Wrapping Up Rewards: Chipotle’s Recipe for Success

Leaders in Customer Loyalty, Powered by Loyalty360 · Feb 9, 2023 · 17m

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Jason Scoggins is the Senior Director of Loyalty & CRM at Chipotle Mexican Grill. Founded in 1993, the fast-casual restaurant brand is dedicated to serving real food from local and organic sources.

Mark Johnson, CEO of Loyalty360 met with Jason Scoggins to discuss the brand’s customer loyalty efforts, how they address new trends in data and personalization, and their new program: Freepotle.