Shark Tank's Steve Baxter: Why Most Businesses Blow Themselves Up
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Steve Baxter has backed more than 100 Australian startups, and he says most businesses don't lose to their competitors. They blow themselves up from the inside.
Steve was one of the original sharks on Shark Tank Australia and co-founded PIPE Networks, which sold for $370 million. He and Chloe cover:
Why businesses rarely die from competition
How great service drove 90% of new customers through referrals
The "never make a customer repeat themselves" rule
Why your gut is the wrong tool for…
The skinny
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