 12:1317 hour flight, one way.
- 12:15No. Yeah.
- 12:16Disgusting. Absolutely disgusting.
- 12:18So like,
- 12:19if you're sitting next to,
- 12:20you know, some noisy people or like,
- 12:23you know, baby, that might,
- 12:25you know, not, not deal with a flight so.
- 12:26Well, like.
- 12:26Yeah, you probably want to me
- 12:27if you're so open office plan.
- 12:30Right.
- 12:31Super noisy
- 12:32snoring partner
- 12:33like annoying
- 12:34can't get to sleep public transport
- 12:36like so you get the idea.
- 12:37These are like the actual situations
- 12:39that trigger people to be like, oh,
- 12:41I wish I had some.
- 12:43And we've done our jobs right.
- 12:45As marketers, people would go,
- 12:46oh, I need some loot earplugs. Right.
- 12:49And so so that's actually that's like
- 12:51the exact situation
- 12:53that led me to buy a loop earplugs was
- 12:55I am going to be front Metallica.
- 12:58My partner is
- 12:58and we have no earplugs
- 13:00and we need earplugs
- 13:02and we need loop airbags
- 13:04because I was just aware of them. Right.
- 13:06I wasn't actually
- 13:07wearing any other earplugs.
- 13:08And so so we we then call that.
- 13:10So that's the key category entry point.
- 13:13And then from that is the like
- 13:17like
- 13:18how do you like think of them.
- 13:21So that's called
- 13:22what's called the academic terminology.
- 13:24That's called mental availability.
- 13:25So as a brand like
- 13:26brands want
- 13:27to become mentally available
- 13:29in buying situations.
- 13:31So that's like the whole spiel
- 13:34about what a category entry point is.
- 13:36Yeah it's funny.
- 13:37Loop loop is a great example of this.
- 13:40The Alex who runs
- 13:42I think he's head of growth
- 13:43that at loop right now he's
- 13:45he watches the bot
- 13:46and he's a great friend.
- 13:47We DM a little bit over over Twitter.
- 13:49So he's a he's a great guy.
- 13:50But I think this is
- 13:52this is the Drake photo
- 13:53that I gave out of Metallica.
- 13:54So they gave.
- 13:55So you walk into the
- 13:56and I was like, oh yeah, access VIP.
- 13:58You walk out
- 13:59and you just hand your drink bottles
- 14:01and you know,
- 14:02I'm like,
- 14:02everyone's like in the crowd
- 14:03with these big drink bowls.
- 14:04And you've been be in the front row
- 14:06like I have.
- 14:07You always get smacked in the back
- 14:08by water bottles
- 14:08and people throwing things.
- 14:09So like, this is this is a leader.
- 14:11This and this water bottle is like
- 14:13not light.
- 14:14So this is probably one
- 14:16and a half kilo tequila.
- 14:17And I'm just like,
- 14:18they're hoping someone doesn't throw
- 14:19one of these bottles
- 14:20at the back of my head.
- 14:20So it looks like a weapon.
- 14:22Yeah, it's a brick.
- 14:24Uses a door stopper.
- 14:26Yeah. Yeah, exactly.
- 14:29So what's great about the
- 14:30so category entry points.
- 14:31Like if I mean at this point
- 14:32like people should be convinced that
- 14:33like it's it's a useful mechanism.
- 14:35I have a bunch of different questions.
- 14:36But like if you needed any more evidence
- 14:38for like the value of this,
- 14:40I think in your piece
- 14:40you kind of
- 14:41you gave some context
- 14:42on loops, trajectory
- 14:43where they went
- 14:44from like 40 million
- 14:45to 110 million, 280 million
- 14:46over the course of three years.
- 14:48And a lot of
- 14:49there are people
- 14:50who were buying from them
- 14:51had actually never even
- 14:52been in the category like before that.
- 14:55Had you ever before you considered it?
- 14:57Had you ever worn
- 14:57your plugs in your life,
- 14:58like to sleep or anything?
- 14:59Yeah.
- 14:59So I think the important thing
- 15:01to think about is
- 15:03although 60 people had 60% or whatever,
- 15:05the reference hadn't plugs,
- 15:07which is a phenomenal effort
- 15:08by them to be able to, you know, scale.
- 15:11And how many people were quiet.
- 15:12There's many
- 15:13customers, the job to be done
- 15:17so, so using like the clay Christians
- 15:19and like
- 15:19what does the job to be done framework.
- 15:20The job to be done is noise cancellation.
- 15:24Right.
- 15:24And so how did I previously
- 15:26treat noise cancellation.
- 15:28So I've thought of that.
- 15:30So at concerts
- 15:30what I actually used to do is
- 15:31I took my earbuds, I just
- 15:33I just didn't have anything plan. Right.
- 15:35So geography down noise
- 15:36cancellation issue
- 15:37something else
- 15:38I'm open office
- 15:39like when I was working in Berlin.
- 15:41Open up
- 15:42even though the open office,
- 15:43just like headphones on,
- 15:46are quite silent, no music.
- 15:48And so you just kind of use
- 15:49that as noise cancellation bus.
- 15:51You can play music.
- 15:52But yeah,
- 15:53I mean,
- 15:53the point is, is like
- 15:54the job to be done is like,
- 15:55like quietness.
- 15:56And I think just
- 15:57other products
- 15:58may have been taking up that space
- 16:00inadvertently without
- 16:01without the intent of it.
- 16:02And actually the concerts that I go
- 16:04to, they have,
- 16:06you can just buy disposable
- 16:07plugs sometimes about sometimes,
- 16:09like the security guards at the front row
- 16:10will give you if you ask them.
- 16:12Otherwise you'd go to the bar
- 16:13and ask for them and then you buy them.
- 16:15So I was buying them,
- 16:16but I didn't have any reusable ones
- 16:18like like look.
- 16:19And so I think,
- 16:20I think maybe like a lot of
- 16:21that might have been happening as well.
- 16:23So people are already
- 16:24solving the problem.
- 16:25But but then you have
- 16:26like the adoption curve,
- 16:27like the classic like book of
- 16:32like you got entrepreneurs
- 16:34or early doctors like majority laggards.
- 16:37I think it's just more like that.
- 16:39Like I go out of context
- 16:40and I see people wearing
- 16:41loopy plugs and I'm like, oh,
- 16:43like, you've got this too.
- 16:44So maybe,
- 16:45maybe the made it
- 16:46more socially acceptable to
- 16:47to wear
- 16:48as far as like clunky as a big headphone.
- 16:51Like all like a, like the
- 16:52the like
- 16:53the fluoride earplugs
- 16:54that you might see on worksites
- 16:55or something like that. Yeah.
- 16:57So you said
- 16:57you said something interesting
- 16:58interesting in there,
- 17:00which I think is just kind of
- 17:01like the discovery piece.
- 17:03How how how you.
