Latest / The Buyer & Seller Podcast with Fexingo: Business Brokers, Exits, and Private Sales Explained
Why Your Business Valuation Ignores Customer Trust
We talk to a buyer who passed on a profitable manufacturing firm because of one silent metric: customer trust. When we dig into the data, the difference between a high multiple and a distressed sale often comes down to net promoter scores and churn rates that aren't on the balance sheet. This episode breaks down how intangible loyalty drives tangible exit prices in today's market.
#BusinessValuation #CustomerTrust #ExitStrategy #NetPromoterScore #ChurnRate #IntangibleAssets #PrivateEquity #MergersAndAcquisitions #BusinessBrokers #FexingoBusiness #BusinessPodcast #OwnerOperator…
The skinny
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