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97: Tortuous Negotiations

I’m buried in tech edits for Networking for System Administrators, but this bit explains why I wrote the book.

I’ve been in more than one IT organization where the various groups feel frustrated or full-out angry with one other. Conflicting priorities and overly rigid or excessively porous boundaries lead to conflict, which causes bad feelings or, worse, lots and lots of meetings where tortuous negotiations pile still more processes on everyone until all progress chokes on hideous paperwork.

Who’s responsible for fixing or, better still, preventing this mess?

You are.

So is your coworker.

So…

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