- 17:05So when, when Zach is on Zach and I,
- 17:07we kind of have this like
- 17:08shared framework
- 17:09around something similar to SEPs,
- 17:11which is
- 17:11like pillars, angles, personas,
- 17:13which is kind of three different things.
- 17:15Do you do
- 17:16you have outside of SIPs
- 17:18or they're different buckets
- 17:19that you are grouping these things into?
- 17:21The job to be done
- 17:22is something that you said.
- 17:23It's like, well,
- 17:23noise canceling is the job to be done.
- 17:25And then there's
- 17:26a bunch of different people
- 17:26that want that job to be done
- 17:28or the, the,
- 17:29the example you gave earlier.
- 17:31It's like some people,
- 17:32it's related to sleep,
- 17:32some people it's weight loss.
- 17:34So are there any other kind of like
- 17:35categorical things
- 17:36that you use to help define this
- 17:38or is like Sep
- 17:39the core thing that you focus on? Yeah.
- 17:41So I think
- 17:43I think
- 17:43personas are important
- 17:45and this is probably more
- 17:46of a semantic discussion.
- 17:48I like personas.
- 17:50If what you're saying a persona is,
- 17:53is the aggregate bundle
- 17:55of different category entry points.
- 17:57Right.
- 17:57And so I'll give like the plug example.
- 18:01So if like the like festival
- 18:04it's like I'm front row.
- 18:05It's noisy
- 18:08I want some quiet time
- 18:10while I like not near the music or sleep
- 18:13and snoring.
- 18:13It's like storing partner
- 18:14snoring on a flight.
- 18:16So so like that would be like
- 18:19CPS would be the situations.
- 18:20But like the, the persona would be like,
- 18:24sleep relaxed.
- 18:25Right? Relaxation.
- 18:26Can we trying to wind down
- 18:27before we go to sleep as well.
- 18:28So so if the persona is like
- 18:31the grouped category of the CPS
- 18:33and that's how you define
- 18:34the persona then.
- 18:35Yet I think that's perfectly fine.
- 18:37Where I have a problem with
- 18:38is I've seen the sun
- 18:40as being defined
- 18:40before as like like
- 18:42like the brand sweatshirt,
- 18:44you know,
- 18:45they're just like they're switching
- 18:46brands all the time, like just here
- 18:48and they're buying in this
- 18:49and yeah, like
- 18:50of course people travel to from brands.
- 18:52But like I don't think
- 18:52that's a good persona.
- 18:53So where I like the thing up.
- 18:55So it was like the aggregate
- 18:57of lots
- 18:57of different category
- 18:58entry points that are clearly different
- 19:00from other categories.
- 19:01So if you might do like hunting,
- 19:05like the socks, like compression like,
- 19:07like etc.. Yeah. Yeah.
- 19:10And then so
- 19:12I think it'd be good
- 19:13to start to pivot into like,
- 19:14how can we curious like
- 19:15first like
- 19:16how you actually start
- 19:17to build these, like
- 19:18how do you actually go
- 19:19and do the research, research
- 19:20to find them
- 19:21if you have any like
- 19:22process that you build,
- 19:23maybe you have a little bit of AI
- 19:24that you've mixed into that process
- 19:26and then prioritizing them.
- 19:27Like, I'm super curious
- 19:28about the prioritization
- 19:29point in particular,
- 19:30just because like,
- 19:31you might be able to come up
- 19:32with 50 different category entry points,
- 19:34but that doesn't mean
- 19:35that they're all worth pursuing today.
- 19:36And there's a prioritization
- 19:37that probably needs to occur.
- 19:39Although tools like tribe and TikTok shop
- 19:41have probably made it
- 19:42a little bit easier
- 19:42to do a little bit of spray
- 19:44and pray with that.
- 19:45So maybe we start by actually
- 19:47finding them
- 19:47and then we can move into prioritizing.
- 19:49friends, quick break.
- 19:50This episode is brought to you
- 19:51by North Beam,
- 19:52the marketing attribution platform
- 19:54that we love over here
- 19:55at Scalability School.
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- 20:56Incrementally. Was broken.
- 20:58North beam fixed Yeah.
- 21:00So I mean how do we
- 21:01how do we find
- 21:01I think there's like
- 21:02I'm always like quantum quo. Right.
- 21:04And so sort of the so the,
- 21:07the research part,
- 21:08I mean there's just a lot of tools
- 21:10that can,
- 21:11you can lean on to, to help do this.
- 21:12I mean, so I mean,
- 21:16the easiest one would be like
- 21:18if you have like a standard AI tool,
- 21:21you know, Claude or whatever, and like
- 21:24just prompt it to like,
- 21:26do the research of the category.
- 21:29I think it's most important point is
- 21:31you want to start with a category,
- 21:33because if you
- 21:34if you just use something like
- 21:36your own data,
- 21:37if you just use surveys,
- 21:38if you use comments, if you use maybe
- 21:41like email,
- 21:42like your email email survey,
- 21:44it would just use post-purchase survey
- 21:47and just use.
- 21:48So if you're just using your own data,
- 21:51that will potentially limit your scope
- 21:53onto which category
- 21:54entry points you uncover. Right.
- 21:56And the best thing today.
- 21:58Right.
- 21:58Like the people
- 21:59that are already buying from you.
- 22:00Exactly right.
- 22:01So if you're loop plugs
- 22:02and I think they started with
- 22:03like a festival
- 22:04as a festival product,
- 22:05and then we add to festival products
- 22:07like like all your perspective
- 22:09survey comments
- 22:09are probably gonna be festival
- 22:11like people.
- 22:11Why'd you buy festival
- 22:13and so so like so the your ads
- 22:17kind of bias
- 22:18the SEPs research you could say.
- 22:21But it's important to do.
- 22:22But but
- 22:23it just biases a little bit as well.
- 22:25And you actually see this
- 22:26I've just seen this a lot in
- 22:27like perspective survey research
- 22:29that like ads are only about this like
- 22:32like poster paper
- 22:34survey data is this matches.
- 22:36And so that's why it's important
- 22:37to look at your competitors
- 22:39might be reviews on Amazon
- 22:41or their own website or just
- 22:43you know
- 22:44it could be prompting the,
- 22:45you know, an AI
- 22:46to think about the category.
- 22:48So for loop
- 22:48that would be like the noise
- 22:49cancellation category.
- 22:51So you got noise
- 22:52cancellation category in general and
- 22:55like forums like like Reddit or whatever.
- 22:59Maybe there's like a specialized noise
- 23:00forum that you could look up.
- 23:02But I think the majority of
- 23:03that discussion would happen on Reddit.
- 23:05But it might be like these niches.
- 23:07So the research might be all right,
- 23:08what are the niches within the category.
- 23:11And then you can go
- 23:12like look further in detail
- 23:13but actually uncover.
- 23:15So so that's like
- 23:16a little bit of a high level
- 23:17as to how to do that.
