Latest / The CXChronicles Podcast
CXChronicles Podcast 220 with Simon Kriss, Leading Voice On AI In CX
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #220 we welcomed Simon Kriss, Leading Voice On AI In CX, Author, Futurist, Board & C-Suite AI Mentor based in Melbourne, Australia.
Simon is a customer experience futurologist and thought leader who works with Company Boards and C-Suite Executives on innovation in their customer experience.
He's also the author of the book The AI Empowered Customer Experience & the host of The CXII Podcast, please see the links below.
In this episode, Simon and Adrian chat through how he has tackled The Four CX Pillars: Team, Tools, Process &…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.