Bringing Homes to Life: A Q&A with At Home on Making the Customer Experience Richer Through Value

Leaders in Customer Loyalty, Powered by Loyalty360 · Oct 26, 2023 · 24m · transcript

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At Home is a retail superstore focusing on holiday, seasonal, and decorative items for the home. The company was first established in South Texas in 1979 under the name Garden Ridge Pottery. Popular in the south and southeast, the number of stores grew to 50 over the course of the next three decades. In 2012, company leadership changed, and by 2014, the name evolved to At Home.

Now with 267 stores, At Home specializes in product categories ranging from furniture, rugs, curtains, wall décor, bed and bath, and more while promising customers “new thousands of lower prices…