- 23:18I'm sure I'm
- 23:18sure there's lots of other methodologies
- 23:20like like get park
- 23:21AI like maybe
- 23:22another tool that can help do that.
- 23:24Maybe,
- 23:24you know,
- 23:25you can do competitor research in motion
- 23:26that shows you know
- 23:28who the personas
- 23:29and like like
- 23:30there's lots of ways
- 23:31to kind of approach this.
- 23:32But but like to the problem
- 23:35with like the,
- 23:36like the motions of the world
- 23:39that have like these AI segments in place
- 23:41is I don't think they haven't uncovered
- 23:44SEPs.
- 23:44Well,
- 23:45I don't think they do a job
- 23:46of uncovering situations.
- 23:48I think they do a good job
- 23:49of like aggregating personas
- 23:50for the most part.
- 23:51So, so I can go inside the like how so?
- 23:55So how to uncover this, right.
- 23:57So how yarn cover is, is the
- 24:00the seven W's. Right.
- 24:01So this is originally
- 24:02taken from philosophy
- 24:04of like the five W's.
- 24:06What when where why how.
- 24:08And it's just like a discovery process
- 24:10that the philosophers used in the book
- 24:12that a bit of brain health.
- 24:13Jenny kind of adapts this from like a,
- 24:18sorry
- 24:19adapts from like
- 24:20a, a non philosophical perspective.
- 24:23So it's like,
- 24:25why what problems needs or desires
- 24:27like trigger the purchase.
- 24:28Like that's the situation
- 24:30when like what
- 24:31time seasons or life events
- 24:33where, where does the
- 24:35the consumption happen.
- 24:36So like where's the product in use
- 24:39with whom what influences or
- 24:41like what is the shared experience
- 24:43he might be sharing this with.
- 24:44With what with like
- 24:46what is it consumed with.
- 24:47So supplement
- 24:48may water or like
- 24:49is it with the protein shake.
- 24:51There's a while.
- 24:52What activities at the gym, in the train
- 24:56and the festival.
- 24:58And then
- 24:59the W does a load, the heavy lifting
- 25:01and how how
- 25:02so the W how like how you feel like
- 25:04what is the emotional state
- 25:06that triggers this need. Right.
- 25:07And so from here you can
- 25:11use those seven prompts to either
- 25:14if you,
- 25:14if you're very well
- 25:16versed in your categories, a brand owner,
- 25:18you could probably just write these down.
- 25:19Oh yeah, I experience this
- 25:20I know customers right.
- 25:22And so that would be like part one.
- 25:24Like just just write this down.
- 25:25But like it's a very structured approach
- 25:28to surface these situations. Right.
- 25:30And so like you can ask your favorite
- 25:33lm to, to like uncover these.
- 25:37Right.
- 25:37And then like I'm sure
- 25:38it will come up with a list and go, okay,
- 25:40there's another list.
- 25:41And then you could like
- 25:42take to a survey data
- 25:43and like like reviewer,
- 25:45you should read it.
- 25:46He should get a feel
- 25:47for like the situations
- 25:48and like try and pattern
- 25:49match yourself and understand
- 25:50like like take the survey data. Right.
- 25:53So you just like take all the,
- 25:55the aggregate of these
- 25:56like places where you can get data from.
- 25:58And you should
- 25:59of course
- 26:00consume it yourself to,
- 26:00to really understand
- 26:01the category and the situations and then
- 26:05using your like,
- 26:07you can just uncover them. Right.
- 26:09It's like it's not a very sophisticated
- 26:11research mechanism.
- 26:12It's just like understanding,
- 26:13like your own brand
- 26:14is going to have a bias
- 26:15to uncover certain seeps.
- 26:17You want to look outside that
- 26:18where you do that, the whole category
- 26:20competitors, Reddit, you know, etc.
- 26:25and they are
- 26:26just really good at doing that.
- 26:27So, so
- 26:28then it will give you a big list of like,
- 26:30okay, well,
- 26:31you know, for loop
- 26:31that might be you know,
- 26:33I worried about this in articles.
- 26:34I felt that might be like,
- 26:35why are people buying. Right.
- 26:37And so that would be
- 26:38protected is not environments. Right.
- 26:40So that's like the core purpose
- 26:41of the category sensory deprivation.
- 26:43You know better sleep.
- 26:44Like when do they buy
- 26:46or use
- 26:46like at concerts, festivals, night
- 26:49trying to sleep during flights.
- 26:50The train example
- 26:52where are those at home
- 26:54trying to relax at work.
- 26:56You know,
- 26:57transit planes, riding a motorcycle.
- 27:00With whom?
- 27:01So friends focusing, trying to sleep.
- 27:03Social setting.
- 27:04You know colleagues at work
- 27:06with with like what are they doing.
- 27:08So like what are they
- 27:10doing it
- 27:12so like the concert sleeping meditation.
- 27:14So these are overlap
- 27:16but it's just different ways
- 27:16to prompt prompt the situation
- 27:19while wearing.
- 27:20So the example
- 27:21the loop has in one of the ads
- 27:23actually is a motorcycle rider.
- 27:25So helmet.
- 27:26And of course you've got the
- 27:27we have had some we've got help
- 27:29you get that idea.
- 27:30But it can be quite noisy
- 27:31with a helmet right eye
- 27:33mask and earplugs. Right.
- 27:34So while wearing sunglasses
- 27:37and while feeling right.
- 27:39So that's like
- 27:40maybe my feeling anxiety or tired or,
- 27:43you know, focus will lock in on
- 27:45decent time effects. Right.
- 27:46And so
- 27:47so this is like just some great examples
- 27:49like those are all right.
- 27:51That's like a list of CP.
- 27:52So you then take that
- 27:54breadth of the list.
- 27:55You kind of narrow it down
- 27:57so you wouldn't be like
- 27:57oh concert wouldn't be like
- 27:59heavy metal concert festival.
- 28:01You know,
- 28:03country music, it just be like concerts.
- 28:06Right.
- 28:06And so you kind of like aggregate
- 28:08those down, narrow those down.
- 28:10And then what you do is you look for,
- 28:14ways you can bucket the CPS.
- 28:17Right.
- 28:17And so you go
- 28:18so loop has a core one called sleep.
- 28:20And maybe that's their
- 28:21they call it the sonar.
- 28:22I sometimes refer to it
- 28:23as like a CP grouping what they call CP.
- 28:27But it's just semantics. Right.
- 28:28It's just it's
- 28:29just like a grouping of CPS and
- 28:31and and so they sleep in focus for loop.
- 28:34That's what they call it.
- 28:35And then the focus
- 28:36is like all the other
- 28:38examples of the situations.
- 28:39And then they have like travel on transit
- 28:41and all the examples
- 28:43of where you might need it.
- 28:43And so they just
- 28:44they just bucket these
- 28:45into different, groups of CPS.
- 28:49And then of course you have.
- 28:51So that's like how you do the research.
- 28:53And then of course
- 28:54you have a massive list. Right.
