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Within the Trenches Ep 557

Ep 557 features Marlene, an Emergency Specialist - 1 with Aurora 911 out of Colorado.

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Episode topics –

Marlene recounts the emotional impact of a call involving a mother accidentally running over her one-year-old baby

The struggles of translating and dealing with medical and fire emergencies

Navigating the complexities of revealing their identities while handling calls

Marlene's transition to working in public safety and her initial challenges

The importance of managing stress and maintaining passion for the job

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