#297: The Importance of Connecting & Security Your Hotel's Technology Systems | with Rodd Herron
In this special HITEC edition of The Modern Hotelier, David Millili and Steve Carran sit down with Rodd Herron, Regional Sales Director at Sirma, to discuss how hotels can move beyond disconnected technology systems and prepare for the future of AI.
Rodd explains why fragmented hotel tech stacks continue to challenge operators and how integrating data across PMS, POS, spa, golf, and other systems creates a more unified guest experience. The conversation also explores practical strategies for implementing AI without unnecessary complexity, why security and compliance should be part of every AI…
The skinny
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