- 28:56And you're just like,
- 28:57well like how the do I start?
- 29:01Like where do I start?
- 29:02How do I size the opportunity?
- 29:04And so I like to use the Ice
- 29:07framework for this.
- 29:08Like,
- 29:09like any like opportunity
- 29:10sizing,
- 29:12Ice frameworks, impact conferences.
- 29:14So how impactful is like the CP
- 29:16going to be or even the bucket.
- 29:18And you just score it from 1 to 5
- 29:21five being it's going to be
- 29:22like the most impactful one,
- 29:23being like it's
- 29:23not going to have much impact at all.
- 29:26Impact, confidence
- 29:28or how confident are
- 29:28whether this is going to be tactful.
- 29:29You probably need to bring some data
- 29:31to that
- 29:32recommended
- 29:33and and then bring some evidence
- 29:35that should help inform impact.
- 29:36And then of course
- 29:37ease of implementation are like is
- 29:40like is a need to find some influencer
- 29:43that can really help specialize.
- 29:44All I can do we have existing
- 29:46is it can be roll
- 29:47that we can roll this out with like
- 29:48like what is the speed
- 29:50to kind of think of it as speed. Right.
- 29:52And I kind of
- 29:53want to have a bias
- 29:53towards implementation
- 29:54because you just want to have faster
- 29:56feedback loops.
- 29:57And so then you score it up,
- 29:59the Italian army
- 30:00is going to list of all CPS,
- 30:01and you just tell it upfront
- 30:03and then you just execute based upon
- 30:05the talent.
- 30:06And so depending on
- 30:08so that's like one element.
- 30:10The other element would be so.
- 30:13So how do we quantify some of these five
- 30:16like ice. Right.
- 30:17So how do we quantify impact.
- 30:18The category point I would say
- 30:21impact is like how much can
- 30:24how much do we think we can spend.
- 30:26Like what is the Sep ten.
- 30:28Basically what is the category
- 30:30point title addressable market.
- 30:32It's like, okay, well that's a good way.
- 30:33Think about it.
- 30:34But like how do we quantify that.
- 30:35And so there's a few ways.
- 30:38One way is you can like go
- 30:41you can try and get some Google
- 30:43search data to support this.
- 30:44So that might be using
- 30:45Google Trends or Google Ads
- 30:46and search data.
- 30:48And you can get like
- 30:49okay well we see that like noisy
- 30:54like noisy kids on a flight or like, like
- 30:57or how like the different variations
- 30:59of like noisy children on flights
- 31:01stop noisy children on flight.
- 31:02Maybe there's like a lot of people
- 31:03searching that at any moment
- 31:06in time went on a flight.
- 31:08And so that would
- 31:09be one like one approach is like quantify
- 31:12search data.
- 31:13Another approach is like, well,
- 31:15maybe there's like a massive
- 31:18Reddit subreddit, unlike, like
- 31:22how to like snoring partners. Right.
- 31:23And so that's like
- 31:24like subscribers might be another data
- 31:26pretty loose,
- 31:27but like another data point,
- 31:28the Google trends
- 31:30like just just like what
- 31:31what is like the size of these.
- 31:33You know,
- 31:33maybe you could do the same for YouTube.
- 31:35You know,
- 31:36just like trying to find any data point.
- 31:38It could be like type of CP in the Google
- 31:40and like
- 31:40look how many pages appear for it, right?
- 31:42If there's like 5 billion versus
- 31:44like 100 billion like okay,
- 31:45maybe that's like another data point.
- 31:47And so you just like bring together
- 31:49like any data point
- 31:51you can without spending money first.
- 31:53If you can just spend money, great.
- 31:55Just like launch a bunch of static ads
- 31:57across different groups of CPS
- 31:58and just see
- 31:59like which one spans
- 32:00pretty pretty quickly or like what?
- 32:02Like can spend pretty quickly
- 32:04or pretty aggressively and then like,
- 32:06okay, that's it.
- 32:06Let's just double down on that
- 32:08to begin with.
- 32:09But like just try and bring some evidence
- 32:11and you know,
- 32:12that could be survey results as well.
- 32:14Just try and bring something. Right.
- 32:15There's kind of a lot of approaches
- 32:16that you can make.
- 32:17And so that would be like
- 32:18how like trying to size up the CP
- 32:20and like the sub CPS.
- 32:22It doesn't mean you have to like
- 32:23say let's say you got 50 CPS
- 32:25have to do this for everyone.
- 32:26But like maybe intuitively
- 32:28you might know that like, like one
- 32:32like festival is massive
- 32:33and like being anxious in
- 32:37nightclubs is not so massive.
- 32:40Right.
- 32:41And so maybe just kind of
- 32:43know that about your category.
- 32:44And so that's like part
- 32:45one sizing the town.
- 32:47And then part two is
- 32:48like how frequently do these occur
- 32:51as well.
- 32:51Should be another consideration.
- 32:52So like
- 32:53is this maybe the CP is once again right.
- 32:56So seasonality involve that.
- 32:58And it's like okay well they just
- 33:00they just buy it at Christmas
- 33:02or they just buy it for Valentine's Day.
- 33:03Like I don't buy roses.
- 33:05I should I should probably buy more.
- 33:07You should yes I should.
- 33:08Sure. Yeah.
- 33:09No great advice. Great, great.
- 33:11Buy more roses.
- 33:13That's a great point, right?
- 33:14That's like you should buy more roses.
- 33:18But like I by Reuters once a year.
- 33:20Right. That's it.
- 33:21And so that's a good example like well
- 33:25it's not free.
- 33:26Super frequent
- 33:26but Valentine's Day massive.
- 33:28So so you know the other
- 33:31so things that are frequently
- 33:32because one of the most important points
- 33:34upon like frequency of
- 33:36like how often is a frequency,
- 33:37how often is a CP encountered,
- 33:39how frequently is that?
- 33:41One thing I didn't mention before
- 33:43is that the more CPS
- 33:46that your brand is associated with,
- 33:49the higher your mental market share.
- 33:52So so so what I mean by that
- 33:53is, is say your brand is thought of in
- 33:56like 20 different.
- 33:57So say there's like 50 different CPS
- 34:00within the category.
- 34:00Right. And you've done some survey.
- 34:03You've done
- 34:03there's lots of surveys
- 34:04that you can do to like
- 34:05kind of get this data and
- 34:09there's like like a
- 34:10so this is one of the most
- 34:13this is one of
- 34:14the most like replicated studies
- 34:16in all of marketing science.
- 34:18Is that the, the
- 34:20the more mental market share
- 34:21that your brand has within the category.
- 34:23So the more times you're thought
- 34:25of in buying situations
- 34:28to hire your sales market share,
- 34:30there's like a direct
- 34:31like linear regression
- 34:33of like sales market share on the y axis
- 34:36and on the x axis,
- 34:37you have mental market share.
