Ep 47 | Catalin Petre

Mastering CS: Candid Leader Insights · Mar 2, 2026 · 23m

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Catalin Petre, Customer Success Manager at Several Nines, the company helping teams deploy, manage, and operate open-source databases in production. Catalin shares why he left a seven-year corporate career to join a scale-up, how CS operates when accounts are shared across Account Executives and technical teams, and why relationship-building, onboarding speed, and operational discipline are key drivers of renewals.

What You’ll Learn:

☑️ Why Catalin moved from corporate to a lean scale-up environment

☑️…