- 34:39And it's just like,
- 34:40so you're not thought of very much,
- 34:42then you don't have very much
- 34:43like sales much
- 34:44you're thought of like a lot.
- 34:46Well guess what.
- 34:46You like make a lot of sales.
- 34:48And so, there are
- 34:50there are no big brands
- 34:51that are not thought of a lot.
- 34:52There are no small brands
- 34:53that are, are like,
- 34:57not sort of
- 34:58what I think
- 34:58I might have messed it up,
- 34:59but you get the idea. Right?
- 35:00And so the playbook is pretty clear.
- 35:02It's like, well,
- 35:03if you want to be a big brand,
- 35:05like you just have to
- 35:06be thought of
- 35:07and lots of different buying situations.
- 35:09And then the obvious extension of that
- 35:11is, well,
- 35:12you're creative, has to be talking
- 35:13to a lot of different personas
- 35:15and has to be
- 35:16deep in those personas
- 35:18of all the different situations.
- 35:19It's not the only creative
- 35:20you should do, but it should be.
- 35:21It should.
- 35:22So to be clear,
- 35:23CPS are a framework to approach
- 35:27creative strategy.
- 35:28They're not the only like you need,
- 35:30you know, like what's a founder
- 35:32that's not a CP,
- 35:33that's like probably like a
- 35:34like a trust building exercise. Right.
- 35:36So you you typically need
- 35:39you need in your creative,
- 35:41you need attributes
- 35:43that are associated with the category.
- 35:44You might be quality lifetime
- 35:46like warranty might be
- 35:48like trust, it might be,
- 35:51taste or something like that.
- 35:52Like these attributes are just associated
- 35:54with the category.
- 35:56You need those as ads as well.
- 35:58You need salads, right.
- 35:59You need other ads.
- 36:00But CPS should, in my view,
- 36:02make up the majority of an ad account
- 36:05greater than 50%, maybe closer to 6070,
- 36:0980% of the total, total
- 36:11total ad account in spend.
- 36:13So to get back to the original point.
- 36:16So there's there's size up the CP
- 36:19with the various data points on Tam,
- 36:21size up the frequency,
- 36:22how often that is used,
- 36:23is it just seasonal once a year
- 36:25or is it like every week, every like
- 36:27maybe every month or something.
- 36:29And then like,
- 36:30how suitable is your brand
- 36:32to approach that?
- 36:34CP what like how
- 36:37how well fit is your brand
- 36:38to like fit in with
- 36:40within the context of those category
- 36:42entry points?
- 36:43So, you know, maybe like Mount
- 36:46Franklin water
- 36:48or like whatever,
- 36:49like water brand
- 36:51that you might be familiar with.
- 36:52I can't think of any others
- 36:53besides Liquid Death, Mount Franklin,
- 36:55maybe 3G water.
- 36:56I don't know what water brands you have.
- 36:57Besides liquid death,
- 36:59liquid death is, like,
- 37:01suitable for, like,
- 37:01heavy metal concerts and like, like,
- 37:04like kind of extreme.
- 37:05It's kind of position of self,
- 37:06like I'm extreme.
- 37:07And of course you need
- 37:08more knowledge situations, but maybe,
- 37:10maybe other brands are more suitable
- 37:11to be go
- 37:13after those like generic situations.
- 37:15Although I think loops done
- 37:16a pretty good job
- 37:17going off after this too.
- 37:18So they're the main ones.
- 37:19It's like size, the CP in terms of CPM,
- 37:22how frequency is it used
- 37:24and like
- 37:24what is your brand fit for that CP
- 37:26and that that's
- 37:28a really good mental model for life.
- 37:30Yeah.
- 37:31So it gives you a perspective on
- 37:32if you can't start everywhere,
- 37:33if you can't just go
- 37:34YOLO product
- 37:35to a bunch of creators
- 37:35because maybe your product is expensive,
- 37:37it gives you a starting point
- 37:38to say, okay,
- 37:39it was like something
- 37:40interesting in there
- 37:41about like the frequency
- 37:41point is,
- 37:42well, people sleep every single night
- 37:44and a lot of people
- 37:45sleep every single night.
- 37:46That doesn't mean
- 37:46everybody needs earplugs
- 37:47every single night.
- 37:47But there's a lot of people.
- 37:49100% of human beings need to sleep.
- 37:51There's a subset of those people
- 37:52that there's loud noises, you know,
- 37:54whatever that they want to control for.
- 37:56Whereas like concerts, they happen a lot.
- 37:59And a lot of people go to concerts,
- 38:00but they don't.
- 38:01Maybe they only individually
- 38:02go to concerts one a year.
- 38:03So that gives you some, you know,
- 38:04you can ask your
- 38:05you can ask the LM to your point.
- 38:07Well, how many concerts
- 38:08are there year in the US okay.
- 38:09And then yeah, exactly
- 38:11what types of concerts
- 38:11are people going into.
- 38:12And that's where, you know,
- 38:13individual creative can start to speak
- 38:14to individual types of people.
- 38:15And you can
- 38:16you can go through that, that web.
- 38:18Yeah. Yeah.
- 38:19Absolutely. Yeah.
- 38:20There's a lot of ways
- 38:21to kind of approach this.
- 38:23But but the point.
- 38:24The point is, is just start
- 38:26like just start,
- 38:27get some data
- 38:28and use that to help inform
- 38:29what you do next.
- 38:31Yeah.
- 38:31And so okay, so you
- 38:32you mentioned like statics
- 38:34I have a couple of questions
- 38:35that are all maybe all interconnected.
- 38:37It's all dumped them all at once.
- 38:38And we need to tackle them one at a time.
- 38:39We can.
- 38:40But it's kind of like okay,
- 38:42if you're rolling it out,
- 38:43you know, a lot of brands
- 38:44that are listening to this are seven
- 38:45trying to push to eight figures.
- 38:46And so, you know,
- 38:47maybe they already have
- 38:48something in their account,
- 38:49but they're trying to unlock more stuff.
- 38:50So your point was
- 38:52maybe
- 38:52statics is a really good starting point,
- 38:53because you can be clear
- 38:54about the message
- 38:54that you're trying to communicate
- 38:56your forces
- 38:57you to be really good at understanding
- 38:58the category entry point
- 38:59and who you're speaking to
- 39:00so you can communicate to them clearly.
- 39:02So statics is a
- 39:03really good starting point.
- 39:04So I'm curious about like
- 39:06is that is that the playbook
- 39:06is the start with that.
- 39:07Then go to content creators and do this.
- 39:09That's that's kind of the first piece.
- 39:10The second piece is
- 39:12tracking it in general.
- 39:13Like how does it show up
- 39:14in the attic counts.
- 39:15Do you,
- 39:15do you throw a naming convention
- 39:16for SEPs.
- 39:17You let motions
- 39:18AI tag it and just like roll
- 39:19with what it does.
- 39:21And then the final thing is like
- 39:22and this is a little bit out there,
- 39:24but the frequency of it, it's like
- 39:25when do you come back and revisit,
- 39:26say shit, do I need more of these?
- 39:28Like,
- 39:28how far can one individual and take me?
- 39:30So there's a lot in there,
- 39:31but maybe we start with the statics
- 39:33and yeah,
- 39:34because we have a notebook
- 39:35to write the questions.
- 39:36And so let's stop.
- 39:38Please, please do that. It's fine.
- 39:39Just get it
- 39:39like off roader
- 39:40and let's just tackle them one by one.
- 39:42So let's start with the statics.
- 39:45I think that if it depends on it
- 39:49always depends on on
- 39:50in this case resources. Right.
- 39:52And so
- 39:53if you are like a seven in
- 39:55every brand is constrained.
- 39:56You know, UDI
- 39:57was going to train with resources.
- 39:58We don't know like you know 100mg.
- 40:01Every brand has constraints
- 40:02and constraints are different.
- 40:05So if you're just starting out
- 40:06I think the practical view
- 40:07is start with statics from your CP,
- 40:11research that call out the situation
- 40:13and then show show the situation.
- 40:16So to make make sure the ad is like
- 40:18that in that regard.
- 40:19And it is obvious what the CP is. Right.
- 40:22And so so start there.
- 40:24And it's more costly to start there.
- 40:27There's tools that can help you generate
- 40:29these ads as well
- 40:31in like a very cost effective manner.
- 40:34And I think I think you can just
- 40:37you can get some feedback quicker.
- 40:41Maybe it takes you a day or two
- 40:44to like kind of
- 40:44get these ads up and running.
- 40:45So get them up running,
- 40:47get some feedback.
- 40:48And then
- 40:49so that is like
- 40:50if you're trying to be
- 40:51a bit more conservative
- 40:52on this approach,
- 40:53and then use that feedback to either
- 40:57like make
- 40:58spending or scaling decisions based upon
- 41:01like what you see in a either at the
- 41:04ad account,
- 41:04if you don't have
- 41:06the creative analytics tool,
- 41:07or would you have a creative analytics
- 41:08to make sure you have,
- 41:10like the appropriate naming conventions?
- 41:11And I'll go over that in a second.
- 41:13But that's like part one, part two.
- 41:15And of course, you don't have to do this.
- 41:16Like if you just have the resources
- 41:18and the creative team in place,
- 41:19like, yes,
- 41:21that is a good launch statics,
- 41:22but like launch video as well.
- 41:24Right?
- 41:25Thing video is always going to probably
- 41:28perform better with these problem
- 41:31kind of solutions
- 41:32because you just had more time
- 41:33to like educate and like,
- 41:37like demonstrate the problem
- 41:39and show the solution.
- 41:41You just have more time.
- 41:43I would go
- 41:43like if
- 41:44you can really get statics to scale,
- 41:46like it's
- 41:46pretty impressive
- 41:47because you just have like such
- 41:49a, you know, you have a square,
- 41:53you know, it's a really communicate.
- 41:55You have a very, very limited space.
- 41:57But but but you can scout.
- 41:58So start there.
- 41:59You can
- 42:00if you have a creative team
- 42:01just like
- 42:01go through the approach
- 42:02of creating videos, bro.
- 42:04Or like source creatives, creators,
- 42:08if you need to get additional content
- 42:11that you don't have already.
- 42:12But but the point is,
- 42:13is like
- 42:14start with something,
- 42:15get some feedback
- 42:16loop in place and make sure you have,
- 42:20I guess, appropriate
- 42:21underlying infrastructure.
- 42:23And this is actually where
- 42:24I like to start.
- 42:24So what I mean by that is a
- 42:29part of what I do in my like,
- 42:31role as a fractional team.
- 42:33I have this product
- 42:34service called Draco's cool name.
- 42:37My last name
- 42:38plus operating system
- 42:39is my operating system.
- 42:40It's beautiful.
- 42:41It's my brain system over the years,
- 42:42and part of that operating system
- 42:44is how I approach creative strategy.
- 42:47And I'm definitely
- 42:48not a creative strategist.
- 42:50I've never been a creative strategist.
- 42:52I don't think I've ever, ever,
- 42:54you know,
- 42:54written a brief,
- 42:55but but I know how brief is written.
- 42:58I've helped
- 42:59train people in this CP framework.
- 43:01Right.
- 43:01How how do I approach creative strategy?
- 43:04And the best place to start is having a
- 43:08the right analytics
- 43:09infrastructure to understand
- 43:11how these graves are performing. Right.
- 43:12So start with like like defining
- 43:17what are the naming convention,
- 43:18what is the data points that we need
- 43:20to be able to extract?
- 43:23In our creative analytics
- 43:24tool to help us make decisions.
- 43:25And so for me
- 43:26that is just some examples of someone's
- 43:30the ability
- 43:31people's have is like,
- 43:32what is like the the product?
- 43:35What is the awareness stage
- 43:36like problem
- 43:37where solution aware and aware.
- 43:39Brand aware unaware.
- 43:42What is like the persona
- 43:44if you want to start there.
- 43:45Like what is the persona retargeting?
- 43:47What is the category entry point
- 43:49within the persona that we're targeting?
- 43:50So if the persona slate,
- 43:52the category
- 43:53two point would be story partner
- 43:55and and then you'd have
- 43:56like the the angle.
- 43:58So how would you approach
- 43:59a story partner ad.
- 44:00And of course there's lots of ways
- 44:01to approach story partner
- 44:03ad it can be lying awake,
- 44:04not being out of sleep.
- 44:05It might be tossing and turning.
- 44:07It might be like throwing items at you.
- 44:09You know what?
- 44:10Like elbows. Yeah.
- 44:12Yeah, there's lots of.
- 44:13So there's lots of angles.
- 44:14You can do a story, partner. Right.
- 44:17You know,
- 44:17you know,
- 44:18there's a lot more creative people
- 44:20than me that could approach a lot better.
- 44:22So there's lots of action either angle.
- 44:24And then of course you need like,
- 44:26what format is that? Like an AI.
- 44:28Like an AI type as it has it like
- 44:31or like you just UGC or is like,
- 44:34you know,
- 44:35all the different formats
- 44:36that everyone's kind of
- 44:36seen and what type of, you know, like
- 44:39is it like problem
- 44:40solution, is it like educational?
- 44:43Like is it the five reasons.
- 44:45Like what's the type of
- 44:46ad in that regard?
- 44:48And then the type of talent
- 44:49is, is a like an actor is a high
- 44:53five that you just see what editor
- 44:56you get.
- 44:57What's the offer?
- 44:58What is you know,
- 44:59you get you get the idea.
- 45:00So you can just keep going quiet.
- 45:02You know, into detail.
- 45:04But I guess the main ones
- 45:05are like persona CP when a stage format.
- 45:08And from there you can probably,
- 45:12you know, from the CP perspective.
- 45:13Anyway, I think that's mostly important.
- 45:16And then from there,
- 45:18so you so you then like tag,
- 45:20make sure the naming
- 45:20conventions are set up.
- 45:21You define like these are
- 45:23these are the signs, these are seps.
- 45:25And this is how we define that.
- 45:27And make sure the team understands that.
- 45:28And then of course you
- 45:30then roll out across any new ads
- 45:31that are uploaded with meta.
- 45:33And you just make sure this communicates
- 45:35the media by, hey,
- 45:36like use
- 45:36these naming conventions and,
- 45:38and of course you have
- 45:39like a period of time where
- 45:40maybe you implement this framework.
- 45:42We have a combination of old ads
- 45:44that don't have these conventions,
- 45:45and you have new ads
- 45:46that do have these names.
- 45:47Of course,
- 45:48you can just go
- 45:48and like retroactively tag
- 45:50some of these in the tools to,
- 45:52to kind of massive assignments.
- 45:54But what you'll see very quickly is
- 45:56so you have your creative analytics tool,
- 45:58you can now set up
- 45:59custom reports
- 45:59in the creative analytics tool
- 46:01like okay let's look at awareness stage.
- 46:02All right.
- 46:03And then look at how they perform
- 46:05over time
- 46:05I like to look at like the over time
- 46:07charts of how things perform.
- 46:09Because
- 46:10because the averages are just misleading.
- 46:11So you're like let's look at 90 days
- 46:13worth of data.
- 46:14It's just like biased towards,
- 46:16you know, the, the maybe,
- 46:19maybe this worst performance
- 46:20past seven days and you really want
- 46:22so or bottom of
- 46:23because you just had a problem
- 46:24or something.
- 46:25Yeah. Exactly.
- 46:26So you want to look at over time
- 46:27you will look at the changes in the data
- 46:30over time.
- 46:30So so spans or like frequency
- 46:33like CPM, like CPM or like you know,
- 46:37new new visitors like like whatever.
- 46:40Like there's
- 46:41there's a few metrics that could mean
- 46:43I should be looking at to help
- 46:44make them decisions with a scanner.
- 46:46But like,
- 46:47like the most important part is
- 46:49you have the ability
- 46:49to aggregate
- 46:50this data and filter this data
- 46:52in your analytics tool.
- 46:53And so that would be like
- 46:54what the owners are doing that
- 46:56you can click click the breakdown.
- 46:57What are the different sets
- 46:58associated with those personas.
- 47:00And you just like get some feedback.
- 47:02You have a structured way to
- 47:03go in there and get some feedback.
- 47:05It's like,
- 47:06oh well, we see this CP for the past
- 47:09like 30 days has been spending
- 47:12like 60% of the ad account.
- 47:14Right. And it's been scaling out.
- 47:16That's great.
- 47:16Like like we're going
- 47:18to put some disproportionate
- 47:19focus on that
- 47:19because we know we've practice now.
- 47:22Like we're going to
- 47:23like like I like to explore exploit
- 47:25like 80%.
- 47:26Like 20% explore
- 47:28like what are these different CPC
- 47:30and exploit.
- 47:30Like I go deep. We've got one.
- 47:32Let's let's go.
- 47:32Let's roll
- 47:33out of different formats,
- 47:34different angles, etc..
- 47:36And I do all the different pieces
- 47:38associated with
- 47:39like that persona as well.
- 47:40And, and
- 47:41I think that's a good way to think about
- 47:42it is
- 47:43like you should always try to be
- 47:44crack new designers and new SEPs,
- 47:47but there's always a
- 47:48limited number of resources you can,
- 47:50and you should always be
- 47:51trying to protect your existing category.
- 47:54Entry points
- 47:55to a like reinforce
- 47:57those to like customers.
- 47:59Potential customers
- 48:01who haven't purchased yet
- 48:02and be like people
- 48:04come like in and out of the category
- 48:05all the time.
- 48:06So it's not like a static
- 48:07like you're in the category now
- 48:08and that's it.
- 48:09Like you buy a car
- 48:10once you leave off, like,
- 48:12you know, five years, maybe, maybe
- 48:14come back again.
- 48:15So, so yeah.
- 48:16So that was like,
- 48:18you need the data infrastructure.
- 48:19You need the
- 48:22what was some of the other things
- 48:24you talked about, like the,
- 48:25the cadence piece was kind of like
- 48:27that's actually what you started
- 48:28to, to go towards
- 48:29from a cadence
- 48:30perspective is my two follow up
- 48:32pieces was was kind of like the cadence
- 48:34for revisiting these things.
- 48:35And you kind of
- 48:36said the 8020 of explorer and Exploit.
- 48:39Yeah.
- 48:39Because I think the
- 48:40problem that I see at tone is like
- 48:42brands will have somebody
- 48:43that works really well
- 48:44and then they're like,
- 48:45cool, I need something again like that.
- 48:46It's like, well, no,
- 48:47you should just make 90 more ads
- 48:48that say the same thing,
- 48:49basically just in slightly different ways
- 48:51with different creators
- 48:52and different types of things.
- 48:53Yeah.
- 48:53So I think that's
- 48:54but on the flip side of
- 48:55that is people
- 48:56make the mistake of
- 48:57they get obsessive over
- 48:58just the one thing.
- 48:59You can take one thing very far. Right?
- 49:01We talk about this all the time
- 49:03and how it's like hunters
- 49:04worked for a very long time
- 49:06until he needed to open up his his cep
- 49:08tam that, you got to call it earlier.
- 49:11And so, you know,
- 49:12I think there's on both ends.
- 49:13That problem kind of exists.
- 49:14I think knowing how to to to balance
- 49:17that is tricky. But yeah.
- 49:19Absolutely. Yeah.
- 49:20Because it's like the sorry,
- 49:23the framework should always be like
- 49:27to become a big brand.
- 49:28You just need to own as many categories
- 49:30as possible, not own them.
- 49:31You just
- 49:32you just need to be thought of
- 49:34in those situations. Right.
- 49:35And and so that's the important part.
- 49:37So so like you just have to do it.
- 49:39The question is like how you approach it.
- 49:41And so I just like
- 49:43like you do a bunch of stuff
- 49:45across all these personas
- 49:47and you're like,
- 49:47oh this one's like really scaling, right?
- 49:49Let's just like
- 49:50put some disproportionate effort there.
- 49:53This one is like showing some promise.
- 49:55Let's put some effort there.
- 49:57This one is like not working or
- 49:59all right, let's pop that.
- 50:00Let's just focus on these two from now.
- 50:03Right.
- 50:03And it's just it's just like the like
- 50:05always like e-commerce.
- 50:06Just like this game where you're like,
- 50:08you know,
- 50:08you go to the circus
- 50:09and there's like the guy
- 50:10who spins the plates, right?
- 50:12And he's like, he spins the place.
- 50:13And he's like, over here.
- 50:15He's like, over there.
- 50:16He's like, oh.
- 50:17And like,
- 50:17that's you just gotta
- 50:18like the multi-armed bandit, right?
- 50:20You just gotta, like,
- 50:21you just gotta find an approach
- 50:23that works where you do that.
- 50:24And for me, that's kind of the,
- 50:26you know, 20% explore, 80% exploit.
- 50:29Maybe it's like changes to 60, 40
- 50:31or like whatever.
- 50:33But, yeah, there's no like actual,
- 50:35I don't know what is the best approach,
- 50:38but but 8020
- 50:39seems like an appropriate way
- 50:41to think about it. Yeah.
- 50:42I think picking something
- 50:43and then
- 50:44actually tracking your effort against
- 50:45it is probably more valuable
- 50:47than getting stuck
- 50:47on the actual specific percentages.
- 50:49Yeah, absolutely.
- 50:49Yeah. Yeah.
- 50:50Is what you're doing
- 50:51a good point is what you're doing
- 50:54scaling spend
- 50:55and bringing like new contribution
- 50:57dollars to your business.
- 50:58If so like keep keep doing that.
- 51:01Yeah. Yeah. Exactly.
- 51:02And then and then there's more ways
- 51:03to continue to push into it from there.
- 51:05It's like okay great.
- 51:05You've got a category
- 51:06entry point working.
- 51:07Can you build a landing page
- 51:09that's consistent with that.
- 51:10Can you actually make a product
- 51:11that is better like,
- 51:12you know, for this category
- 51:13and there's a bunch of different
- 51:14depth pieces
- 51:15and maybe we'll have to have a part
- 51:16two where we talk
- 51:16about all those different depth pieces
- 51:17that you can do.
- 51:18Because we could talk
- 51:19probably talk about that endlessly.
- 51:20And I know back to loop.
- 51:22If we round this out with loop
- 51:23Alex is doing that right now.
- 51:24He's taking
- 51:25and I think they historically
- 51:26they've built,
- 51:27you know, products for customers
- 51:29and they've had pages for customers.
- 51:31But really
- 51:31it sounds like
- 51:32they're really getting back
- 51:32into actually building landing pages
- 51:34that line up with their top
- 51:35performing ads.
- 51:36And you also kind of said
- 51:37it's the beginning.
- 51:38Like it's just getting back
- 51:39to actually like doing marketing.
- 51:40It's like, oh yeah, it
- 51:41turns out
- 51:42actually just
- 51:42like talking to your customer
- 51:43consistently throughout the funnel works.
- 51:45So yeah, great crazy idea.
- 51:47It's
- 51:48so I learned this about loop
- 51:49actually, is that they start off
- 51:51as a festival brand
- 51:52and like crazy thought,
- 51:55you know, through talking to customers.
- 51:57Right.
- 51:57And through like researching
- 51:59and reading comments,
- 52:00they found out that people were using
- 52:03that product natively
- 52:04across these other situations.
- 52:05And then they're like,
- 52:06oh, well, we probably need to like,
- 52:09you know, I'm not sure if they launched
- 52:10like a specific product for like,
- 52:12like quiet and whatever straight away.
- 52:14Maybe like it was just like,
- 52:15let's position
- 52:16this existing product to do that.
- 52:18And then the extension of that is,
- 52:20well, let's have
- 52:21a dedicated product to that.
- 52:22And that's like the natural extension.
- 52:24It's like
- 52:25product solves problem
- 52:27in like a JSON category.
- 52:29Maybe there's like no
- 52:31within the category that requires
- 52:33some special features,
- 52:34attributes to the product, modify
- 52:36the product,
- 52:37or maybe launch a new product and
- 52:39and and there's okay.
- 52:41Well how does that help inform
- 52:42other things like media buying.
- 52:44So I guess,
- 52:45you know,
- 52:45we mostly talk about meta
- 52:47in that context.
- 52:48But like you can buy media,
- 52:52you can put a big, big banner up
- 52:54on a buildable border like a concert.
- 52:56Right?
- 52:56You can buy, you can,
- 52:58you can buy TV,
- 52:59you can buy radio to do announcements.
- 53:02So, so like,
- 53:03you know, it like extends like a no loop.
- 53:05Just did like
- 53:06a Tomorrowland partnership. Right.
- 53:08And so like
- 53:08great example of category expansion.
- 53:11You extend your media buying
- 53:15or your
- 53:16partnerships with
- 53:17within the context
- 53:18of the category of your point as well.
- 53:19So that's like how you kind of expand it.
- 53:21Yeah.
- 53:22There's like unending depth
- 53:23to what you can do now.
- 53:25Does it always work is the
- 53:26you know, that's up for debate.
- 53:27But there's, there's there's always
- 53:28there's always places that you can go
- 53:30and direction that you can take.
- 53:31Sweet I want to confirm.
- 53:33So your time and now it's
- 53:34we're on very different
- 53:35sides of the world.
- 53:36This was incredible.
- 53:37And I know there's a lot of other things
- 53:38that that you do like
- 53:40this is just a small piece of,
- 53:41of of the Draco's I'm sure.
- 53:43So is there anything, you know curious.
- 53:46Like what brands do you, you know,
- 53:47do you do your best work with?
- 53:48Where can people find you?
- 53:49Is there anything else
- 53:50that you want to leave people
- 53:51with before we sign out?
- 53:53Yeah, I work with eight figure brands.
- 53:57I know figure brands.
- 53:59I this Draco's system, it is basically
- 54:03a framework
- 54:03of how
- 54:04I think about marketing operations.
- 54:07So so creating a strategy,
- 54:08being marketing operations
- 54:10like 12 month financial forecast
- 54:12or marketing forecasts,
- 54:14like how much
- 54:14can you spend
- 54:15your forecast like merchandizing,
- 54:18marketing,
- 54:19calendar planning and planning
- 54:21and like how do you like create
- 54:22a feedback loop across all of that?
- 54:23And that's essentially Draco's.
- 54:26I talk about this
- 54:27and a lot more on my Twitter.
- 54:28Tyson Drake, please follow me there.
- 54:32Yeah.
- 54:33Contribute to my comments that be great.
- 54:36Get some more reach on
- 54:37CategoryCategory points.
- 54:39But yeah, that's where you can find
- 54:41I don't go on LinkedIn at all, really.
- 54:42I just find the terrible mistake.
- 54:45Yeah, I find the conversation,
- 54:48more sophisticated
- 54:49and more fun on Twitter.
- 54:51So that's where I like to hang out.
- 54:52Yeah, I completely agree.
- 54:54Well, we really appreciate your time.
- 54:55If you're listening to this,
- 54:56please drop us a subscription.
- 54:58Would appreciate that as well.
- 54:59And thanks for joining us.
- 55:01Appreciate your time. Awesome.
- 55:02Thanks, Brad. Take care.
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- 55:29Guys, anything else
- 55:30you want to say on this?
- 55:31Yeah, please go check us out on YouTube.
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- 55:45Thanks for listening. Honestly.